Is it safe to work in a hotel? Urgent! Urgent! ! !

Answer:

1. Is a hotel like this regular?

First of all, let me tell you that my boyfriend and I are both engaged in the hotel industry, so I said You can completely believe it.

The hotel industry is the most representative service industry, and newcomers are generally in grassroots service positions. Because of the services provided and related work, the technical content is not high. Therefore, for new entrants, most hotels will not place excessive requirements on academic qualifications, work experience, etc. Instead, they will give priority to hiring employees in terms of personal accomplishment, image, temperament, and development potential.

Generally four-star hotels (Listing) requires approval at all levels from the Provincial Tourism Bureau or relevant authorities. The main business projects include: guest rooms, catering, leisure, entertainment, conferences, etc. So I personally think that if the hotel is really a four-star hotel, and the position you are applying for It's a "housekeeping clerk" again. This hotel belongs to a formal industry. At least the department and position you are working in belong to a formal industry.

2. Is it safe to work in a hotel?

I think what you are worried about is life safety (I won’t explain it clearly...).

The problems you are worried about mainly come from within the hotel and the hotel service objects (i.e. guests) Two aspects. A hotel is a big family, and occasional work friction is inevitable. When you first enter the industry, you need to know how to be humble and cautious. If you don’t understand, don’t know, or are unclear, you should immediately consult an experienced employee. .It is also important to keep smiling. Get along well with colleagues in the department. Then the insecurity caused within the hotel will not exist.

As for the insecurity caused by guests to hotel employees, every hotel staff should be aware of it. Encountering unreasonable troubles from guests, malicious complaints, etc. This requires you to master the business skills related to the hotel industry and the relevant laws and regulations of the national and tourism bureaus, and know how to respond to guests skillfully and how to reject guests reasonably. In the hotel There is a security department inside, so it is relatively safe to work in the hotel. Of course, you can decide it yourself on the way to get off work (haha, just kidding...)

3. In the eyes of ordinary people, whether working in a hotel is , are these all informal jobs?

I admit that in any hotel, there will be some irregular people doing irregular jobs. There are some people in society who think that working in a hotel is not serious. But that It only involves a small group of people. As long as the family supports it, why should you pay attention to those ignorant gossips? Besides, your position will basically not directly face the guests, so why not be serious?

4. I am applying for a job as a clerk in the housekeeping department. What do I usually do?

The hotel guest room department mainly provides accommodation and conference services (individual hotel conference services are handled by the catering department). The daily work of the guest room clerk is basically: 1. Assist the department supervisor in various statistics and storage work .2 Assist department heads in arranging employees’ work time. 3 Document processing (such as typing, sending and receiving internal documents, etc.) 4. Some coordination work with other departments (basically that’s it, but there may be a lot of cumbersome things...)

5. Is working in a hotel suitable for long-term efforts?

As mentioned before, those who have just entered the industry are basically engaged in grassroots work. Because this is an industry that requires a lot of experience, whether they are college graduates or students from related institutions. These days, maybe 1- 2 years, maybe 10 years, maybe 20 years. I don’t know what your goal is?

With the reform and opening up, I believe you can see the rapid development of the hotel industry. And now China Compared with the same industry in foreign countries, most domestic hotel executives (general managers, vice presidents, directors...) have certain gaps in terms of cultural knowledge, management concepts, etc. Therefore, I believe that comprehensively developed hotel professional managers will have a better future in the future. Talents are in great demand in the ever-changing hotel industry.

When working in a hotel, you cannot just think about doing your own thing well. You must pay more attention and learn more. If you have enough time, you can obtain relevant The department's qualification certification is beneficial to long-term development. Now the hotel industry recognizes the "Hotel Industry Professional Manager Certificate" and so on. In addition, taking the "Human Resources Manager" and "Senior Hotel Trainer" exams are both Not bad...

In a word, "it all depends on the people". As long as you are willing to pay (plus a little cleverness, of course), you will definitely be able to see a bright future in this industry...

6. Will working in a hotel give me a bad reputation?

This question is just like the above question about "serious and inappropriate"...

I hope you have a good time working in the hotel... Let's work together...