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Interview skills of Barry Trust's financial manager

Basic etiquette in an interview.

(1) Once you make an appointment with the employer, you must arrive at the interview site 5- 10 minutes in advance to show the sincerity of the job seeker and give the other party trust. At the same time, you can adjust your mentality and do some simple equipment preparation to avoid rushing into battle and being in a hurry. In order to do this, we must keep in mind the time and place of the interview, and it is best for qualified students to go ahead of time to avoid being late because they can't find a place or delay on the way. If you are late, you will definitely leave a bad impression on the recruiter and even lose the opportunity for an interview.

(2) Don't be nervous when you enter the interview. If the door is closed, you should knock first and get permission before you go in. Open and close the door gently, calmly and naturally. When you meet, you should take the initiative to greet the recruiter and address it appropriately. Don't sit down when the employer doesn't ask you to sit down. When the employer asks you to sit down, you should say "thank you". Keep a good posture after sitting down. Don't be careless, look around and don't care, so as not to cause disgust. When you leave, ask, "Is there anything else to ask?" When you get permission, you should stand up with a smile, thank you and say goodbye.

(3) Answer the questions of the employer one by one. Listen carefully when you are introduced to the opposite direction. To show that you understand and are interested, you can nod your head at the right time or ask and answer questions appropriately. Answer the examiner's questions clearly, with a moderate voice and a concise and complete answer. Under normal circumstances, don't interrupt the employer's questions or answer questions, otherwise it will give people the impression of impatience, recklessness and impoliteness. After asking questions, you can ask for repetition if you don't understand. When you can't answer a question, you should tell the employer truthfully. Ambiguity and nonsense will lead to the failure of the interview. Be patient with repeated questions and don't show impatience.

(4) In the whole interview process, keep elegant and generous, talk modestly and cautiously, and have a positive and enthusiastic attitude. If the employer has more than two examiners, whose question should you answer? You should look at them and look around other examiners in time to show your respect for them. Pay attention to each other in time when you speak, don't look around, look careless, don't bow your head, and look unconfident. It is also unwise to argue with an employer excitedly, but it is beneficial to keep a calm and supercilious attitude. Some employers ask unreasonable questions to test your reaction. If it is not handled well, it is easy to get confused and the interview effect is obviously not ideal.

2. Candidates' language skills Your language expression art in the interview field marks your maturity and comprehensive quality. It is undoubtedly very important for job seekers to master the skills of language expression. So, how to use conversation skills properly in the interview?

(1) is articulate, fluent in language, elegant and generous. Pay attention to accurate pronunciation and clear articulation when speaking. Also pay attention to control the speed of speech, so as not to stutter and affect the fluency of language. In order to increase the charm of language, we should pay attention to the beauty of rhetoric and avoid using idioms, not to mention uncivilized language.

(2) The tone is peaceful, the intonation is appropriate, and the volume is moderate. Pay attention to the correct use of language, intonation and tone in the interview. When greeting, use intonation, emphasis and long voice to attract the attention of the other party. When introducing yourself, it is best to use a gentle statement tone, not an exclamation tone or imperative sentence. Loud and boring, low and hard to hear. The volume depends on the interview location. When two people interview, the voice should not be too loud when the distance is very close, and the voice should not be too low when the venue is open for group interview. The principle is that every employer can hear your speech clearly.

(3) Language should be subtle, witty and humorous. In addition to expressing clearly when you speak, you can also insert humorous language at an appropriate time, which will increase the relaxed and pleasant atmosphere of the conversation and show your superior temperament and calm demeanor. Especially when encountering problems, witty and humorous language will show a person's wisdom, help to save the day and leave a good impression.

(4) Pay attention to the listener's reaction. Job interview is different from speech, but it is closer to general conversation. In conversation, you should always pay attention to the listener's reaction. For example, the listener is absent-minded, which may indicate that he is not interested in this passage, so you should try to change the subject; Listening to the ear may indicate that the other party is hard to hear clearly because of the low volume; Frowning and shaking your head may indicate that your words are inappropriate. Adjust your language, intonation, tone, volume and rhetoric, including the content of the statement, according to these reactions of the other party. Only in this way can we get good interview results.

3, the skills of candidates' gestures In fact, in daily life communication, people are consciously or unconsciously using gestures to help them express their wishes. So, how to use gestures correctly in an interview?

(1) gesture of concern. When talking to others, be sure to pay attention to their conversation and show that you are listening attentively. The other party can only listen to your conversation happily and intently and have a good impression on you after they feel that their conversation is being paid attention to and understood. This is especially true in interviews. General gestures to show concern are: put your hands in front of your mouth or put your fingers under your ears; Or cross your hands and lean forward.

4. Candidates' answering skills

(1) Get to the point, be concise, clear and well-founded. In general, you should draw a conclusion first, then discuss it, first express your central idea clearly, and then make a narrative and argument. Otherwise, a long speech will make people accomplish nothing. The interview time is limited, the nerves are a little nervous, and there are too many superfluous words, which are easy to digress, but will dilute or miss the topic.

(2) Explain the whole story and avoid abstraction. Employers always want to know the specific situation of some candidates when asking questions, and must not simply answer with "yes" and "no". Depending on the questions raised, some need to explain the reasons and some need to explain the degree. Answers that are too abstract and don't tell the whole story often don't leave a concrete impression on the examiner.

(3) Confirm the content of the question and avoid answering irrelevant questions. In the interview, if the questions put forward by the employer are out of touch for a while, so that you don't know where to answer or it is difficult to understand the meaning of the other party's questions, you can repeat the questions, first talk about your understanding of this question, and then ask the other party to confirm the content. Unclear questions must be made clear, so as to be targeted and not answer irrelevant questions.

(4) Have personal opinions and characteristics. Employers sometimes receive several applicants, ask the same question several times and listen to similar answers several times. Therefore, employers will find it boring. Only an answer with unique personal opinions and characteristics will arouse the interest and attention of the other party.

(5) Knowing means knowing, and not knowing means not knowing. It is not enough to avoid problems that you don't understand, don't understand and don't know, keep silent, be far-fetched and pretend to understand. Admitting your shortcomings sincerely and frankly will win the trust and goodwill of the examiner.

5. Candidates' skills to eliminate nervousness Because the success of the interview is related to the future of job seekers, college students are often prone to nervousness during the interview. Some college students may fail the interview because they are too nervous. Therefore, we must try our best to eliminate excessive tension. Here are several techniques to eliminate excessive tension for students' reference.

(1) Read a lively and interesting magazine book before the interview. At this time, reading books and periodicals can divert attention, adjust emotions and overcome stage fright during the interview. Avoid nervousness and anxiety when waiting.

(2) Pay attention to controlling the pace of conversation during the interview. If you feel nervous after entering the examination room, don't speak in a hurry, but concentrate on listening to the questions and then answer them calmly. Generally speaking, when people are nervous, they will unconsciously speed up their speech, which is not conducive to the other party to hear clearly, and will also give people a sense of panic. If you speak too fast, you will often make mistakes and even get tongue-tied, which will further strengthen your nervousness and lead to confusion. Of course, speaking too slowly, lacking passion and boring atmosphere can also be boring. In order to avoid this situation, you can consciously slow down when you start speaking, and then increase your tone and speed appropriately after you enter the state. This can not only stabilize your nervousness, but also reverse the boring atmosphere of the interview.

(3) When answering questions, eyes can be aimed at the forehead of the questioner. Some people don't know where to look when answering questions Experience has proved that absent-minded and uncertain people make people feel dishonest; People with drooping eyes give people an impression of lack of self-confidence; Staring straight at the questioner will be misunderstood as challenging him and giving people the feeling of being unruly. If you focus on the other person's forehead during the interview, you can not only give the other person a sincere and confident impression, but also summon up courage and eliminate tension. Finally, we should correctly treat the mistakes and failures in the interview. It is inevitable to make mistakes in the interview dialogue because of nervousness, and it is impossible to succeed in an interview. At this time, we must not be discouraged. Remember, a moment's mistake doesn't mean the interview failed. It's important to beat yourself. Don't give up the opportunity easily. Even if an interview is unsuccessful, we should analyze the specific reasons, sum up the experience and lessons, and welcome the next interview with a brand-new attitude. Make clear three elements before the interview-when (time), where (place) and who (contact person): Under normal circumstances, the recruitment unit will take the form of telephone notification. Now please listen carefully. In case you don't hear clearly, just ask. For some big companies, you'd better remember the contact person. Don't think that only the personnel department is responsible for recruitment. In big companies, sometimes the personnel department does not participate in the interview at all, but only intervenes in the recruitment procedures at the end. If you are not familiar with the location, you can check the terrain first.

2. Know yourself and yourself

1) Get to know some corporate backgrounds in advance, that is, do some homework or research at home first. Specific issues can include: the background of the country where the enterprise is located, the overall industry situation of the enterprise, the products of the enterprise, the customer base of the enterprise, the competitors of the enterprise, the hot topics of the enterprise, and the organizational structure of the enterprise. If possible, it is best to know more about the big boss and department manager of this enterprise. These are enough to show your love and yearning for this enterprise. In today's information age, you might as well look around the corporate homepage, and you may find something unexpected. Of course, although you secretly instilled so much enterprise information into yourself, don't pour it all on others. Only by showing it naturally can you achieve your real purpose. Don't be afraid to show off. They must know better than you, and they will grade you at any time.

2) Prepare questions and think carefully: What will they ask me? Thinking about countermeasures-what do I want to know about fighting? Discover problems-challenges

3) Simulated interview practice may not be necessary in the recruitment of state-owned enterprises, but it is very important if you want to apply for a foreign company. And students at school should strive for more opportunities for this kind of exercise. Our company once gave mock interviews to students from Peking University and Tsinghua School of Economics and Management, so the students got the opportunity to practice and exercise, and they were less nervous during the real interview.

Go into battle in disguise

1) Dress: Try to be simple and generous, and fully show your confidence no matter what you wear. Generally speaking, the clothes you wear should be clean and suitable for this industry. Especially when going to a foreign company, you must wear professional clothes. Men should wear suits and women should wear suits. The quality of clothes will affect your self-confidence. Only when your clothes blend with the people around you will you feel harmonious and relaxed, and your self-confidence will naturally increase. So do we have to wear famous brands? It's really unnecessary. Big foreign companies don't value these, what they really value is your inner quality.

2) interview items: bring your resume. Maybe you will ask, "don't they all have my resume?" Why should I bring it again? "A Generally speaking, the person who received your resume and the person who interviewed you are not necessarily the same person.

B. There are many people attending the interview, and the resumes are easily confused.

C. don't think that the interviewer is not nervous. I wonder if he lost your resume when he was nervous.

D. The interviewer sometimes asks you for your resume, not because he doesn't have it, but because your resume may be in his hand. He only wanted to see if you were thoughtful and prepared. And think about it, the resume in the examiner's hand may be copied many times, and it may be vague and unrecognizable. If you send him an original resume with excellent paper and perfect production, he will definitely shine at the moment. At this bright moment, your "first three minutes impression value" soared. Example: Several students from the accounting department of Tsinghua University went to a famous international accounting firm for an interview. After waiting for a while, the examiner told them that for some reason, they couldn't find their resumes and asked if they could provide another resume. Only one classmate brought an extra resume at that time. Later, that classmate was admitted. Did you get some inspiration from this real thing?

4. psychological tactics 1) ensure sleep: don't take a negative attitude, sleep as much as you want. Be sure to follow the normal routine and ensure adequate sleep. However, some people may be over-excited or over-entertained, resulting in exhaustion and listlessness the next day; Some people break the rules of work and rest, go to bed early, sleep dizzy and have swollen eyes; Others are too nervous to sleep. then what Count sheep. After all, you must have a good sleep. When the Kuomintang tortured party member to extract confessions, it used fatigue tactics. I won't let you sleep in the strong light. What was the result? Because of long-term insomnia, people's thinking is chaotic and difficult to control. A little stimulation will tell you everything. What you said is extremely poorly organized and logical, not to mention analytical and persuasive. Of course, the interview is not a confession, but this example is enough to illustrate the importance of a good sleep.

2) Breakfast: Daily habits are the best. Why do you say we should follow our daily habits? This is not only a physical problem, but also a psychological problem. If you suddenly feel hungry during the interview, you are likely to become nervous immediately. The more nervous, the more hungry, and the more hungry, the more nervous. This vicious circle turns a small physiological reaction into a big psychological reaction. So in order to relax yourself, you can get up and jog for a while in the morning to ensure a good mood.

3) Build self-confidence: For the unemployed, re-employment and self-confidence reconstruction are very important. Especially those who fall from the "cloud nine" fall too hard and it will be more difficult to get up. But it must be remembered that the sunshine is always after the storm, the dark clouds disperse and the sky is clear. Others have interviewed many times, and the last round is often brushed off. Over time, I lost all confidence and thought I couldn't wait for the day when I won the lottery. In fact, you must remember that it is only a matter of time to pay. Success always belongs to persistent people. Finally, what should you do if something bad happens at the critical moment of the interview? Actually, I think everyone has this experience. When a person keeps a positive attitude and a good mental state, bad things will get better and good things will get better, so you can deal with everything calmly. But when a person is depressed and has a negative attitude, all he sees is black events, and bad things will follow. In fact, these are all subjective psychological factors. Look at the world with a normal heart and a sunny heart, and you will find that the world is actually beautiful. Be optimistic, you will be full of confidence every day. Try some small ways to build confidence:

A. If you are good at a sport, find someone with a lower level to compete, so winning the game easily will greatly enhance your self-confidence. Such as table tennis and badminton.

B. Go to a healthy beauty salon and enjoy a head massage. That kind of environment advocates customer first, and the service lady will receive you attentively. You can dress appropriately and tip generously, which will make you feel like a big boss psychologically and double your self-confidence. But be careful, don't think that money makes the mare go, just bossing the waiter around like this. Respecting the service industry is a matter of self-cultivation.