Year-end summary of three couriers

# Work Summary # Introduction Work summary, year-end summary, half-year summary and quarterly summary are the most common and universal. As far as its content is concerned, work summary is to conduct a comprehensive and systematic general inspection, general evaluation, general analysis and general research on the work for a period of time, and analyze the shortcomings of achievements in order to learn from them. Summary is a kind of applied writing, which is a rational thinking about the work that has been done. Summary and planning are complementary, based on the work plan, and planning is always based on summing up experience. There is a rule: plan-practice-summary-re-plan-practice-summary. The following is the "Three Personal Year-end Summaries of Couriers" compiled by the No Work Summary Channel for you. Welcome to read!

As time goes by, 20 16 has passed. Looking back on the work in the past year, with the effective leadership of the company and the cooperation of various departments, all the work of the logistics department was carried out in an orderly manner and the work plan of last year was completed. However, there are still many problems in the daily management of departments, which need continuous improvement and perfection. The work responsibilities of this department, the main work completion in 20 16, the existing problems and the work plan for 20 17 are reported as follows:

First, the work content:

1, responsible for the overall management of the daily work of the logistics department, and formulating the post responsibilities and related management regulations of each position in this department.

2. Manage logistics distribution, warehousing, crushing and other links to ensure that the whole team organizes and mobilizes to fully implement the task.

3. Control logistics distribution and warehousing management costs, optimize manpower and save company resources.

4. Do a good job in personnel management and work arrangements for each position, and actively assist in handling various abnormal situations.

5. Do a good job in the daily management of the department and the collection and statistics of performance data.

6. Accept and complete other tasks assigned by superiors.

Second, the logistics department 20 16 summary of the completion of the main work:

1. Through process optimization, the manpower of the warehouse was reasonably streamlined, and the staff of the raw material warehouse, semi-finished product warehouse and finished product warehouse were reduced from two to one, which improved the work efficiency of the department and saved the company's cost.

2. The main daily work of the department is managed by data (such as timely delivery rate statistics, overtime statistics of the department, material box recycling statistics of yanfeng system, car rental and vehicle fuel consumption statistics, etc.). ), so that departments and companies can know the relevant situation in time and correct and improve the relevant management in time.

3. Improve the system management of materials in and out of the warehouse, establish a return warehouse, and classify the materials returned by customers, which is convenient for statistical analysis of data. Establish FIFO inventory control of raw materials and semi-finished products to facilitate FIFO and traceability of materials.

4. In the aspect of warehousing and outgoing of finished products, the related operation processes have been improved and optimized (for example, the warehouse keeper of finished products prepares goods according to the order, and the delivery personnel check the loading situation of materials according to the supply details when loading, and find out the wrong loading and missing loading in time). Through the publicity of daily departmental meetings and the post management of relevant personnel, the phenomenon of wrong delivery of finished products has been effectively curbed, and customer complaints have been significantly reduced.

5. Through the coordination with the ordering personnel of Yanfeng Bailey and Lingang Factory, the transit time of receiving goods was properly adjusted, which significantly improved the use efficiency of our delivery vehicles and ensured the timely delivery of some orders from Taichang.

6. The waste products of the upper and lower covers stored outside the crushing room shall be crushed and reused in time, and the relevant sites shall be cleaned for the stacking of semi-finished products, so as to alleviate the shortage of semi-finished products warehouse.

7. Through the publicity of the regular meeting of the department and the education of the problems in daily operation, the team consciousness of the employees in this department has been obviously improved, and the daily work can also operate normally under the condition of insufficient staffing.

Three. 20 16 problems in the work of the logistics department:

1. With the increase of dull materials in the warehouse and the introduction of new projects, the space of raw material warehouse, semi-finished product warehouse and finished product warehouse is seriously insufficient, and there are great difficulties in material positioning management (such as finished products and raw materials produced by Taichang and Feier, etc.), which makes it inconvenient for warehouse inventory and material FIFO.

2. Some people are not responsible enough, and the 6S on the job site is very poor (for example, the delivery man missed the delivery note, and the auxiliary materials warehouse and powder room are very poor). In management, due to the salary and treatment of personnel, it is difficult to recruit the lost personnel and the work execution is very poor, which is not conducive to the healthy development of the department.

3. Uncontrollable recovery of delivery boxes in Yanfeng system. Although the signing procedures of both parties have been established in the material container recycling link, it is impossible to investigate the loss responsibility of the customer, and it can only play a supervisory role in the logistics link of our company, which cannot fundamentally solve the problem.

4. There are deficiencies in vehicle management. Failing to supervise and implement the daily maintenance management of vehicles, there is a phenomenon that vehicle maintenance is not timely, and there is a lack of safety education for drivers, which leads to vehicle accidents.

Four. 20 17 year work plan of logistics department:

In view of the above problems and weak links in management, in the new year, we will strive to solidly promote the work of our department and plan to carry out the following work:

1, strengthen the construction of departmental team consciousness, improve departmental cohesion, and strive to create a good working atmosphere. Through conference propaganda, work incentive and elimination mechanism, employees can be enhanced to care about the work of the department from passive to active, and put forward their own suggestions, thus improving their organizational and communication skills.

2. Strengthen the safety education of department personnel, especially drivers, regularly study and publicize safety knowledge and related cases, improve the safety awareness of department personnel, and nip in the bud.

3, formulate relevant assessment system, improve the service consciousness and service level of the department. It is hoped that within the scope permitted by the company, the salary structure of relevant personnel will be adjusted, and an appropriate assessment system will be implemented for different positions in the department to improve the enthusiasm of employees and curb the occurrence of undesirable phenomena.

4. Strengthen the management of finished product delivery and logistics delivery, strictly require drivers to deliver goods at cross time, realize the accuracy of finished product delivery and the on-time delivery rate of logistics finished products to reach 100%, strengthen the control of container recycling, and strive to achieve a total monthly container recovery rate of over 95%.

5. Strengthen vehicle maintenance management, formulate vehicle maintenance specifications, and require drivers to fill in vehicle maintenance records to clean and protect vehicles.

6. Improve warehouse management and strengthen 6S, material positioning, first-in first-out, material traceability, account accuracy, sluggish material handling and powder site management.

Chapter 2 1. Basic information

Earnestly enhance the sense of responsibility and mission, take preventing vehicle safety accidents and putting an end to illegal driving as the top priority of vehicle management, and leaders attach great importance to support and vehicle safety management. Vigorously support the specific work of vehicle management.

* * * There are currently 3 vehicles. Including 1 duty vehicle, 1 Mitsubishi off-road vehicle and 1 Cheetah off-road vehicle. There are 65,438 drivers and 65,438 managers. Responsible for the purchase of all vehicles, payment of fuel and insurance, settlement, secondary maintenance, accident handling, maintenance supervision, vehicle file arrangement and so on. And I also undertake the work of a driver. The fleet has the function of issuing plans for all vehicles. Responsibility and obligation of establishing and perfecting innovative vehicle management system. At present, the vehicle management system is being revised and needs to be improved.

Second, the work situation

Strictly abide by the operating rules and road traffic laws to be foolproof. When I have a little spare time, I will study all kinds of traffic laws and regulations with great concentration, so as to drive safely according to the rules. Always read the traffic atlas, memorize all kinds of traffic routes, avoid detours and bad roads during driving, and save time and fuel. In vehicle maintenance, we should play the dual roles of "doctor" and "beautician", be familiar with the technical performance of various vehicles in regular maintenance, regular maintenance and regular cleaning, and troubleshoot in time to keep the vehicles in good condition.

It is difficult to manage the current lack of drivers. Never flinch before work. Unite comrades, help others, and don't haggle over every ounce for personal interests. In every trip, after sending their comrades safely to their destination, they immediately moved things and equipment with their comrades regardless of the fatigue of the journey, and took the initiative to provide good service after running. Experience of personal development view

Being a driver is hard, and being a good driver is even more difficult. "Do it well" is my life principle. When I drive home late at night, I feel the pain of driving; When you see the trust of leaders and the recognition of comrades, and see the fruitful results of work development, you can enjoy the sweetness of driving. I always love my job, take my unit as my home and do my job dutifully. Often work overtime, no shifts, no sundays and holidays, and stand by when you get off the bus. No matter leaders or comrades, I get on the bus with greetings and leave messages when I get off. As soon as I heard that there was a driving task, I didn't rest and immediately threw myself into my work. As a manager and a driver, always keep in mind the heavy responsibility you shoulder.

Third, the problem of work.

Although some achievements and progress have been made, the existing problems can not be ignored, such as: their own quality needs to be further improved and service awareness needs to be improved. In my future work, I will try my best to make up for these shortcomings and comprehensively improve my comprehensive quality, professional level and service quality.

Some people say that when you choose a driver, you choose hard work. I will stay with this hard job for a long time in the future, but I will never regret it, because I am willing to give all my enthusiasm and show all my sincerity for my career. I am willing to give everything for my beloved Zhengfeng Company.

IV. Next Work Plan

We will continue to study deeply and improve ourselves. Next, we will start with the details and further improve the vehicle management measures. Especially in the management of drivers, we should strengthen supervision, inspection and training, learn the Road Traffic Safety Law, and improve the overall quality of drivers. Through education and training, the theoretical and practical operation level of drivers can be improved and the traffic accident rate can be reduced. Do a good job in team building, strengthen vehicle management at the same time, improve safety awareness, combine management with education, persist for a long time, and be firm and solid.

Article 3 I have been working as an intern in the post of letter opening since the Spring Festival of 20xx. Through a period of understanding of his work, he has become a car delivery man and gradually become a county and city sealer. With the reform of the company and the help of my colleagues, I gradually grew up, and I also realized the happiness of my work through hardships. Every encouragement from leaders and every care from colleagues is happiness. There are many shortcomings in previous work:

One: obey. It is necessary for an enterprise and institution employee to finish every task assigned by the leader seriously, but I still have some shortcomings that need to be corrected and improved. To change from a courier to a good courier salesman, take daily tasks as a stepping stone to your progress. The arrangement of the leader is the charge number, and follow up the shift at the first time. I obeyed, and I know more about the significance and importance of obedience. I have been constantly changing my working environment and place since I joined the company for three years. Sometimes I really don't understand, but I still do my job unswervingly. I know there must be leadership reasons for this arrangement, and I will be more obedient to the transfer in my future work.

Two: deficiencies in the work.

1, personal accomplishment and basic quality need to be further improved.

2, the theoretical level and working ability are still slightly insufficient, and they need to grow in learning.

3. The communication with colleagues is not harmonious enough and needs further improvement.

4. Careful work needs to be further improved, and we should fully understand the truth that "attention is everywhere".

5. The subjective initiative of work needs to be further improved.

Three: team. Two heads are better than one. The staff of the whole station, under the leadership of the current team leader, created a good atmosphere for Qi Xin to work together to solve difficulties and perform tasks together. I am a soldier in this team, and I am also a proud soldier. The company also constantly provides training and exercise opportunities, from the transshipment group to the import self-study and internship, which quickly improves the business level and professional knowledge in a short time and has a great understanding of the business. I am also a proud soldier in this big team, and I firmly believe that one day all EMS staff will develop with one heart and one mind.

Four: business.

Good at summing up and accumulating experience in the practice of successfully improving business level; Be good at learning from failure and try to turn it into your own business level.

We should study hard, use our brains hard, work hard, step up the efficiency of our business level, and get familiar with basic business faster.

Five: the concept of time.

It's easy to be late, although in most cases it's because of the interference of family affairs. However, I know very well that the perfection of enterprise management depends on the system. As the saying goes, "No rules, no Fiona Fang". We must restrain ourselves at the same time as the system, remind ourselves and strive to grasp the balance between work and life.