How to solve the call maintenance problem of copier

Copying machine is one of the essential equipment in modern office, which can help us to copy documents conveniently and quickly, but in the long-term use process, some problems will inevitably appear in the copying machine. What should I do if the copier is called for maintenance?

1. Understand the copier failure phenomenon.

Before calling for maintenance, carefully observe the faults of the copier, such as prompt information, abnormal work, noise, paper jam, etc. This will help to improve the efficiency of solving problems.

2. Check the manual of the copier.

On the basis of understanding the fault phenomenon, we can find out the solution to the fault by looking at the operating instructions of the copier, and some common faults can be solved by ourselves.

3. Contact maintenance personnel or manufacturers.

If the fault cannot be solved or the fault is serious, you can contact the maintenance personnel or the manufacturer directly. At this time, it is necessary to inform the fault phenomenon and the model of the copier so that the other party can repair it as soon as possible.

4. Back up files in advance

If it is impossible to copy or print, we should back up the required documents in advance. In this way, even if the copier needs to be replaced or cannot be repaired, it will not cause too much loss.

5. Do a good job of maintenance

At ordinary times, we should strengthen the maintenance of the copier, observe the instructions and keep it clean. This can reduce the number of failures and prolong the service life of the copier.

In short, when we encounter the situation that the copier is called maintenance, we must first understand the fault phenomenon and give priority to solving simple faults. If you encounter an unsolvable fault, you need to contact the maintenance personnel or the manufacturer in time. In normal use, we should also do a good job of maintenance. Only in this way can the normal use and work efficiency of the copier be guaranteed.