How does the “boss” communicate with employees?

□The management and operation of Yerizhe Enterprises is essentially a communication of thoughts, opinions, emotions and souls, which is the highest form and content of communication. Communication is the main way to achieve the fundamental goal of corporate management. The lack of communication between the boss and employees will make the boss unable to effectively manage employees and increase the internal consumption of resources of the company; it will also cause employees to lack understanding and enthusiasm for the corporate spirit. Without knowledge, it is even less likely to identify with the company's common mission and achieve the company's common goals.

As a business manager, you must have the concept of "employees for me and I for employees". Employees are also partners. It is necessary to understand the scope and objects of communication work from an equal perspective. It is people, not machines, who work for you. People are animals with reason and emotions. Therefore, we should not only see the immediate interests of the company, but also pay attention to the feelings and needs of employees. This is the solution to the rapid operation of enterprises, and it is also the new concept of people-oriented communication work that adapts to the new era.

To care about employees, we need to understand their interests and problems encountered by employees, and focus on training employees’ abilities.

How much salary employees can get is always their biggest concern. Whether the company can protect and improve the treatment of employees is an important basis for achieving communication. Therefore, before commencing communication work, we must face up to these issues and strive to resolve them as soon as possible. We will do our best to create conditions and safeguard the interests of employees so that employees can truly feel the care and warmth from the company's management, thereby improving employees' sense of identification with communication work.

Boss often think that when explaining work to employees, proactively asking employees if they have any questions is a very kind and practical communication. However, there is an objective status gap between the boss and the employees. When employees are asked by the boss if they have any problems at work, they often agree or say that there are no problems. In fact, communication breaks down here.

Employees' abilities vary from high to low. When explaining specific work, we cannot expect every employee to quickly and accurately understand the nature and intention of the work. Problems are inevitable. To allow employees to proactively raise issues at work, bosses should pay constant attention to employees' daily lives while attaching great importance to their work. Chatting about traffic jams and weather, or topics of interest to employees, such as music and fashion, in your free time is a good way to get closer to your employees. If it is difficult for the company to solve employees' needs in principle, it should explain it to employees in a timely manner to gain their understanding.

The company should try its best to create learning conditions for employees, strengthen vocational skills training, enrich training content, provide necessary learning time, and invest necessary training funds; while employees create greater benefits for the company, employees Improvement of treatment.

Interacting with Employees Bosses don’t want their companies to be lifeless like a pool of stagnant water. However, in many situations such as meetings or work reports, such problems often exist. To increase employees' enthusiasm for expressing opinions, we should show a willingness to listen to every employee's opinions. Regardless of whether this opinion is beneficial or not, it means that at least in this matter, the employees are standing from the company's perspective and thinking about the company.

Carry forward the democratic spirit in some company decisions, stimulate employee discussions, and promptly reflect the useful opinions and wisdom generated in collective discussions into the company's decision-making, which can fully improve the enthusiasm of employees and creativity, so that employees are willing to put the company's interests first and think about the company; at the same time, it can also make the company's decisions more realistic and achieve the greatest benefits.

Boss should skillfully complete the identity transformation. They are bosses in the company and unrestricted friends with employees outside the company. Communicating with employees in a more natural environment can often achieve results that are difficult to achieve in the company.

The "boss" style

Honest. As a boss, being honest with your employees

will undoubtedly add a bit of affinity to your usual majesty. Employees can feel the goodwill from the boss, be in a happy mood, and speak freely. This builds an emotional bridge with employees and facilitates targeted one-on-one communication.

Humor.

Being unsmiling will only increase employees' respect for the boss. Making a joke on an appropriate occasion can not only ease the tense atmosphere, but also make it easier to build personality charm and infect employees, so as to achieve more effective communication.

Understand. Reprimanding employees who don't complete their work often makes employees resistant to the work, and the cost of recruiting new people is much greater than the cost of communicating with employees to get the job done successfully. If a job is not completed in time, it does not completely negate the labor and efforts of the employees. The factors that often play a role are whether the employees' efforts are in the correct direction, the setting of the work deadline, objective conditions and other reasons. As a company manager, you should consider various factors when evaluating employees.

Respect. The relationship between the boss and employees is that of employer and employee, and the company still focuses on the realization of ultimate interests. This does not mean that the boss exercises power, and valuing employees does not mean blind tolerance. The only way to balance the relationship between the boss and employees and achieve corporate management and operations is to implement orders and prohibitions, and to reward and punish appropriately. (The author is the chairman of China Minsheng Medical Distribution Center Co., Ltd.)