How do consulting companies and training schools operate?

Management consulting, commonly known as management consulting in the United States, can also be translated as "management consultant" in Japan, which is called "management diagnosis". In China, the connotation and extension of management consulting and management consulting are basically the same.

More and more studies have proved that consulting industry is the product of the development of market economy. The more perfect the market, the fiercer the competition and the more developed the consulting industry. The more developed the consulting industry, the stronger the competitiveness of enterprises and the stronger the national economic strength.

Management consulting is a rapidly developing industry in the world in recent years, and its influence has penetrated into many fields of political and economic life. At present, about 60% of the world's top 500 enterprises have their own internationally renowned consulting companies with long-term cooperation, and there are more than 500 consulting companies in General Electric Company of the United States to provide all-round and multi-level consulting, and the annual consulting fee is as high as more than 200 million US dollars. In Germany, consulting industry is the fastest growing and most stable modern industrial sector in the German economy, and its annual growth rate is much higher than that of the German national economy, which has become an organic part of the German economic system.

Enterprise diagnosis is like a doctor's physical and mental diagnosis of patients. The doctor's diagnosis of the patient's body and mind aims at maintaining the patient's physical and mental health; The enterprise diagnosis lies in maintaining the stability, soundness and development of enterprise management.

Doctors have routine examinations to prevent the occurrence of diseases; Some people consult a doctor because they are unwell. In short, when a person has unwell symptoms, he will naturally consult a doctor, so as to diagnose the root cause, prescribe the right medicine and carry out corresponding treatment.

In the business world, this diagnostic procedure is basically the same as that of doctors in medicine, and wise business operators attach great importance to the initial diagnosis and inspection of enterprises by consultants. As for which experts to choose for further diagnosis and treatment, it depends on the symptoms presented by the "patients".

Enterprise diagnosis aims at the morbid state of the enterprise, analyzes the reasons, points out the symptoms and puts forward suggestions for improvement, so as to strive for the benign survival and sustainable development of the enterprise in the future.

In a word, management consulting is an independent and professional consulting service, which helps enterprises and entrepreneurs solve business and management problems, identify and seize new opportunities, strengthen learning and implement changes, and achieve business goals. It is a service activity that experts with rich management knowledge and experience go deep into the enterprise site, work closely with enterprise managers, use various scientific methods, find out the main problems existing in business management, make quantitative and qualitative analysis, find out the causes of the problems, put forward feasible improvement plans and guide their implementation, and seek the firm development of enterprises.

The value of management consulting:

The purpose of management consultation is to understand the situation, judge the illness, discuss the pathology, promote the physiological recovery and vitality of the enterprise with an objective attitude, and put forward various feasible suggestions for improvement.

Professional research and judgment, accurately find the crux.

For enterprises, it is often difficult to find problems comprehensively and accurately from within the enterprise, so it is necessary to turn to consultants with high professional quality. The value of external evaluation provided by management consultants lies not only in observing the present situation of enterprises with new thinking modes and new viewpoints, but also in designing feasible and breakthrough schemes with scientific attitude and innovative spirit.

Fair and independent, scientific, fair and objective.

In the process of consulting, management consultants serve the highest goal of enterprise development and maintain certain independence. What consultants do is not influenced by the opinions of business leaders or the emotions of employees. Their conclusions based on investigation and scientific analysis will not be easily changed because of external interference. Consultants think independently about their working methods and run through the whole consultation process.

This process is closely coordinated to promote the improvement of skills.

Management consulting can enhance the ability of enterprises to solve problems. Consultants have their own methods and frameworks for finding and solving problems. Business leaders can get these methods in the process of communicating with consultants, which is helpful to improve the thinking ability of leaders. As the saying goes, "It is better to teach people to fish than to teach them to fish". Through knowledge transfer and transfer in the process of management consulting, enterprises can cultivate the ability to solve problems and solve similar problems independently in the future.

We can extract the value of management consulting as follows:

Management consulting report:

Help enterprises analyze the future development environment and changes.

Through rigorous logic analysis and market analysis, help enterprises make correct strategic choices.

With the rich experience of consultants, we can help enterprises improve their internal management to adapt to strategic changes.

The process of management consulting:

Through consulting projects, employees pay full attention to the company's strategic decisions.

Wookshop's consultants have reported many times, which has caused middle and senior managers to think about the possible problems in the future strategic choice and implementation.

Through consulting projects, it will bring feasible management means for enterprises to adapt to future changes.

Enhance employees' confidence in the enterprise through consulting projects.

Support the implementation of change

Provide change management support

According to the implementation situation, the implementation is partially adjusted and refined.

Cooperate with customers, analyze and study the problems in implementation, and propose alternative solutions.

In view of the difficulties in the implementation of the scheme, the relevant personnel of the customer are trained to ensure the smooth implementation of the scheme.

We summarize the function of management consulting into four simple sentences:

Look at the phenomenon that "entrepreneurs" can't see and be the "eyes" of entrepreneurs.

Do what "entrepreneurs" want to do but are unable to do, and do a pair of "hands" to perform all kinds of complicated and arduous tasks.

Think about the problems that "entrepreneurs" have no time to think about, and be the "outer brain" of entrepreneurs.

Say what "entrepreneurs" can't say, say what they want to say but can't say for entrepreneurs, and be the "mouth" of entrepreneurs.

Objectives of management consulting:

Clear strategic positioning

Reduce operating costs

Improve internal efficiency

Enhance competitive advantage

Expand output growth

Increase customer profits

Increase shareholders' income

Achieve business goals

→ Project participation → Project establishment → Investigation and analysis → Scheme design → Support training.

1, management diagnosis

Through standard questionnaires, employee interviews, data access, field observation and other ways to conduct a comprehensive diagnosis and research on enterprise management.

2, submit the diagnosis and analysis report

Systematically analyze the data obtained from the investigation, find out the problems existing in the enterprise and propose solutions.

3. Knowledge Training of Consulting Modules Before each consulting module begins, the consultant will systematically train the clients on the knowledge involved in the module.

4. Design of the first draft of the scheme For a consulting module, the consultant will design the first draft of the scheme with the client.

5. Discussion on the first draft of the scheme

The consultant will discuss the first draft of the scheme with the managers at all levels of the customer and put forward suggestions for improvement.

6. Revision and finalization of the plan

Continuously improve the scheme until it is recognized by customers.

7. Program release training

For the officially confirmed design consultants, we will provide training on the release plan for all levels of managers and employees of customers.

8, implementation plan guidance

For the published design scheme, the consultant will help the customer to implement the scheme.

First contact:

Consultants personally visit or receive visiting customers to understand their needs and answer their questions.

Introduce the related businesses of the two companies and prepare relevant materials.

Agree on the content, time and place of further negotiations.

Further consultation to determine the theme:

The client company introduces the situation and puts forward the consultation requirements and hopes.

Study the information provided by the enterprise, analyze the enterprise situation, and initially draw up the project framework.

On-the-spot investigation of customer's enterprise and environment

Both parties determine the project framework and objectives.

Conduct preliminary investigation according to the expectations of the enterprise.

Put forward project suggestions and sign contracts.

Propose project suggestions according to customers' needs.

The two sides further discussed the contents of the proposal (including project objectives, framework, main contents, implementation plan, time plan and preliminary settlement, etc.). ).

Draft and sign the contract to prepare for the project.

Project start-up

Determine the project leading group, determine the project plan and determine the joint working group.

Determine the project leading group

According to the needs of the project, a project leading group composed of the main leaders of both parties is determined to directly supervise the development of the project.

Determine the main project leaders of both parties.

Identify experts, senior consultants and internal consultants who need to be hired from outside.

Determine the project plan

The project development plan and detailed objectives, detailed structure, time schedule, personnel requirements and other logistical preparations are jointly determined by the project leading group and the project leader.

Put forward preliminary plan suggestions based on experience.

Prepare the information form needed for the project.

Determine the joint working group

According to the requirements of the project plan, a joint project working group composed of relevant personnel from both parties shall be established to clarify the specific division of labor and responsibilities.

Make a work plan and timetable

Draft investigation and analysis plan

Train the members of the joint working group according to the project needs.

diagnose

Investigate and analyze the preliminary diagnosis of the meeting/forum and submit the diagnosis report.

Investigation and analysis meeting/symposium

All departments of the enterprise introduce their functions, problems existing in their work and improvement requirements.

According to the needs and with the consent of customers, questionnaires and key interviews were conducted.

Hosting symposiums and seminars to listen to the opinions and demands of people from all walks of life.

In-depth investigation and analysis to understand the situation of customer competitors and customer industry chain.

Preliminary diagnosis/submission of diagnosis report

Sort out and analyze the survey data and classify the problems.

Use advanced analytical tools to diagnose the problems existing in enterprises and provide a framework for initial improvement suggestions.

Submit a diagnosis report

diagnose

Submit the preliminary design scheme, solicit opinions on the preliminary scheme, adjust the scheme and submit the final report.

Submit preliminary design scheme

On the basis of customer's feedback on the diagnosis report and improvement suggestions, the scheme is designed, and the successful experience of similar enterprises at home and abroad is revised in real time according to the customer's situation, so as to provide customers with operation management improvement schemes that meet their special requirements.

A preliminary plan for soliciting opinions.

Introduce the preliminary plan to the relevant departments in detail according to the topic, answer relevant questions, and listen to the revision and supplementary opinions extensively.

Make local adjustments and supplements according to feedback and suggestions,

Draw up an outline of the implementation plan

Organize seminars/training courses to help customers promote enterprise reform.

Scheme adjustment/submission of final diagnosis report

Submit final report according to customer requirements.

Hold a formal press conference on this report.

And answer questions about the contents of the report.

Assist customers to draft the implementation plan.

Support and training phase

Give suggestions on personnel training, technical support and information feedback for new projects.

personnel training

In view of the difficulties in the implementation of the plan, train the relevant personnel of the customer.

Train customers' middle and senior managers.

Assist the members of the joint working group to carry out extensive training.

Implementation support and information feedback

Answer questions about the contents of the report to the relevant personnel of customers during the implementation process; According to the implementation of local adjustment and refinement.

Further support and services in the implementation process

Customers give feedback on the implementation process.

Analyze the feedback information in the implementation of the research and put forward alternative schemes.

The two sides analyzed the existing problems and difficulties and agreed on possible solutions.

New project proposal

Assist customers to deeply analyze the weak links in enterprise management.

* * * According to the development and implementation of previous projects, discuss new project suggestions to ensure improvement.

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