How to manage the sales team

As a supervisor, you must master certain professional knowledge and ability. With the continuous improvement of your management position, the importance of professional ability will gradually decrease. As a grass-roots supervisor, a person's professional ability will be very important. What you want to achieve is that you can directly guide and represent the actual work of your subordinates. The source of professional ability is nothing more than two aspects: one is from books, and the other is from practical work. In practical work, you need to learn from your supervisors, colleagues and subordinates. "Don't be ashamed to ask questions" is the attitude that every supervisor should have. Second, management ability. For a supervisor, management ability corresponds to professional ability. When your position requires more majors, relatively speaking, you need less management skills. On the contrary, the higher your position, the higher the requirements for your management ability. Management ability is a comprehensive ability, which needs your command ability, your decision-making ability, your communication and coordination ability, your professional ability, your work distribution ability and so on. Management ability comes from books, but more from practice, so to improve management ability, you need to constantly reflect on your daily work, and use your brain to review and summarize your work from time to time. Third, communication skills. The so-called communication refers to unblocking each other's opinions. This kind of communication includes two aspects, inter-departmental communication and intra-departmental communication (including your subordinates, your colleagues and your superiors). The company is a whole, and the department you lead is a part of the whole, so there will be contact with other departments and a lot of communication. The purpose of communication is not who wins or loses, but to solve problems. The starting point of solving the problem is the interests of the company, and the interests of the department are subordinate to the interests of the company. Communication within the department is also very important. As a supervisor, you need to know, master, guide, assist and care about the problems in subordinates' work, their ideological trends and even their lives. On the contrary, for your supervisor, you should also take the initiative to report, and reporting is also a kind of communication. Fourth, cultivate the ability of subordinates. As a supervisor, training subordinates is a basic and important job. No matter how big the unit you lead is, remember that the unit you lead is a whole and use the strength of the team to solve problems. Many supervisors are reluctant to hand over some things to their subordinates for good reason. Give it to a subordinate, tell him, make sure you understand when you speak, and then check it again. But do it yourself. But the point is, if this goes on, you will always have endless things to do, and subordinates will always do what you think can be done well. It is an important duty of the supervisor to let subordinates know, do and teach them to do things. The strength of a department is not the strength of the supervisor's ability, but the strength of the work of all subordinates. Sheep can lead a group of lions to easily defeat a group of sheep led by lions. As a supervisor, the important duty is to train subordinates into lions, not to turn themselves into lions. Fifth, the ability of work judgment. The so-called work ability, personally, is essentially a kind of work judgment ability, which is very important for all working people. To cultivate a person's judgment ability, one must first have a straightforward mind, or a good moral quality, which is the basis of work judgment. For the right and wrong of the world, we can have a correct judgment and distinguish between right and wrong. Secondly, as a supervisor, you should have a clear judgment, or a decision about what to do, how to do it, and who will do it, big or small. In fact, the work judgment ability is the synthesis of the above four abilities, and the embodiment of the supervisor's ability is the embodiment of his work judgment ability. Sixth, learning ability. Today's society is a learning society, and today's enterprises must also be learning enterprises, and each of us must also be the subject of learning. There are two kinds of learning, one is book learning and the other is practical learning, which should be carried out alternately. Only by continuous learning can we make better and faster progress and keep up with the development of society. When we step into the society, we should take the initiative to learn and regard learning as a habit and a normal life. Learning should be extensive, professional, management, business, life, leisure and all kinds of learning. The competition between people in the future is not your past ability, but your present ability. But the way you study now, and your study now is the basis of your future competition. Seven, professional ethics Dante has a saying: the defects of wisdom can be made up by morality, but the defects of morality cannot be made up by wisdom. For people at work, whether employees or supervisors, professional ethics are the first. It's like health, wealth, status and love are all important to a person, but health is "1" and everything else is "0". As long as "1" (health) exists, personal meaning can be infinite. Professional ethics is the "1" of working people. Only with good professional ethics can the above six abilities exist, and for a company, it is a qualified talent. Professional ethics is not the same as centripetal force to the enterprise, but as an employee and a supervisor. No matter whether the company is good or not, no matter whether the position is high or low, no matter whether the salary is high or low, being responsible for one's career is a basic accomplishment and the foundation of personal development. As long as you are in the company for one day, you should ring the bell well. The sales supervisor is like the captain of a ship. He will lead everyone to the other side of success. The key to success is the following 15: 1, and always hold a normal heart. Face your subordinates with a normal heart, instead of being high above them, or deliberately putting on a cold face and keeping a distance from them. 2. Never break your promise. 3. Have the courage to admit mistakes and be broad-minded. It is normal to make mistakes at work. If you want to gain the trust and appreciation of your subordinates again, you must ask questions truthfully and take corresponding actions. Many supervisors often deal with them by hiding. After a long time, once the subordinates know, the situation will be difficult to recover. 4. Always put the sales staff first. 5, criticism should also talk about methods. If you really feel the need to criticize your subordinates, you should also pay attention to methods, not be too mean, and the implication includes sincerity. Some constructive suggestions can be given to help subordinates correct their mistakes. 6. Think hard, speak well, listen well and do well. A team is in a positive environment every day, and its sales performance will continue to rise. The supervisor should always see the bright side, say good things to his subordinates and say negative things until you can do it, so that the team can grow healthily. You know that you are a role model for your subordinates, and they will always follow your example. 7. Constantly praise and affirm the sales staff. 8, considerate care is essential. Care about their life, family and study, keep approaching them, pay your love, let them feel your concern for them at all times and win their hearts. Obviously, this is much better than your blind pursuit of their sales performance. 9. Discuss that sales can't always be "warned". 10, never indulge the emotions of people at low tide. In sales work, it is normal to have a low tide. As a sales supervisor, don't take this phenomenon lightly. The "bad mentality" of those salespeople in low tide often affects the enthusiasm of the organization. They are like "plagues", which are highly contagious and will immediately drag down the sales performance of the organization. 1 1, always positive. Even if the supervisor's mentality is low, smile in front of the team and let them see high morale. 12, do a good job in the relationship between the company and the sales staff. The supervisor is the bridge between the superior and the subordinate, which is conducive to better carrying out their own work. 13, crowded with sales staff. As a supervisor, you should always make them feel that you are standing in a trench with them. No matter what happens, you will fight with them. If you can gain their trust, you won't worry about not doing a good job, and you won't worry about the team's lack of centripetal force. 14, absolutely equal. Never take sides with one member of an organization and protect another. Everyone should be equal and treated equally. "A bowl of water should be balanced." It is important that every member of them is a member of the organization. Don't neglect one thing. 15, don't ignore the "rear" support of the sales staff. The sales supervisor can hold some networking activities from time to time and invite the spouses and family members of the sales staff to participate. Let them know more about the company's culture, products and value prospects, so as to gain their support and reduce the resistance of sales staff from the "rear", which is of great benefit to sales work.