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Safety monitor's half-year work summary
It is necessary to strengthen management, enhance security guards' awareness and service concept, and further improve security guards' safety prevention ability and service level. The following is my summary of the work of the safety monitor for half a year, as follows:
The summary of the security monitor's half-year work inadvertently passed through his fingers, and it was another year in a blink of an eye. Looking back on the work of 20xx, under the correct guidance of the leaders of the property management company and with the strong cooperation of all the security guards, all the work of Jinhu Tiandi Security Team can be carried out step by step, especially in personnel management, public security management and fire control management, and the post discipline, etiquette and manners of the security guards have been improved to a certain extent. It's 20xx now.
1. Strictly require yourself to abide by the company's rules and regulations, take the lead and be responsible for everything. As the captain of the security guard, I always adhere to the requirement of "learning from each other's strengths to make up for each other's weaknesses". I use my practical actions to subtly influence and drive all the team members in my work, and at the same time, I constantly learn from myself and improve my business knowledge.
Second, strengthen the construction of the squad leader. As the "head and tail", the squad leader plays a vital role in the work and plays a demonstration role for the foreman. In order to improve the management level of the squad leader and team members and their ability to deal with various emergencies, all team members (especially recruits) will be trained irregularly every month. Because the training is in place, it not only reduces the complaint rate of the owner to the security team, but also achieves good results and establishes a good image of the company.
Third, pay attention to community security: strengthen the management of outsiders, especially the unemployed people who rent in this community, and cooperate with the police station to do a good job of registration.
According to the arrangement and implementation of daily work:
In order to strengthen management, enhance security guards' awareness of prevention and service concept, and further improve security guards' safety prevention ability and service level. Conscientiously implement the work policy of "safety first, prevention first", always adhere to the work route of "humanized management concept" and "combination of civil air defense technology and defense", fully implement the safety responsibility system of "who is in charge, who is responsible", actively do a good job in the company's safety prevention, maintain the public order of the warehouse, and create a good management environment for the company.
1. Patrol equipment such as flashlights and walkie-talkies must be worn when patrolling.
2. Implement key monitoring on key parts to prevent idle personnel from scurrying around in the warehouse and prevent unauthorized personnel from entering the warehouse.
3. If an open flame is found, immediately organize fire fighting and call the police quickly.
4. If anyone is found smoking during patrol, it should be stopped in time and reported to the leader.
5. The personnel on duty at the sentry box must go out to stand guard. Strictly implement the vehicle personnel access system, and foreign vehicle personnel need to ask and register when entering the company.
6. Strictly abide by the safety system. Strive to create an efficient, pragmatic and civilized new image of safety. Open up new ideas, boldly reform, complete the income-generating task, and do a good job in escorting the company's development.
7 responsible for the public security management of buildings, passages, parking lots, green spaces, vehicles and other public places in each responsibility area. Mainly responsible for the safety of this area during the shift.
8. Be responsible for the vehicles entering the area of responsibility, keep the roads clear, park the vehicles in an orderly manner, and check whether the parked vehicles are locked and burglarproof; Pay attention to whether there is any abnormality between the driver and the vehicle before driving, and check immediately if there is any doubt to ensure safety.
9. Responsible for the cleaning, greening and inspection of public facilities and equipment in the responsible area, and notify the foreman in time when problems are found.
10. Responsible for the management of decoration construction personnel in the responsible area. Decoration materials are not allowed to be piled up at will, and construction is not allowed within the prescribed time limit, so as not to affect the rest of other households; The decoration garbage should be removed in time and not put into the trash can.
1 1. Responsible for accepting complaints from owners, collecting opinions from owners (merchants), promptly notifying the management office, and actively and enthusiastically helping owners (merchants) out of trouble.
12. Be responsible for the inspection of foreign personnel and vehicles, and register them in strict accordance with regulations. Politely discourage people and vehicles that do not meet the requirements from entering the community, be alert to suspicious situations and report them in time to ensure safety.
13. Idle people such as traders and hawkers are prohibited from entering the residential area, and the decoration team is not allowed to enter the residential floor without authorization and ask for "business".
14. The security guard on duty in the control room should be fully familiar with the functions, use procedures and methods of the equipment in the control room to ensure the normal operation of the equipment and play its due role.
15. Be responsible for monitoring the TV screen of the monitoring center and closely monitoring the fire screen and computer display system. Comprehensively observe and master the public security dynamics in various regions, correctly analyze the problems found, make decisive decisions, report in time and get in touch with relevant sentries.
16, responsible for accepting the owner's complaints during the day and night, and promptly notifying the relevant professional groups for handling, and actively solving problems for the owner (merchant). Owners (merchants) should take the initiative to reflect relevant problems to relevant leaders and departments in a timely manner, and strive to solve them as soon as possible.
17. Do a good job of data storage and confidentiality. Irrelevant personnel shall not enter the control room, and shall not talk about the operation and duty of the control room to irrelevant personnel.
Of course, there are still many shortcomings and difficulties in our work, such as the parking management of battery cars for owners and users for a period of time, and the mismanagement of domestic garbage and construction garbage to a certain extent, which has had a certain negative impact on the company. Therefore, we cannot be proud of our achievements. We can only constantly improve our professional quality, strengthen business training and study, constantly improve the shortcomings in our work, and serve the company and the owners with more enthusiasm and high-quality work.
20xx years have passed, and we will greet 20 16 with confidence. The new year means new opportunities and challenges. I firmly believe that under the wise decision and operation of the leadership of the property management company, the future of the property management company will be better. As a member of the company, I will, as always, serve the company wholeheartedly and try my best to do my job well. If the team leader is effective, only in this way can the team be full of vitality, win the trust of the majority of owners, win a bigger property market and contribute a little to the development and growth of Wuhan Xingye Property Management Co., Ltd.!
In 20xx, we will unite all the security team members, resolutely implement the work policy of the company leaders and live up to the expectations of the company leaders.
Safety monitor's half-year work summary 2 1. Main achievements:
1, to ensure that no safety management accidents occur in the first half of the year.
In the first half of the year, the security department continued to do a good job in the implementation of daily safety management in the community, strengthened the supervision and management of daily safety inspections and inspections in the community, and carried out regular safety inspections to ensure that there were no safety management accidents such as theft, theft and fire fighting in the first half of the year, thus ensuring the normal working and living order in the community.
2. Seasonal and phased work has been effectively implemented.
According to the situation of each stage, the Security Department will make full preparations for seasonal and phased work in advance, issue detailed management plans and schemes for New Year's Day, Spring Festival, Tomb-Sweeping Day, May Day and rainy season, strictly grasp the implementation of specific work, and make seasonal and phased work safe and orderly.
3. Actively follow up the preparations for vehicle charging.
In the first half of the year, the Security Department cooperated with relevant departments to actively follow up the preparation of parking fees, issued a parking management system, formulated a parking fee management plan, and followed up the administrative examination and approval of traffic road business licenses and fees in the community, which has been basically completed.
4, safety management work smoothly.
According to the needs of the company's development, our department began to arrange security personnel to be stationed on March 13, responsible for the security management of the area, and increased or decreased posts according to the site conditions. Now it has increased from 4 people at the beginning to 12 people, ensuring the smooth development of on-site safety management.
5. While doing a good job, try to play the role of "administrator".
While doing a good job in daily safety management, the security department conducts a comprehensive inspection of the public areas and buildings in the community from time to time, records and summarizes all kinds of existing problems, cleans and afforests public facilities, reports them to various departments for rectification, and tracks the rectification situation.
At the same time, the security department actively cooperates with the work of relevant departments, from cargo handling, water supply and gas supply to cooperation with inspection, supervision and temporary work of various departments. While ensuring their own work, the security department actively and fully cooperates and does its best. In fact, the security department has basically assumed the responsibility of an "administrator", and the workload generated by cooperation with various departments other than security management has accounted for a considerable proportion of the overall workload of security.
6. Adjustment and modification of management system.
In order to adapt to the change and development of the management situation, the Security Department has made a lot of adjustments to the existing management system and operation process, so that the system and operation process should be practical and lay the foundation for ensuring the smooth and orderly development of the work.
7. Progress in internal management.
(1) In April, the security department adjusted the 8-hour working system to 12-hour working system, which effectively eased the recruitment pressure, reduced personnel expenses, and solved serious problems such as lack of staff, lack of posts, accumulated holidays, etc., which affected the management of the security department for a long time from the second half of 2005 to March 2006. A single post can save about 650 yuan every month, and the implementation of 12-hour working system can be from April to June.
At the same time, in view of the difference between 12-hour working system and 8-hour working system, our department has made appropriate adjustments to some management systems, ensuring the reduction of personnel costs and promoting the stability of the team without lowering the quality and standards of work.
(2) Team stability has been enhanced, and the turnover rate of security personnel has steadily decreased. In the first half of 2006, the Security Department focused on stabilizing the team, actively strengthened communication and guidance with employees, changed employees' mentality and concepts, and improved the management skills of managers, so that the turnover rate decreased steadily, which was nearly 6 percentage points lower than that in the first half of last year.
(3) In the first half of the year, the Security Department adjusted its training ideas, focusing on the overall image, etiquette and service awareness of the team, as well as the application of work initiative, principle and flexibility, which promoted the employees to gradually combine "reason" with "courtesy" and "reason" with "softness" when dealing with post problems, and achieved certain results.
Second, the main shortcomings and problems
The 1, 1 month incident reflects the misunderstanding in the past management of the security department, the weak legal awareness, and the serious lack of combination of principle and flexibility in dealing with problems, which led to the change from initiative to passivity and caused great losses and influences to the company. This is a painful and profound lesson for the security department. After the incident, although the whole situation has been improved through a series of compulsory awareness indoctrination and practical training, some employees still have practical ability.
2. As a safety management department (more wonderful articles are from "Secretary Dont Ask For Help"), on the premise of ensuring the effective implementation of the primary responsibility of "safety" and ensuring the overall safety order of the community, the image, etiquette, work and service attitude of the team, as well as the initiative, principle and flexibility in dealing with problems, are the keys to determining the overall image and reputation of a team. After the overall stability of the team in the first half of the year, the Ministry of Security did a lot of work in these areas in May and June. Although there has been some progress, it is still far from the goals and requirements. Employees are not very smooth in actual operation, the foundation is not solid, and the atmosphere created is still not solid. Doing a good job in training and performance appraisal is the key to solve these problems, which is a long-term work of the security department.
3. The practical application effect of intelligent system.
The intelligent system in the first phase is still in a state of complete paralysis, and the intelligent system in the second phase, especially the visual intercom access control system, has not been used truthfully, and the community is still in a state of relying on civil air defense management. This is the problem that the security department needs to cooperate with the project and customer service in the next step.
4. The problem of underground parking engineering has not been effectively solved.
The problems of water seepage, water leakage and drainage in the early stage of the second phase of underground parking lots in various places are still serious. Although it has been repaired and rectified many times, it has not been effectively solved.
Third, the work ideas for the second half of the year
1, put safety management in the first place, understand the security dynamics of the community and its surroundings, and pay special attention to the implementation, inspection and supervision of daily safety management to ensure the safety and order of the community.
2. Establish good communication channels with employees, improve management ability, strengthen communication with employees, master employee dynamics, and take timely measures to promote the further stability of the security team.
3. Actively cooperate with the company's administrative work and implement the performance management system, so that rewards and punishments can be effectively implemented, thus improving the enthusiasm and competitiveness of employees.
4. Strengthen the training of employees, carry out training work in a planned way, and focus on solving employees' image, etiquette, work and service attitude, as well as the initiative and flexibility in dealing with post problems, so as to improve the overall quality of the department and make the security department make a breakthrough as a whole.
5. Fully cooperate with the development needs of the company, strengthen safety management, ensure the orderly development of on-site safety management, and actively establish a safety image, service and management window.
6, the implementation of community access vehicle charges, and gradually improve the community parking lot and vehicle management.
7. Strengthen fire safety management in residential areas to ensure fire safety in residential areas.
8. Follow up the maintenance, rectification and use management of various intelligent systems, and combine "civil air defense" with "technical defense" to ensure that the community is in a safe and orderly state.
9. Give full play to the advantages of departmental personnel and work characteristics, implement all-round supervision of the community, actively cooperate with the work of various departments while doing a good job, and make the function of security posts as "administrators" as much as possible.
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