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Quality commitment letter
Quality commitment 1 Dear users:
In order to protect the legitimate rights and interests of users of construction projects, we will guarantee the quality of the projects you use and make the following commitments according to the provisions of the People's Republic of China (PRC) Construction Law, the Regulations on Quality Management of Construction Projects and the Law on Quality Warranty of Housing Construction Projects:
First, after the completion acceptance formalities, the construction contractor shall be responsible for the maintenance, rework or replacement of quality defects caused by survey, design, construction, materials and other reasons within the specified warranty period. The responsible unit is responsible for compensating the losses.
Two, the construction project warranty period, calculated from the date of completion and acceptance. Under normal use conditions, the minimum warranty period of construction projects is:
(a), infrastructure projects, building foundation projects and the main structure projects, the reasonable service life of the projects specified by the design unit;
(two), roof waterproof engineering, waterproof toilet, room and exterior wall leakage prevention engineering, for 5 years;
(3), heating and cooling system, for two heating period, heating period;
(four) electrical pipelines, water supply and drainage pipelines, equipment installation and decoration works, for 2 years;
Three, the construction project in the warranty scope and warranty period of quality problems, the construction unit shall fulfill the warranty obligations, and bear the responsibility for the losses caused. The undertaking of warranty obligation and economic responsibility for maintenance shall be handled according to the following principles:
1. If the construction unit fails to carry out the construction according to the relevant national specifications, standards and design requirements, the construction unit shall be responsible for repairing the quality problems and defects, and bear economic responsibilities.
2. For quality defects caused by design reasons, the construction unit shall be responsible for maintenance first, and its economic responsibility shall be claimed by the construction unit to the design unit according to relevant regulations.
3. The quality defects caused by unqualified building materials, building components and equipment shall be repaired by the construction unit in advance, and the economic responsibility shall be borne by the construction unit if it is purchased by the construction unit or approved by its acceptance; Belonging to the procurement of the construction unit, the construction unit shall bear the economic responsibility.
4. The quality defects caused by the management mistakes of the construction unit (including the supervision unit) shall be repaired by the construction unit first, and its economic responsibility shall be borne by the construction unit. If it is the responsibility of the supervision unit, the construction unit shall claim compensation from the supervision unit.
5. The construction unit shall be responsible for the maintenance of the damage caused by improper use by the user, and the economic responsibility shall be borne by the user.
6. Damage caused by irresistible reasons such as earthquake, flood, typhoon, etc. shall be repaired by the construction unit first, and all parties involved in the construction shall jointly bear the economic responsibility according to the specific national policies.
Four, housing construction projects in the warranty period of quality defects, the construction unit or housing construction owners shall issue a warranty notice to the construction unit. The construction unit must arrive at the site within two weeks from the date of receiving the warranty requirements, and clarify the responsible party with the construction unit to discuss the maintenance contents. The first on-site service for residential projects shall not exceed 48 hours, and the water and electricity for civil construction shall not exceed 7 days. In case of emergency, you should arrive at the scene immediately.
Five, the occurrence of quality defects involving structural safety, the construction unit or building owner shall immediately report to the local construction administrative department and take safety protection measures; The original design unit or the design unit with corresponding qualification grade puts forward the warranty scheme, and the construction unit carries out the warranty, and the original engineering quality supervision institution is responsible for the supervision.
6. According to the "People's Republic of China (PRC) Construction Law", "Regulations on Quality Management of Construction Projects" and other relevant regulations, if the construction unit fails to perform the warranty obligations or delays the performance of the warranty obligations, the relevant departments will punish it. Complaint telephone number:
Seven, the project quality guarantee matters needing attention:
Note: 1. Quality defect means that the project does not meet the quality requirements in the current relevant technical standards, design documents and contracts of the country or industry.
2 national, provincial and municipal warranty period and warranty content of construction projects have new provisions, according to the new provisions.
Construction unit (official seal)
Contact person: Tel:
Construction unit (official seal)
Contact person: Tel:
The second part of the quality undertaking solemnly promises to the construction unit that in order to ensure the construction quality of this project, it will take full responsibility for the project quality within the construction scope according to the construction contract. Commitments are as follows:
1. Establish a project technical quality management system with the participation of relevant technical quality management personnel headed by the chief engineer. Clarify their respective responsibilities and work contents to ensure that technical quality work is effectively and truly implemented. On the basis of respecting laws, regulations and relevant provisions, do a good job in quality work.
2. Establish a quality responsibility system and be responsible for the construction quality of the project. The project leader, technical personnel and quality management personnel are required to be familiar with the drawings carefully, and make a scientific and feasible construction plan to guide the construction. Make records of the construction site, with the responsibility to the people, and be responsible for each divisional and subdivisional work. In case of quality problems, the project leader shall bear joint and several liability and be punished according to the relevant system of our company.
3, resolutely in accordance with the engineering design drawings, construction technical standards and norms to organize the construction. Never modify the engineering design without authorization, never cut corners, and strictly follow the drawings. If errors are found in design documents and drawings during construction, comments and suggestions shall be put forward to the construction unit and supervision unit in time.
4, in accordance with the engineering design requirements, construction technical standards and contract, all building materials, components, equipment and commercial concrete inspection test. Never use it without inspection or unqualified inspection, and be willing to be punished if you can't do it.
5, establish and improve the construction quality inspection system (self-inspection), strict process management, completes the quality inspection and record of concealed works.
6. The test blocks, test pieces and related materials related to structural safety shall be sampled on site under the witness of the construction unit or the engineering supervision unit, and sent to the quality inspection unit with corresponding qualification grade for quality inspection.
7, training system, strengthen the education and training of employees' technical quality, without education and training or examination unqualified personnel are not allowed to work at their posts.
8. Strengthen the management of construction quality of subcontractors, and adhere to the principle that the general contractor is responsible for subcontracting. Subcontracting is negative for the general contractor. The quality management of subcontractors must be incorporated into the quality management system of the general contractor, and the management functions should be implemented. In case of quality problems of subcontractors, the general contractor shall take overall responsibility and bear corresponding joint and several liabilities.
9. Fulfill the quality warranty obligations of construction projects according to law (the quality warranty period is calculated from the date when the project is completed and accepted).
The above is our company's solemn commitment to the project quality. If our company fails to meet the promised excellent standards during the project acceptance, we are willing to accept% of the project cost as a penalty. Once there is a serious quality problem, which has a huge social impact, and is willing to accept the punishment of laws and regulations, it will automatically and unconditionally withdraw from the construction site.
Quality Commitment Article 3 I am entrusted by the unit (legal representative).
The person in charge of the project (construction, survey, design, construction and supervision) organizes and manages all the work of the project (construction, survey, design, construction and supervision). I promise to perform my duties in strict accordance with relevant national laws, regulations and standards, and take corresponding lifelong responsibilities for the project quality within the design service life.
Signature of the promisor:
ID number:
Registration qualification:
Number of registered practice certificate. :
Date of signature: year month day.
Quality Commitment 4 First, the slogan of Quality Service Month:
Law-abiding, honesty-oriented, respecting customers, standardizing services and building brands.
Ensure quality, fair competition, civilized production, energy saving and emission reduction, and green maintenance.
Second, during the event, we will provide customers with preferential packages:
1. Buy two maintenance cards and get 168 yuan air conditioning cleaning agent;
2. Buy two maintenance packages and get one free maintenance.
3. Jieyang Yuan Zhi made the following promises to our customers:
1, hospitality. Firmly establish the concept of "quality first, customer first", standardize the service language, be polite and humble, strive to meet customer needs, and provide convenient and efficient services for customers.
2. Respect customers. Establish customer files and follow up and visit regularly; Take the initiative to solicit opinions and carry out reminder services; Respond to customer inquiries and eliminate customer doubts.
3. Integrity. Adhere to honesty and trustworthiness, sign and faithfully perform automobile maintenance contracts fairly, and do not increase or decrease business items without authorization to safeguard the legitimate rights and interests of customers.
4. The charge is reasonable. In strict accordance with the relevant provisions of the state, the expenses shall be settled reasonably and invoices shall be issued according to law.
5, the goods are genuine. Ensure that the channels for purchasing accessories are authentic and reliable, and ensure that certified and qualified accessories are used.
6. operate according to law. Abide by national laws, regulations and rules, and correct business behavior.
7. Ensure quality. Full implementation of national standards, industry standards and automobile maintenance quality assurance system, conscientiously do a good job in automobile maintenance inspection records, and issue automobile maintenance factory certificates according to regulations.
8. Civilized production. Do a good job in civilized production and safe production, prevent pollution, protect the environment, and constantly improve service facilities and service functions to make the factory clean, beautiful environment and reasonable layout.
9. Please follow the specifications. In the production and business activities, strictly abide by the "Motor Vehicle Maintenance Service Specification" and other relevant regulations, and disclose the operating specifications, charging standards and supervision telephone numbers.
10, subject to supervision. Consciously accept administrative supervision, public opinion supervision and social supervision; Seriously accept complaints and properly solve problems.
Quality Commitment Article 5 Three-wheel brand:
Battery model:
Motor type:
Time of purchase:
1, brushless center, differential (it is forbidden to refuel the gear oil tank, please be sure to replace the gear oil in our store after one year, otherwise the consequences will be at your own risk). Single-wheel motor: 1 year warranty, and it will be guaranteed if it is damaged in normal use; Repair is not guaranteed, but paid maintenance can be given as appropriate.
2. Controller: If there is any quality problem within one year, it will be damaged by normal use, and it will not be guaranteed if it is cut or not marked.
3. Charger: The warranty period is one year. Damaged in normal use, warranty. If it is cut or unmarked, there is no warranty. (60AH water and electricity charger is guaranteed for three months).
4. Tire: If there is any quality problem within 2 months after normal use, it will be guaranteed.
5. Battery: warranty period 1 year. Overcharging or damage is purely artificial. (60AH water and electricity are guaranteed for three months, and battery damage caused by liquid shortage or welding explosion is not guaranteed).
6. Chains, sprockets, horns, brakes, light bulbs, locks, collars, knobs, meters, sockets, front forks and bearings are all worn parts. Shelf life 1 month. Solemnly declare that this shop is an after-sales designated store. If on-site maintenance or midway rescue is needed, the fare from 30 yuan must be charged. (It will be discussed outside the city)
Work and rest time: 8: 00- 18: 00. No rest on holidays. Unified telephone number in Zhangjiakou area: XXXXXXXX.
Zhangjiakou yongfeng baocun dabao auto industry
Buyer's signature:
Quality commitment Article 6 Product quality commitment and service quality commitment
A, product quality policy:
Scientific management to build Chimelong brand; Honest management, establish corporate image; Quality service to meet customer requirements; Continuous improvement to create the best benefits;
Second, the product quality commitment
1. Optimize ingredients, organize production in strict accordance with national standard GB 175-20xx, and ensure that all technical indicators of cement are superior to the current national standard.
2. The qualified rate of cement is 100%.
3. The qualified rate of cement strength is 100%.
4. The qualified rate of cement bags is 100%.
Third, the service quality commitment
For the convenience of users, the company has set up sales and service offices in Shanghai, Shangqiu, Henan, Xiaoxian and Bozhou, Anhui.
1. Be polite and enthusiastic to customers and use the company's civilized hospitality language.
2. Warm service, saving customers time, financial invoicing, loading in the delivery workshop, unloading by the unloading team, and one-stop service. It is absolutely not allowed to delay the normal delivery time of customers.
3. Carry out loading leveling in strict accordance with customer requirements, actively cooperate with customers to close the doors, and strive to satisfy customers.
It is forbidden to ask customers for money and things for any reason, make things difficult for customers, and do things that are detrimental to the company's image.
5. Provide customers with product quality guarantee and inspection report in time.
6. Actively do a good job in customers' diet and rest.
7. Take the customer's difficulties as your own and actively and enthusiastically help customers solve them.
8. Enthusiastically and comprehensively do a good job in after-sales service, carefully record the problems reflected by each customer, and give customers a satisfactory answer in time.
Quality commitment letter to XXXXXX company
If our company is lucky enough to win the bid for XXXXX, we will make the following commitments to your company on the construction period:
1, the tenderer accepts all the bidding conditions in this tender.
2. The bidder guarantees that if our bid is accepted, as a bidder, it is willing to implement the provisions of the contract agreement and contract conditions in the bidding documents.
Commencement time: subject to the commencement order of the owner's project department.
Completion time: the actual completion time calculated in the commencement order is accurate.
Duration: according to the requirements of the commencement order and written instructions of the bidder's project department.
3. Contact Party A's management personnel after entering the site, and cooperate with Party A's construction period and related cooperation matters. The specific construction time of each construction period shall be subject to the construction task book issued by Party A. ..
Hereby promise!
Bidder: (Seal)
Person in charge of legal person or customer:
date month year
Commitment letter of project quality and time limit for a project (Eastcom)
If our company wins the bid, our company will set up a special project department to lead and implement the technology, quality, supply and after-sales service after winning the bid, so as to ensure that the winning products are delivered to you on time with good quality and quantity.
1. The after-sales service center is responsible for after-sales service. Our company's commitment to after-sales service is as follows:
1. The after-sales service center provides all-weather service for users, and there are people on duty on holidays and Sundays. The 24-hour contact telephone number is * * * * * * * and the fax number is * * * * * * * * * * * * * *. After receiving the user's service requirements, we guarantee to provide services at the service site within 24 ~ 48 hours.
2. After receiving the bid-winning notice, our company will immediately send responsible engineers to the site to provide early-stage technical services, communicate with bridge design, construction and supervision personnel, meet the technical requirements of product design, manufacture and installation, and provide on-site technical services during construction. In the course of use, our company will pay regular visits and provide technical services to users during the service life to ensure that the products maintain excellent performance.
Second, the quality commitment is as follows:
1. Our company has established a quality assurance system according to the quality assurance mode of ISO 9001/gt19001,and compiled a quality manual and related program documents. In the process of goods manufacturing, our company will keep all kinds of quality records for inspection in strict accordance with the requirements of quality manual program documents, standards issued by the Ministry of Communications and other relevant international standards. At the time of delivery, important materials such as material reports and product inspection reports are sent with the goods. Our company will actively cooperate with the supervisor's inspection and quality tracking.
2. Our company guarantees the production and supply according to the design drawings and technical performance requirements provided by users. All products provided by our company can pass the inspection of authoritative organizations and fully meet the design requirements, otherwise they will be replaced or reworked unconditionally.
Our company guarantees that all products fully meet the national quality requirements. Any product produced by our company has quality problems under normal use conditions from the date of delivery, and it is guaranteed to arrive at the site within 48 ~ 72 hours after receiving the user's notice. If it is confirmed to belong to our company, our company will unconditionally repair or replace the new product free of charge and bear the corresponding expenses.
4. We promise that the product quality guarantee period is 10 years from the date of acceptance of expansion joint project, and the service life is 40 years.
Bidder (seal):
Legal representative or entrusted agent (signature):
Time:
Through several major inspections of engineering quality in provinces and cities, we deeply realized the importance of engineering quality and made a commitment to the future construction quality control:
1, establish and improve the management system.
Improve the construction organization and management organization of the project department, implement full-staff, whole-process and total quality management, implement functions and responsibilities layer by layer according to the management principle of division of responsibilities and mutual coordination, and carry out construction in strict accordance with the dike construction specifications to ensure the engineering quality.
2. Strict raw material entry system, and put an end to unqualified materials.
Raw materials are the premise to ensure the engineering quality. Without qualified raw materials, there is no qualified engineering quality. Therefore, it is necessary to select the gravel yard with grading meeting the requirements, report it to the supervision department for sampling, and entrust the experimental center of Northwest Research Institute of Water Resources of the Ministry of Water Resources to do relative compaction and particle analysis experiments. According to the test results, reasonable construction parameters can be determined through the rolling test, so that the construction process and final quality inspection can be based on evidence. In addition, samples should be taken from different borrow sites for inspection, and only when raw materials pass the inspection can they go to the embankment, so as to resolutely put an end to unqualified materials entering the site.
3, strictly implement the three inspection system and concealed engineering acceptance.
In the process of construction, insist on checking the last procedure, ensure this procedure, serve the next procedure, and do a good job of self-inspection, mutual inspection and handover inspection. Follow the three-level inspection system of ZuoYeDui self-inspection, QHSE re-inspection and supervision acceptance. For concealed works, the next working procedure can only be carried out after inspection and joint acceptance visa.
4, improve the engineering data, ensure the project schedule and data synchronization.
Engineering data is the support and guarantee of engineering quality. We entrust qualified personnel from the Experimental Center of Northwest Institute of Water Conservancy Science of the Ministry of Water Resources to enter the construction site, sample and test the relative compactness of the roller compacted layer as required, strictly follow the construction procedures and supervision instructions, and adhere to the supervision acceptance visa system for each working procedure. At the same time, our project department has added librarians to improve the engineering data as soon as possible, which is to synchronize the data with the progress of the project.
Shaanxi province Baoji gorge engineering bureau
Weihe River Management Project Department of dike widening project from Fatangqiao to Luojiaqiao in Fufeng County
20xx August
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