The company’s 2019 personal year-end work summary for clerks

The work of a clerk can allow all departments of the company to cooperate better, work hard to summarize yourself, and summarize the details of your work. I believe you will be able to do this job better! The following is the "Company's 2019 Personal Year-end Work Summary of Clerks" compiled by me for everyone. It is for reference only. You are welcome to read it. The company's personal year-end work summary for clerks in 2019 (1)

The office clerk job is the first job I have ever had and a starting point for my career. I also cherish it very much and do my best to adapt to it. this position. The work situation in 2019 is now summarized as follows:

1. Adapt to the characteristics of office work with a down-to-earth work attitude

The office is an important hub department for the operation of the company and is responsible for many tasks inside and outside the company. Coordination: Communication must be done from top to bottom, which determines the complexity of office work. In addition to my own job every day, there are often unplanned things that need to be dealt with temporarily, and they are usually urgent, so I have to worry about the work at hand and solve them first. Therefore, these temporary matters take up a lot of working time, and it is often a busy day. What I originally planned to accomplish was not done. But the work at hand cannot be delayed. I owe a debt today and there will be other work to deal with tomorrow, so I often use my rest time to [make up lessons] and take some writing work home to write.

The office has a small manpower and a large workload, especially corporate conference work, which requires the unity and cooperation of department employees. When encountering various activities and meetings in 2019, I actively cooperated with the conference affairs and worked with my colleagues in the department. I did not want to do too much but not too little. I just hoped to complete the event successfully. The past year of 2019 has been the year of efficiency and service for the company, and the office is a service department. I have done a good job in various service tasks to ensure the normal development of the work. When other colleagues in departments come to check files or access electronic documents, I will do it in a timely manner; when subordinate organizations encounter relevant problems and ask for help, I will answer and solve them as soon as possible. Serve everyone with a sincere heart.

2. Do your job with all your heart and responsibilities. The following is my 2019 office work summary

1. Strict requirements for clerical work

(1) Circulation and archiving of official documents timely. Circulation of documents: The reading office strictly follows the requirements of corporate rules and regulations and ISO standardized processes to ensure the timeliness of the preparation and circulation of various documents, and timely conveys the spirit of superior documents to all grassroots organizations to ensure the smooth flow of government orders. After the document review is completed, you will be responsible for archiving, storage and review of documents.

(2) There are no errors in issuing official documents. Do a good job in the document issuance work of the branch. Responsible for document printing: modification: attachment scanning: distribution of red text: sending of emails. In addition, assisting in the verification of documents issued by various departments. The company publishes a large amount of documents. Sometimes there are multiple documents to be issued in a day. I carefully check the original manuscripts one by one to ensure the quality of the documents. Since 2019, I have issued xx red documents. In addition, he is responsible for the drafting of documents issued by the office and the drafting of various event and meeting notices.

(3) Prepare office meeting materials and organize meeting minutes. At the end of each month, check the implementation of the monthly plans of each department and collect monthly summaries of each department: plan and write a review of the work for the month, compile office meeting materials, and compile them into a volume for reference by the leadership office. After the office meeting, timely organize the meeting minutes and send them to various departments for circulation after modification by the leaders.

2. Intensive supervision of supervision work is an effective means to ensure the smooth flow of corporate government orders. In the past, since 2019, as the main executive of the supervision team, he has revised and improved the supervision work procedures and published the supervision work system in the form of red text. After the implementation, the supervision work will be strengthened through oral, written and other forms. Pay close attention to matters assigned and approved by corporate leaders: grassroots units regularly provide feedback to the leadership office on the progress of the implementation of the corporate spirit of superiors and temporary tasks assigned by leaders.

3. Effectiveness of internal and external publicity

Publicity work is an important means and window for enterprises to establish a social image both inside and outside the system. In the past 2019, in terms of internal publicity, I mainly drafted corporate briefings, co-organized the work of [Office Newspaper], and assisted in the compilation and distribution of blackboard newspapers. In terms of external publicity, I completed the branch name change advertisement: company celebration advertisement: New Year's Day and New Year advertisement. In addition, information is basically published every month.

4. Complete office clerk duties.

Office clerk work is a job that emphasizes responsibility. There are many requests for instructions from various departments: work reports are handed over to the leadership office by myself, and some need to be kept confidential, which requires me to be careful and patient at work. Since 2019, for all departments: all types of documents submitted to the leadership office by each organization have been submitted in a timely manner, and all types of work assigned by the leadership office have been completed in a timely manner, so that they are responsible to the leadership office and relevant departments. Because of the particularity of this job, in order to better serve the leadership and ensure the development of various daily tasks, I basically don't get off work until after 6 o'clock every day. Sometimes when I encounter temporary tasks that require me to work overtime, I complete the work conscientiously without any complaints.

5. Actively participate in corporate cultural activities

Since 2019, we have actively participated in Siqing's expansion training: employee family meetings: provincial sports games: Mid-Autumn mountain climbing activities: more than learning competitions, etc. The planning and organization of this event contributed to the cohesion project of corporate culture building. Since 2019, there has been great progress in terms of ideological understanding and work ability, but gaps and shortcomings still exist: for example, the overall idea of ????the work is not clear, and I am still in a simple coping state of dealing with things one by one. The work is not diligent enough, and the brain is not active enough. I do not think ahead and do it first; the work enthusiasm and initiative are not enough. Some things are not proactive enough to devote too much energy to the work after the leader explains it. Some are lazy and do not start to take action until the leader urges me. Passivity at work.

There will be a new atmosphere in 20xx. Faced with new tasks and new pressures, I should also adopt a new look: a more proactive attitude to meet new challenges, play a greater role at work and achieve greater results. progress. I will make a personal work plan for the office in 20xx in order to achieve greater progress. The company's 2019 year-end work summary for clerks (2)

One year has passed in a blink of an eye. With the support and help of comrades in various departments, I completed my job diligently and steadily, and successfully completed it. Various tasks assigned by leaders have been improved in all aspects, laying a good foundation for doing a good job in the office. I have been with the company for almost three years. During this time, there have been joys and sorrows, but most of all, I am grateful to the company, because at work, I have not only learned work-related knowledge, skills and methods, but also learned how to be a human being. , how to behave, this is a life treasure more precious than anything else, and will benefit you throughout your life. So I am working and studying with a grateful heart. It is the end of the year again. I will summarize and summarize the work of the past year. If there is anything wrong, please criticize and correct it.

1. Study hard and strive to improve

Over the past year, I have worked hard to improve my theory, use correct theories to guide my work practice, and guide myself to constantly transform my worldview, Outlook on life and values, thoroughly implement the Scientific Outlook on Development, clarify the direction, goals and tasks of work, and keep up with the trend of the times. Secondly, work hard to learn all kinds of work-related knowledge so that you will not fall behind or fall behind at work. Be able to do their job better. Through learning-thinking-improving, my ideological quality, moral quality and work ability have been significantly improved.

2. Be down-to-earth and work hard

The office is a department with very complicated work and heavy tasks. As a member of the office, a multi-talent who shoulders the heavy responsibility of the leadership assistant and at the same time has to take care of the normal operation of the agency. Whether in work arrangements or when dealing with problems, you must carefully consider and be able to stand alone. All of these are office personnel. An unshirkable responsibility. Over the past year, I have firmly established the idea that "nothing is trivial in the office", fulfill my duties, and work hard. The first is to be familiar with your own business and be competent at the job. In my spare time, I gradually improve my understanding of investigation and research through all the information I can find, so that I can do a good job. The second is to take your job seriously and everything assigned by your leadership.

The office is a bridge for the county's agencies to communicate and report information. Doing a good job in the office plays an important role in the normal operation of the county's work. For this reason, no matter what the job is, at work, we must adhere to the "six "Don't let it go", that is: don't let the work assigned by the leader be delayed in my hands, don't let the official documents being processed be backlogged in my hands, don't let all kinds of mistakes happen to me, don't let the notices coming to contact the work be here. Be ignored, don't let any gossip spread from me, don't let the image of the office be damaged by me. The third is to pay attention to image. The office is the window of the county party committee, so whether I am answering a phone call or welcoming someone to work, I always pay attention to my words and deeds, and do not affect the image of the entire agency because of my own fault.

3. Correct style and correct position

In my work, I always adhere to a diligent, pragmatic and efficient work style and do my job conscientiously. Obey leadership arrangements, regardless of gains and losses, and do not pick priorities. Regarding work matters, we only pay attention to the importance and do not distinguish between each other's strengths and weaknesses.

In any job, we strive to use the least time to do our best. Since starting work, we have not delayed anything assigned by the leader. In life, adhere to a life style of integrity, modesty and simplicity, position yourself correctly, respect leadership, unite comrades, get along with each other as equals, treat others with sincerity, do not follow others' influence, do not bully superiors and subordinates, and handle relationships with leaders and colleagues correctly. The relationship between the ruler and the degree of getting along is to adhere to principles in big things and style in small things, and consciously resist the erosion of decadent ideas.

4. Existing problems

Through the work of the past year, I have also clearly seen that I still have many shortcomings, mainly: 1. The understanding of office work is not comprehensive enough, and some There is a coping phenomenon in the work mentality; 2. The creativity of the work is not strong enough, and the spirit of hard work and hard work is lacking; 3. Learning and mastering new policies and new regulations is not enough, and there is still a gap in the work needs under the new situation; 4. The research work is not thorough enough and the working methods still need to be improved. I will work hard to improve these shortcomings in my future work and strive to do a better job.

In short, through hard study and continuous exploration over the past year, I have gained a lot. I firmly believe that as long as I work hard, I will be able to do a good job. I have been working in an office for a year. Sometimes I feel that I have experience, or I handle things based on my own judgment, so many problems arise and cause a lot of trouble to the leader, which makes me very uncomfortable at the time. I lost face, but finally solved the problem with the help of the leader. Later I realized that I lacked social experience or handled it improperly. I am determined to improve my quality and recuperation in my future work, and learn more about the philosophy of life. , Only then can we surpass ourselves now and strive for greater progress! The company’s personal year-end work summary for clerks in 2019 (3)

In the past year of work, with the care and help of the leaders, and with the support and cooperation of all comrades, I obeyed the work arrangements, strengthened study and exercise, and Seriously perform their duties, improve and improve their ideological understanding, work ability and comprehensive quality in all aspects, and better complete various goals and tasks. Although I have experienced many difficulties at work, each time is a good exercise for me and I feel that I am gradually maturing. The general situation since taking office is as follows:

1. Main tasks

(1) Efforts to do a good job in administrative management

1. Do a good job in writing materials , printing, information reporting and file management to ensure timely writing and reporting. Do a good job in sending and receiving, copying and transcribing various documents. Please ask the leaders to review and handle the work in a timely manner, keep records when assigned by the department, and arrange the work on time. This year, we have standardized the file forwarding procedures and ensured that file transfers are registered.

2. Complete the preparation and reporting of the 2019 administrative work plan, summary, yearbook, and major events.

(2) Internal work of the office

Assist the office director to complete various assigned tasks; report office attendance statistics on time every month; clean duty room sheets regularly; carry out maintenance of printing and computer equipment Maintenance and consumable management work; coordinate internal office work and rationally allocate personnel.

2. Existing problems and suggestions

(1) Own problems

In the past year, with the care and support of leaders and comrades, the work has also made progress We have achieved certain results, but there are still many gaps between the requirements of leaders and comrades:

1. Due to the limitations of the nature of the work, there is less time and opportunity to go deep into grassroots training, and the understanding of business work is limited. It is limited to rational understanding of book experience and lacks real perceptual understanding.

2. I don’t communicate enough with my leaders at work. Sometimes I just keep my head down and pull the cart.

(2) Ideas for future work

1. The special status and nature of work of the office require that the office must be a fighting collective with sound systems, strict management, strict discipline, and smooth orders. It is necessary to further revise and improve office work specifications, assessment systems, confidentiality systems, and document management systems on the basis of the original systems based on the principles of strictness, detail, and feasibility, so as to make it easier to handle documents, handle affairs, hold meetings, etc. The work is carried out in a more standardized and orderly manner.

2. The office director is the lowest-level manager in the office. He is both a commander and a combatant. He is the embodiment of the leadership’s will and opinions, and is also the feedback provider on grassroots issues. Therefore, he must establish a good self-esteem. Image, become a role model for colleagues at work, and become a trusted partner of colleagues emotionally. The company's personal year-end work summary for clerks in 2019 (4)

Time always flies by. In the blink of an eye, it has been more than a year since we worked on the xxx project. Looking back and reflecting on the ignorance when I first came and the understanding of the past year I gradually became familiar with my job and had a personal experience of the clerical work in the comprehensive office. In 2019, with the attention and care of the project leaders and the strong support of colleagues in various departments, I adhered to the purpose of service, always strictly demanded myself, improved my own quality, worked hard and diligently, and strived to contribute to the further development of the project. , do your job diligently. At the end of the year, I would like to report to all leaders and colleagues the following fragmentary experiences and immature insights from practice, as well as the work summary of the past year:

1. The clerk of the comprehensive office is a person who can inspire wisdom and become talents. Position

The work of the General Management Department is highly comprehensive and has a wide range of contacts. It requires both ups and downs and horizontal connections. The scope of work is wide, and it is necessary to not only do a good job in the affairs of the department, but also coordinate the affairs of other departments. Secondly, the scope of services is wide. Everything from top to bottom, left and right, large and small will be gathered in the office, and the work content is extremely complicated. Internally and externally, coordination between top and bottom is very important. Whether it is reporting or distributing, the office needs to communicate, negotiate and organize the implementation one by one. Due to the comprehensive nature of the work content, as a clerk in the General Management Department, I have to work a lot of overtime, especially at the expense of rest and entertainment time, and get more opportunities to learn knowledge, grow talents, and improve quality; the work requirements are high and the load is heavy. , fast-paced, can cultivate an intense, fast-working, rigorous and efficient style; if you are not proficient in a certain job, it is not a bad thing to learn more and become familiar with it comprehensively. The past year of work has made me feel that in this position, I can indeed receive multi-faceted and all-round training, and some gains can even benefit me for life.

1. Accepting a large amount of information can broaden your horizons, develop your thinking, and understand more situations. General office clerks have unique advantages in receiving information. On the one hand, communications from owners, supervisors, bureaus, work areas and other units are generally circulated through the general office; on the other hand, leaders’ intentions are known in advance, and documents, instructions and relevant meeting notices issued by the project manager department to each work area are known in advance; On the other hand, the situation of each department can be grasped early. This advantage of smooth information channels, extensive sources, and strong authenticity not only creates and provides favorable conditions for carrying out work, but also helps individuals enrich their minds and activate their thinking.

2. It involves a wide range of work fields, can learn from the strengths of others, absorb the essence, and undergo training in completing different types of work. The project management department's morning meetings, ten-day regular meetings and special meetings organized by relevant departments discuss and study matters, which often point out the direction for the construction of our bidding section and the work of various departments; the speeches of the project leaders often involve all aspects of work; The content involved in writing stability maintenance plans, drafting disciplinary inspection and supervision work summaries, establishing a problem database for troubleshooting, reporting to xx company's stability maintenance weekly report, reporting to the xx headquarters' demolition problem database, and reporting the project schedule to the Benxi Transportation Bureau often requires communicating with different departments. Colleagues collaborate and work together.

In different types of work, adopting different working methods often makes you feel like this: the more you are exposed to a job, the more familiar you will be with a field; the more you participate in an activity, the more work experience you will have; the more you will be able to communicate with other departments. When colleagues work together, they learn one more way of working.

3. The work standards are high and the requirements are strict. You can turn pressure into motivation and develop the good habit of being cautious and conscientious in everything. As a clerk in the General Department, I must strictly review and check the documents issued by the project management department to each work area. On the one hand, in terms of writing standards, clearly distinguish between ascending text, descending text, and parallel text; on the other hand, in terms of text format, check whether it conforms to the specifications, whether there are typos and typos, and whether the sentences are smooth. Furthermore, the seal registration system for each department must be strictly implemented. When I first came to the project, I made a lot of mistakes in using seals and did not strictly implement the registration system. Under the tolerant guidance of the project leader, I realized the importance of seal registration. Each department must obtain the approval of the leader in charge when using the project seal. If the leader is not available, he or she must ask for instructions by phone, and the seal can only be used with the approval of the leader.

2. Comprehensive clerical work is no small matter

As an office clerk, you must not only do clerical work, but also handle errands and meetings. In more than a year of work experience, what I do the most is often a large amount of trivial and transactional work. I am busy all year round, and I cannot tell the results, but the more important thing is to prevent mistakes and mistakes. On the one hand, it is whether the circulation and distribution of documents are timely; on the other hand, whether the approval content of leaders is conveyed to various departments and work areas on time; on the other hand, whether the circulated documents are properly kept; on the other hand, whether the archived documents can be conveniently Quickly find out whether the account login work is meticulous. In my work practice, I pay more attention to the following points:

1. Treat small things as big things. This is a work attitude issue. The General Office is the department for sending, receiving and circulating documents at all levels. As the clerk of the General Office, he is directly responsible for the sending, receiving and circulating of all documents. If the circulation is not timely, it may affect mutual relations, delay work, and cause unnecessary trouble. Therefore, we must pay enough attention to every job we take over, establish a sense of ownership, act immediately, and be responsible for the completion of the work.

2. No matter how busy you are, you must produce quality products. This is a matter of work standards. The work experience in the past year has made me feel that the more work I have, the more I need to hurry up; the busier the work, the less I can mess up; the more urgent the requirements, the less impetuous I need to be. When organizing documents and handling things, not only must there be no mistakes, but we must also strengthen the awareness of quality, so that we can do one thing at a time and complete one thing at a time.

3. Seek to take the initiative while being passive. This is a mental state issue. The work of the General Management Department has the characteristics of strong service, subordination and passivity. The work must obey the leader's schedule and revolve around the leader. Generally speaking, work matters are sudden, but this does not mean that we can only wait for the rice to be ready and deal with it passively. In fact, only by giving full play to subjective initiative can we change passivity into initiative. Fight more offensive battles, keep enough lead time, think about everything first, and do the work first. Only when there is a lot of surprise work can we complete the task with quality and quantity.

3. Daily affairs are completed every day, every day is clear and the day is high, and monthly tasks are summarized

1. Since the resumption of work in February 20xx, the General Department *** has received xx company, There are 482 communications from the xx headquarters, 412 communications from the xxx project construction headquarters, 228 communications from xxx, 76 communications from the supervision station, and 18 communications from the work area; among the documents issued to each work area, 213 dispatch notices, red head There are 73 documents, 21 meeting minutes, and 8 internal scheduling notices. Every day's receipt and distribution of documents and the documents that need to be handled by each work area after the leader's review and approval are scanned and connected to the documents and sent to each work area, and the project management department is promptly reminded of the various departments for processing. Register and record the documents sent and received every day, and check the documents sent and received with the personnel of the general department of each work area to ensure that no documents are missed.

2. Promulgate the "Paper Management Measures" based on the paper usage situation in each office, so that paper collection and use must be registered. Judging from the statistics of the seven months from May 20xx to November 20xx, the paper usage of each department of the project management department is roughly 8 small packages each month. Assuming that a pack of paper costs 28 yuan, the monthly cost of printing paper for the project management department is 224 yuan.

In addition, with the approval of the project leader, the General Department has taken the following measures to reduce or even eliminate the extravagance and waste of paper: all departments print documents and send them to the General Department, which will print them uniformly; promote double-sided printing to improve paper utilization; review carefully Manuscripts to reduce error rates; strengthen supervision and two-way supervision.

3. Strictly implement the leadership approval system for the purchase of office consumable supplies and the entry and exit ledger registration system. The consumable office supplies of the project management department mainly include carbon pens, refills, notebooks, staplers, staplers, erasers, 2B pencils, glue, rod clamps, printing ink, 7# batteries, 5# batteries, file boxes, Tape, paper clips, A4 paper, A3 paper and printer (copier) toner cartridges. General Management Department HP fax machines generally replace toner cartridges every one and a half months; HP color printers have also replaced toner cartridges three or four times since purchase. The specific replacement frequency is determined by the number of prints in the month; Canon large printer toner cartridges The frequency of box replacement is roughly once every two months.

4. Strengthen communication and take a step back to gain a brighter future

At work, due to different positions and different perspectives when considering problems, friction is inevitable, which requires us to Communication must be continuously strengthened. Face problems instead of avoiding conflicts; solve problems instead of proving the other party wrong; think in other people's shoes instead of being stubborn. Through communication, each other can understand what the other party wants to express, and then take effective measures to resolve existing problems, so as to better carry out work and create a good workplace environment.

5. Carry on the past and open up the future, correct your behavior

In the past year of working in the workplace, I have slowly discovered that I still have many shortcomings and areas that need improvement: take the initiative at work Insufficient in sexual orientation, less communication with leaders, and insufficient consideration of problems; following rules when considering problems, lack of flexibility, and lack of sense of pioneering and innovation; there are still deficiencies in correctly understanding the intentions of leaders and being proactive in serving leaders; there are also problems with leadership attendance On the way, some were hesitant and hesitant.

2019 is about to pass, and 20xx, full of challenges and opportunities, is coming. In the new year, I will sum up experience, overcome weaknesses, correct shortcomings, strengthen learning, and with a good attitude and a firm determination Devote yourself to your work with faith and full enthusiasm. Use your brain and think hard, constantly improve yourself, strive to improve your work level, keep up with the needs of enterprise development under the new situation, and contribute your own modest efforts to the development of the enterprise.