Personal work summary of the nursing director

Nursing Director’s Personal Work Summary:

“Nurses must have compassion and a pair of hands that are willing to work.” From the day I put on my swallow-tailed hat, with a passion for life Respecting and pursuing ideals, I practice Nightingale’s motto tenderly and firmly. Time flies by, and it has been more than 20 years. I have been through the internal medicine department, the emergency department, the neurosurgery department, and the ICU. Every step I take is inseparable from the help and guidance of the hospital leaders and the director of the nursing department. I am grateful for the trust and cultivation of the leaders. , cherish every learning opportunity, use various learning channels, study hard on basic professional theories and clinical nursing techniques, hone solid basic nursing skills, and lay a solid foundation for yourself to engage in nursing professional and technical work. First prize in the venipuncture competition and the title of technical expert in the employee position technical competition. Participated in the self-study examination for higher education in nursing, used his spare time to study while working, and grew up in learning. He obtained associate degree and undergraduate degree in nursing from Fujian Medical University, enriching his professional theoretical knowledge, and at the same time applying the knowledge he mastered to clinical nursing work. Combined with this, I have accumulated rich clinical nursing experience in my work and achieved good results.

1. Adhere to professional ethics and be dedicated to work. ?

Perform your job responsibilities conscientiously, work hard and work hard. Adhering to the "people-oriented" service concept, we use our sincerity and kindness to protect every life in our nursing work, use love and tenderness to help patients alleviate their fear and pain, use care and responsibility to win the trust of patients, and use solid theoretical knowledge and excellent practical ability to provide nursing services to patients, which is highly praised by patients, family members and peers.

2. Keep learning, strive to improve yourself, and be professional and technical.

After rotating through multiple departments, I finally chose ICU as the turning point in my career. When I walked into the ICU and saw patients who were unable to accurately express their needs because of fear of pain or because they were on ventilators, my sense of responsibility arose spontaneously. I know very well that in the face of ICU patients who completely entrust their lives to nurses, in addition to responsibility, I also need to have excellent professional skills and professional knowledge. In order to master the use of ECG monitors, defibrillators and other instruments as quickly as possible and more proficiently, during the short-term training at a higher-level hospital, I seized various learning opportunities to consult with senior teachers in the same field, and mastered them in a short period of time. The operation of relevant instruments and his studious and serious attitude are well received by teachers. In addition to participating in short-term training, I took advantage of different opportunities to ask doctors for relevant professional knowledge, and used my time outside the class to self-study the basic theories of this profession and relevant knowledge of critical care. However, nursing work is a very practical job, and even having systematic theoretical knowledge is not enough. With confusion and doubts, I chose to go out for further study. In 2000, he went to the Comprehensive ICU of the Union Hospital Affiliated to Fujian Medical University for short-term training. In 2005, he went to the Comprehensive ICU and Neurosurgery ICU of Zhongshan Hospital Affiliated to Xiamen University for 6 months. Through hard work and study, I have mastered critical care nursing techniques, such as the use of ECG monitors, artificial airway management and the care of critically ill patients in neurosurgery. Nursing knowledge is changing with each passing day, especially the related theories of ICU. I can keep abreast of the new knowledge, new concepts and new technologies of this profession in China through various methods, and apply them in clinical practice according to the actual situation of our hospital, such as head mild hypothermia treatment device, Use of artificial nasal respiration, enteral nutrition warmer, etc. Actively cooperate with doctors to develop new business and new technologies, have rich clinical knowledge and experience, be familiar with rescue procedures, master rescue techniques proficiently, and race against time when encountering rescue patients, be busy but not chaotic, perform various operations accurately, and be able to handle department care more complex problems. Ability to guide subordinate nursing operations, young nurses, and teach nursing college interns.

3. Perform the duties of the nurse in charge and participate in the teaching work of the department.

1. Seriously perform the duties of the nurse in charge and actively participate in the training of department nurses.

Responsible for the clinical teaching of nursing interns, leading by example in the teaching process, advocating the concept of humanistic service, encouraging nursing students to actively participate in various nursing technical operations, strictly requiring nursing interns to perform various nursing tasks according to specifications, and to be hands-off Don't look too far. Cooperate with the training and assessment of "three basics" knowledge and professional skills for new enlisted personnel. Participate in the department's nursing skills training, organize professional training for undergraduate nurses and nurses, formulate training plans, compile teaching materials, and be responsible for giving lectures. Actively learn new nursing technologies, such as: central venous catheter care, central venous pressure monitoring, radial artery catheterization and arterial pressure measurement, arterial blood gas analysis and blood collection, and the use of ECG monitors.

2. Regularly participate in the discussion and analysis of difficult cases and critical medical records in the department, and assist in organizing nursing rounds. He is good at discovering nursing defects at work and taking corresponding improvement measures in a timely manner. He insists on continuous improvement of nursing quality. He works conscientiously and pioneeringly and is well received by staff at all levels in the department.

3. Participate in the department’s nursing research work, actively participate in continuing education in nursing professional knowledge, and improve your professional theoretical level through different channels. He often understands nursing professional information at home and abroad, applies relevant knowledge to clinical nursing work, constantly sums up experience, and writes "Survey and Analysis of the Needs of Families of Patients with Craniocerebral Trauma at Different Stages" and "Improved Cleansing Enema Method in Preoperative Preparation for Colon Cancer" Application" and other nursing papers have been published in nursing journals with great influence in the nursing field. Although my professional ability and knowledge level have been greatly improved in the past years, with the progress of society and the development of the medical nursing industry, I must continue to enrich and improve myself in order to better serve patients. This time I plan to hire a deputy director nurse. I hope that the judges and teachers will give me approval so that I can make further progress and make continuous progress at a new starting point. Part Two of the Nursing Director’s Personal Work Summary:

Dear leaders and comrades:

Hello everyone! First of all, I would like to thank the leader for giving me this opportunity to make a simple review and summary of my half-year work operation so that everyone can understand and criticize and correct me, so that I can further improve my future work and lead the Jiajiakang nursing team to provide better services. to the majority of residents within the jurisdiction.

The quality of nursing is one of the indicators to measure the management level of hospitals and centers (stations). It is directly related to the life and health of patients. Since the day when the director of the nursing department was appointed, I know very well that nursing The work is tedious, large in volume, and involves a wide range of areas, and the grassroots nursing staff are uneven. There is a long way to go to manage this team well; I must continue to learn and improve my ability to apply to this institution. How to improve the quality of nursing care is also a question that nursing managers must face and ponder. With the continuous deepening of national medical insurance policies and national laws and regulations. As a result, the people served by our Jiajiakang centers (stations) (home patients) have put forward higher requirements for nursing work. They not only require good service, good medicine, and cured diseases, but also hope to be respected, valued, cared for, and understood. Waiting for psychological satisfaction.

Therefore, strengthening the nursing management of each center (station), improving the quality of nursing work, and reasonably carrying out charging projects; improving patient satisfaction with the nursing services of each center (station) is the central task of nursing management. In order to complete this task, in the past six months, while I have been focusing on system construction in the second-level traditional Chinese medicine hospital and Dazaoyuan Center, I have also firmly grasped the three main lines of each center (station), namely team, quality and innovative development. The main line of the team is the basis of management, that is, cohesion. The head nurse is required to work hard to continuously strengthen and improve her own business, and at the same time, she must mobilize the enthusiasm of each nurse and have everyone participate in management so that management work can be in a proactive position. The head nurse should lead by example and establish prestige to improve management. The main line of quality is the core of management, and medical and nursing quality is the life center of hospitals and centers (stations). Processes are formulated; departments and centers (stations) are required to strictly implement various work processes, and head nurses make quality inspections routine. The main line of innovation and development is the horizontal line of management. We must constantly explore and improve and innovate weak links in our work.

The half-year work report is now as follows:

1. Strengthen quality management and improve service capabilities

1. Improve the level of nursing management to better provide quality services to residents in the jurisdiction during the year and build a Harmonious nurse-patient relationship. In the six months since I took office, according to the spirit of superior documents and the instructions of company leaders, nursing quality management has been continuously promoted in the second half of the year, and based on the nursing quality assessment of each center (station) and with reference to other hospitals Standards, combined with the content requirements of Jiajiakang's comprehensive management inspection, the "Three Basics of Nursing Operation Quality Assessment Standards and Implementation Plans", "Standard Procedures", "Emergency Plans", "Hospital Infection Management", "Ultraviolet Management" and "Medical Waste Management" were introduced, formulated and implemented Accounting and signing a contract with the recycling company designated by the Health Bureau to prevent the safety of the outflow of medical waste" "Nurse visit process" "Management of skin test seat numbers in the infusion room" "Management of emergency vehicle medicines and items" are unified and standardized The configuration of various skin tests" and the head nurse's various nursing work inspection standards, etc., the quality of nursing care is moving in the direction of continuous improvement. There have been no major nursing errors in the past six months (due to poor reporting channels; the nursing department has not received them yet, but it does not mean there are none).

2. Seriously perform the duties of the Director of the Nursing Department, preside over 5 head nurse meetings, summarize the work execution of the previous month with the head nurses of each center (station) during the monthly inspection work, and analyze the nursing work We will provide centralized feedback and put forward rectification suggestions for the defects that exist in the routine monthly inspections. Any problems discovered during routine monthly inspections will be effectively solved as soon as possible in the nursing quality work. And arrange the work content for next month, requiring the head nurses of each center (station) to do a good job in each center (station) in accordance with the standard requirements and make records in a timely manner. Through the annual inspection by superiors, the head nurses’ daily work completion status and The management level basically meets the requirements of being inspected by superior departments at any time.

3. In order to adapt to the increase and development of surrounding health facilities and professional challenges, the "Three Basic Operation Skills Training for Nurses" was held in 2013. The pressure on the head nurse increased significantly, and she changed from passive to active and changed nursing. The management concept has improved their own business and management level, prompting the head nurse to gradually increase her non-power influence and serve as a role model for nurses, so as to drive the continuous improvement of the overall quality of the nursing team, and at the same time, many outstanding nurses have been discovered.

4. Lead and encourage everyone to seriously study professional theoretical knowledge, improve their professional quality, organize nursing staff to conduct three-based training, use simulated people to practice and learn, and provide new nurses (not yet fully qualified) Do it)

Conduct pre-job training for all employees and organize assessments to help them become familiar with each class, work system and clinical nursing business as soon as possible.

5. The business department conducts a center (station)-wide quality inspection, supervision and guidance every month, records and fills in the nursing quality inspection results feedback form in a timely manner, and requires departments and centers (stations) to make serious rectifications. Insist on requiring head nurses to standardize nursing behaviors, strictly control the quality of nursing care, enhance management capabilities, and manage their own homes. Through the continuous efforts of all nursing staff, the quality of nursing care has been greatly improved. The treatment rooms, disposal rooms, and items are basically neatly arranged, the management is basically standardized, and the hygiene basically meets the requirements. The first-aid item integrity rate is 98%, and the first-aid medicines are managed in a standardized manner to achieve dedicated management, consistent accounts, monthly handover, and complete records.

6. Conduct nursing safety training for the head nurses of Quanjiakang, forward the "Ten Safety Management Goals of the Ministry of Health", and formulate the top ten safety management goals based on the goals and combined with the actual situation of each center (station) of Jiakang Measures to manage objectives; established a ledger to enhance the legal awareness and self-protection awareness of nursing staff; on the other hand, supervise and improve weak links, such as anti-skid to the establishment of warning signs. To prevent and reduce the incidence of nursing disputes and errors.

7. Emphasize the implementation of the core nursing system, especially the implementation of the "checking system" and "shift handover system". It requires uniform and standardized requirements for rescue vehicles, using sealed management; standardizing and checking the writing of nursing documents.

2. Adhere to "patient-centered" and focus on the theme of improving service quality.

1. Community nursing is a profession closely related to human life and health. It requires nurses to not only have certain professional knowledge and skills, but more importantly, they should have the ability to respect and care for people. professional ethics. In order to further improve the quality of nursing work and firmly establish the "patient-centered" service concept, during each examination, it is clear that the level of emotional intelligence will directly affect the effectiveness of nurse-patient communication, thereby affecting the patient's recovery and mental health. Nursing staff are required to provide necessary consultation and notification according to the type of disease, and communicate well before and after infusion. At the same time, nurses are required to spread medical knowledge to patients and improve people's awareness of self-care. This behavior is very successful and very popular in Dazaoyuan. Popular with patients, the nursing station has received 5 written letters of praise from infusion patients since its opening. The satisfaction survey on infusion patients’ satisfaction from time to time is 98, with 2% dissatisfaction due to technical reasons of nurses.

2. By studying the "Outline of the Development Plan for Nursing in China" and individual heart-to-heart conversations, the thinking of nursing staff has changed greatly. Young nurses are full of confidence in the future and their work enthusiasm has improved. When the patient encounters difficulties, our nurses run all the way upstairs and downstairs to coordinate and solve the problem for her. There are countless such good people and good deeds.

3. Strengthen hospital infection control to ensure medical safety.

Preventing and controlling hospital infections is a systematic project involving all medical staff. As management, we must first attach great importance to it. In the work of the Nursing Department and Hospital Infectious Disease Department, the "Hospital Infection Control Countermeasures" have been revised based on the "2012 Technical Specifications for Hospital Disinfection" of the Ministry of Health, and the implementation of the system is regularly inspected to give full play to the restraining effect of the system. In the past six months, medical staff have been trained and tested on nosocomial infection knowledge three times, and the head nurse of the center (station) is required to strengthen the management of nosocomial infections, reduce the occurrence of nosocomial infections, and prevent the outbreak of nosocomial infections. Supervising medical personnel must strictly implement the principles of aseptic operation and master aseptic techniques and isolation measures.

4. Future work ideas:

1. Strengthen professional learning and training for nursing staff, grasp the development trends of the nursing profession, improve professional theoretical levels and professional skills, and the forms must be diversified . We can also carry out experience exchange activities between departments, centers (stations), and between head nurses, and advocate that the company establish a competition system for head nurses, so that head nurses can be promoted or demoted, so as to maximize strengths and avoid weaknesses, and improve business capabilities and service levels.

2. Firmly establish the "patient-centered" service concept. Adhering to "patients first, dedicated service", the satisfaction of community patients is our work standard, and the needs of community patients are our service direction. We must care for, respect and understand patients, so that patients can enjoy the benefits of hospitalization and treatment at Jiajiakang Home Feeling cordial. The specific method is to carefully carry out home admission introduction, disease consultation, the purpose of various examinations and treatments, precautions after medication, pre-infusion and post-infusion visits, and post-discharge follow-up guidance. The guidance includes treatment results, prognosis and post-discharge follow-up guidance. precautions and diet. Improve the satisfaction of residents and patients within the jurisdiction.

3. Seriously study and implement various rules and regulations, advocate equality for everyone before the system, and institutionalize and standardize the nursing work system.

Through concentrated lectures and morning meetings, we will study some cases to improve everyone's awareness of hospital infection management and risk management, and ensure the safety of clinical care. Strive to create a safe and clean medical environment for patients. At the same time, we will improve everyone’s legal awareness and self-protection awareness.

4. Continuously improve the quality assessment standards, understand the weak links in the nursing care of each center (station) through assessment, understand the working status of nursing staff at all levels, carry out targeted training on relevant knowledge and skills, and do Ensure that people make the best use of their talents, give full play to the subjective initiative of nursing staff, and better serve patients.

5. "People-oriented", care, love, respect and understand nurses, treat each other with sincerity, stimulate nurses' work enthusiasm, and increase the cohesion of the nursing team. (Male nurse Song Xiaoning is a good example of this) Note) Only in this way can we give patients a bright smile.

6. Strengthen the training and improvement of business skills, increase charging items, and develop appropriate technologies, such as; children’s enema treatment, the scope of use of indwelling needles, home pipeline care, and the reasonable development of nursing medical consumables, etc. They are all channels to increase income.

7. Develop and implement ten rules for handover of nursing staff: (1) No handover and no handover if the clothes and hats are not neat; (2) No handover and no handover until the work of the shift is completed; (3) The infusion is not smooth and the infusion is not handed over or accepted; (4) Various registrations are not filled in completely and the doctor's orders are not handed over or accepted; (5) The doctor's orders are not checked and the doctor's orders are not handed over or accepted; (6) The bed for infusion observation is not neat and handed over or not accepted; (7) For Failure to hand over the work before preparation for the next shift; (8) Failure to hand over the medical equipment and items if they are not in order; (9) Failure to hand over the rescue items if they are not in order; (10) Failure to hand over the treatment room and office if they are not neat and orderly .

Formulate daily and monthly work scales, nursing quality analysis tables, etc. for each Jiajiakang center (station), and implement them to provide scientific data for future nursing management work.

8. Conduct detailed research on nursing shifts and work tasks; continue to change the traditional scheduling methods in the past, reflect humanized scheduling, implement standardized scheduling management, and increase the nurse manpower during peak treatment times. Effectively ensure the quality of nursing care and the safety of infusion patients, and make unremitting efforts to fully schedule the shifts of the entire company’s nursing team. Summary of the Nursing Director's personal work Part 3:

In 2013, our hospital's nursing work mainly focused on welcoming the re-evaluation of the "Second Class B General Hospital". At the same time, we continued to deepen high-quality nursing services and comprehensively improve the quality of nursing. Strengthen nursing human resources management, ensure the implementation of nursing safety goals, and actively complete temporary tasks assigned by the hospital. The main work throughout the year is now summarized as follows:

1. Strengthen the connotation construction of the nursing team and improve the level of nursing management

1. In order to optimize the nursing management team and enhance the vitality of nursing management and execution ability, updated nursing service concepts, and improved clinical nursing management capabilities. In September, 13 clinical nursing backbones successfully competed for the position of head nurse of each department through a competition.

2. Revise the system, improve methods, and improve the quality of nursing management around the requirements for grade review:

3. Send Zhao Juying, head nurse of the Department of Obstetrics and Gynecology, to the Obstetrics Department of the Tenth People's Hospital Affiliated to Tongji University Two months of training in the ward. At the same time, Shen Aiping, the head nurse of the delivery room, visited the Obstetrics Department of Baoshan Branch of Shuguang Hospital to broaden her management ideas from many aspects.

4. Carry out multi-form and multi-channel training to improve the professional and technical level of nurses, and successfully complete the 2013 nurse on-the-job training plan formulated at the beginning of the year

2. Patient-centered, deepen and extend "High-quality nursing services"

1. On the basis of successively developing high-quality nursing wards in the Department of Surgery and Internal Medicine, the Department of Obstetrics and Gynecology was determined to be the third high-quality nursing ward in our hospital after strict assessment in April.

2. In order to improve the environment of the obstetrics and gynecology ward, three obstetrics wards were set up and opened after renovation. On this basis, the obstetrics department launched new service projects, and four midwives were selected from the delivery room to participate in the municipal After training and learning and obtaining the "Doula" certificate, three nurses obtained the baby care certificate, carried out extended obstetric services in the ward, and guided family members to provide special services such as baby bathing and caressing. They were warmly welcomed by the mothers and started to carry out excellent care on their own. Since then, the satisfaction rate of obstetrics and gynecology has significantly increased to over 95%.

3. In order to facilitate patient rehydration and solve the problem of large infusion storage for patients, the emergency infusion room overcame the space difficulties and customized mini storage cabinets. Patients no longer need to carry heavy large infusions

Went back, and the warm service was greatly appreciated by the patients.

4. Improve service processes and improve service quality. Reflecting the detailed service, the satisfaction rate of the intensive care unit throughout the year has always remained above 95%.

3. Use PDCA method for safety and quality management to ensure continuous improvement of nursing quality.

1. Under the unified guidance of the Nursing Department, each department arranges safety officers to make self-examination records. The head nurse organizes a weekly nursing safety education meeting, using the PDCA cycle management model, to evaluate the quality of nursing care in the department, Find the causes of safety issues, rectify them, eliminate hidden dangers, and propose project management methods for recurring problems.

2. The "Nursing Quality Management Committee System" has been revised to make quality management more standardized and comprehensive, leaving no dead ends.

3. Regularly organize quality control team members to supervise and inspect the nursing quality of each ward every month. Timely sort out quality control opinions and provide feedback to each ward for timely rectification.

4. Arrange the head nurse and teachers to conduct daily night rounds. The content of the rounds should be focused every week to find hidden dangers in night work and correct them in time. In this way, the work responsibilities of night shift nurses are enhanced. This ensures that the quality of nursing work is consistently supervised and controlled.

5. Developed and implemented a non-punitive nursing safety adverse event reporting and management system. As of October, the Nursing Department *** had received 8 cases of nursing adverse events, and each had been dealt with accordingly.

6. Develop nursing risk prevention measures and contingency plans and handling procedures for emergencies in response to high-risk safety factors for key groups, such as patients with abnormal catheter detachment, falls, bed falls, pressure sores, etc. This year, 135 cases of pressure ulcers have been reported, all of which were brought in from outside the hospital, and all of them received pressure ulcer care.

7. Strengthen the management of high-risk drugs and narcotics.

4. Strengthen the management of nursing human resources and ensure the orderly progress of nursing work

1. According to the recruitment plan formulated at the beginning of the year, our hospital will recruit 6 nurses this year to enrich the staff. The front line of clinical care.

2. Formulate a plan for the deployment of nursing human resources in an emergency and establish a nursing human resources deployment process to enable nurses to ensure orderly care in emergencies. On the evening of October 1st, it performed outstandingly in emergency rescue of 35 people in a food poisoning incident, and the emergency plan was effectively and quickly implemented.

3. Formulate the "Competency Level Nurse Position System" and "Competency Level Nurse Rating Form" to enable responsible nurses to have a deeper understanding of their work content and responsibilities, and guide responsible nurses to The patients are fully observed, treated and cared for, and health guidance is provided, so that the head nurse can follow the rules in assessing the nurses.

4. During the high-temperature season, the merger of outpatient and emergency injection rooms has been completed, simplifying the service process, saving nursing human resources to a greater extent, and ensuring staffing and nursing safety in outpatient and emergency departments during the high-temperature season.

5. With the strong support of the hospital, the quality of hospital infection management has been effectively guaranteed

1. Continue to strengthen the quality of hospital infection management, especially in key departments and key departments. Supervise all nurses in the hospital to improve hand hygiene compliance and implement standard prevention.

2. Complete the business management merger of the operating room and the supply room, and improve the supply room ledger registration. During the year, a pre-vacuum sterilizer, biological monitoring instruments and test kits were added. Good results were achieved in the quality control inspection

.

6. Strictly implement the teaching and research plan, and comprehensively improve the quality of nursing teaching and research

1. According to the plan formulated from the clinical teaching files, the task of 28 nursing students coming to the hospital for internship was successfully completed.

2. Achieve two-way feedback and improvement of teaching by holding intern symposiums and teacher evaluation meetings.

3. District-level scientific research in surgery will begin its formal implementation phase in July.

4. During the year, we cooperated with Shanghai Open University Baoshan Branch to open a class. 28 nurses participated in undergraduate nursing in-service education. Our hospital signed a contract to become the nursing teaching and practice base of the Open University.

7. The assessment summary of various nursing indicators all met the standards

The pass rate of head nurse’s work quality was 98.2

The pass rate of ward management was 94.5

The passing rate of nursing documents is 92.8

The passing rate of disinfection and isolation is 93.4

The passing rate of first-aid supplies and drugs is 97.6

The passing rate of graded care is 90.1

Outpatient and emergency department satisfaction: 95.86

Intensive care unit (three wards) satisfaction: 96.87, an increase of 3.33 points from last year. Adverse nursing events: 6 cases of nursing errors, 2 cases of nursing accidents, and 2 cases of nursing complaints.

8. Improve civilized service standards and promote the construction of spiritual civilization

1. Improve various satisfaction evaluation forms, by increasing the number of evaluations, the number of evaluations, and the number of departments, nursing departments, The department conducts evaluations in three aspects to achieve full coverage of satisfaction evaluation, and provides timely feedback and rectification of evaluation results. The intensive care ward remains above 95, and the outpatient and emergency department maintains above 90.

2. 50 nurses in the hospital use their rest time to actively participate in hospital volunteer services, using their expertise and high-quality services to solve problems for outpatient and emergency patients.

3. Actively cooperate with the hospital to complete various medical security activities such as women's disease physical examinations, student physical examinations, employee physical examinations, etc.

9. Shortcomings

1. Management level and innovation awareness need to be improved.

2. The overall quality of nurses needs to be strengthened. They lack flexibility and adaptability, and nurses’ awareness of proactive service needs to be strengthened.

3. Management quality needs to be improved, and impetuous personality traits need to be overcome.

4. Nursing papers and scientific research are still in their infancy.

Main work ideas in 2019:

1. Continuously improve nursing management capabilities, use the PDCA method to conduct project management on the safety and quality of the entire hospital, and constantly summarize, so as to ensure the quality of nursing care. The process of continuous improvement and improvement.

2. Reset outpatient positions, implement regional triage management, and improve various standards for outpatient pre-examination.

3. Continue to deepen and refine the work of the three high-quality nursing wards, starting from both business and service aspects, to create unique services of our hospital and establish a brand. Provide patients with convenient, optimized and high-quality nursing services, so that patient satisfaction is above 95%.

4. Further improve the management capabilities of head nurses, strengthen the training of head nurses, lead the head nurses to visit and study in other hospitals, and arrange for the four newly appointed head nurses to participate in the head nurse training held by the Shanghai Nursing Association. Take charge of any shift, and arrange for the head nurse of the internal medicine department to go out for further study.

5. Strengthen the training of specialist nurses, apply for the launch of picc nursing clinic and neonatal nursing clinic, and initially build a training base for midwives in the district.

6. Increase the assessment of theoretical and operational training of nurses within five years and improve standardized training measures.

7. Formulate an internship teaching plan for 2014 and plan to teach 30 interns.

8. Give full play to the role of the teaching and research group, encourage young nurses to actively write and submit articles, and comprehensively promote post-service education for hospital employees.

9. Complete routine work, such as hospital-wide business learning, safety education, specialist training, quality evaluation, etc. Ensure that all nursing quality indicators meet standards.

10. No nursing accidents occur, and adverse nursing events are minimized.

11. Effectively manage human resources, recruit 8 new nurses, and merge the dressing room of the outpatient department into the emergency surgery department.

In the new year, nursing work still needs the attention, support and help of hospital leaders. I will lead this nursing team to strengthen management internally, shape the image externally, and make unremitting efforts in the construction of nursing quality and professional ethics. effort.