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I went to Shangri-La Hotel in Guangzhou to apply for a waiter. What should I pay attention to?
Five-star hotels require all black hair, men's hair should not be over the shoulders, and all fingernails should be cut off. To be a general waiter, you should at least know some English, introduce yourself briefly and prepare an English name. Because most of the clients received by the hotel are foreign guests from Hong Kong and Taiwan, you can introduce yourself and say that your Mandarin and Cantonese are excellent, which is your advantage. Also, be generous and confident, show that you are suitable for the hotel service industry, and be polite to people (if you have worked in any service industry before, such as telephone, you can say it, because it shows that you are eloquent). What's more, the hotel emphasizes the spirit of changing money without saving it (if you have the opportunity to change money without saving it, the hotel regulations will give you a generous bonus). Don't be greedy and cheap. Many times the waiter takes a few dollars of foreign currency (or food) without asking the customer, and the customer will complain and pursue it, and dismiss it at any time (unless the customer tips you privately, you can accept it, and the tipping rules of each hotel are different, so it is better to follow the actual situation). Never try to steal, you will not only be sent to the police station, but also be blacklisted in the global or national hotel industry! ! It is also said that your own reaction ability is high, and your surprise is high, because there are many people staying in the hotel and many different people, and the waiters are required to be eye-catching girls. There are many special events that need to be handled by the waiter himself. In my experience, every hotel will have a murder case or a criminal case, so I remind you to be mentally prepared. There are closed-circuit televisions everywhere in the hotel, and there are many rules. You'd better find an acquaintance to bring them in. Remember the faces of all superiors. They will make surprise inspections at any time and do things calmly. ..... I wonder where you want to go for an interview? I suggest being a porter or a doorman. You can get the most tips, heavier than you at any time ~ it's good to be a waiter in a restaurant, the kitchen is good, and there are many dropouts!
The most important thing to be a hotel is self-confidence and a spirit. In particular, D hair can't have any color, can't be too long, and can't float around, otherwise you will be stopped by the guards at the back door. There are many good things. At most, you can see many stars in the hotel, and there are also many masters who teach you a lot about being a man or being lazy. .......
I have worked in many five-star hotels in Guangzhou before, such as the most stringent White Swan Hotel and Garden Hotel. This is my professional opinion, you can refer to it. ^_^
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