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Jewelry store activity summary template
Jewelry Store Activity Summary Template 1
From June to now, it was reported that I joined this industry, and one year passed unconsciously. At my insistence, I was finally assigned to the jewelry department and started a brand-new "course" in my life that had nothing to do with my major.
Looking back on the past six months, I have learned from scratch and relaxed, and everything is full of my ups and downs. But I am deeply grateful. It is precisely because of these experiences that I am guided to be mature and steady step by step.
From the probation period to the official post, my professional knowledge has matured and progressed day by day, although there is no leap in texture. I am naturally fond of communication and conversation, so there is no question of being unfamiliar and not talking. However, in terms of how to look at guests and how to find "good" guests, they often get entangled, so they suffer a lot and take a lot of detours. It is said that the human heart is the most elusive, and those who do this can understand this best. And the pressure from performance every day is really great. The same customers, the same opportunities, if their sales performance is lower than others, they will be very sad. After all, can people who eat with commission not regard performance as their life? It's still the off-season, so we are even more gloomy after eating this meal. Time flies, life will go on, and we will continue to create our own value every day.
On the other hand, I really want to thank the three bosses for their careful guidance and support on weekdays. Thank them for their seriousness in professional knowledge training; Thanks to the three of them for their help when we encountered difficulties in our sales work; I am even more grateful to them for their understanding and tolerance when we make mistakes. In short, in this enterprise, as warm as a big family, they will always be warm to each other. More importantly, on many levels, it also shows that the three bosses often take people as the starting point when dealing with affairs, so that everyone can feel humanized care.
Although I experienced two major salary system reforms before I fully integrated into the role, the person in charge of recruitment did not give us such a vaccination in advance, so to be honest, I still felt that your company had no credibility and would only keep going back on our word. The salary of 2000 is just to fool students like us who are not familiar with the times. This is a great blow to me, a newcomer to society, and I secretly wiped my tears several times. After careful consideration, I finally insisted on my original choice and persisted until now. Although I am still so small and unknown, I am more and more frustrated and brave. I know that there is often a big difference between ideal and reality, but I am not afraid of the difficult road ahead. At present, the most important thing is to do your job well.
First, do your job well. I summed up three points.
1. Serve every customer warmly. We receive all kinds of customers every day. No matter how difficult the customer is, whether it is our potential customer or not, we should serve warmly and explain with a smile.
Be enthusiastic about our work at any time. No matter how boring our daily work is, we should maintain a high sense of responsibility and enthusiasm.
3. Control your emotions, treat every customer equally, be arrogant and patient with every customer who enters the store.
It is said that he is the best teacher, and anyone can only do well when doing what he likes. Therefore, as a salesperson, we must first love sales, and secondly like to communicate with others, and at the same time be brave enough to bear any pressure in between. In short, if we win or lose, we will have a good mood, a good working condition and a good result.
Second, suggestions
1, the accommodation environment is not good, neither ventilation nor light transmission, and the sound insulation effect is not good. The residence is a little far from the bathroom, which brings inconvenience to the bathroom at night.
2. Food hygiene is not up to standard, either bean sprouts smell of gasoline, or rice smells bad, or students' badges or nails are entrained in the dishes.
3, the superior can not treat employees equally, and the judgment order is selfish.
4. I hope that the scandal will not disappear because the supervisor blames the employees innocently and does not give them fair treatment.
5. The lowest and highest prices of signboards hung on each counter are inconsistent with the actual existence, and some guests feel distrustful of our service after discovering them.
Jewelry Store Activity Summary Template 2
I am honored to join the Beijing diamond sales team. Although I have nearly five years of jewelry sales experience, working in a company specializing in diamond sales still makes me feel challenging. I repositioned myself, re-integrated my industry experience and store experience, combined with the actual situation of Wangfujing store and the relationship with customers, and re-studied and studied how to do sales like a primary school student. In my opinion, the work experience of senior employees and store managers in the past can only represent that I have been recognized by the original company. If I make some achievements in my new company, I need to have a normal heart, a self-motivated, a persistent heart and an innovative spirit of keeping pace with the times.
In a blink of an eye, more than two months passed. With the help of your and my own efforts, I have gained a lot in my work, and I have also had a lot of thoughts and experiences. As the time for becoming a full member approaches, we will summarize the previous work and put forward some suggestions to the company in order to do all the work better in the future.
I joined our company in February. Before I joined the company, I carefully investigated the business district of Wangfujing. I found that although Wangfujing Shopping Mall has convenient transportation and high population density around it, its potential consumption energy has not been released. Mainly because although the population here is dense, most of the people who live here are employees of large state-owned enterprises. After the reform and opening up, their income went from bad to worse. Many enterprises went bankrupt and reorganized, and their household income accumulated little, so they were very harsh on luxury consumption. In addition, although some new immigrants have bought houses, most of them are young people, and their mortgage burden and meager income also make them more cautious in jewelry consumption. Besides, although the traffic here is convenient, it is a bus fast lane, and many people just pass by here. Because there are no government agencies and bustling business districts here, they don't stay here for consumption. In this way, Wangfujing shopping mall is not easy to attract high-end consumer groups, which brings many difficulties to the sales of luxury goods. Based on the above situation, I pay more attention to improving my business ability and sales skills after joining the company. Mainly from the following aspects to make efforts.
1, quickly understand our company's corporate culture, product positioning and sales strategy.
Familiarity with a company's corporate culture and product positioning is the basic condition for doing a good job. My previous company was a company with a long history. The company attaches great importance to educating and edifying employees' corporate culture, so that employees can take the company's history and ideas as an integral part of their own behavior and act consciously. However, there is no difference in the culture of each company, only the degree of integration and matching between culture and the company itself. The new company has a new cultural concept. I want to integrate into the culture of the new company as soon as possible and overcome the influence of the old company culture on my sense of identity with the new company.
Through the study, I know-the company is a company full of new vitality, committed to achieving the goal of "let everyone who is eager to have diamonds get diamonds that suit them". The company respects the uniqueness and uniqueness of everyone's emotions, just like each side of a diamond has a different luster. It fully embodies the lofty humanistic spirit and humanistic care, making diamonds full of temperature and emitting charming fragrance.
After nearly 20 years of development, our company has formed an industrial model of design, development, production, packaging and sales through cooperation with top international diamond production institutions, so that consumers can truly enjoy the global diamond resources synchronized with the world.
This gives us sales confidence and strong guarantee. The company integrates resources from a high starting point, and has done a good top-level design and thinking in channel development, product design, price competition, quality assurance, full service, publicity and promotion, which makes our company's sales strategy very clear. Point out very accurate goals for our efforts.
2. Improve your sales ability and skills.
As a front-line salesperson, sales ability and skills are directly related to the achievement of the company's sales goals. Sales ability is the performance of a terminal sales consultant's comprehensive strength.
In cognition, sales staff should fully understand the essence and characteristics of products and give them beautiful stories, so that customers can gain more spiritual added value while buying products and increase their recognition of products.
In terms of emotional experience, salespeople should give products different aesthetic experiences and love their products almost obsessively, so as to convey their feelings to customers, so that customers can be filled with warmth and love when wearing diamonds and increase their loyalty to products.
In terms of behavior expression, salespeople should learn superb product display skills, consider each other's wearing needs and display them reasonably. Sales consultant is the best mirror for consumers. The perfect standard display will let customers see the noble image of wearing diamonds, thus promoting the purchase and forming a chain purchase effect. Design the way of wearing for consumers, teach maintenance methods, make consumers become mobile propagandists, and make your products talk all the time, thus increasing the popularity of products.
3. Carefully observe consumer psychology.
Consumer psychology is a dynamic psychological process of consumers before, during and after consumption. It includes not only intuitive judgment and rational balance of products, but also emotional experience of product consultation, fitting and purchase. We must be aware of these tiny details, discover customers' purchase concerns in time, guide customers to accurately express their needs and solve them in time, so that customers can buy with confidence, reduce the comparison between customers and other units, and lead to vicious competition and the phenomenon of running orders.
4. Strengthen teamwork and sales cooperation.
The overall psychological structure of the team has a great relationship with the promotion of sales performance, especially in the team dominated by female sales, the overall psychology of the team is relatively complex and subtle. Since joining the company, I have actively communicated with the store manager to understand the overall sales target and management target, consciously abide by various rules and regulations, and set an example. Exchange sales skills with other colleagues, discuss the problems encountered in sales, and let everyone focus on one place and think about another. Of course, we should also put ourselves in a correct position, do a good job of job responsibilities, cooperate seamlessly with everyone, and give play to our subjective initiative at an appropriate time.
Jewelry Store Activity Summary Template 3
During this year, I learned a lot of knowledge. Although I haven't been in this jewelry industry for a long time, I gradually began to like this industry. Only when I like it can I do better, right? Teacher Zhou is right. This is a personal promotion. If the brand wants to develop, it will develop to a higher level, so we need to study hard to achieve this effect.
I am very happy to come to this place, and I have met many colleagues and sisters. It is a kind of fate to come here. I hope I can do this job well with you. Wherever I go, since I have chosen this job, I will be responsible for it.
First of all, as a shopping guide, you should be able to fully understand all the goods in the store. Sales is also an art, which can exercise a person's will. As a jewelry salesman, we should pay attention to language skills and let customers buy satisfactory jewelry. I can't say that I know it very well, but I will try my best to explain it to customers and let them choose better and more satisfactory products. Now the market is very competitive, so we should' deliver' ourselves with the best service attitude, so that buyers who can come in and buy can feel the warmth and atmosphere here, so that they can clearly understand the consumption and buy the agreed styles.
Before, I was not very professional about diamonds, but I only had a vague understanding. After a year's practice, I suddenly feel that diamonds are rich and artistic, and it is incredible to compare the love between people to be so pure. When I didn't come into contact with this business, I only knew it was diamonds. In fact, there is a lot of knowledge in it, which needs me to learn slowly and actively through newspapers, magazines and online books.
This is my annual work summary this year:
1, welcome customers with a good mental state.
When a customer enters or is about to enter the store, he/she immediately stands up politely and greets the customer with a smile. No matter what he/she does, it is indispensable, so it is also a courtesy to the customer. Hot reports can make him/her feel relaxed when he/she sees your smile.
Step 2 show jewelry
Many customers just look at it with a shopping mentality. As shop assistants, we should introduce jewelry to them. The more customers know about jewelry, the more satisfied they will be after buying it. Even if they read it, they should do our duty. Not buying this time doesn't mean not buying next time. He didn't mean that relatives and friends wouldn't buy it. We can't judge a book by its cover.
3. Promote transactions
There are generally tens of thousands of jewels, which is also a relatively large expenditure. When some people are hesitant, they often worry about this and that before the final transaction. We must make a decision for him and promote his intentions. Otherwise, if he looks around again, he may never come back. In this case, one order will be sold less. That step is a pity.
4. After-sales service
When the customer decides to buy and pay, our work is not over. The most important thing is to introduce the knowledge of wearing and maintenance to the customer in detail. For example, diamonds are light and oily, so try to take them off when doing housework, and don't put them with other jewelry when not wearing them. And customers will feel more comfortable after listening to some blessings.
5. Shortcomings in the work and the direction of efforts
After this year's work experience, although there is some progress, there are still some shortcomings. As long as I have an enterprising heart, I believe I will do well and make greater contributions to the development of the company. How to sell more jewelry, how to treat customers and how to better improve their business level all need to be practiced slowly in the future. Finally, I wish the company better and better! Generally speaking, there is still a lot of room for improvement, but there is only one goal to make me perform better. Thank you again, Miss Zhou.
Jewelry Store Activity Summary Template 4
Time flies like water, time flies, a glorious year has passed in a blink of an eye, and a new year has ushered in the busy. In the past, there were pains and laughter, and sweat was more rewarding. Looking back on the course I have gone through in the past year, the leaders and sisters of the company have given me enough support and help, so that I can fully feel the leadership's mind of "all rivers run into the sea" and feel the heroic spirit of the company's employees "how can they see the rainbow without experiencing wind and rain?" In the past year, with the care and help of leaders and colleagues, I successfully completed all the work and made further progress in all aspects. This year's work summary mainly includes the following items:
I. Ideological and political performance, moral cultivation and professional ethics
Can conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, take the initiative to study professional knowledge seriously, have a correct working attitude and be serious and responsible.
Second, work attitude and hard work.
Love my job, be able to treat every job correctly and seriously, devote myself to work, serve everyone enthusiastically, abide by work discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to my post, and need to work overtime to finish the work on time, so as to ensure that the work can be completed on time.
Three. Work quality, achievements, benefits and contributions
Finish the work with good quality and quantity, and the work efficiency is high. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, my work performance has been greatly improved.
Fourth, experience in work.
Sales is an art. As a jewelry store manager, we should pay attention to language skills so that customers can always buy satisfactory jewelry. The following are several aspects that should be paid attention to when selling:
1, welcome customers with a good mental state.
When the customer enters or is ready to enter the store, stand up politely and greet the customer with a smile. They can also give some greetings, such as "hello"! "Welcome".
2. Receive customers in time.
When customers come to your counter, you should look at them with a smile and try to create a relaxed shopping environment for them.
3. fully display jewelry.
Because most customers lack jewelry knowledge, it is very important for salespeople to show jewelry.
4. Take the opportunity of customers' questions to introduce jewelry knowledge as much as possible.
The more customers know about jewelry, the more satisfied they will be after buying it. As the saying goes; "Satisfied customers are the best advertisements", "The most influential advertisements are the people around you". Therefore, timing is very important. Seize the opportunity in the whole sales process, use the questions raised by customers, and seize the opportunity to introduce jewelry knowledge as much as possible.
5. Promote transactions.
Because the value of jewelry is relatively high, the experience is a big expense for customers. Therefore, before the final transaction, they are often stressed, depressed, indecisive, or even temporarily placed, and may never come back with the words "look around again." This requires salespeople to take distracting methods to reduce the pressure on customers, such as talking about jewelry fashion to colleagues or customers' peers, and taking out several grades of jewelry boxes for customers to choose from.
6. After-sales service.
When the customer decides to buy and pay, the clerk's work is not over. Fill in the after-sales service first, introduce the knowledge of wearing and maintenance in detail, and spread some new jewelry knowledge at the same time, such as: "If you don't wear it, please put this jewelry alone and don't pile it up with other jewelry." Finally, it's better to replace the usual "welcome next time" with some words of blessing, such as "May this diamond bring you a bright future" and "May this ring bring you a happy life". And the word "love" should be integrated into sales.
Shortcomings in verb (abbreviation of verb) and the direction of efforts.
Summing up the work in the past year, although some progress and achievements have been made, there are still some shortcomings, and some work is not perfect enough, which needs to be improved in the future work. In the new year, I will seriously study various policies, rules and regulations and professional knowledge, and strive to make my ideological consciousness and work performance reach a new level in an all-round way. Hot reports will make greater contributions to the development of our store. Finally, I wish our store better and better!
Jewelry Store Activity Summary Template 5
How to do a good job in jewelry marketing is the common wish of every jewelry salesman. If you want to do a good job in jewelry sales, you must first do your own brand taste, brand positioning should be accurate, do not misplace business, and do a good job in positioning. Then jewelry sales staff should be professional and high-quality, properly guide consumption and find reasons for customers to buy.
First, to do a good job in jewelry sales, we must first master the characteristics of jewelry.
Fall in love with your goods, fall in love with your goods, be familiar with her characteristics, conceptualize the details of jewelry, and have rich language. For example, the crown-shaped diamond ring can be said to be a classic crown-shaped inlay as soon as it is launched. Seven delicate claws tightly surround this crystal of hundreds of millions of years, which is even more noble and elegant. Adding a certain modifier can highlight the exquisiteness of jewelry. Describe beauty.
The second is to move back after the sale.
After-sales service is extended, so that customers can see hope, buy things first and then send things, and after buying this time, they can get gifts in future festivals. Extend after-sales service to spiritual enjoyment and let customers enjoy spiritual enjoyment.
Third, cultivating customers is the best marketing.
Let customers know professional knowledge, customers can know much more than others after buying it, and teach customers how to look at diamonds, so that customers can tell what brand of jewelry they bought, what content, what benefits, what grade, clarity, color, weight and what technology they came from when showing off. How to identify the authenticity of diamonds and so on. Let the customer talk is to make him feel that he knows more than others. Spreading a good word of mouth is better than doing any kind of advertising.
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