Corporate Culture Manual Template Promotional Template

The "Corporate Culture Manual" is the final result of corporate culture shaping and design. It is the crystallization of the hard work and wisdom of corporate operators. It condenses complex and arduous creative labor and is a precious cultural wealth created by the enterprise. . The following is a sample corporate culture manual that I compiled for you. I hope it will be useful to you!

Corporate Culture Manual Sample Part 1

Company Corporate Culture Manual

Table of Contents

General Manager’s Speech

Chapter 1 Company Overview

Chapter 2 Company Culture

Chapter 3 Employee Rights and Obligations

Chapter 4 Employee Ideological and Behavioral Norms

Chapter 5 Employee Training

Chapter 6 Employee Communication Channels

Chapter 7 Employee Rewards and Punishments

Chapter 8 Supplementary Provisions

Appendix

General Manager’s Speech

Dear employees, hello!

Welcome to join us Our team, your arrival has added new vitality to Guangxi Guiquan E-Commerce Co., Ltd.

The company takes sincere service and creating beauty as its core values, and aims to benefit employees and repay society. Striving to be first-class in the industry and the group's brand is our goal and common mission. We look forward to working with you to describe the company's bright future with wisdom and sweat, and to realize our lofty ideals with the unremitting efforts of all our employees.

The company is committed to cultivating and gathering management talents at all levels. These talents are the company's most valuable wealth. I hope you can seize every opportunity and humbly ask and learn from veteran employees. Their guidance will help you enter your role as quickly as possible at work, which will benefit you a lot. More importantly, this kind of mentality that is good at learning itself is the key to success. elements.

The company encourages all employees and strives to create a fair competition environment. ?Plow first and reap later? This is the value orientation and philosophy advocated by the company. If you can start from the most basic work, be down-to-earth, and move forward step by step, you will have many opportunities for success in our company, and your life value will also be reflected.

This "Culture Manual" introduces the company's culture. It is also a behavioral guide for you to understand the company and guide your work. Reading it carefully will be helpful to you. I hope you will integrate into the company's culture as soon as possible, be dedicated to your job, fulfill your duties, study hard, innovate and contribute, work in harmony with all the company's employees, work together in unity, and create a better future hand in hand!

I wish you progress in your studies, smooth work, successful career, and happy life in the big family of the company!

Chapter 1 Company Profile

1. Company Profile

Guangxi Guiquan E-Commerce Co., Ltd. was prepared in 2013 and established in 2015. It is an Internet enterprise mainly engaged in e-commerce trade. The company now has finance department, administration department, marketing department, after-sales service department, software research and development department, housing monitoring department and other departments.

The company implements the O2O business model, that is, the online and offline business model, and takes "localized, efficient and reliable services" as its business philosophy for residents in the community. We independently developed the community life service category "Guiquan APP" and established "community life service stations" in each community to quickly gather local merchants to integrate online and offline services to provide community residents with diversified, convenient and localized life services.

2. The company’s management system and organizational system

The company implements an institutionalized management model. In accordance with the "Company Administrative Rules and Regulations", the Administration Department is fully responsible for the company's performance appraisal and daily management and supervision.

The heads of each department of the company are responsible for corporate culture construction, ideological and political work and spiritual civilization construction, participate in the company's decision-making on major issues, and play a core role in the company.

The company's management is divided into three levels. The company leaders are the decision-making level; the administrative departments and heads of various departments are the management level, and the general employees are the executive level.

Chapter 2 Company Culture

1. Basic Value Concept

Company Vision? Guangxi’s leading brand of O2O community services.

The company’s mission is to be the most professional community life service platform in Guangxi. The company’s goal? To become a listed company within five years.

Corporate philosophy? Innovation, equality, positivity, mutual benefit, and win-win.

Enterprise spirit? Challenge yourself, cooperate and forge ahead.

Corporate ethics? Trust, integrity and trustworthiness.

Corporate mission? A good helper for Guangxi people’s own community life services. Management policy? People-oriented, prevention first, pursuit of excellence.

2. Single value concept

View of employment? Know people and make good use of them, and educate people with enthusiasm.

Distribution concept? Performance comes first and remuneration is based on position.

Execution concept? Practice what you say and make achievements in action.

Concept of learning? Keep learning and learn happily.

Perception of time? Time is resources, and time is efficiency.

3. Company logo

Vertical version:

Horizontal version:

4. Main celebration etiquette.

(1) The company’s year-end celebration ceremony.

The company holds a grand and warm celebration ceremony at the end of each year. Highlight the corporate spirit, company philosophy and company's development results, and thank all sectors of society for their support and help.

(2) Completion and opening ceremony of the offline experience store.

(3) Holiday party.

The company organizes dinner parties on some major festivals (such as New Year's Day, Spring Festival, and Mid-Autumn Festival) to activate the festival atmosphere and enhance communication and unity between leaders and employees, and between employees.

(6) Advanced commendation meeting.

The company organizes an advanced commendation meeting every year. Recognize and reward outstanding employees who have made outstanding contributions to the company over the past year.

Chapter 3 Rights and Obligations of Employees

1. Employees

(1) All persons who have signed a formal labor contract with the company are employees of the company.

(2) The company recruits and hires employees according to development needs.

(3) New employees entering the company must report to the Human Resources Department within the designated date and provide corresponding personal information.

(4) New employees will enter a probationary period after registration. The probationary period generally does not exceed three months. For college graduates or above, a one-year internship period will be implemented (including

Expect). During the probation and internship period, employees' work adaptability and performance will be assessed.

(5) After the trial or internship period expires, if the employee's work adaptability and performance meet the company's requirements, he or she will be regularized in accordance with the regularization application procedures.

2. Rights of employees

(1) Company employees enjoy all the rights of citizens of the People’s Republic of China and the rights stipulated in the Labor Law of the People’s Republic of China various rights.

(2) The company’s employees have the right to receive wages based on working time, and their remuneration standards are not lower than those stipulated in the company’s collective contract.

(3) Company employees enjoy insurance benefits in accordance with national regulations.

(4) Company employees have the right to enjoy the company’s vacation system and the rest and vacation rights stipulated by law.

(5) Company employees have the right to training, study and further education.

(6) Company employees enjoy labor protection benefits and the right to use labor protection supplies in accordance with the law.

3. Obligations of employees

(1) Faithfully perform citizen obligations, abide by laws and regulations, and abide by the company's rules, regulations and management rules.

(2) We must follow the principle that the company's interests are higher than personal interests, care about the company's development, keep company secrets, and consciously safeguard the company's interests and image.

(3) Recognize the company culture, achieve company goals, consciously practice the company's values, create a harmonious working and living environment, and establish an efficient and united organizational team.

(4) Be dedicated to one's job, perform responsibilities consciously, do one's job proactively, responsibly and creatively, obey leadership, and actively complete work tasks.

(5) Study the business, study hard, actively participate in various trainings and assessments, and strive to improve one's operating skills and management level.

Chapter 4 Employees’ Ideological and Behavioral Norms

1. Ideological and Moral Norms

1. Love the motherland, love the people, and love the Guizhou Circle.

2. Establish a correct world outlook, outlook on life, and values. Consciously abide by professional ethics, social ethics and family virtues.

3. Emancipate the mind, seek truth from facts, keep pace with things, pioneer and innovate, and always maintain a positive, optimistic and enterprising spirit.

4. Have market awareness, competition awareness, cost awareness, efficiency awareness and benefit awareness.

5. Be hard-working, perseverant, never give up, move forward courageously, and have the courage and determination to overcome all difficulties.

6. Develop a healthy psychological quality and be able to correctly treat honors and achievements, setbacks and failures.

7. Be open-minded and aboveboard, be strict with yourself, treat others leniently, do not form cliques, do not gossip, and do not blame others.

8. Correctly handle the relationship between the country, the collective, and the individual, put the overall situation first, and obey the organization's arrangement and deployment.

9. Have a sense of urgency and crisis, and a sense of ownership.

10. Compassionate and loving, courageous and willing to help others.

2. Work Code of Conduct

1. During working hours, you must wear work clothes and work ID.

2. Use the company’s office supplies and equipment correctly.

3. Clean up documents, materials and other items on the desk in a timely manner.

4. Borrowed things should be returned promptly after use.

5. Do not place items on your desk that are not related to work.

6. In the company, leaders are addressed by their job titles, and colleagues address each other in the customary manner of both parties; people from outside units who have clear job titles are called by their job titles, and those who do not have a clear job title are called Mr. or Miss (Ms. ).

7. During work, do not do any private matters unrelated to work. During working hours, you should try to avoid personal phone calls, play computer games, and do not browse the Internet unrelated to work.

8. Handle matters assigned by superiors quickly and report them in a timely manner. When emergencies or major difficulties occur, report to superiors as soon as possible and handle them properly in a timely manner.

9. Requests for instructions from the grassroots or problems that need to be solved should be handled in a timely manner. For matters that cannot be solved for a while, the situation must be explained to the grassroots in a timely manner and conditions should be actively created to solve them.

10. It is recommended to arrive at work five minutes early every day and make preparations before going to work; when leaving the office after get off work, clean up documents, information, and office supplies, and turn off computers, air conditioners, drinking fountains, and fluorescent lamps. Wait for electrical equipment and check the safety of doors and windows.

11. When working, answer and receive guests politely. Specific requirements:

(1) Answer the phone within three rings. After answering, say: "Hello" or "Please speak". The voice should be friendly and calm. At the end, say goodbye politely and wait until the other party hangs up before putting down the phone.

(2) When answering the phone, if the person you are looking for is not available, you need to explain the situation politely. Keep calls as concise and to-the-point as possible to improve work efficiency.

(3) If you judge that you cannot handle an unnamed call, you can tell the other party frankly and immediately hand the call over to someone who can handle it.

(4) When a guest comes, you should stand up immediately to receive him, offer your seat to pour tea, and politely ask the guest why he is here.

12. During work, you should abide by "mobile phone etiquette" and answer calls without disturbing others; when attending meetings, you must abide by venue discipline and actively set your mobile phone to vibrate. Do not enter or leave the venue casually or answer phone calls.

3. Code of Etiquette and Behavior

(1) Be energetic when working and maintain an optimistic, cheerful and positive mood.

(2) When working, you are required to be dignified, neat and well-dressed (required to wear uniform work clothes).

(4) Pay attention to body language, stand and sit appropriately, behave appropriately and gracefully.

(5) In front of owners, supervisors and guests, be enthusiastic and generous, neither humble nor overbearing, respond politely, and be accustomed to using polite expressions such as "you", "hello", "thank you", "goodbye", etc.

IV. Environmental Awareness Code of Conduct

(1) Every employee of the company must consciously enhance environmental awareness and maintain and keep the environment clean, hygienic and tidy.

(2) Company employees must consciously keep the environment and equipment of offices and work areas clean and tidy, and maintain public hygiene. Carry out regular sanitation cleaning on a department-by-department basis.

(3) The company advocates no smoking in public places such as conference rooms, reception rooms, restaurants, etc., and maintains a clean and healthy working environment.

(4) Save energy, protect public property, do not waste company property at will, and maintain and keep various equipment and items.

Chapter 5 Employee Training

1. Training Content

(1) On-the-job training: All new employees who join the company should participate in pre-job education and training , study the "Employee Handbook", the company's basic policies and important management systems, understand the company's development history, cultural concepts, business scope, management standards and industry characteristics, etc., so that employees can become familiar with and master the company's code of conduct and comrades as soon as possible language.

(2) Knowledge training: refers to the training and learning of new knowledge in this major (position) and related majors (positions) that employees must have to complete their jobs, so that employees can master the professional knowledge to the maximum extent. Effectively develop employees' potential capabilities.

(3) Skills training: refers to the training of job responsibilities, process specifications, operating skills and procedures that employees must have to complete their jobs.

Training on business strategies, leadership arts, management methods, laws and regulations and other related knowledge necessary for business management.

(5) Competence training: mainly refers to the training of employees’ worldview, outlook on life, values, social morality, family virtues, professional ethics and other social cultural and ideological and moral cultivation needs for self-realization and development.

2. Training methods

(1) Classroom training: It is a method based on concentrated learning, mainly including lectures, topic reports, discussions, demonstrations, etc. This is the training method for company employees One of the main methods of education and training.

(2) Job training: It is the main way to train employees on job skills according to their work needs.

(3) Off-the-job training: A training method in which the company selects employees to conduct off-the-job learning. This includes going to colleges and universities for further studies, further studies, and various trainings organized by relevant departments and institutions at higher levels.

(4) Visits and inspections: The company selectively organizes management and technical personnel to visit and inspect at home and abroad to learn advanced technology and management experience.

(5) Self-training: It is an effective way for employees to use various carriers to obtain learning resources, improve their cultivation, and develop their own abilities.

3. Training management

(1) Training work is managed by the company’s human resources department, and all relevant departments coordinate and cooperate.

(2) The company’s human resources department will formulate a training plan based on the company’s development needs and annual work schedule. After submitting it to the company for review and approval, it will be distributed to all departments and units of the company.

(3) The company’s human resources department is responsible for the assessment and evaluation of training effects, managing outbound training students, establishing training files, and identifying learning effects.

(4) Employees are obliged to participate in various trainings and studies arranged by the company. Short-term training abroad approved by the organization will be regarded as normal work and enjoy normal wages and benefits.

(5) If an employee applies for semi-full-time or full-time study, the salary and bonus payment standards during the period shall be based on the relevant regulations of the company.

Chapter 6 Employee Communication Channels

(1) Suggestion Box

Employees’ various opinions, suggestions or complaints can be put into the company’s established box in written form In the suggestion box, relevant departments and leaders will keep secrets for employees and conduct rigorous and detailed investigations based on employees' feedback. The company advocates real-name reporting so that results can be reported to employees in a timely manner.

(2) Questionnaire survey

The company will conduct various questionnaire surveys from time to time to solicit employees’ opinions on the company’s reform, development and various management tasks.

(3) Symposiums

The company will often organize various special symposiums to solicit employees’ opinions and suggestions.

(4) Website.

Employees put forward various opinions and suggestions to company leaders by sending emails and other forms.

Chapter 7 Employee Rewards and Punishments

1. Reward Regulations

The company believes that every employee can complete his or her job well and be responsible for the company's operations and management. Management and other aspects put forward their own opinions. At the same time, they also hope that the personal value of employees will be reflected in the company.

II. Penalty Regulations

The company believes that every employee can perform their duties with due diligence and perform their work in an orderly and high-quality manner. Out of the need to protect the interests of the company and employees, The company has still formulated some punishment systems. For details, please see "Company Administrative Rules and Regulations? Reward and Punishment System"

Chapter 8 Supplementary Provisions

1. This "Culture Manual" is drafted by the company's administrative department and submitted to It will be reviewed and approved by the General Manager Office and implemented after approval by the general manager of the company.

2. Matters not mentioned in this "Cultural Manual" shall be implemented in accordance with the relevant regulations of the company.

3. The company can make necessary revisions to the contents of the "Employee Handbook" according to management needs, and the right to revise belongs to the company's administrative department.

4. The right to interpret this "Cultural Manual" belongs to the Ministry of Political Affairs and Industry.

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