What is HIVE BOX's self-reporting cabinet? The courier asked me to pick it up at the beehive counter in our community.

Honeycomb box self-service counter is a 24-hour self-service open platform for all courier companies and e-commerce logistics. The courier puts the goods into the beehive box, and the beehive box system will generate a barcode and send it to the customer's mobile phone. Customers can pick up items by scanning the code to open the beehive cabinet.

The contents of the hive express cabinet can be free for up to 48 hours. Occupancy fees will be charged for more than 48 hours, and one yuan will be charged every 24 hours. If it is more than 7 days, the courier company will call to collect it once on the 3 rd to 4 th day. Will be taken back by the courier unit and sent back to the original place.

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Events related to the self-lifting of the hive box: 20 1 919. When Ms. Zhou from Chengdu went to the hive box after work to pick up the parcel that the courier temporarily put in the express cabinet, she found that it had been kept for 7 hours and needed to pay1yuan to open the cabinet. After paying, I went home and searched the internet, only to find that the payment step can be skipped. There are not a few consumers who pay by mistake like Ms. Zhou.

On the consumer complaint platform, some netizens complained about the problem of inducing consumers to appreciate the honeycomb box express cabinet. This is very similar to what happened to Ms. Zhou. Ms. Zhou said, "165438+on October 4th19: 00, I'm going to pick up the parts. After scanning the connection code, I jumped out of the appreciation interface.

In the past, it took more than 24 hours to pick up items, but there was a button below' Skip Appreciation'. But this time, the' Skip Appreciation' button is grayed out, so you can't choose to skip the appreciation function. Pay 1 yuan to open the cabinet. "

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