Other modes of grid management

Zhoushan mode

Zhoushan's information management platform of "grid management and group service"

There are three chimneys at No.83, Yangang West Road, Zhoushan City, which use inferior fuel to exhaust smoke day and night. More than 3 households nearby have complained many times and have had conflicts with the factory leaders. At 9: 2 am on August 18th, resident Wang Yalian sent a short message to Zhoushan Grid Management System (1639393) to reflect this problem. Within 1 minutes, it was handed over to the Environmental Protection Bureau of the Sea Area after being circulated at all levels in Zhushan Community, Jiefang Street and Dinghai District. At 9: 34 am, the environmental law enforcement personnel of the District Environmental Protection Bureau conducted mediation, issued a rectification notice within a time limit, and promised to continue to pay attention to this incident in the feedback of the system.

Zhoushan's "grid management and group service" system platform has been running for 3 years, integrating applications from nearly 3 departments and solving 6, similar problems. The completion rate reached 99%. 2, incidents were recorded, and the SMS platform sent more than 18 million service messages in the past year.

after inspecting the system, He Guoqiang pointed out that the grid management system integrates the resources of social management and service, and strengthens the mechanism of comprehensive management and stability, which is not only the innovation of grass-roots social management, but also the innovation of grass-roots party building.

from the perspective of system construction, the first is to subdivide the management grid, so that the whole grass-roots management structure forms a netted structure; Secondly, the basic information management platform is established, which integrates all aspects of basic data of social management, including people, things, things, places, institutions, etc. Then, by expanding information input channels, such as SMS, telephone, portal, home visits by Ping An team members, other data interfaces such as public security, justice, letters and visits, etc., grass-roots public sentiment is included, and a public sentiment analysis mechanism is established; Integrate the resources of social management related departments, form a linkage mechanism of government resources, and provide management services for the society in a unified way. At the same time, an assessment system is established to bring the operation of the whole system into a standardized supervision system.

From the perspective of mechanism construction, we should integrate all aspects of service resources by setting up a management service team; Strengthen the responsibility of all-in-one responsibility, so that management services can be implemented; This kind of management and service system forms a management and service system dominated by the party and government and coordinated by many parties through full coverage, fine and diversified management services. In 29, Secretary Zhao Hongzhu made a long instruction, demanding the promotion of the whole province, and organized many on-site meetings. By the end of 21, Zhejiang Province had established and improved a grid management service system in an all-round way. At the end of 21, the system won the best case of innovation in grass-roots party building in China.

In 29, Zhoushan's public security index was as high as 99%, ranking first in Zhejiang Province. In the first three quarters of 21, the total number of people's letters and visits decreased by 8.9% year-on-year. "Grid management and group service" promoted social harmony and stability from the perspective of information construction.

Wuling model

In March 214, Wuling District of Changde City fully implemented grid governance. According to the standard of 35-5 households, the whole district was divided into 577 grids, and 55 high-quality grid workers were openly recruited, forming a working system with one member and one branch. Through "setting posts and assigning responsibilities" and "accepting posts and taking responsibilities", more than 3, party member at the municipal and district levels took the initiative to report to the grid, thus living in the grid, dedicating themselves to the grid and serving the grid, forming a working pattern of "small grid and big party building". A grid-based comprehensive information platform for district social governance has been built, which integrates peace building, grass-roots party building, fire management, family planning, safety production, online letters and visits, public services and residents' autonomy, and constructs a social governance system with "party building as the guide, management as the foundation, service as the leader and autonomy as the goal". In November 214, the District Social Governance Command Center, as a visiting point of the on-site meeting of community party building and community construction in the province, was well received by leaders such as Guo Kailang, member of the Standing Committee of the Provincial Party Committee and organization minister. In January 215, as one of the six pilot districts and counties in China and the only pilot district and county in the province, our district demonstrated its work through remote video connection at the national conference on information construction of comprehensive management of social security, which was highly praised by leaders such as Chen Xunqiu, director of the Central Comprehensive Management Office. In September, 215, the District Social Governance Command Center provided a high-quality meeting site for the province's petition work system reform exchange promotion meeting, which was highly praised by Li Weiwei, member of the Standing Committee of the Provincial Party Committee and secretary of the Political and Legal Committee. The Central Organization Department, the Central Political and Legal Committee, the Hunan Provincial Health Planning Commission, the Provincial Fire Corps, the Provincial Bureau for Letters and Calls, and the Provincial Administration of Work Safety promoted the innovative practices in Wuling District. Experts and scholars from the Central Party School, Tsinghua University and other universities sent delegations to our district to carry out special research. The mainstream media such as People's Daily, Xinhua News Agency, Legal Daily, and Hunan Daily reported in depth on the grid innovation of social governance in our district, welcoming more than 2 batches of provincial and municipal leaders and brother districts and counties.

The innovation of social governance grid in Wuling District is mainly reflected in the following aspects:

1. Innovating the establishment of grass-roots party organizations, building branches on the grid, strengthening the management of party member in the community and party member in the unit through "setting posts and determining responsibilities" and "recognizing posts and taking responsibilities", and consolidating the mass foundation of the party's ruling for the people, so that party member can truly live in the grid, serve in the grid and contribute to the grid.

2. The government management service in the whole district has been standardized, and a four-tier platform of district, street, community and grid staff has been established, covering 41 functional departments, 14 township street stations and 92 community workstations in the whole district, so that all incidents can be recorded, tracked and managed, and problems can be found, entered, reported, diverted, mediated, closed and assessed through the information system. When leaders sit in front of the computer and open this management platform, they can see the work situation of these units and personnel in charge, and achieve the "performance online test". Up to now, * * * has entered 21,18 pieces of incident information and resolved 2,52 pieces, with a resolution rate of 96.8%. All incidents can be found, reported and handled at the first time.

3. Improve the level of community management and provide more convenient dynamic services for residents. By setting up a "one-stop comprehensive service window", residents' routine affairs can be accepted and settled in one window. At the same time, relying on the "Easy Work" self-service terminal, a "never-off-duty community" has been created, which saves administrative costs and improves work efficiency. A perfect community network has been established to realize zero-distance communication, zero-distance communication and zero-distance interaction between communities and residents.

4. It has promoted the quality improvement of departmental work, and standardized and standardized the management of family planning, safety production, fire management, letters and visits, community correction, campus and surrounding environment, key petitioners, key fire-fighting places, culvert water conservancy facilities, etc. according to the work requirements of each responsible unit in a grid mode. The grid comprehensive information platform of Wuling social governance is connected with the population information platform of family planning in the whole province, which realizes the exchange of big data and the sharing of massive information resources.