How to run a hotel well?

First, the variety of food and beverage is more expensive than fine.

In the catering industry, whether the taste and flavor of dishes meet the wishes of consumers is far more important than whether the varieties of dishes are rich or not. Rich dishes can give consumers a wider choice, but it will also increase the consumption of raw materials. If it cannot be sold in time, the cost and waste will be considerable.

Second, properly clean up grain stocks.

If the dishes are in stock, they will go bad if not handled in time, which will affect the taste and even endanger the health of consumers. Choosing special dishes or giving away free dishes can not only waste materials, but also enhance customer stickiness. Special price is also a good way to "buy people's hearts".

Third, high turnover rate is the key.

High turnover rate can improve the operating efficiency of operators. After eating, customers can't drive others away by sitting and chatting, but they can constantly add tea and water to interrupt the rhythm of others' speech. After a while, customers will be embarrassed to sit down again. When there are few people, chat with customers, guide them to put forward their own opinions and attract more customers.

Fourth, organize tourist information.

Simply recording customers' information, taste preferences and eating habits, providing accurate service as required next time, or increasing or decreasing side dishes or salty taste, will create a good impression in customers' minds, which is more critical for improving customers' stickiness.

V. Small favors win people's hearts.

On holidays, sending some coupons or discount coupons from time to time can better retain "price-sensitive" customers and has a very positive significance for improving turnover and efficiency. Small favors will not make operators lose too much, but they can get back several times or even dozens of times of benefits.

Six, handling complaints should be appropriate

If business is good, there will inevitably be slow service, and customers with poor patience will also have many complaints. Give customers some free pre-meal snacks, tea, etc. Can effectively resolve the customer's unhappiness caused by problems such as slow eating.

Seven, after-dinner service is very effective.

After eating, give the guests some samples of signature dishes, or some coupons, or car wash coupons. , can cultivate customer loyalty to the brand. Whether the after-dinner service is good or not has a greater impact on consumers' minds. Good after-dinner service is more conducive to cultivating loyal customers.

I wish you success.

Eight, good quality and low price, everyone loves.

Although consumers' economic ability and price tolerance are improving, everyone likes good and cheap goods. The more you falsely report high prices, the more you kill customers, and the less business you have. Within a certain profit range, the price of vegetables can be appropriately reduced to benefit customers, which is also of great benefit to the establishment of long-term customer relations.