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How to manage the hotel operation team?
The management of hotel operation team needs to consider many aspects, including planning structure, making salary standards, employee recruitment, job training, performance appraisal, promotion, team building and so on. Among them, performance appraisal can evaluate and quantify the evaluation content as much as possible, reflect the fairness of income, and also allow employees to evaluate whether they are competent. According to the attributes of different departments and positions, it is the motivation of employees to exceed the performance and contribute to the overall improvement of the hotel. In terms of management methods, first, it is necessary to be stable and ensure that employees have cakes in their hearts and money in their hands; Second, we must unite, have a harmonious atmosphere, and have no obvious contradictions; Third, we must cooperate and earnestly perform our duties; Fourth, it is necessary to achieve a win-win situation and maximize the common development and growth of employees and hotels.
In addition, internal management is also the internal strength of hotel daily management, and the focus should be on safety management and quality management. Safety is the foundation of hotel management, focusing on the personal property and privacy safety of guests, hotel property and brand safety.
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