Skills and vocabulary of recruitment and sales

Interview speech: the basic information is verified to be consistent with other post speeches. The most important thing in interview sales is to look at communication skills and thinking logic. The questions asked are open-ended questions. For example, how to work after joining the company.

Question principle:

The principle of four questions: ask about past behavior, results and evidence of behavior, detailed process and final decision.

Four principles: no theoretical questions, no hypothetical questions, no lie questions and no future questions.

Key points of telemarketing:

First of all, the purpose of calling is clear. Many of our salespeople didn't think carefully and didn't organize the language before calling. As a result, they made a phone call and found that they didn't say what they should say, and the sales purpose they should achieve was not achieved.

Second, the tone should be steady, the words should be clear and the language should be concise. Many salesmen are nervous when they pick up the phone because they are afraid of being rejected. Their tone is flustered, they speak too fast and their words are unclear, which will affect your communication with each other.

Third, you must know who you are calling. When many salespeople began to introduce themselves and their products, the phone rang once before they found out who they were looking for. As a result, the other party said that you have the wrong number or that I am not someone. There are also salespeople who make mistakes in the customer's name and position, and some even mistake the customer's company name.

Baidu Encyclopedia-Sales Skills