Work plan for the first quarter of 2020

Work plan for the first quarter of 2020 (I)

I. Continuation of the previous year's work and new direction

In the past year's work, according t

Work plan for the first quarter of 2020

Work plan for the first quarter of 2020 (I)

I. Continuation of the previous year's work and new direction

In the past year's work, according to the company's direction and progress, we checked and sorted out the company's income and expenditure in the past year. But before this year's work officially begins, there are still many problems to be completed. And according to the development of the company, we have a brand-new development direction this year. In order to stay ahead of the company, we have a lot of things to solve before work. And also do a good job of ideological training for employees in the finance department to ensure that employees can do better this year.

Second, the management plan

In order to better accomplish the task of financial work this year, it is very important to pay close attention to employee management. As the manager of the finance department, I urgently need to strengthen my management. Not only myself, but also in my work in 2020, I want to improve the self-management ability of employees, strengthen their self-management and improve their management requirements. Of course, as a manager, I should lead by example to drive management and improve the personal quality of employees.

Third, the recruitment plan

In the first quarter, there will be many interns looking for jobs after the year. As a manager, I also want to make a good pass, always make a good pass in the interview, and choose the talents the company needs according to the requirements of the company. Secondly, because new people will join us, we should make good arrangements and preparations for our work, and select some old employees as instructors as soon as possible to reduce the impact of training.

Fourth, the training plan

First of all, from the basic work training, through the work situation of each employee in the early stage, make good arrangements for future development, and give detailed guidance according to personal strength and efforts. For interns who don't work hard and have poor working ability, they still need to be dismissed in time to prevent mistakes.

Verb (abbreviation of verb) conclusion

The work in the first quarter has just begun, and many places need to be strictly grasped. As managers, we should not take it lightly. In the work in 2020, I will strictly do my own management work to prevent mistakes in my work.

A year's plan lies in spring, and the first quarter is the beginning. I believe everyone is ready and full of energy. In the new year, our finance department will certainly bring more contributions to the company.

Work plan for the first quarter of 2020 (II)

With the expansion of market share and the increase of customer categories, the quality and quantity of our sales and management work must be improved as soon as possible. The market in Dongguan is limited. Compare the market competition in the past year, analyze the market segments, find appropriate methods in combination with the company's advantages, and go all out from the details to drive the brand operation in this area with sales work. According to last year's sales work, the market reaction problems are as follows:

First, the market

1, customer maintenance: the return visit is not timely, the communication method is too monotonous, and the soft word-of-mouth cannot meet the customer's needs.

2, customer development: always playing the price card, failed to reflect the company's comprehensive advantages.

3. Market trend: insufficient information collection affects communication with customers.

4, competitors: according to their respective advantages and resources are adjusting the market strategy to follow us.

5, customer category analysis: learn to grasp the big and put the small and make good use of the 28 th rule, everything starts from the details.

Second, management.

1, "Yueqiang Liquor Co., Ltd." will officially open in March, and all external documents or documents of our company are stamped with the relative seals of various departments of "Yueqiang Liquor Co., Ltd.".

2, goods in and out of the warehouse should have detailed accounting and management system, establish the minimum inventory of special products.

3. Refine the delivery process to ensure the delivery quality of goods.

4. Establish a customer roster and establish a schematic diagram of customer sales curve on a monthly basis.

Third, the sales amount.

There are some bad phenomena in repayment this month compared with the previous period, such as Jinhong Commercial Bank and Hongzhou Liquor Industry. We must put an end to this phenomenon from happening again, focusing on cash cooperation, and special customers should collect money in time at the appointed time, and the arrears outside the end of each month should not exceed 50 thousand yuan.

IV. The first section focuses on work

1. Market development: (1) Show the advantages of cooperation with our company. (2) explain the company's business philosophy. (3) Interpret the company's development strategy.

2. Maintain customers: (1) For old customers, always keep in touch, send some small gifts or entertain customers when you have time and conditions, and stabilize the relationship with customers. (2) While having old customers, we constantly obtain more customer information and market industry information from various channels.

3, strengthen learning, improve their management level, correct their awareness of being managed.

If you want to have a good performance, you must strengthen your business study, broaden your horizons, enrich your knowledge, adopt diversified forms, and combine business and communication skills.

4, red wine slightly.

Verb (abbreviation of verb) I have the following requirements for myself in the first quarter.

1. We need to add two new customers and three potential customers every month.

2, weekly summary, big knot once a month, see what mistakes in the work, timely correct next time.

Before meeting the customer, you should know more about the customer's status and needs, and then make preparations, so that you may not lose this customer.

There should be no customer's concealment and deception, so there will be no loyal customers. On some issues, you and your customers are in harmony.

We should constantly strengthen our business study, read more books, consult relevant information on the Internet, communicate with our peers and learn better methods and means from them.

6. Work attitude towards all customers should be the same, but don't be too modest. Make a good impression on customers and establish a better image for the company.

7. When customers encounter problems, they must try their best to help them solve them. In doing business, we must be a man first, and let customers believe in our work strength, so as to better complete the task.

Work plan for the first quarter of 2020 (III)

20xx quality nursing service is based on the activity of "Quality Nursing Service" last year. In order to further deepen the work of "quality nursing service", with the theme of "improving professional quality and optimizing nursing service" and the opportunity of "dimethyl evaluation", the service level is improved and the nursing quality is continuously improved, and the whole process quality management of all nursing work, namely basic quality, link quality and terminal quality, is grasped with a rigorous attitude.

I. Guiding ideology

Guided by Scientific Outlook on Development, our department will deepen the service concept of "patient-centered", take the opportunity of "second evaluation" and take "improving professional quality and optimizing nursing service" as the theme, and strive to provide seamless, continuous, safe, high-quality and satisfactory nursing service for patients.

Second, the work objectives

Take patient satisfaction as the overall goal, lay a solid foundation, consolidate achievements, take patient requirements as the starting point and patient satisfaction as the foothold, and comprehensively implement patient-centered nursing work. Further deepen the high-quality nursing service, improve the service and continuously improve the quality of nursing.

Third, the work measures

1. Revise various systems and standards, and continuously improve and revise various rules and regulations, job responsibilities, workflow, disease care routine and clinical nursing service norms and standards in our hospital. Continue to improve and revise the standards and methods of quality control inspection, improve the reporting and supervision system of nursing adverse events, and strengthen the management of critically ill patients.

2. Comprehensively improve professional quality and optimize nursing service.

(1) Strengthen the training of basic theoretical knowledge and improve the comprehensive quality and professional ability of nursing staff. Starting from the "three basics and three strictness", we should organize business training once a month, including basic theories of Chinese and Western medicine, specialist nursing, laws and regulations, service awareness, etc., strengthen the implementation of basic nursing and graded nursing, and ensure the quality.

(2) Improve the practical working ability of clinical nurses and cultivate the backbone of specialized nursing.

(3) Strengthen nursing professional technical operation training. Firmly master basic nursing skills, lay a solid foundation, organize nurse skill operation competition, further strengthen training, improve clinical nursing skill operation level, and thus improve nursing service level.

(4) Strengthen the study of nurses' etiquette.

(5) Take various forms of learning and training to improve the professional quality of nursing staff in the hospital, and improve the ability of nurses to observe the condition, implement nursing measures and record nursing documents.

3. Strengthen management to ensure nursing safety.

(1) Strengthen the management of key links of patients, such as patient transport, handover, R sore, etc. , and establish and improve the nursing process and management evaluation procedures. Grasp the key links such as nurse shift change and monthly nursing ward round, strengthen nursing management and ensure the realization of the goal.

(2) Strengthen the monitoring and management of nursing safety, organize the departments to investigate the hidden dangers of nursing safety and analyze and discuss the causes of nursing errors and nursing input every month, analyze the reasons and lessons to be learned, and put forward preventive measures and improvement measures.

(3) Strengthen departmental management. Conduct irregular spot checks on ward management, basic nursing, nursing safety, medical record writing, nurse equipment, disinfection and isolation every week, immediately point out the existing problems and give feedback within a time limit, and summarize them at the monthly nurse work meeting; Quality control of high-quality nursing ward

4. Consolidate basic nursing care

Doing basic nursing well makes nursing work more standardized. Keep the sickbed clean and tidy, free of peculiar smell and stains, the articles are placed neatly and regularly, and the number of infusion drops conforms to the doctor's advice. Visit infusion patients frequently, be good at observing patients and solve problems in time.

5, strictly implement the overall nursing responsibility system.

(1) Flexible scheduling is implemented in high-quality nursing wards. You can work overtime when you are busy and have a rest when you are free.

(2) The high-quality nursing service ward has 1 team leader and 3 nurses, and each nurse cares for 10 patients. The responsible nurse provides patients with continuous and complete work from admission to discharge, including various treatments, medication, observation of illness, basic nursing and health education, so as to effectively provide high-quality nursing services.

(3) fully perform the duties of nurses. It integrates basic nursing, disease observation, treatment, communication and health guidance to provide patients with comprehensive, whole-course and continuous nursing services. Close observation of patients' condition, timely communication with doctors, communication with patients, health education and rehabilitation guidance for patients, and psychological care.

(4) Clinical nursing services fully embody the characteristics of specialties, enrich services according to the characteristics of departments, provide humanized nursing services for patients, ensure the safety of patients and promote their rehabilitation.

6. Regular satisfaction survey

(1) Organize a symposium once a month to listen to patients' opinions and suggestions on quality nursing work regularly.

(2) Conduct patient satisfaction survey every quarter, including nurses' operating skills, gfd, health education, making rectification measures and timely feedback. Satisfying patients from the heart requires every nurse to establish a good service attitude, take patient satisfaction as the ultimate goal of work, provide convenience for patients as much as possible, put an end to the imagination of being raw, cold, hard and avoiding, and never allow quarrels with patients.

7. Strengthen patient health education: evaluate the performance of high-quality nursing services, adhere to the principles of objectivity, fairness and openness, and assign them to front-line nurses to arouse their enthusiasm. The establishment of nursing staff performance appraisal registration, according to the duty nurse attendance, the number of nursing patients, nursing quality, technical difficulty, risk degree, satisfaction, department selection, etc., reward and compensation, for active nurses and nurses who have made great contributions, increase the reward at the end of the year.