I bought gold inlaid with gem ring at China Gold Shenzhen Xixiang Jiahua Store, and the ring face was identified as artificial glass. I was cheated. Can I complain?

Well, you have to look at how gems are introduced in the product brochure. If the merchant points out what a gem is, but it doesn't match the reality, you can definitely complain. It may be difficult if the merchant doesn't make any explanation about this gem. But for such an expensive thing, the product should be introduced in detail. If you want to complain, you can go to the authoritative department to issue an appraisal, which is more feasible. I hope this helps.