An old man in Chongqing died suddenly while taking a courier upstairs. What responsibility does the courier company need to bear?

An old man in Chongqing died suddenly while taking the courier and carrying it upstairs. Because the courier and the courier company did not fulfill the contract and treaty to deliver the courier to the customer's home in time, the courier company must bear the responsibility of service compensation.

You never know which comes first, tomorrow or the accident. In this accident, it can also be seen that the elderly are in poor health and there is a certain risk in carrying loads upstairs. I think couriers and courier companies should bear certain responsibilities, but the families of the elderly should also bear the responsibility of improper care. I believe this matter will have a good result. I hope more and more people can pay attention to this matter.

1, what is this?

In Chongqing, when a 79-year-old man went downstairs to get a courier, he died suddenly while carrying a 22-pound package upstairs alone, which triggered a heated discussion among netizens. As can be seen from the relevant videos, it is also very difficult for the elderly to hold a 22-pound package. Unfortunately, he suddenly lost his life in the process of handling. As can be seen from the courier documents, the agreed delivery method is door-to-door, and there is no elevator where the elderly live. It can be seen that the courier and the courier company must bear the liability for breach of contract.

2. How should the responsibility of this matter be divided?

It is normal for the courier company not to deliver goods to your door. I hope that after this incident, the courier company can realize its mistakes. I think in this case, courier companies and couriers should bear 80% of the responsibility, and the families of the elderly should bear 20% of the responsibility for improper care.

3. What is my personal opinion?

In my opinion, in this case, the old man went downstairs to pick up the courier in order not to cause trouble to the courier company, but the courier company should not be arrogant and should deliver all the items to the door in time. In this way, the quality of service can be better guaranteed, and the work of the courier is easier to carry out. I hope everyone can strictly abide by the rules in life. If the courier can't fulfill the contract on time, he must take up legal weapons in time to defend his legitimate rights and interests.