Practical experience of 2020 hotel

Internship is an experience that every college student will have. What we can learn and gain from it depends entirely on our own efforts. The following is my "2020 Hotel Internship Experience" for your reference only. Welcome to reading.

2020 Hotel Internship Experience (1) Through this internship, I am most impressed that knowledge is important for the service industry, but practice is more important. After entering the workplace, what you have to do is to forget your education and exercise your ability through theory and practice. An enterprise not only looks at your education, but also values your ability. For the service industry, the first thing to do is to treat people sincerely, lower their posture, do their job well, work hard and forge ahead in their jobs, and cultivate their practical operation ability. Ability is the capital of growth and the best way to the future.

Just a few weeks' internship made me feel that I had gained a lot, and I personally realized the hard work, the complexity of society, the importance of practice and the necessity of reading. During the internship, I will work slowly according to the guidance of the hotel leaders, and actively learn the hotel service process and daily operation process. Let me deeply realize that the close combination of study and practice is inseparable. Let me realize the equal relationship between study and practice. Practice is mainly to have a certain perceptual knowledge of the professional knowledge I have learned and its application in practice, so as to help me combine the theoretical knowledge I have learned in the hotel management class with practical experience, lay a good foundation for future course study, and be more conducive to learning, understanding and mastering professional foundations and courses. At the same time, the experience of this hotel cognitive internship will be helpful for future employment. Here, thank the hotel for creating a good platform for me.

Internship is the first stop for a person to succeed from youth and the first turning point in life to practical work. With a happy mood, we started the necessary journey-internship. Although the internship is cruel, you can gain success and hope. We should keep our goals and ideals in mind, so as to fulfill our duties, be diligent, be brave in dedication and work hard, and finally achieve the predetermined goals. Don't let people look down on me, don't discredit yourself, and prove to others with my own strength-I am a strong person, whether at work or at school.

I was very excited when I first started my internship. I have always had an idea that I can finally leave the boring textbook. When I stepped into the hotel, I felt that my choice was wrong, but it was too late. Maybe this is a psychological struggle that every intern has to go through. Later, the hotel made a series of arrangements for us: dining, filling out work application forms, getting work cards, famous brands and uniforms, departmental training, going to work and so on. The tight arrangement has changed us from students to employees. Like regular employees, we also punch in and wear employee uniforms. Different from regular employees, we interns have another identity, that is, the identity of students. Although internship is an extension of our study, it is also an indispensable part of our study. But we have youthful enthusiasm, thirst for knowledge and yearning for the future.

Three months, just three months, taught me what I haven't learned in 18 years. This is the power of society. I seem to have grown up a lot in just three months. I know how to cherish, learn to be patient and tolerant, know how to live, understand difficulties, and taste the ups and downs. I have to thank my parents from the bottom of my heart for raising me.

Practice is to apply the theoretical knowledge we have learned in school to objective reality, so that the theoretical knowledge we have learned becomes useful. If we only study and don't practice, then what we learn is equal to zero. Theory should be combined with practice. Through this period of study, I learned something that I couldn't learn at school. Because the environment is different, the people and things you meet are different, and the things you learn are different. Besides, I didn't study hotel management before, but Chinese cooking. I have no hotel management experience, but our manager, foreman and colleagues are very concerned about me. If I don't know anything, I always take pains to teach me and point out my mistakes.

In the canteen, others can recognize me as a student who is studying at a glance. When I ask them why, they always say I can see it in my face. Hehe ... Maybe everyone who has never experienced society has an unknown experience! I didn't flinch because I had no experience in front of them. I believe I can do it as well as they do. My work is very complicated and my working hours are not fixed. Although it's been a long time, I'm a warm-blooded young man and I don't feel tired at all. I think this is an inspiration, a feeling of life and a contact with society.

I remember our manager said that the school was a small society, but I always felt that there was always that innocence and sincerity on campus. Although the students are secondary school students, they still maintain their status as students. Enter the enterprise and meet all kinds of guests, colleagues, bosses, etc. The relationship is complicated, but I have to face everything I have never faced before. I remember that one of the problems reflected in the job fair held by our school is that there is a certain gap between students' practical operation ability and theoretical study at school. In this internship, I feel deeply about it. In school, there are many theories, but in fact, many aspects are almost comprehensive; In practical work, you may encounter situations that you haven't learned in books, and you may not need the knowledge in books at all. But in the end, I am a member of society, and I want to communicate with and contribute to society.

In a blink of an eye, more than two months of internship time passed, in this short two months. I realized that if I want to define my goals, I must get along well with my colleagues and communicate well with my guests. At the same time, I can flexibly apply the theoretical knowledge I have learned to practice during my internship. Here, I would like to thank the school teachers for their earnest teaching and the hotel leaders for their meticulous care.

Through this internship, I not only exercised my operational skills, but also realized that I should learn to be independent in society as soon as possible, dare to participate in social competition, dare to bear social pressure and let myself grow rapidly. Generally speaking, as a graduating student, this internship will be an important capital accumulation for my future work and life.

Hotel internship experience in 2020 (2) A short one-month hotel internship passed quickly, and my first job ended like this. I learned a lot, felt a lot, and realized a lot when I worked in Chutian Road Hotel for a month. During this month, I also learned something that will benefit me for life. The first internship, the first job, let me understand that we are just flowers in the greenhouse now, and we have not experienced any wind and rain, so when we transplant them outdoors, they will wither. Therefore, it is necessary and necessary to participate in social practice activities. In this way, when we leave school, we can better step into society, get in touch with society, understand society and join society. Practice also allows us to broaden our horizons in society, increase our talents, and define the goals of our future life. Society is a big classroom, let us learn, educate and inspire, and lay a solid foundation for our future life.

First, try to make money.

Working hard in the hotel all day, facing the same thing and doing the same thing every day, is really boring and hard. I really understand that it is really not easy for parents to earn money at home.

Second, interpersonal communication.

What impressed me most about this practice is interpersonal communication. Everyone knows that interpersonal communication in society is very complicated. I think it's hard for everyone to say clearly. Only when you have experienced it can you understand it and have a profound experience.

The hotel is like a big dye vat. People get together for work. Everyone has his own thoughts and personality. It takes a lot of skill to get along with them. If we can't change anything in communication, then we must adopt various methods to adapt to it. This internship has taught me a lot, but the most important thing is that I have made great progress in dealing with people and how to deal with interpersonal relationships. At the same time, in this practice, I deeply realized that in the process of practice, we Qin Yingren are hands-on, constantly pondering, constantly learning and accumulating. Ask more questions if you don't understand, consult more teachers, communicate more with colleagues and cooperate more.

Third, the management of managers.

A hotel has many managers, just like the leaders of our school and the class cadres of our class. If you want to be a good manager, you must have your own good management plan. Manage each of your employees with new management methods. But in terms of management methods, you should have different management plans for different employees, so that your employees will obey you.

Fourth, self-reliance and self-reliance

At home, we have the care, care and care of our parents and live a carefree life. But only when you enter the society and take part in the work, no matter what kind of difficulties and setbacks you encounter, you must solve them yourself and bear them yourself. In this month's practice, I also learned to be self-reliant. Everything depends on myself, and now I can be independent even if my parents are not around.

This month's internship, I almost gave up halfway. The monotony of work, the pain on my feet, the hot weather and the prickly heat on my body almost made me give up. But I survived, I defeated myself, and I can stand on my own feet.

Verb (abbreviation for verb) the importance of occupation

I choose to learn cooking, and naturally I pay more attention to things related to my major in this practice. Although I'm just a Dutchman who works in the kitchen, I'm glad to really apply what I learned at school. In school, the practice time is generally less, and most of the majors I have mastered belong to the theoretical part, which is sometimes not used at all in practical operation. This makes me understand how to combine my theoretical knowledge with practical operation is a very important link. So we should learn our professional knowledge better and lay a more solid foundation for our future work.

2020 Hotel Internship Experience (3) First of all, I am very grateful to xx Hotel for giving me a good internship opportunity and platform, and also thank my colleagues for their help and support. I joined xx Hotel on xx, xx, xx. Although the time is not long, I really feel that I have learned a lot, been greatly inspired and gained a lot of experience.

Hotel industry is a complex system with many management departments. For newcomers, I think it is the best way to learn quickly. The purpose of going deep into the scene is to effectively control the first-hand information. How the work arranged by the hotel is carried out can only be known by going deep into the scene. For example, analyzing and summarizing other information in time makes the work more targeted and effective, which is also an important embodiment of the implementation, management and inspection of managers. On the contrary, I know little about the situation after the work arrangement, and over time, my business ability will be greatly reduced.

Pay more attention to details. Paying attention to details means paying attention to the quality of customer service. First of all, we must have the ability to find and solve problems. We should carefully observe every point of customers' gestures, smiles, words and deeds, dress and so on, and try to achieve the best service concept, and at the same time correct problems in time when found. Secondly, play a good role as an example, starting from the details of your own requirements, ask to go to the scene and serve the scene. Thirdly, through communication, exchange and improvement, the service concept will be improved, and the personalization and affection of customer service will be constantly reflected in the details, and the service will form the transmission of affection, and the details will be integrated into the bit by bit service, so that guests can truly feel affection, pleasure and surprise, and the details will play a valuable role.

Solve problems quickly. The hotel industry encounters all kinds of problems every day, 365 days a year. Dealing with or solving various problems quickly is the best embodiment of professional ability, communication and coordination ability, sense of responsibility and mission, and also the most direct embodiment of work efficiency in implementation. If the problem is handled quickly, the work efficiency will be high, otherwise, the work efficiency will be low.

Through this short study, I have a deeper understanding of the hotel, really feel the vitality and charm of the hotel, and realize the obligation and service consciousness as a star hotel employee! In the future work, I will apply the knowledge I have learned to the hotel work flexibly and truly be a satisfied star hotel employee. I firmly believe that, with the joint efforts of all of us, Fu Jia Hotel will surely create more glories!

2020 Hotel Internship Experience (4) I have been working in the hotel for almost four months. This is my first internship, so I learned a lot:

First, the outside world is wonderful and helpless.

Different jobs have different work etiquette and discipline, but they are similar. As a first-line hotel waiter, you should have certain basic qualities. First of all, you should have a good gfd, the uniform should be clean and flat, and the nails should not be kept neat. Second, keep smiling and be polite when serving; Even if there are no guests, pay attention to your image. Third, a sense of responsibility, unity and cooperation. The sudden change of role is also difficult for me to accept psychologically. A college student became a social worker. No matter whether you want to engage in the tourism industry in the future, you should face and accept this internship with a positive attitude. I have the love of my family at home and the care of my teachers at school, and I have never seriously thought about my responsibilities. When I was internship, I found out that everything was hard-won. There is a saying that the outside world is wonderful and helpless. On the university campus, students help each other and learn book knowledge; In the workplace, everyone will work hard to support their families, get higher salary and promotion, and there is fierce competition everywhere. Only through personal experience can we understand the complexity of society and ourselves. Everyone is still a child. Through practice, I feel that I have grown up and my psychological quality has been improved to a certain extent, so that we can adapt to the society and understand the relationship between academic qualifications and working ability.

Second, interpersonal relationship and communication skills.

When working in a hotel, you must learn to deal with the relationship with leaders, colleagues and guests. Communication between people is an art, and we should learn to be fickle when communicating with others. At work, we will meet all kinds of guests and even meet foreigners. I usually feel a lot of pressure when I start communicating with them, and sometimes I sweat nervously, but it is precisely because of my contact and communication with them that I have exercised my language expression ability and learned how to communicate with them. Many guests will call or consult the hotel in person. After solving their doubts through my introduction and explanation, they felt a sense of accomplishment. For me, learning how to be a man is undoubtedly the best reward I get.

Third, pain and happiness.

During the internship, I am glad that I met a group of good colleagues. Hotel employees are generally locals, all the same age as us, and most of them are even younger than us. We are already the eldest sister among xx employees. From the first time we met, I was deeply attracted by these lovely little girls. When we were training, we also demonstrated the reception and explanation of the post to us many times. They also took care of us when they first took up their posts. Knowing that we were not adapted, they often didn't rest, so they let us rest. If you don't understand anything, you will explain it to us carefully and patiently, and sometimes you will take the initiative to tell us what to pay attention to in order to avoid mistakes. When we do something wrong, we will not blame us, but will encourage us. Colleagues know that we can't often go home to eat at home, and the nutrition is not enough, so they specially invited us to their home for dinner many times. I can't go home for the New Year, so let's have dinner on New Year's Eve. I keep all these in mind. Thank you, my lovely colleagues. The most profound one was at the end of xx. I got gastroenteritis, vomited for two days and had diarrhea. For two consecutive nights, colleagues and ministers took me out of the county to see a doctor during working hours. Because I don't feel well, I can't perform my duties well. They will help me finish it. Although they are not my family, they all take care of me and care about me. I want to say thank you here. I am very happy to be accompanied by these good colleagues in the monotonous and complicated internship days!

Experience of hotel internship in 2020 (5) Our school organized a hotel internship for us on xx, xx, xx, and we conducted an internship in xx Hotel. I was still a little excited and nervous when I participated in the internship for the first time.

Our internship department is the housekeeping department, and it is the xx manager of the housekeeping department who teaches us to learn. She gave us a complete demonstration of how to spread sheets, how to put quilt covers and pillowcases, what to pay attention to during the period, and how to wear them to look good. What impressed me the most was the feeling of "three in one". It was very simple to watch the master do it, but when it came to our hands, it would be the kind that was useless once it was done. In the afternoon examination, I felt exhausted after making the bed, and I also felt that the room attendant was not easy. The overall effect of cleaning a room should be comfortable and beautiful. To do this, you must be careful.

This internship, we learned some hotel knowledge and got a good exercise and promotion.