What questions did Metro ask during the interview in Qingdao?

When you apply for a job, you must first understand what qualities they want to know about you through this question.

What is Metro's service concept? Think from the customer's point of view and provide more perfect goods and services.

In fact, you will inevitably meet many unreasonable guests in the service industry. Don't argue with the guests at this time, otherwise it will only make the situation worse. Guests are our gods, and we should try our best to provide them with the best service. Even if the guest insults us, we should explain it in the most polite and tactful way. This is not a compromise, but a sign that we respect ourselves. They may not respect us, but we must respect ourselves and be loyal to our duties as waiters.

I believe that's what you have to say. That's what they want to hear.