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5 annual work summary report.

Constantly practice and summarize, then people's understanding of objective things will be deeper and deeper, their knowledge will be wider and wider, and their wisdom will be higher and higher. Only by summing up can their cause continue to develop and advance. I bring you the annual work summary report. For more annual work summary, please click "Personal Summary".

Annual work summary report 1

This year, I earnestly performed my duties as a teacher and worked hard to complete the tasks assigned by the school. Let's evaluate it from two aspects: virtue and diligence.

First of all, Germany

1, the ruling position is firm, the direction is clear, and there are * * * socialist ideals and beliefs and dialectical materialist world outlook.

2. Correct educational thoughts and noble professional ethics: ① Loyal to the educational cause of the Party and the people. 2 rigorous scholarship and careful education. ③ Love students and be tireless in teaching others. 4 set an example and be a teacher. 5 forge ahead and be brave in innovation. ⑥ Temper justice with mercy, unite and cooperate.

3, law-abiding, with good social morality and family virtues, shaping a good image of people's teachers.

4. I plan to strengthen my self-cultivation and have a good personality and psychological quality.

Second, can

1, solid professional knowledge and basic skills, and the ability of independent thinking and continuous innovation in work.

2. Keep pace with the times, update knowledge, actively absorb new knowledge and information, constantly improve the knowledge structure, and master the ability to use modern teaching or office means.

3. Have strong language expression ability and written expression ability, and be good at doing ideological and political work.

4. Strong ability to organize, manage and coordinate the work of schools, classes and disciplines.

5. Have the ability of teaching reform practice, teaching evaluation and teaching research.

Third, diligence.

1, with a correct attitude, a high sense of professionalism and responsibility, initiative and conscientious performance of duties.

2. Love students, face all students, pay attention to their all-round development, and have a strong sense of service.

3. Abide by the school schedule and labor discipline, stay out of Man Qin, work full time, be healthy and devote yourself to work.

Fourth, achievements

1. Really fulfilled the duties of the current teacher position (professional title) and met the business conditions required by the position.

2. Really perform the duties of the current post, fully competent and excellent in completing the education and teaching tasks.

3. Heavy workload, good work quality, high work efficiency and customer satisfaction.

Annual work summary report 2

First of all, I am very happy to join the big family of _ _ Technology Co., Ltd., and thank Mr. Zheng for giving me such a good development platform, so that I can give full play to my talents. Thank you!

On the 20th, I joined _ _ with uneasy feelings. To tell you the truth, I have no idea. I have never been engaged in the IT industry before, let alone selling projectors. However, after a week's training and the first week's actual combat, I sold my first product to enter the IT industry, and then I made several transactions in succession. Suddenly, I felt confident and joined _ _ company to develop my own career. I made the right decision!

Below, please allow me to make a simple summary and analysis of the work during this period, and hope that leaders and colleagues will correct me.

I. Work performance

By the end of _ _ _ _ _ _ _ _, I had developed _ effective customers, visited customers _ times, and insisted on calling more than 30 times a day, achieving sales of _ million yuan. My sales performance is not ideal these days. Compared with the senior sales staff in your company, I feel extremely ashamed, but after knowing my shame, I will face it bravely. I will redouble my efforts in my future work, learn from my predecessors and make greater achievements. I think there are several reasons for the unsatisfactory performance:

1, just entered the IT industry, not familiar with products and industry knowledge. In the future work, I will study hard and improve my internal strength.

2. My work experience is not rich enough, and my ability to communicate and negotiate with customers is not enough, which leads to the loss of orders. In the future work, I will learn more from my predecessors, sum up myself and improve my sales ability.

I am not diligent enough. In the future work, I will definitely serve the devil in my heart, devote myself to my work and increase my workload. It is said that diligence can make up for it. I believe that in the coming year, I will definitely create better results.

4. Personally, there are still some market reasons. According to the customer's feedback, at the end of the year, the merchants were busy cleaning up the inventory, and were unwilling to transfer the goods out in cash, which made our sales difficult. Some customers had some orders, and the delivery would be delayed until the next year.

Second, transactional work.

1, strictly abide by the company's rules and regulations and obey the arrangement of the company's leaders.

2. I participated in the company's one-week training, and at the same time, I made a survey and investigation on the market. I think I have gained a lot.

3, often help other colleagues in the company to deal with some emergencies, such as delivery, sending documents, helping to look after the store, etc.

4, take turns to preside over the morning meeting, training their organizational skills and resilience.

Three. receivables

I strictly implement the company's financial system. As of _ _ _ _ _ _ _ _, the recovery rate of my accounts receivable is 100%. I will continue to strictly implement the company's financial system in my work in the coming year to ensure the safety of the company's funds.

Fourth, personal experience.

1, telemarketing skills: Before making a phone call, you must organize your own language, so don't be nervous or excited. When communicating with customers, we must make clear arrangements and strictly follow the company's quotation principle. When the customer's attitude is not very friendly, you should know how to adjust your mood at any time, and don't be influenced by the customer.

2, customer visit skills: the first time you visit a customer, you must adhere to a humble attitude. When handing out business cards, be sure to give them both hands and say more compliments. In business negotiations, we must be clear-headed and stand clearly, and we must not be influenced by customers. We must stick to the principle, otherwise, we will be very passive in the next work.

3. Customer information collection: In addition to the professional magazines and corporate yellow pages provided by the company, I also collected a lot of customer information through the Internet and friends, and developed many customers. I think we must look away from this aspect, so that our market will be infinite.

4. Customer management: I classify and file my customers, especially those with QQ friends. I divided them into three levels: important, secondary and general, and focused on developing and cultivating important customers, which improved my work efficiency.

5. Other experiences:

Verb (abbreviation of verb) personal suggestion

1, I think the company should give us more training, both in product knowledge and marketing skills, which will greatly accelerate the growth of our salesmen.

As we are newcomers in the workplace, we are not very familiar with finance. I hope the company can take the time to give us some necessary financial knowledge training to avoid making low-level financial mistakes.

Annual work summary report 3

Time flies and the year is coming to an end. Looking back on this year's work, we have gained something and made progress. Of course, there are still shortcomings, but this year's work is generally smooth. Now, with the arrival of the new year, I would like to summarize my work in the past year as follows:

First of all, my job.

Since I started working at the beginning of the year, I have made clear my work direction and goals, devoted myself to making contributions to the company, and worked with everyone to build the company better. I am serious and responsible for my work and try my best to finish all the work. If I can't finish the work on time every day, I will apply for overtime, and I will definitely finish all the work on that day. Abide by the company's rules and regulations and discipline when going to work, do not do things that have little to do with work, and do things around work. This year, I finished my work well and helped others at the same time.

Second, my study.

I'm still new to the workplace. During this year, I know I have to learn many special aspects and ask for other people's opinions. During this year, I studied my work skills seriously, actively participated in training meetings prepared by the company, and worked hard to learn knowledge. I also buy books in the company to enrich my knowledge and improve my self-cultivation. In the company, if there is a problem at work, I will take the initiative to ask others until I understand it. Time flies. A year has passed. I learned a lot here and really grew up. I am no longer a person who knows nothing about the workplace.

Third, the shortcomings of the body

Although I have a year's work experience, I know I still have some shortcomings. These are the changes I will make in the future, so that I can be comfortable in this workplace. I am still a little careless in my work, so I need to be more careful. Be more active in your study, so that you can learn more and strengthen your work skills. In addition, lack of understanding is not very good. I always don't understand the notice sent by the leader at the first time, which leads to misunderstandings and mistakes in my work. Therefore, we need to strengthen understanding in our work, so as to better complete the tasks entrusted to me by the leaders. Then, the work was not summarized in time on weekdays, and the problems in the work were not discovered in time, which led to the missed opportunity to make up. These shortcomings will be corrected in the future, making me an excellent employee and the backbone of the company.

A new year is coming. Facing the work of the past year, I will sort out the lessons from my work and my own experience, so that what I have learned this year can be better used in my future work. I will continue to work hard to make myself work hard for the development of the company and build the company better with everyone. I am confident that I will have better development in the future and I will definitely become a better person.

Annual work summary report 4

Over the past year, I have been working hard to improve my ideological and political level and teaching professional ability. In the new era, new educational ideas and new reforms have been put forward in education, and the implementation of the new curriculum has put forward higher requirements for our teachers' work. I have been strict with myself in all aspects, striving to improve my professional level, enriching my knowledge, and working diligently and conscientiously in combination with the actual situation of our school and students, so that the teaching work is planned and conscientious. Based on the present and looking forward to the future, we will continue to work hard and make greater progress in the future work. This paper summarizes the teaching work in this year, hoping to carry forward the advantages and overcome the disadvantages, so as to promote the teaching work, make it by going up one flight of stairs and strive to be a good teacher.

First, ideological quality.

1, a good teacher, love is the most basic condition. With a heart of loving children and working, I care for every child, get along with them as equals, be their good friends, respect them, trust them, understand them and get along with them actively. I also deeply feel that to educate students well, teachers should first set an example, always teach and educate people, set an example, and infect students with their own personality and behavior. As a teacher, I should always pay attention to my manners and image. I am proactive, diligent and responsible, and willing to accept all the work assigned by the school.

2. Teachers should keep pace with the times and strive to become innovative talents. To be an excellent teacher in the new century, we should have the tenacity and endurance of an old cow pulling a cart, and be creative. We are facing the deepening of efficient classroom. Under such circumstances, we must actively explore effective teaching methods and form our own teaching style on the basis of seriously studying the new curriculum concept and combining the subjects we teach.

Second, observe discipline. I strictly abide by the rules and regulations of the school, and will not be late, leave early and take the initiative to ask for leave. At work, respect leaders, obey work arrangements, unite colleagues, and correctly handle the relationship with leading colleagues. Usually, I manage my family diligently, work hard and complain, treat people sincerely, love students, and have harmonious interpersonal relationships. I standardize my words and deeds with the requirements of people's teachers in the new era, and strive to improve my quality and self-cultivation.

Third, education.

1. In preparing lessons carefully, I not only prepare students, but also prepare textbooks and teaching methods. According to the content of the textbook and the students' reality, I design the course types, formulate the teaching methods, record the procedures and time arrangement of the teaching process in detail, and carefully write the teaching plan. Every class should be "prepared", and every class should be fully prepared before class, making all kinds of interesting teaching AIDS to attract students' attention. After class, we should summarize this lesson in time, write teaching reflections, and carefully collect and summarize the knowledge points of each lesson, which is more conducive to students' review.

2, efforts to enhance my classroom skills, improve the quality of teaching, so that the explanation is clear, coherent, accurate and vivid, so that the clues are clear, hierarchical and concise. Pay special attention to arouse students' enthusiasm in class, strengthen the communication between teachers and students, fully reflect the main role of students, and let students study easily, easily and happily; Pay attention to accurate and concise lectures, teachers should talk as little as possible in class, and students should use their mouths and brains as much as possible; At the same time, in each class, fully consider the learning needs and learning ability of students at all levels, so that students at all levels can be improved. Nowadays, students generally report that they like to take Chinese classes, and even students who used to hate Chinese are happy to take classes.

3. Communicate with colleagues more and consult other teachers with an open mind. In teaching, if you have questions, you must ask them. In the study of each chapter, actively seek the opinions of experienced teachers and learn their methods. At the same time, we should listen to teachers' lessons more, learn from others' advantages, overcome our own shortcomings, and often invite other teachers to attend classes to solicit their opinions and improve our work.

4. Improve correcting homework: assign homework intensively and concisely. Targeted and hierarchical. In order to do this, I often go to major bookstores to collect information and screen all kinds of auxiliary materials to make every exercise have the greatest effect. At the same time, correct students' homework in time, analyze and record students' homework, classify and summarize the problems in the process of homework, make thorough comments, and improve teaching methods in time according to the relevant situation, so as to be targeted.

5. Actively promote quality education. The new curriculum reform puts forward the leading idea of improving students' quality education. To this end, I pay attention to the cultivation of students' ability, not just the imparting of knowledge, combine the imparting of knowledge and skills with the development of intelligence and ability, inject the factors of ideological and emotional education into the knowledge level, and give play to students' innovative consciousness and ability. Let students' various qualities be effectively developed and cultivated.

Fourth, work performance. In the teaching work, my efforts have been rewarded, and my achievements in any subject are outstanding, which has been affirmed by everyone in the school and has been rated as "excellent teacher" and "teaching expert" successively. Achievement can only represent the past. I still have many shortcomings and deficiencies. I will study harder in my future work, learn from each other's strengths and make persistent efforts to achieve better results.

5. Other aspects. Today's education requires more and more teachers' professional ability. In addition to teaching, I also make time to study Chinese language and literature in Lanzhou University, actively learn various modern educational technologies, and further master the production of multimedia courseware. I can pay attention to the improvement of students' writing level and strengthen counseling.

Annual work summary report 5

In a blink of an eye, 20 years has become history, but we still remember the fierce competition last year. Although the weather is not particularly cold, the recruitment banners flying all over the street are enough to make people realize that in 20 years, the valve industry will be another big market and the competition will be more intense. Marketing directors, sales managers, regional managers, and hundreds of enterprises, large and small, are all vying for talents and markets. Everyone has really felt the cruelty of the market and can only sit still. Summary is to foster strengths and avoid weaknesses in the coming year and have a comprehensive understanding of yourself.

I. Completion of tasks

The actual sales volume this year is 50 million, including 20 million for ball valves, 0/20,000 for butterfly valves and 0/80,000 for others, basically achieving the targets set at the beginning of the year. Compared with last year, the number of conventional ball valves decreased, the eccentric hemisphere increased rapidly, and the forged steel ball valves increased slightly. However, the sales volume of butterfly valves is not ideal (planned150,000 or so), the sales volume of large-diameter butterfly valves (DN 1000 or more) is very small, and the soft sealing butterfly valves have a slight increase. Generally speaking, the sales volume is normal, and the main engine factory grows rapidly, but the growth of the company's own products is not ideal, and the growth of the "Shuangda" brand is not ideal.

Second, customers report more situations.

For our production and sales-oriented enterprises, quality and service are our life. If these two aspects are not done well, the development and growth of enterprises is an armchair strategist.

1. Quality status: unstable quality, many returns. Such as _ _ customer's ball valve and _ _ customer's butterfly valve, quality problems occur one after another, and customers complain a lot.

2. Not paying enough attention to details, such as large welding scar, uneven surface, incorrect paint color, and handwheel falling off during delivery. Although it is a small problem, it affects the quality of the whole product and gives customers a bad impression.

3, delivery is not timely: inaccurate production cycle planning, improper production scheduling often leads to delay in delivery, but also human factors caused by the owner.

4. Freight: Customers complain a lot about freight, especially old customers, such as _ _, _ _, _ _, etc., all say that it is more expensive than others. The same goods and the same means of transportation, the price today is different from yesterday.

5. Technical support problems: customers' questions are not answered or ambiguous, which leads to customers' complaints and misunderstanding of the company. _ _ _ _ and others have mentioned such a problem. It's not a big problem, but it is not in harmony with the company's tenet of "customer first" and "customer is God".

6. Quotation: Because the internal price system of the company is not complete, different customer grades can't be reflected, and old customers and big customers can't appreciate the company's care and preferential treatment.

Third, the problems in sales.

After nearly two years of running-in, the sales department has merged into a lean, United and progressive team. Teamwork and cooperation, smooth communication and harmonious coexistence; Sales staff have mastered certain sales skills and strengthened the idea of serving customers; Commercial comparison

Skilled, independent, good at summing up problems in work and finding reasonable solutions. _ _ _ has done a particularly good job in this regard. The cooperation between relevant departments is getting smoother and smoother, and they can understand and support each other. The good aspects need to be carried forward, but there are also many problems.

1, employees' work enthusiasm is not high, and their autonomy is not strong. Talking at work, watching movies and playing games happen from time to time. The reasons are as follows: first, the system supervision is weak; Secondly, salespeople have low salaries and feel that they have done a lot, but compared with other departments, their salaries are low, which leads to psychological imbalance.

2. The awareness of organizational discipline is weak, and the phenomenon of being late for work and leaving early often occurs. This situation exists in all departments of the company, and the company should have a suitable attendance system. When a bad phenomenon occurs, not only the department leaders should take charge, but also the company leaders should come forward to stop it.

3. The concept of delivery personnel: delivery personnel only regard delivery as a simple task, thinking that the goods will leave the factory, and there is no concept of serving customers. In fact, the care in details can make customers feel the service and sincerity of the company, such as the packaging and clear marking of goods, inform customers of the weight and arrival time of goods in time, and reduce the transportation cost for customers as much as possible.

4. The statistical work is not in place, and there are no finished or semi-finished statistical reports. Every time the sales department needs to ask the workshop about the inventory status of goods, it may cause the loss of sales opportunities and waste of manpower, and customers also doubt the efficiency of the company. Finished goods warehouse and half

The finished product warehouse should provide regular reports to inform the inventory situation, so as to prepare the goods in time and inform the customers of the specific production cycle.

5, sales, production, procurement and other processes are not well connected, often resulting in delivery delays and mutual responsibility, mutual blame.

6. Poor technical support, lack of tender drawings and sales drawings.

7. The responsibilities of the departments are unclear, and the cost has not been reversed, resulting in the sales staff having no time to actively win customers.

The above problems are only a small part of many problems, which also occur from time to time in the sales process. Although it will not affect the company's fundamentals, it may eventually bring great losses to the company's future development if it is not taken seriously.

Four. Ideas and suggestions on company management

After two years of development, our company has advanced hardware facilities, perfect organizational structure and obvious progress in production management, and enjoys a high reputation in Wenzhou and even the valve industry. It should be said that as long as we have the right strategy, tactics and personnel, the prospects will be very bright.

Everyone knows that "management produces benefits", but it is not easy to manage enterprises well. I feel that the company pays more attention to emotional management and institutionalized management is not enough. Strictly speaking, companies should take institutionalized management as the basis and give consideration to emotional management, so as to maximize the management effect. Take attendance as an example. Punch in every day. Those who arrive late and leave early don't punch in.

Punishment, overtime is not rewarded, so what's the difference between punching in and not punching in? It's best not to call. Another example is the negligence of employees, and no one criticizes and corrects it. Even if someone mentions it, it won't do. This is appeasement and connivance. In the long run, the company's interests will inevitably suffer.

The process determines the result, and the details determine the success or failure. A company's goal or a plan eventually deviates, often because some details are not put in place during the implementation process. Bosses have many good ideas, schemes and grand plans. Why didn't it bring obvious results in the end? For example, the warehouse report and cost accounting ordered by the company at the beginning of the year were said again and again at the meeting, but there was no result. Why? Therefore, the decree is unreasonable and the enforcement is not enough. This is an important reason why domestic enterprises attach great importance to "execution" in recent years. Where does execution come from? Process control is the key! Complete process control is divided into the following four aspects:

1) Work report Relevant personnel and departments report their work to the general manager or relevant person in charge regularly or irregularly, and report the progress. Leaders will also take the time to actively understand the progress and give guidance in their work.

2) Regular meetings Regular meetings can help you understand the cooperation of various departments, make suggestions and communicate with each other. There are too few regular meetings in the company, especially vertical communication. Employees don't understand their bosses' work plans and views on their work, and bosses don't understand their ideas and needs.

3) Regularly check the implementation of the plan or scheme after a period of time. The company regularly checks its implementation, whether it deviates from the plan, whether it needs to be adjusted, and arranges tasks for the next period of time.

4) Fair Incentive A fair incentive mechanism is needed to build a harmonious team and mobilize the enthusiasm and initiative of employees. Otherwise, there will be conflicts between employees, uncoordinated work and no enthusiasm for going to work. Personally, I think the salary in the sales department is low. Compare the treatment of sales staff in various valve factories in the big environment and the treatment of various departments in the small environment. Although the employees in the sales department are very dedicated, in fact, everyone has some opinions in their hearts. If the company thinks that the sales department is an important department, recognizes the hard work of salespeople, and wants to keep those salespeople who can bring profits to the company, then I suggest adjusting the salary accordingly. After all, the loss of an employee is too great. The other aspect is the management structure and employment of the company. Due to the particularity of the company's own structure, personnel management is prone to leapfrog management, multi-head management and excessive management. Leapfrog management easily leads to the loss of prestige and enthusiasm of department managers, and finally leads to discord between leaders and employees in the department, and no one is responsible for accidents; Multi-head management easily makes employees unable to adapt to work and worry about work mistakes; Excessive management may cause employees to lose their creativity, and employees are not confident in themselves, making it difficult to cultivate independent talents.

The above is just my personal opinion, which may not be correct, but I sincerely think about the future development of the company, make every effort to do a good job in the sales department and strive for some dignity for the company and myself. Please be careful.

Tentative ideas on the annual sales work plan for next year

Sales target:

It is preliminarily estimated that the growth rate will be about 40% over the previous year in 20 _ _ _, including about170,000 butterfly valves in the first workshop, about 28 million ball valves and about 25 million others. The formulation of this specific goal hopes that the boss of the company can put forward it in a big way among the sales staff in combination with the actual situation and opinions from all sides. Why should we clearly put forward the sales task? Because a clear sales target is not only the company's phased direction of struggle, but also increases the pressure on sales staff to generate motivation.

Sales strategy:

The way of thinking determines the way out, and thought determines action. Only under the guidance of the correct sales strategy can we produce the correct sales means and achieve the established goals. Sales strategy is not immutable. After a period of implementation, it can be checked whether the expected purpose is achieved and whether the direction is correct, and it can be adjusted by stages.

1. Focus on the office and key customers, and focus on promoting the "Shuangda" brand on the premise of maintaining a reasonable growth rate. In the long run, it will ultimately depend on the office and some big customers who have invested more in the "Shuangda" brand. Those Fujian customers who only measure prices are not credible. In view of this, there should be a reasonable price system within 20 years, and there should be a price gradient for office buildings, major customers, retail investors and direct users, such as office buildings 100, small customers 105 and direct users 200. The commitment to the office should be fulfilled as much as possible, especially those offices that promote the brand of Shuangda, and they must be given reasonable protection and thoughtful service, so that they can do their best to promote Shuangda.

2. The sales department arranges a special person to communicate with major customers in the office to understand their needs and sales situation, give special treatment and give more green light to make customers feel the attention of Shuangda.

They, and the service is also very good. Arrange regular visits by regional managers to deepen understanding and increase trust.

3. Expand sales channels and try direct selling. The entry threshold of the valve industry is very low, the price war of general valves has entered a white-hot stage, and the era of low profit has arrived. Companies can choose some projects with good credit and reasonable payment to try direct sales. This road may be financially risky, but relatively high profits can eliminate this risk. Besides, if the competition is so fierce, the company must do direct sales one day, and there is nothing we can do.

4. Strengthen the service concept and penetrate into the hearts of every employee. Customers are served not only by salespeople and marketers who directly face customers, but also by delivery personnel, production personnel, technicians and financial personnel.

5. Shrink the sales product line. The sales line is too long, which makes customers feel that the company's products are not professional enough, and once the truth is discovered, they may lose their trust in the company. Nowadays, large companies are very cautious in purchasing, and too many product lines may lose their company characteristics. (This refers to products that are not too complicated and do not need outsourcing, such as pressure reducing valves, gas valves and soft sealing gate valves. )

Sales department management:

1, personnel arrangement

A) One person shall be responsible for the arrangement, tracking and delivery of workshop production tasks, and make sales statistics.

B) One person is responsible for the daily accounts and financial reconciliation of externally purchased and outsourced goods and sales, and completes the performance statistics of the regional manager, and makes clear the accounts receivable at the first time.

C) One person is responsible for contacting and tracking important customers, informing the quantity, weight, freight and arrival time of the goods at the first time, understanding the customer's needs and transmitting company policy information. D) One person is responsible for foreign trade documents, inspection, delivery and communication with foreign trade companies, including package size and shipping marks.

E) Designate a special person to be responsible for customer reception, and lead the customer workshop to visit and communicate.

F) All personnel should actively participate in customer quotation and deal with problems in sales.

2. Performance appraisal The sales department is a team, and the completion of each sale is completed by the members of the sales department. Therefore, members should not be evaluated only by performance, but by comprehensive evaluation. Similarly, the company's assessment of the sales department can't just look at the performance, because we are also responsible for all aspects of pre-sale, sale and after-sale. The performance appraisal of sales personnel is divided into the following aspects:

A) Attendance Sales Department is the external window of the company, which is not only the external image of the company, but also the internal weather vane. Companies must be firm in this respect, and should not indulge traitors and encourage this bad habit from person to person.

B) Business proficiency and business completion can reflect the business knowledge level of sales staff, which can be used as assessment content to promote employees' learning and innovation and make the sales department a learning team.

C) There is a saying in the field of work attitude service that "attitude is everything". Without positive work attitude and enthusiastic service consciousness, no matter how great the ability is, it will not benefit the company, but will become a black sheep.

3. Training is a booster for employee growth and a way to increase the company's wealth. One is that the sales department conducts internal training irregularly, and the other is to ask technicians to do training for the sales department. The training content includes sales skills, etiquette, technology, etc.

4. Install professional quotation software to improve quotation efficiency and store quotation results for later investigation.

The above is only the preliminary idea of the sales department in the coming year, which is not complete and mature enough. The final plan also asks the bosses to consider and decide.

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