Frequently asked questions of imported Volkswagen Xia Lang

Xia Lang is a small and medium-sized MPV car owned by Volkswagen. At present, it is imported and sold as a genuine product in China market. Considering the quality of German genuine products, I firmly believe that many people in China will naturally enhance their trust, but I don't know that the imported Volkswagen Xia Lang is an exception. Many car owners even admit that the imported Volkswagen Xia Lang is of poor quality, and they regret buying it. Why do car owners say that?

Product quality problems occurred three times in three years.

On September 20 12, Mr. Dong bought Volkswagen series cars in Hunan Automobile No.4 Store. February 20 13, Mr. Dong found that the four tires of the car were unpacked at the same time. Car shop 4 decided that there was something wrong with the quality of the car tires, and replaced them all for Mr. Dong free of charge.

20 15 1, when Mr. Dong was driving safely, the fire suddenly stopped without warning and could not be lit from now on. Fortunately, it caused accidental injury. After that, it was repaired by the car 4S shop. The reason is that the high pressure oil pump is broken, and the maintenance cost is 600 yuan. After discussion with the car 4S shop, it is completely free.

In June, 5438+the same year 10, Mr. Dong went out for a holiday by car. During the whole driving process, the body suddenly vibrates strongly, and everything can't run normally. It took Mr. Dong 400 yuan to tow the car back to Hunan Sid Automobile 4S shop for maintenance. After disassembling the automobile engine, it was found that the torsion spring of the third cylinder intake valve was broken, and the price maintenance cost was 1809 yuan.

An imported car series that has been purchased for only three years has experienced three quality and common faults in turn, once a year on average, which makes the public doubt the manufacturing technology and quality of Volkswagen Xia Lang. In addition, the common fault of the high-pressure oil pump mentioned by the owner above is actually one of the common faults of imported Volkswagen Xia Lang, so the manufacturer also recalled more than 20,000 cars imported from Xia Lang.

Official website's response to the reason for the recall is that some cars within the recall range are likely to be damaged and corroded on the surface of the RF connector of the high-pressure oil pump, which leads to the increase of the loop resistance, which in turn leads to the overheating and failure of the power plug on the inner side of the automobile fuel tank, which leads to the failure to start or drop the anchor during driving, thus posing a safety hazard.

Naturally, the common fault of the high-pressure oil pump alone must be the poor quality of the products imported from Volkswagen Xia Lang, which is inevitably one-sided. However, there are various reports on the quality of imported Volkswagen Xia Lang products on the Internet. Below, we extract some car owners' reports against the imported Volkswagen Xia Lang (the following views are from the Chezhi.com complaint platform, and details can be found on this website).

Example 1: Abnormal sound of transmission

When the car travels to 14900KM, the 4S shop of the car judges that the gearbox leaks oil and the total distance of the gearbox is removed and replaced. After the transmission is removed and replaced, when the vehicle speed drops to 15KM, the abnormal sound similar to "buzzing" appears in the transmission. Dismantling and replacing the transmission again with the permission of the manufacturer, the problem has not been solved, but has become worse. Finally, it is normal for the manufacturer to reply to abnormal sound. The owner does not accept clear prosecution.

Example 2: Tire dent/package lifting

Owner1:imported Volkswagen Xia Lang Comfort Edition purchased on April 28th, 2065438+02. After driving 1000 km, the four European tires of the vehicle began to pack in different sizes.

Owner 2: So far, my car has been driving in the city and expressway, with a distance of 2800KM. Several cases of packaging improvement were found in the left front and right rear tires (German continental brands).

Owner: March 2065438+May 28, 2002, I bought a 2.0T comfort version of the whole car imported from Xia Lang, but I didn't pay attention to it when I bought it. Not long ago, when I was driving about 4,000 kilometers, I heard someone say that the European tires were carrying bags. I found that the original four-wheel German European tires all had different degrees of lateral dents (several places in one tire).

Example 3: Engine Burning Oil and Abnormal Noise

I bought it at the Xia Lang auto market on March 20th/20th/February. After driving for four years, I only ran 40 thousand kilometers. During the Spring Festival holiday of 20 16, the engine burned oil gradually. I went to the automobile 4S shop and filled it with nearly 2L of automobile oil, but I couldn't run 1000 km, and the engine burned oil again. In addition, when my car is turning the steering wheel and getting out of the parking space, in the case of low gear, there will be a "Gaden" sound in the front steering position, which often rings. I have never dealt with it when I look for a car 4S shop.

Write it at the end

In the just-concluded Q 1 first quarter, Volkswagen Xia Lang became the biggest winner in the sales list of 200,000-300,000 imported MPVs, with a sales volume of 2,078 vehicles, more than that of other famous brands combined. On the one hand, it is obvious sales volume, on the other hand, it is an annoying product quality problem. Next, it depends on how Volkswagen Xia Lang properly handles the relationship between sales volume and product quality.

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