Secretarial knowledge test content

Secretarial professional knowledge. Secretarial professional knowledge mainly includes ordinary writing, applied writing, etc. So do you know the content of the secretarial knowledge test? Below I will introduce to you the relevant information about the secretarial knowledge test content. I hope it will be helpful to you. You helped.

Introduction to secretarial knowledge test

1. Assessment content

(1) The content of the secretarial professional assessment is based on the "National Professional Standards for Secretaries" and "National Professional Qualifications for Secretaries" Training Course" is based on this.

(2) The secretarial professional assessment includes four basic contents: professional ethics, basic business quality, case analysis, and work practice.

(3) A foreign language assessment part is added for foreign-related secretaries, and a performance evaluation part is added for the second-level secretarial professional qualification.

2. Assessment methods

(1) Written responses: Candidates answer the questions on the standardized written examination paper on the answer sheet. The question types are divided into single-choice questions and multiple-choice questions. Question type.

(2) Scenario simulation: Candidates answer written questions based on the scene videos they watch; there are 2 videos, and each video tests 15 knowledge points.

(3) Task solution: Candidates provide written answers to the written work tasks.

(4) Comprehensive test: The English test for foreign secretaries includes listening questions, multiple choice questions, and writing questions.

(5) Performance evaluation: Experts will conduct a comprehensive review of the personal work performance records provided by the candidates.

3. Assessment time

(1) The secretary professional assessment time is 180 minutes.

(2) The examination time schedule for each assessment content is:

4. Assessment papers

(1) The papers for each section of the examination are bound into one volume Volume:

1. The first paragraph includes two parts: professional ethics and basic business quality. They are combined and bound into one volume in order. Candidates use one answer sheet to answer.

2. The second paragraph includes two parts: case analysis and work practice. Candidates directly answer the questions in writing at the corresponding location in the volume.

3. The third paragraph is the English part assessed by foreign secretaries. Candidates answer directly on the booklet.

4. The fourth paragraph is the content and method of assessment for the second-level secretarial professional qualification. (See Attachment 2)

(2) The invigilator will distribute two answer sheets 5 minutes before the first section of the exam and guide the candidates to fill in the basic information on the answer sheets; issue corresponding answers 2 minutes before the remaining sections of the exam. of volumes.

(3) The invigilators will collect the notebooks and answer sheets after each exam.

5. Distribution of test papers

(1) In order to facilitate operation and marking, the assessment of the professional ethics part will directly use test papers with a full score of 20 points during the pilot period.

(2) The distribution of test papers for each level is as follows:

6. Grading management

(1) The grading work is organized and implemented by the provincial appraisal center.

(2) The written response part of the test paper will be marked by an automatic marking machine. It will be organized by the provincial appraisal center, or it can be handed over to the ministry appraisal center for unified marking.

(3) The provincial appraisal guidance center must do a good job in the management of papers and answer sheets. Markers are not allowed to alter answer sheets and scores, and the scoring standards and standard answers are not allowed to be announced to the public before the exam.

(4) The provincial appraisal center shall report the examination data to the ministry appraisal center within 20 days after the examination.

7. Calculation of scores

(1) The entire secretarial examination at all levels and each component thereof are calculated based on 60% of the full score, and the passing score is calculated as a failure in one item. The overall grade is failing.

(2) Those who fail in total scores and fail in only one score will have their passing scores retained for one year. During the retention period, they can voluntarily apply to take a make-up exam for the failed subject.

(3) The certificate score is calculated based on the theoretical knowledge score and the operational skill score. That is, the passing scores in the fifth-level, fourth-level and third-level secretaries are added up ÷2 and the score is the theoretical score. Knowledge scores and operational skills scores. The score obtained by adding all the passing scores in Secretary Level 2 ÷3 is the theoretical knowledge score and operational skill score.

The foreign language scores of foreign-related secretaries are calculated separately.

8. Foreign Secretary

(1) The foreign language examination for foreign secretaries in 2003 is only available in English.

(2) Examination method

1. Examination content: Based on the "English Training Course for Foreign Secretaries".

2. Exam time: 90 minutes.

3. Test paper score: The total score is 100 points, and a score of 60 points or above is considered a pass.

(3) About English make-up exams

1. Those who took the foreign secretary exam in 2002 and failed the English exam can take the English exam in the first half of this year for make-up exams. Those who pass the make-up examination can obtain the corresponding level of secretarial professional qualification certificate.

2. Those who took the foreign-related secretarial examination in 2002 and failed the secretarial examination can take the secretarial examination (original examination pattern) in the first half of this year for a make-up examination. Those who pass the make-up examination can obtain the corresponding level of secretarial professional qualification certificate.

9. Secretarial Examination Locations

There are secretarial qualification certificate examination locations across the country. For details, please see the Secretary Education Channel of China Secretarial Network.

Attachment 2

Measures for performance evaluation of the second-level national unified appraisal pilot program for secretarial professional qualifications

1. Scope of evaluation

(1) Performance The scope of assessment is based on national occupational standards and includes five occupational functional modules including business communication, office management, applied document writing, meetings, events and travel, and archives and information management.

(2) During the pilot period, candidates can choose four of the above five items to participate in the assessment.

2. Evaluation Technology

(1) Performance evaluation adopts standardized evaluation technology based on personal performance evidence. Candidates provide personal performance information including personal performance information in actual work and relevant third-party certificates for review. The expert group verifies the comprehensive ability level of candidates to complete professional activities through empirical evaluation of candidates' performance.

(2) The personal performance information provided by the candidates and their corresponding third-party certifications all use standardized performance collection technology in a unified format to comprehensively collect the documents, reports, and designs independently completed by the candidates in actual work. Plans, work plans, research results, and produced audio-visual or electronic documents and other materials.

(3) The review expert group uses structured competency factor assessment technology to conduct standardized scores on the professional activity elements reflected in the performance evidence, and combines the content certified by third parties to evaluate the candidates’ abilities in professional activities. Fully measured horizontally.

3. Provision of performance evidence

(1) Candidates should truthfully provide the process and results of various professional activities independently completed by the individual in the actual work process in accordance with the requirements of standardized personal performance information . When submissions include audiovisual or electronic materials, they should be accompanied by text explaining the background of their source.

(2) Through the third-party certification provided by the candidate, an objective review of the formation process, implementation effects, and behavioral capabilities of the performance results submitted by the candidate should be made in accordance with unified requirements, and the applicant should sign the The name and contact number of the third party certifier.

(3) The above personal performance information and third-party certifications are all in the form of a standardized "Performance Evaluation Manual" and are submitted when participating in the national unified appraisal assessment.

4. Performance evaluation method

(1) A review team composed of at least three review experts will evaluate the performance evidence.

(2) Main evaluation contents of personal performance information:

1. Check whether it meets the prescribed scope according to the unified activity element standards.

2. Compare the background situation described by the candidate to check whether the corresponding content matches the actual situation.

3. Evaluate the ability level against the ability requirement standards for completing the work content.

(3) The main evaluation content of third-party certification:

1. Through the comments in the certification on the candidate’s behavioral performance and actual results in completing a specific work, and compare the completion of the project The ability requirement standards of work content supplement the assessment of candidates' behavioral abilities that are difficult to express in work results.

2. Verify the authenticity of the results submitted based on the description of the process of the candidate's completion of specific activities in the certificate and the background of the candidate's self-reported results.

(4) After the review is completed, the review team will enter the review results into the "Performance Evidence Review Form".

5. Evaluation content and score proportion

(1) Evaluate the contents of the four modules in the "Performance Evaluation Manual". Each module includes personal performance information and third-party Proof in two parts.

(2) The evaluation of personal performance information must include three items: background description, scope requirements, and ability requirements; third-party certification must include two items: background and content of the certifier.

(3) Each module will be evaluated with a full score of 25 points, and the four modules will be evaluated with a full score of 100 points.

(4) The score ratio in each module is as follows:

(5) The performance evaluation results are divided into two grades: "passed" and "unqualified", four modules The sum of the scores reaches 60 points or more, which is considered as "passed".

(6) During the review, if it is found that the performance certificate submitted by the candidate is indeed false, the review team has the right not to review it.

(7) Candidates who fail to pass the performance evaluation are allowed to re-submit new performance evidence during the next unified examination to take the make-up examination. If the performance evaluation result is passed but the total score of the secretarial examination is unsatisfactory, and only one score is unsatisfactory, the relevant requirements in the seventh score calculation in Appendix 1 will be followed.

6. Score statistics and reporting

(1) The provincial appraisal guidance center will organize a review team to conduct a unified evaluation of the "Performance Evaluation Manual" and relevant evidence submitted by the candidates, and Register and summarize assessment results.

(2) Provincial appraisal guidance centers must, in accordance with the management requirements of the national unified appraisal work, timely summarize statistics and quality analysis of results, and report them to the Ministry of Vocational Skills Appraisal Center through the unified examination information management system.

7. Quality Control Requirements

(1) Management departments at all levels should strengthen sampling inspections of the evaluation work. If candidates are found to have submitted a false "Performance Evaluation Manual", their participation will be cancelled. Qualifications for professional skill appraisal.

(2) Management departments at all levels should strengthen the management of the "Performance Evaluation Manual" submitted by candidates. The review expert team shall not scribble, delete or modify the contents of the "Performance Evaluation Manual" submitted by candidates; Publish the scoring criteria and standard answers to the public in advance.

(3) The "Performance Evaluation Manual" submitted by each candidate will be kept by the evaluation department of the provincial vocational skills appraisal guidance center. The shelf life is 2 years.

Attachment

Performance Empirical Evaluation Form for the Second-level National Unified Appraisal Pilot of Secretarial Professional Qualification

Note: If there are multiple evaluators participating in the "Performance Evaluation Manual" 》review, each reviewer should sign in the “Signature of Reviewer” column.

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