What are the after-sales service methods in Suning.cn?

Return and exchange, maintenance service.

1. Return: If the purchased goods have quality problems or do not meet expectations, you can apply for return. Suning.cn provides after-sales services such as unreasonable returns and quality problems, and consumers can choose appropriate return methods according to their needs.

2. Maintenance service: If the purchased electronic products or household appliances fail during the warranty period, you can apply to Suning.cn for maintenance service. Consumers can contact Suning customer service and provide the corresponding purchase order number and fault description, and Suning will provide the corresponding maintenance plan and service.