Yanshan County Delivery Division held a meeting on business summary and analysis in the first half of 2020 and key work arrangement in the second half.

? In order to summarize the overall operation of the delivery business department in lead mountain county in the first half of 2020, important arrangements are made for the key work in the second half of the year, and on the basis of completing more than half of all business plans, the annual plan in the second half of the year is ensured to be successfully completed. On the evening of July 2nd, the Delivery Division of Lead Mountain County organized all employees to hold a business summary analysis and key work arrangement meeting in the first half of the year. The meeting is arranged as follows:

? Customer Service Korea of Service Quality Department analyzes the service quality work orders in the first half of the year, and puts forward reasonable suggestions to reduce the daily customer complaint rate.

? Fei Jianhua, the monitor of the delivery department, reported on the daily work of the sales department, and emphasized the issues such as site cleaning of the department, operating norms of recruiting personnel and so on.

? The marketing department made a summary and analysis from four aspects: express bidding and express package business operation, customer information and customer development, marketing code promotion, and arrears collection of operating funds.

Participants watched the inspirational story video of the "armless" canvasser.

? Zhang Dongming, the sales manager, stressed:

1, which mainly conveyed the meeting spirit of county company leaders on universal service work and strongly demanded to do a good job in universal service quality;

2. Strengthen and standardize daily collection operations, and require all collection personnel to complete all collection operations within the specified operation time cut-off point to avoid affecting customers' postal experience and online transportation indicators;

3. Continue to do a good job in the construction of home postal stacks, do a good job in the construction of postal delivery brands, improve brand efficiency and investment promotion ability, and convey the on-site contract scheme to the participants;

4. Strengthen the court to strengthen the quality control of mail service, and strictly require standardized operations such as five-day three-delivery and photo uploading.

? At the end of the meeting, Deputy General Manager Yu of Yanshan Delivery Division summarized the meeting and made arrangements for the next step. Mr. Yu said:

1. Strengthening the service quality level is the foundation of an enterprise. Require everyone to do a good job in service quality, fully embody the service tenet of "People's Post for the People", and strongly demand the full implementation of "five standards and five governance" in the activity of "managing the inconsistency between trust and reality and improving customer experience";

2. Accelerate the progress of the "Four Enters" project, and publicize the "Four Enters" project activities again (into buildings, into commercial buildings, into park communities, into industrial clusters, and into the whole park), so as to stimulate investment personnel's awareness of the activities;

3. Accelerate the network capacity building, fully implement it according to the requirements of capacity building, optimize internal processing operations, speed up the construction progress and system operation of the home postal warehouse, and provide a strong guarantee for coping with the peak season production work;

4. Innovating mechanism to promote development, Yu was inspired by the inspirational story of "Broken Arm" courier and "Dou". I hope everyone will strengthen their business study, innovate their development ideas, have the spirit of being enterprising and breaking through themselves, and work hard to realize their personal ideals and the high-quality development of lead post!