Summary of the first day's work

What did we gain on our first day at work? Do you know how to write your own work summary? The following is a summary of my first day's work carefully prepared. You can refer to the following!

Summary of the first day's work 1 It is often said that "everything is difficult at the beginning". On the first day of work, I sat in front of the computer with a blank face. With my own efforts and the enthusiastic help of my colleagues, I have gradually become familiar with some products of the enterprise and have a certain understanding of customer development and inquiry analysis in the foreign trade process.

Through online courses, I began to slowly explore how to develop new customers. I understand that network development can be divided into two ways: one is passive development, that is, publishing their own product information through large-scale online business platforms and waiting for customers to make inquiries; The other is active development, that is, through B2B, major yellow pages or Google's search engine, enter keywords to find potential customers. In today's era of information flooding, we should learn how to develop customers instead of waiting here. As for the beginning of the letter, it is also the most important, because the beginning of the letter is not well written and gives the customer a bad first impression, so it is difficult to gain the trust of the customer. Don't be too blunt in opening letters, be humane and concise.

I also learned some skills about inquiry analysis. You will continue to receive all kinds of emails. Some of these emails are the inquiry emails you expected. The quality of inquiry mail is very poor. Classifying and screening inquiry emails and putting your best resources into real potential customers will greatly improve your work efficiency. Only after listening to the lecturer's class can we have a clearer understanding of the elements of the inquiry score.

For all kinds of inquiries, you must carefully analyze the customer's key points yourself. Maybe he has business experience in his country, but he doesn't know enough about your products; Maybe his customers have come to him to make an inquiry. Maybe he already knows that he can get better profits by importing the products you provide. In a word, they are ready to do business with you, but there are still many specific problems to be solved. There are also comprehensive general information (for example, company name, address, telephone number, fax number, contact person, etc. But you can judge the problem from its specificity. Different types of customers need different emphases, and it is most important to answer their concerns. Timely, accurate, comprehensive and professional reply and competitive quotation are the key to conclude the transaction.

The first day is a good start, but there is still a lot to learn. I hope I can work hard and get familiar with my work as soon as possible.

20xx year x month x day

Summary of the first day of employment 2 Today is my first day in this company.

I came to this enterprise as the operation director. Let me talk about this enterprise first. Now there are two C stores and a Tmall flagship store, which make men's handbags. The enterprise has a customer service supervisor, no operation, no promotion, and no artist (recruitment). Four clients are beautiful (not bad). In a centralized luggage production base, there are a large number of luggage manufacturers and material suppliers. China belongs to a very large luggage industrial zone. Now the average daily order is around 10, and it is unstable, sometimes even not. And pressed a lot of inventory, belonging to the old inventory. The products in the store have not been updated for quite a long time, and the styles have basically not changed.

I checked the chat content of customer service, and the customer service reply is basically very irregular and unprofessional, which needs to be improved. Taobao guest didn't make good use of it, and the commission was relatively low, which lost a great source of traffic. The through train is also chaotic, which has not formed a benign development, with low natural search traffic and little free search traffic, and the category attributes have not been well utilized. Now it is in a state of half death.

A friend asked me what I should do on the first day of operation in a company. I am here to answer your question.

First: first of all, understand the structure of the enterprise and the collocation of personnel. Understand the situation and personality of everyone in the team.

Second: understand the reality of enterprise stores and what kind of state they are in. Such as daily order volume, flow, conversion rate, input-output ratio.

Third, to understand the product supply chain of an enterprise, it is necessary to know whether the products of the enterprise belong to wholesale procurement, whether the processing factory implements the price of the products, or whether the products are commissioned or produced by its own factory.

Fourth: communicate with all the staff in each department of the team to understand the personal situation under the work, as well as the attitude and views on the work.

Now let's get back to the point. First of all, I think the first problem to be solved in this enterprise is staffing. There is a lack of an artist now. The decoration and front pages of all shops are in a mess, and there is no unified style. There is an urgent need for improvement. All that follows is to recruit a good artist to cooperate with our work and our next promotion and activities.

The next step is the positioning of the product. Previously, the positioning of enterprises was low-end. But being a low-end man bag is a vicious circle and will die sooner or later. As for why you died, I think if you don't even understand this question, you don't have to read it, because you are not suitable to be the director of operations at all. So the next step is to reposition the product. Positioning in high-end products, creating our characteristics and culture.

Then, the next step is to prepare for the explosion, which will usher in Taobao's small peak in May, as well as the marketing of major festivals such as May Day Tomb-Sweeping Day, and start to select, preheat, promote and create the explosion. Among them, we are going to make a batch of products with very good quality and workmanship, and open up high-end markets for us with high-end hardware and packaging. Among them, we are going to buy a batch of wallets from Guangzhou and put them in our products to surprise the customers who buy our products, achieve unexpected publicity effects and increase the percentage of repeat customers and customers.

The first day's work summary 3 is easy to write, which is to let your leaders know about you and reflect the value of your work. So write a few points:

1, what did you do, be brief and to the point;

2, which of these things need to be solved with your personal skills, or need your personal brain to solve, so that leaders can see that you are working hard, even if there is no problem, write down the difficult problems, and then solve them through your efforts, without bringing any burden or benefits to the enterprise;

3, through the work, your understanding of the position and work;

4. What abilities need to be improved or what knowledge needs to be supplemented in the future work, and you have already started to do and learn;

5. The boss prefers spontaneous people to pushers. Therefore, you should be prepared for the work that is not assigned to you, but within your responsibility.