What basic qualities should an administrative staff have?

Administration? Refers to various activities of organization, control, coordination and supervision carried out by a certain social organization in the course of its activities. It is the requirement of administrative work for administrative personnel to have basic qualities. The following is the content of the basic quality articles I collected for you. I hope I can help you!

The basic qualities that administrative personnel should have: First, the basic quality: the good habit of recording everything. As far as administrative work is concerned, it is usually very complicated, and there are many large and small affairs to be responsible for. As the saying goes, a good memory is better than bad writing. At work, if you can achieve the good habit of recording everything, then you will reduce the delay in work or even the delay caused by forgetting. Incomplete? ; Otherwise, it will only leave a forgetful and irresponsible image. You know, when a leader asks you to do something, you need the leader's constant advice to finish it, which will make your superiors wonder if there is something wrong with your work ability and attitude. At the same time, it will directly hinder your career promotion. This is a stumbling block that I have created for myself.

The second basic quality: good expression and communication skills. Here, I will list expression and communication, because these two points are completely different. The ability of expression depends on whether you can explain your point of view clearly and make it acceptable to the other party as much as possible. The level of communication ability depends on whether you can understand others' words and reach a certain consensus with them through communication. Expression and communication are two different aspects, but they are two abilities that managers must possess. In the work of administrative personnel, we often encounter the need to contact and communicate with departments or employees or external enterprise personnel. If you can't have good expression and communication skills, many problems that need help from others may not be completed. At present, many enterprises attach great importance to candidates' good expression and communication skills when recruiting administrative personnel.

The third basic quality: the habit of learning. The reason why study habits are listed as the basic quality of administrative personnel is to consider one point: how to deal with government departments. (This may be a bit broad. For example, enterprises must know whether the company's relevant rules and regulations violate existing laws and regulations, and the changes and implementation of new policies and regulations (labor contract law). All these require administrators to constantly learn these laws and regulations closely related to enterprises in order to operate legally and avoid and reduce the illegal risks and costs of enterprises. Maybe if I give such an example, everyone will think it is unrealistic. However, enterprises in China must pay attention to this point and pay enough attention to it in order to keep up with the development of the trend. Of course, the habit of learning is not only in the study of policies, laws and regulations. Or adapt to your own career planning and let yourself continue to add value.

The fourth basic quality: responsible working attitude. There is a good saying: attitude determines everything. A person's work attitude directly determines the success or failure of his work. Enterprises now need responsible employees in any position, and administrative personnel are no exception. Whether you are responsible or not can be evaluated through months or even years of work; It can also be evaluated by a small matter. The key problem lies in the self-awareness of managers and the attitude of enterprises towards you. Tolerance? Degree (refers to the strict degree of responsibility in corporate culture). Responsible or not, not only enterprises can evaluate you. The most important thing is that you should be strict with yourself and evaluate yourself. I suggest that the best way is to do everything well with a sense of responsibility.

The fifth basic quality: good manners and self-cultivation. About what? Etiquette? The explanation is:? It refers to the sum total of various codes of conduct or norms that are formed by historical traditions, customs, religious beliefs, the trend of the times and other factors in people's social communication, recognized and observed by people, aiming at establishing a harmonious relationship, and conforming to the spirit and requirements of etiquette. ? Cultivation? The original meaning of this word includes self-cultivation, introspection, moral cultivation and moral cultivation. Through the explanation of etiquette and cultivation, we may not see anything special, but we must understand what etiquette and cultivation are. This is the basic knowledge of a polite and cultured person. Modern enterprises begin to pay attention to office etiquette, reception etiquette, table etiquette and so on, which are all related to administrative personnel. At work, the performance of etiquette may affect your career prospects; Similarly, it indirectly reflects a person's accomplishment. And self-cultivation is actually part of personal charm. To put it simply, are you willing to deal with cultured people in your work, or are you willing to work with uncultured people? The answer is obvious. This is a popular example to illustrate the problem of cultivation. )

Not only etiquette can be gradually acquired and improved through learning and accumulation, but also self-cultivation can be cultivated through the day after tomorrow. The ancients said:? The best diamonds must be cut. ? As a manager, I believe that it should not be difficult to become a graceful and cultured person as long as I constantly fill in shortcomings and correct shortcomings through my own observation and study.

The last point is the ability to innovate. The reason why innovation ability is included in the basic quality that managers should have is because enterprises are developing in change and changing in development. As an executive of an enterprise, his work will involve the revision and implementation of enterprise policies and systems. If you want to do it well? Revision? 、? Execute? Innovative thinking is essential to the work in the world. Only in this way can we meet and adapt to the ever-changing development of enterprises and the new requirements put forward by development and change. Innovation is not out of reach, as long as it is suitable for enterprises, their own work technology, management methods and so on are among the innovations.

Personally, as an enterprise administrator, only with the above six basic qualities can you become an excellent enterprise administrator.

The first way for administrators to improve their basic quality is to study. Learning is the foundation of people's life, which is particularly important for administrative personnel. Organizing personnel recruitment and optimizing labor force need to learn; Organizing collective activities to enhance team cohesion requires learning; Understand the project process, timely publicity and reporting, need to learn; Skilled computer operation, improve work efficiency, need to learn; Mastering new scientific and technological knowledge and applying modern office equipment requires learning; We must also learn to implement refined management and scientific planning. In short, if you don't study, you can't keep up with the development of the group, you can't master the working rules of the administrative department, you can't apply modern scientific working methods and management methods, and you can't do the work of the administrative department well. In my opinion, we should read more books on philosophy first. Philosophy is a kind of intelligent knowledge, which can enhance the ability of analysis and judgment and avoid looking at problems from a one-sided, isolated and static point of view. Need to learn knowledge of architecture, marketing, personnel management, law, enterprise management, overall planning, etc. Only by expanding our knowledge and figuring out the ins and outs of the problem can we write articles without speaking layman's words and coordinate things with ease. In addition, the knowledge of personnel management, administrative management, logistics management and social management should be widely involved. Learn from books, practice and colleagues. Only by studying hard can we learn the real skills, work with ease and reduce the fuss.

The second is to be diligent. The work of the administrative department involves all aspects, not only facing the group, leaders and departments, but also facing the society, and everything will happen. Although the work of the administrative department is complicated, there are rules to follow, so we must be diligent in grasping the rules. First of all, you must be diligent. We should use our brains to draw up official documents, investigate and study, plan our work, coordinate things and solve contradictions. The brain should always be in a state of high operation and always be a conscientious person. Second, be diligent. Good memory can't keep up with poor writing, so always take notes regardless of size. It can not only prevent forgetfulness, but also improve writing level. Over time, the benefits are endless. Third, be diligent about your legs and feet. When you encounter something, you must go to the field to see it. You really have first-hand information. Thinking about problems and making suggestions in this way can be more in line with objective reality. Fourth, shut up. Working in the administrative department should not be afraid of offending people, afraid of offending mother-in-law. As long as it is beneficial to work and necessary for work, what should be said must be said, diligently and out of responsibility.

The third is innovation. Innovation is the soul of career progress and the source of work vitality. The work of the administrative department is to innovate around the requirements of the group and the development of the company. Innovation is risky, but as long as it is conducive to work and development, we can boldly practice it. We should innovate around service-oriented administration. We should innovate around the self-construction of administrative departments. At present, I think there is still potential for the self-construction of the administrative department of the project company. Only by giving full play to subjective initiative, keeping up with the development situation of the group and constantly innovating working methods and means can work efficiency be further improved.