Five summaries of supermarket employees' work

Time flies like water, and a piece of work is over. After the accumulation and precipitation in the past, we have made great progress and changes. Let's write a work summary for this year's work. In order to make it easier and more convenient for you to write a work summary, the following is a summary of the work of supermarket employees that I have compiled for you, hoping to help you!

Work summary of supermarket employees 1

How time flies! The three-month probation period has expired. I am nervous and busy in the supermarket. Before I could realize the gains and losses of the work, new tasks and the next work goal followed. The past work achievements have been set, and the future work needs to be worked hard, played and surpassed by yourself. Facing tomorrow, I am full of confidence, because I have the encouragement and spur of my leaders and the support and understanding of my partners. In the big family of Tongcheng Wanhui, we struggle together, struggle together, grow together and make progress hand in hand.

In these three months, I worked hard, made a lot of progress and learned a lot that I didn't have before. I think this is not only a job, but more importantly, it gives me an opportunity to study and exercise. From this stage on, I found that the knowledge I longed for was coming to me continuously and slowly digested in this melting pot. This is experience. Here, I am very grateful to the company leaders and predecessors for their concern, and deeply understand the down-to-earth and serious working attitude of the company from the boss to colleagues, which makes me more alert to myself and do a good job. Although each company's system and regulations are slightly different in details, the general direction and purpose are the same. So, I soon got used to the workflow here and tried to cooperate with everyone's work. Although there are some shortcomings, I actively correct them to avoid making mistakes again and do my job well. I like it here, and I am willing to use it as a platform to exercise myself, develop together with the company and make my greatest contribution. For me, no matter where I am, in which company, as long as I am lucky enough to be a member of it, I will be full of enthusiasm, serious, sincere and active. This is the basic principle of being an employee. Team spirit is a virtue advocated by every company. In my opinion, the development and cooperation between companies is very important. Without the cooperation of various departments and colleagues, the company's work progress will be hindered, the work efficiency will be greatly reduced, and the company's benefits will naturally be damaged. This is not good for the company or the individual.

In the past three months, I realized how important it is to have four things at the same time in my work: intention, concentration, carefulness and patience. In the process of work, I deeply feel the urgency of strengthening my own study and improving my own quality.

First, learn from books.

Insist on squeezing out a certain amount of time every day to constantly enrich yourself, correct attitude, improve methods, and widely absorb all kinds of "nutrition".

Second, learn from colleagues around you.

At work, I always keep a modest and prudent attitude, and learn from their diligent and pragmatic work style and problem-solving methods.

Third, learn from practice.

Apply what you have learned to practical work, check what you have learned in practice, find out the shortcomings, improve yourself, prevent and overcome the tendency of superficial knowledge, and do a good job. I think the most important thing is to have a sense of responsibility If you have a responsibility, you will try your best to finish it and do it well. If you love your job, your job will love you.

The above is the summary of working in the supermarket. If there are any shortcomings, please point them out!

Summary of supermarket staff work II

I am an ordinary employee of _ Supermarket Station Street Store. From the day I set foot in the supermarket, I devoted myself to it. Busy work has enriched my life.

At the end of the year and the beginning of the year, the busy year is coming to an end and new challenges are just around the corner. Looking back, in the big family of _ supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. For the better development of the supermarket next year, this big family is duty-bound.

When I first joined the supermarket, everything was new and strange to me. A lot of things need to be taught by old employees, and I think there is too much to learn. So I carefully observe what they do and study patiently, from the display of goods to the replenishment of out-of-stock goods; From commodity promotion to new product development ... learn bit by bit and remember bit by bit. After working for two years, I got exercise and my daily work became more and more handy.

Our work is really successful in details, so we must be careful. So I carefully understand the function and price of each product, check the production date of the product at any time, know the market information of similar products in time, and report to the store ... I have always insisted on doing one thing, and I will do it well if I do it. I am passionate about my work, caring for my colleagues, infecting people around me with positive actions and driving people around me. This is my feeling in the supermarket, and I hope to do it in a down-to-earth manner.

Summary of supermarket employees' work 3

Time flies, the sun and the moon fly, and it is 65438+ February in _ _ _ _. On this day when I bid farewell to the old and welcome the new, I, like many colleagues at Yonghui, work hard while looking back on the past and thinking about the future. In, I worked in Yonghui Qiao Rong Supermarket. I am very happy, very moved, and also very flamboyant about my personality.

First, I am happy.

Yonghui Qiao Rong Supermarket is characterized by a clean shopping environment and enthusiastic staff service. In Qiao Rong Supermarket, employee Qi Xin and Qi Xin worked together to implement Yonghui's operation system and service concept in their daily work. The staff there are very amiable, and customers there can shop politely. It is really pleasant to work in such a polite environment. I think my working time in Yonghui will be a happy milestone in my life. Of course, the journey of life can't be smooth sailing, and everything can't be smooth in practical work. Occasionally, employees will quarrel about their work, and occasionally there will be an argument in the supermarket. However, after many communication, the dispute was quickly eliminated and the supermarket recovered its former glory. I deeply understand that communication brings colleagues closer, communication makes employees and customers more harmonious, and communication makes me find happiness in my work.

Second, I am very touched.

The pioneers of Yonghui Group pioneered the mode of "changing agriculture into super-agriculture" with diligence and wisdom, adhered to the service concept of "consistent income every day" and implemented the service purposes of "people's livelihood" and "people". In Yonghui Qiao Rong Supermarket, there are publicity columns, the general manager's mailbox, the store's help mailbox, the front desk poverty alleviation donation box, the service desk Red Cross donation box, and the Qiao Rong store employee subsidy fund, which all move me.

As the saying goes, "If you don't follow the rules, you can't be Fiona Fang". In Yonghui Qiao Rong Supermarket, I often personally experienced or witnessed: staff management system assessment, safety training, service etiquette training, fresh food department skills training, etc. The leaders of all departments in Qiao Rong Store patiently trained the new employees of Yonghui with the flavor of the times. What moved me in particular was that the leaders there criticized and educated employees more, and took care of them less by punishing them. This management method of "serving people with morality" is deeply rooted in the hearts of the people. Working there, all employees have a sense of belonging.

The employees of Yonghui Qiao Rong Supermarket adhere to the spirit of "diligence" and work conscientiously in their respective posts. I often see the employees of the supermarket department delivering goods to customers and are willing to be intimate porters; I have seen the staff of the fresh food department deliver fruits to elderly customers living in nearby communities. I also see that customers often hold thank-you notes and say that they want to thank an employee at the front desk. Yonghui colleagues have won the appreciation and praise of customers with practical actions. Originally, there was no need to find a move. Moving happens every day, and moving happens in the work of colleagues.

Third, I flaunt my personality.

I have been working in the loss prevention department since I joined Yonghui. Once, after work, I went to the office to see my previous friendship. In the fourth issue of 20__ "You are a landscape", you are a landscape recommended by the board of directors brought me a lot of inspiration and encouragement. The article wrote: "You don't need to look up to others. You stand in your own position and constantly show the rich connotation of your inner world! " It can be seen that the leaders of Yonghui Group have always encouraged employees to strengthen their beliefs and show their talents, personality and style. Driven by this powerful spiritual force, whenever the loss prevention department holds a meeting, I will boldly ask some questions to my superiors for your participation. To this end, I have been respected by my colleagues and appreciated by my leaders. The loss prevention department of Qiao Rong Store has been adhering to the concept of "brainstorming" and tacitly cooperating with other departments to maintain the security facilities and shopping order of the whole supermarket. In this proud team, while showing my personality, I earnestly learn from my colleagues' work experience, learn from each other and enrich myself.

Fourth, continue to work hard.

The year of 20__ is coming, and all Yonghui colleagues will continue to write a new chapter in Yonghui with diligence and wisdom. I think every employee who is interested in working in Yonghui Enterprise will face new opportunities and challenges. As we all know, the comprehensive strength of Yonghui Group is growing. 20__, the new Yonghui Supermarket will open one after another, which will undoubtedly bring broad development space to the on-the-job Yonghui employees. As a member of Yonghui Enterprise, why don't I make bold progress?

In 20__ years, while further correcting the working mentality, improving working methods, raising service awareness and communicating with people have been included in my work plan. I am willing to dedicate my work enthusiasm to the masses, realize my life value and grow up with Yonghui.

Summary of supermarket employees' work 4

_ _ The annual financial work of supermarket chains revolves around the goal of "comprehensively improving the software and management of supermarket chains and realizing the annual sales of supermarkets 1 100 million yuan" proposed by the company during the Spring Festival training; Combined with the annual key work spirit deployed by General Manager Liu at the financial work conference, it achieved a double harvest of sales and profits. The annual work report is as follows:

First, the chain supermarket commodity management software has been upgraded in an all-round way.

After the rapid development of chain supermarkets in 2000, it was found that some specific problems could not be solved by the original business system software, such as: different stores could not set different prices, different suppliers could not achieve different prices for the same product, and so on. According to the actual situation, the company decided to upgrade the supermarket software comprehensively. After the Spring Festival training, quickly arrange the relevant personnel of the business, finance and information departments of chain supermarkets to conduct on-the-spot investigation to understand the business model of chain supermarkets and the software used by supermarkets. At the beginning of March, a lot of preparations were made for the supermarket software upgrade, and then the business system was fully switched at the end of March; After switching, the operation basically meets our expected requirements; The problems that the original system could not solve have been basically solved. For example, different stores can set different prices, and the same product can achieve different suppliers and different purchase prices.

Using the advanced functions of the software, we have improved our analytical skills and management methods in all aspects of procurement, sales and storage. For example, through the analysis of price bands, the proportion of each price band in sales can be determined, so as to determine the consumption level around each store and provide more effective reference data for the store to organize commodity price positioning. (After analyzing the price band in May this year, the stores in Chengnan New District found that the sales rate of 6- 10 yuan accounted for 27.40% of the total monthly sales. After consultation with the merchants, the store allocated a batch of special roll paper of 9.80 yuan from Zhongtian Street (the sales of Zhongtian Street have tended to be weak), which sold out in two days.

After half a year's normal operation, with the joint efforts of all my colleagues in chain supermarkets, the software upgrade of chain supermarkets has been a complete success.

Second, the financial management of chain supermarkets has been upgraded in an all-round way

In order to make the financial management of chain supermarkets more formal, institutionalized and scientific; In view of the weak links in financial management of supermarkets and the weak computer operation skills of some store managers, we standardized the computer operation process of each store, and accordingly issued various management systems, which were compiled into the "Regulations on Regulating Key Links of Commodity Circulation in Oriental Chain Supermarket" system for standardization; And in strict accordance with the management regulations, strengthen the control of the following anomalies.

1, the document flow is more standardized and formalized; In view of the particularity of chain supermarkets, in order to prevent the loss of profits of enterprises, we have accordingly launched the Approval Form for Adding Barcodes of Commodities, the Outbound Order for Group Purchase of Chain Supermarket, the Approval Form for Price Execution of Chain Supermarket, and the Declaration Form for Stacking and Tail List of Chain Supermarket. After monitoring all the links with the document flow, the operation of the business department is no longer arbitrary, for example, 1) the addition of commodity barcode can only be entered after seeing the formalities, and it does not exist. 2) It is stipulated that all group purchase goods must fill in the group purchase outbound order (indicating the gross profit of this group purchase, the agent and the collection time) before the receiving group can deliver the goods, otherwise the goods will not be delivered. The advantage of filling in the group purchase outbound order is that the goods purchased at the counter are well documented and will not cause losses to the company because the person in charge of the group purchase cannot be clearly defined; 3) Fill in the declaration form of stacking end according to the sequence number of geographical location, and indicate the use time and expense deduction on the declaration form. After nearly a year's management of the customs declaration form for the use of the tailings, the tailings charges this year have increased by nearly 450 thousand yuan compared with last year.

2. Sales link management. All stores are required to implement fuzzy cash register according to the particularity of the company's sales management and supermarket chains. Stores should register cashier sales and report the sales amount to the finance department according to the cashier situation, and offenders will be punished accordingly; Insist on counting the sales amount of stores every two months, and check whether there are short payments and misappropriation of sales amount. Due to our usual inspection work, so far we have not found any misappropriation of sales funds in shopping malls. For discount promotions, limited promotional activities are formulated according to the requirements provided by manufacturers, and after the activities, the computer automatically generates a refund form for deduction.

3. Communicate with the business department in time. Participate in the manager communication meeting held by the business department every Saturday at 5: 30 pm, and solve the new financial problems encountered by the store this week in time at the meeting. If they cannot be solved, ask the leader for instructions and answer them at the next meeting. Point out the weak links in store management at the communication meeting and strictly follow the company's management regulations; Let each store work in grades under the guidance of finance.

4. Do a good job in inventory. Strictly strengthen the supervision over the purchase and delivery at ordinary times, require all receiving personnel and cashiers to receive and deliver goods according to bar codes, strengthen the loss prevention awareness of loss prevention personnel, and prohibit credit sales. Once credit sales are found, they will be punished in strict accordance with the company system; Anyone who pays for the group purchase fails to recover the group purchase money before the inventory, and pays the group purchase debt to the personal debt of the group purchase manager. , and strictly ensure that the accounts are in line with the facts during the inventory. After the management of goods purchase and delivery, the inventory work of shops has been greatly improved. At the beginning, the monthly inventory was basically all night, and the inventory effect was not obvious. Sometimes it takes a few days to check before the accounts can be submitted, and the accounts don't have to match. After strengthening management, the inventory results can be reported that evening. Adhere to the regular or irregular sampling of stores every month. If the drawing results are quite different, please ask the superior leader to supervise the store in time.

5, strengthen the manager's personal account cleaning. It turns out that all the goods received from other places are linked to the manager's personal commodity purchase loan, which leads to unclear accounts and excessive inventory backlog; In view of this situation, in the first half of this year, all foreign purchases were divided into individual housing loans, which brought great convenience to payment and commodity exchange, making the account balance clear at a glance.

6. Strengthen the management of supermarket material packaging; It is a big expense for supermarkets to use material packaging. How to manage the material packaging is how to save the company's expenses. In August this year, under the guidance of general manager Liu, the material packaging in supermarkets was managed by computer, which was regarded as the control of goods according to the purchase, sale and storage. Store recipients must be signed by recipients and reported to the financial audit, and the supplier recipients are directly credited to the supplier's expenses for deduction.

7, strictly according to the contract. All supermarket goods must be operated according to the contract. Without a contract, over-the-counter trading is strictly prohibited. Pay and deduct fees in strict accordance with the contract every month, and deduct every penny strictly to ensure the profit of the enterprise.

8. Strengthen the financial knowledge training of front-line employees. In the first half of this year, according to the plan made by the company at the beginning of the year, all employees in the supermarket were trained and tested on financial knowledge before June 30, which greatly improved the financial knowledge level of all employees. Conduct pre-job financial knowledge training for new employees, so that new employees have the necessary understanding of supermarket finance and let employees work better.

Third, strengthen service awareness.

This year, the company launched the "sunshine service" project, which aroused the awareness of all staff to learn service and realized the _ _ service, that is, the department serves the first line, the first line serves customers and the whole staff serves manufacturers. As far as we are concerned, we should serve the front line well and provide good services for manufacturers.

1. Serve the frontline staff well. In daily work, pay attention to details and provide good service for front-line employees.

2. Serve the manufacturers well. Provide convenient, fast and accurate services to manufacturers during monthly reconciliation payment, and explain in detail the details of expenses deducted by manufacturers in the payment process, so as to really do a good job in the service of manufacturers.

Summary of supermarket employees' work 5

My name is Li _, and I'm the new cashier in the mall. Although I am a new employee, I have been working in the company for nearly three months. It's almost the end of the year in a blink of an eye In the past few months, I have not only learned a lot of professional knowledge, but also learned how to communicate with customers. This is a great wealth for me, because I used to be a child who was not good at communication and didn't like to communicate with others.

Perhaps for everyone, cashier is a very easy thing, the cashier is only responsible for cashier, and other aspects need not be studied more. I thought so at first, but later I became a supermarket employee and found it was not as simple as I thought. We're not just registering. Every morning we come to the store to clean up, then have a meeting, and then start the day's work. At work, we are not just a simple cashier. When dealing with customers, we should serve them sincerely. The exception is that we should bring the most beautiful smile to customers from the moment they arrive at the checkout counter, and polite expression is even more essential in the process of communicating with customers. For example, "Hello, welcome", "Just a moment, please take it" and "Please take care and welcome to visit next time".

In these short months of work, although sometimes a little lost, but also had a lot of joy. The exception is that every time I hear customers say that the little girl's attitude is really good, I feel very happy ... and every time I encounter problems that I don't understand, the old staff will tell me what to do, which makes me very moved. In fact, we will encounter difficulties in any work, and we will inevitably feel frustrated, but as long as we can make progress and study hard, I believe there is nothing wrong with it.

Although I haven't been a cashier for a long time, my technical level and professional quality need to be improved, but I think I can overcome the difficulties as long as I study hard. More importantly, we should establish a good corporate image, because we not only represent ourselves, but also represent the image of the company. If you have problems you don't understand at work, you should be more enterprising and find old employees to learn.

During my working time, I feel that the service attitude towards customers is extremely important. As a member of the service industry, it is our requirement to satisfy our customers. This requires us to keep a good mood at all times, treat every customer warmly and patiently, and don't bring our little emotions into our work. The exception is that when customers are angry with you, we must sincerely smile and explain to them. In the process of checkout, when the commodity price does not match the computer, we should inform the staff of our class and verify it in time, and then explain it to the customers, asking them to wait patiently. In addition, serve with a smile. Smiling is the most charming expression. A person who pays a lot without asking for anything in return and knows how to face life with a smile will have a beautiful life.

We meet different guests every day, and different guests have different tempers. We should provide different services for different customers, because the constant purpose of this industry is "customer first". When dealing with customers, we should always smile and provide polite service to make customers feel friendly. Even if we encounter some unpleasant things in the service work, if we still greet them with a smile, unreasonable guests have no reason to lose their temper. The so-called "meet and laugh" will make customers happy and comfortable.

After work, you should also learn more professional knowledge about commodities and accounting. Although there is still a necessary gap between my professional level and the actual requirements of my work, I believe that attitude determines everything. As long as I study hard, I will overcome difficulties and become an excellent cashier.

Although this is just a simple cashier, it is so insignificant to others, but it has taught people a lot of truth and improved our own quality. Keep learning, constantly improve self-moral cultivation, and constantly improve self-service skills. "Only learning can constantly sharpen a person's character, improve moral cultivation and improve service skills. Even an ordinary cashier can walk the sky we want as long as she keeps moving forward!

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