What does an insurance company call center agent do?

Call center seats, also known as seats, desk seats or seat representatives, are generally composed of seat computers, seat software, seat headphones and service personnel. Call center agents realize related control functions through agent software and hardware equipment, and achieve the purpose of serving customers, which belongs to the category of customer service.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.