What is the task of the account manager?

Account managers have different positions and occupations in different companies, because each company has different business areas and work priorities. The responsibilities of the account manager position in China Telecom Branch are as follows:

Responsible for developing the customer relationship of the operator's headquarters and analyzing and evaluating the customers in all aspects.

Be responsible for classifying market customers and establishing target markets and potential customers.

Responsible for collecting market information and analyzing competitors.

Effectively monitor and control customer risks.

Be responsible for the shortlisting and operation of operator's project selection.

Responsible for supporting sales in regional markets.

Responsible for assisting other departments of the business department to complete market and other related work.

Whether it is an account manager or some other names, such as customer consultant, it actually refers to a kind of personnel who contact customers and provide services to customers within the company.

Account managers must have good social communication and organization and coordination skills, modern management consciousness and team spirit of time management, warm and cheerful personality and sense of responsibility.

References:

Baidu Encyclopedia Entry-Account Manager