What are the conditions for working on the high-speed rail?

1. Quality requirements:

1. Ideological quality.

Ideological quality mainly refers to the conductor’s ideology, thinking methods and ideological cultivation, which is the primary condition for doing a good job in passenger transport services. Specific manifestations include: having a sense of professionalism, a sense of responsibility, and a strong sense of service; having an enterprising spirit; adhering to principles, daring to be responsible, and acting fairly; putting others before oneself, self-denial and serving the public;

Being enthusiastic and honest with others; abiding by rules and disciplines, Love the collective, resist erroneous ideas, recognize beauty and ugliness, honor and disgrace, and consciously safeguard the interests and reputation of the company and the bus company.

2. Psychological quality.

Psychological quality mainly refers to the psychological process and personality psychology, such as emotions, hobbies, temperament and character, as well as the maturity and health of beliefs, will, self-esteem, tolerance, etc. This is the key to doing a good job in service , the key to being a good conductor.

The psychological quality, emotional quality, will quality, character quality and personal cultivation formed by the personal psychological characteristics, living conditions, working environment and work practice (interaction activities with passengers) of passenger transport employees are the basis of passenger transport service psychology. Base.

Specific manifestations include: respecting passengers, serving passengers sincerely and wholeheartedly; respecting superiors, taking the initiative to report, accepting supervision, being good at self-management, self-regulating behaviors, and restraining negative impacts. Train conductors must also understand the role of psychological activities in safe production.

3． Cultural quality.

Cultural quality mainly refers to the cultural knowledge level of conductors, which is the basis for the formation and development of other qualities. Currently, conductors are required to have secondary vocational education.

4. Professional and technical qualities.

Professional and technical quality mainly refers to the professional knowledge and skills that a conductor must have to do a good job in service. This is a necessary condition for being a good conductor. The specific requirements are to hold a certificate to work, be familiar with the business knowledge and responsibilities of the position, be familiar with the equipment operating procedures in the carriage, and master the psychology and skills of passenger transport services.

5. physical fitness.

Physical fitness mainly refers to the good physical fitness that conductors should have. Passenger service work is heavy, and it is extremely difficult to provide high-quality service without adequate rest and food on the train, and being on duty at night. Therefore, a good body is the basic guarantee for doing a good job.

The above are the basic requirements for a conductor. Ideological quality is the primary condition for being a good conductor. Business and technical quality is a necessary condition for being a good conductor. Cultural quality is the minimum requirement for a good conductor. These are also other requirements. The basis for the formation and development of quality, psychological quality is the key factor to be a good conductor, and physical quality is the basic guarantee for good service work. ?

2. Ability requirements.

Railway passenger transportation is different from other forms of transportation. Trains run day and night. All passengers’ daily activities are on board. They interact with people and all kinds of things happen. They are complex and changeable. Emergencies happen from time to time, and the job of a conductor is quite difficult. What happens every time you take a train is different, and it requires wisdom and courage.

Therefore, in addition to skilled business and technical abilities, railway companies also have the following special requirements for conductor positions:

1. Have good observation skills.

Observation ability refers to the ability to be good at discovering various typical characteristics of things comprehensively, deeply and correctly, that is, the ability to analyze and synthesize things. Good observation ability is a basic skill for passenger service personnel and a prerequisite for providing high-quality services.

In passenger transport services, pay attention to small things, discover new situations and problems from them, improve service methods, or discover the essence of problems from subtle signs, and effectively prevent the occurrence of various accidents. Ensure the safety of passenger transportation.

2. Have accurate judgment.

Unexpected new situations and new problems often arise in train passenger service work. In particular, only by making timely and accurate judgments about emergencies can we prevent or stop various accidents and ensure the safety of passenger transportation. .

3． Have a good memory.

Memory is the basis for intellectual activities and ability improvement.

Passenger transport service personnel must have a firm grasp of railway rules and regulations, technical services, practical operations, train arrival and departure times, etc., and must be able to use them flexibly so that they can respond fluently to passengers' inquiries. Therefore, passenger service personnel should strengthen memory training from three aspects: vision, hearing, and movement, and improve their work ability and efficiency.

4. Have high understanding ability.

To put it simply, "understanding" is the thinking activity of using existing knowledge and experience on something to understand its various relationships, essence, and laws. Only by understanding can you master the application. The understanding ability of passenger transport service personnel has two aspects:

First, it is reflected in the understanding of railway rules and regulations and operational skills and knowledge. Only with a thorough understanding can they master the application. The second is to respect passengers and understand their psychological needs more, so that we can serve them patiently and enthusiastically. Therefore, the understanding ability of passenger transport personnel is different from other types of work and is one of the necessary abilities for passenger transport service personnel.

5. Have strong expressive ability.

All activities on the train are inseparable from language and written expression. Language and writing are tools for people to exchange feelings, express thoughts, transmit information, and communicate with each other. They directly reflect a person's knowledge, personality, and life experience.

The verbal communication between conductors and passengers directly reflects the service attitude and service level. Therefore, strong oral expression skills are required, and eloquence is the most commonly used and most valuable technology or art in human life.

6. Have strong interpersonal skills.

Passenger trains have a variety of passengers every day. They have different personalities, hobbies, interests, and different travel needs. It is very important for the conductor to handle the relationship well with them, because it affects your The evaluation of work directly reflects the quality of service. If there is a quarrel with passengers, it not only reflects a person's poor working ability, but also affects his personal image and the reputation of the railway.

Extended information:

What is the job content of high-speed rail attendants and high-speed train attendants. How much is the salary?

1. Job description:

1. High-speed rail and high-speed train crew: engaged in ticket checking, ticket inspection, station reporting, consulting services, etc. on the train. This position has higher requirements.

2. High-speed rail and high-speed train attendants: guide passengers to their seats, answer passenger inquiries, and maintain in-car hygiene during high-speed rail (high-speed train) operation.

2. Recruitment conditions: Only girls, flight attendants aged 17-23 years old, flight attendants aged 17-30 years old, height above 1.60m, high school education or above.

3. Salary and welfare benefits: High-speed rail and EMU, (cabinet, flight attendant) monthly comprehensive salary 3,500-5,000 yuan (basic salary, number of train trips, work quality, train efficiency bonus subsidy), last holiday One, three on and three off.

Five social insurances shall be paid in accordance with Beijing regulations. When working overtime on legal holidays, the relevant provisions of the labor law shall be followed. You shall enjoy benefits provided by the unit on holidays, etc., and you will be accommodated in an apartment with food and accommodation included.

However, there is no unified standard for this treatment issue, because the treatment for running different routes at different times is different. I can only say that the salary is between 2500-4500. Railway workers are divided into state-owned workers and collective workers, and there are very few collective workers now. State-owned workers are divided into temporary contracts and lifetime contracts. Different classifications lead to different benefits. Lifetime contracts have the best benefits.

High-speed rail and EMU train crews have relatively high requirements for external conditions. Most of them are recruited from the public and usually have temporary contracts. There are many salary options. For example, trains going to Beijing and Shanghai are subsidized, and long-term trains require It makes more money than short-term cars. A car with a higher level makes more money than a car with a lower level. It depends on the actual situation.

Reference: Baidu Encyclopedia-Conductor