Why has etc customer service been recruiting people?

Lack of people. Etc is a non-stop electronic toll collection system, also known as road automatic toll collection system. It is a road toll method specially used for toll roads. It usually appears in expressway, bridges or tunnels with charging policies, and some sections in the city center to alleviate the traffic congestion in the city. According to relevant information, etc customer service has been recruiting people because of the shortage of staff. Etc customer service is mainly responsible for answering customer calls and solving after-sales service of customer products in a professional way.