Does Pizhou 12345 hotline work?

Complaint method 12345:

1. Call directly 12345 and tell the customer service staff the reaction.

2. Weibo 12345, reported the situation to him by private message.

3. Pay attention to 12345 WeChat official account and send a message to reflect the situation. They will listen to personal opinions and try to make relevant departments pay attention and reply.

"12345" is a government service hotline and non-emergency public service platform set up by the people's government of the autonomous region. It is composed of multi-media linkage channels and accepts all kinds of inquiries, complaints, help, suggestions, reports and praises from citizens, legal persons and other organizations.

When the citizens dial "12345", the operator will record the citizens' demands, and then hand them over to the transfer staff to analyze and classify the complaints and accurately hand them over to the relevant units for direct handling. According to the content of the complaint, it is divided into general emergency matters, that is, the relevant units are required to give the results within 1 hour, while the general matters need to be directly replied to the public after the units have handled them within 3 to 5 working days. If you have any complaints and suggestions about urban construction and management, please call 12345 directly, Weibo 12345 and WeChat 12345 to report, and they will do their best to serve you.

12345 "non-emergency rescue service system" is used to help applicants solve difficulties and problems encountered in life and production, and it is a platform for the municipal party Committee and the municipal government to pay attention to people's livelihood and listen to public opinions.

Hangzhou was the first city to put forward and open the mayor hotline 12345, which was officially born in June, 1999. Hangzhou first applied to the state and was opened with the consent of the Ministry of Information Industry. And this number, the Ministry of Information Industry will use it as a special number for government affairs and public services, which will be shared by mayors of other cities across the country.

To sum up, just call the hotline 12345 directly and follow the voice prompts. We call the hotline, and we will go to the petition unit in the complained area to give you a relevant answer.