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Beijing high-speed railway station manual customer service telephone number

High-speed railway station's manual customer service telephone number: 0 10- 12306.

When making an appointment call, the railway department does not charge any extra fees except the telephone charges charged by the telecom operators. There is no service charge when changing tickets at the station ticket window and automatic ticket vending machine. When changing tickets at the railway sales point window and automatic ticket vending machines (including local and off-site), a ticket service fee will be charged for each ticket.

general layout

The main body of Beijing South Railway Station consists of five floors, namely: elevated waiting hall, platform track floor, transfer hall, subway line 4 and subway 14 line. There are 2 floors above ground and 3 floors underground, and the platform is located at the bottom.

The elevated waiting floor is the second floor above the ground, with an independent waiting room in the center, ticketing office buildings in the four corners, entrance halls on the east and west sides, and waiting areas from north to south in turn, which can accommodate 6,543,800 people at the same time. There are 84 window automatic ticket vending machines and 39 automatic ticket vending machines in the station. Ticket checking and pit stop are controlled by automatic ticket checking system.