Summary of property cleaning work

Time is an arrow. It comes and goes quickly. A period of work has come to an end. After this period of hard work, we have made more progress in our continuous growth. We must do a good job for this. Summarize. So, have you mastered the format of the work summary? The following is a summary of property cleaning work that I collected and compiled (5 general articles). It is for reference only. I hope it can help everyone. Property Cleaning Work Summary 1

Time flies and it has been more than a year since I came to XX Property Company. First of all, I would like to thank the company leaders for their trust and concern for me and for giving me a platform to learn and show myself. During this year, I have had arguments and fatigue with everyone here, but more often than not, we have sweated together, persisted together, and struggled together.

From Manager Gu of the company, I learned the spirit of perseverance and determination, not being afraid of difficulties when encountering difficulties, and methods of communicating with owners; from Mr. Chen of the head office, I learned that we should have an overall view of the work and follow the overall situation. The attention to every detail in life and the sense of responsibility for work are summed up in one sentence: "Details determine success or failure!"

"Details determine success or failure!" I understand and understand this sentence , but always fail to achieve the desired results due to various reasons. I will never shirk responsibility. Although the sanitation in the community is not up to standard, although it is affected by the illegal operation of construction vehicles, it is more due to my own lack of control over the cleaning work in the community, my understanding and arrangement of the work, and the coordination with the cleaning staff. Communication fails to achieve the expected goals and effects. These will be areas where I need to continuously improve and learn in my future life and work.

Even though there are all kinds of unsatisfactory things, we also have some shining points in this year. During the period when the cleaning work was the most stressful, our office worked together many times for the sake of the community. In terms of environmental sanitation, we clean up every nook and cranny of paper peel and fruit scraps in the community, so that the owners of the community can see our attitude of serving everyone attentively, and it also plays a good leading role for the cleaning staff.

Let everyone no longer feel inferior to others in cleaning work. If we can do it, of course they can do it, but our division of labor is different. Until now, we will also take the time to gather everyone together. Picking up trash in the community. We also collected property fees in the community during the noon break under the scorching sun or cold wind. Every time, we met the basic requirements of the meeting, even exceeded the quota, and successfully controlled the outstanding property fees within a certain amount.

After the company clearly separated the cleaning department and the safety affairs department, our two departments have also cooperated sincerely on many occasions. During the "Three Creations and One Office" period in Guiyang City, before and after the house sales activities, and in During the festival, we washed the roads and pools together, and also moved various debris for the environmental work of the community.

Dust, mud, sweat, laughter and curses form a harmonious and sunny picture. At this time, we are the most united and combative.

I have a big shortcoming in management, which is also my biggest flaw, but I am not afraid of getting dirty or tired. I can rush to the company at any time when I have a rest, and I can work with others when the work is tense. Everyone worked until two or three in the morning. I won’t go into details about these. In the future, I will work hard to make up for my shortcomings and comprehensively improve my abilities in all aspects to achieve results for the company and myself.

1. Shortcomings in the work

1. Since the early stage of the project was a rolling development, most of the community roads and construction roads overlapped, and the flow of cleaning staff in and out was unbalanced, and I There was also some negligence in management, which resulted in a shortage of cleaning staff in the second half of this year, resulting in substandard environmental sanitation in the community, which caused dissatisfaction among the owners and had a certain impact on the company's collection of property fees.

2. In terms of managing cleaning staff, there is no ideological work and reasonable arrangements for work, which makes the cleaning staff emotionally unstable and passive in their work.

3. Due to various reasons, I did not check the cleaning staff's work properly, which made them more lazy and unable to complete the work on time and with high quality and quantity.

Various deficiencies have had a negative impact on the company, and I would like to express my deep apology to the company leaders.

2. Completed work

1. Wash the road 8 times, clean the pool 12 times, clean up the water in the elevator 4 times, and clean the vacant rooms 4 times.

2. The cleaning lounge has been relocated twice.

3. Clean and transfer the garbage around the garbage pool 3 times.

4. The holiday community is decorated twice.

5. Assist the engineering department to repair short-circuited street lights in all circuits in the community 3 times.

6. Repair the wash basin in the bathroom of the sales hall 3 times and flush the toilet valve 4 times.

In addition to daily work, there will be some overlap between the work of various departments. They collaborate with each other to complete many emergency tasks, such as changing the voice-activated lights in the corridors, handling owner complaints, assisting with night safety, etc. One thing is enough.

3. Aspects of work that need improvement

1. Strengthen communication and interaction with cleaning staff, lead by example, and carry forward the spirit of unity and cooperation to do every day's work. And stabilize the mood of the cleaning staff and maintain a high passion for work.

2. Strengthen the deficiencies in own management and learn methods and methods of property work from all aspects.

3. Work with leaders to fully analyze and plan cleaning work methods. And make more detailed cleaning service requirements and standards based on the particularity of this community.

Finally, I hope that our company can go further and longer, gain the trust of more owners, attract more useful talents, develop stronger and better, and make every company's success Employees and community owners can live and work in a beautiful, clean, safe and tasteful environment. Property Cleaning Work Summary 2

In the past year, under the unified leadership of the company and through the joint efforts of department employees, various tasks assigned by the company were completed and recognized by the owners.

Cleaning is just a profession in the property service management industry. It embodies the clean image of the industry unit. At the same time, it also leaves the first impression on the visual sense of the owners and users. As the saying goes: look at the floor when you enter, sit down and touch the bench. This is the habitual psychological state of people's health status.

Looking back, here is what we do:

1. Standardization of cleaning

Based on last year, we will refine the work content and strictly evaluate the results. standard. Different regions and different parts have specific score evaluations. In this way, it is easy to operate and facilitate inspection.

1. Training according to standards.

In view of the actual situation of job rotation and new employee recruitment, training is carried out through regular meetings to teach theory and on-the-job demonstrations. The squad leader teaches step by step, and the skilled workers pass on, help, and guide, giving full play to the squad leader's professional skills and mobilizing the enthusiasm of the skilled workers.

In this way, the trainees can easily accept and master it, which improves the skills of the trainees, shortens the distance between colleagues, kills two birds with one stone, and complements each other. Strictly control the training, explain clearly the key points of the operation, and ensure that the eyes are diligent and the hands are quick (i.e., the eyes are diligent and the hands are quick to do); first coarse and then fine, step by step, people and things are clear (i.e.: do it thoroughly at one time, and people will remove garbage, Take away all sundries and tools).

2. Do it according to the standards.

The responsibility should be assigned to each person, and a target responsibility letter should be signed so that employees have standards in mind, the daily work sheets are arranged in order, and operations are accurate. Master Zhou is one of the outstanding ones. The glass door and glass curtain wall of the hall are clean and transparent, and the coffee table and sofa are spotless.

Master Yuan carries forward the work style of excellence. He cleans the floors and washes the trash cans. Compared with men, he maintains the hygiene and cleanliness of the main building.

Mingdu Building is currently in the renovation period. With a small staff and a heavy workload, several masters also use the standards to ask themselves to be conscious, move closer to the standards, and try to get as close to and meet the standards as possible. The only way to describe their work is as follows: sweeping the floor until they are covered in dust, and mopping the floor until they are covered in sweat. It is more outstanding, and the dispatching personnel take active actions without any complaints. The area that Master Fan is responsible for is currently the most thorough and clean area. From the decoration stage, it is a standard model that is hard to see.

3. Check according to the standards.

During the inspection work, do not show up. Avoid confusion. If you find a problem, even if you raise it, pay attention to the expected severity. Try not to hurt your temper. If there is any abnormality, provide assistance from all parties. There is only one purpose and the standard will not be given up. Jizhiheng's daily inspection is an indispensable measure for cleaning standardization. Only in this way can the words posted on the wall not be a piece of paper, and the district's hygiene can win the satisfaction of owners and users.

2. Strict requirements for health creation

Creating a national-level health city is a major decision of the municipal party committee and government. Over the past year, we have always tightened this policy and never dared to relax. The district has been in good condition.

1. Do it strictly according to the standards within the time required by your superiors.

In the past, the cleaning hours of the square were: 8 a.m. to 8 p.m. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6:30, and then arrange and place the vehicles. Without increasing the number of staff, the two people in the same class were changed to morning and afternoon classes, which increased the working hours and met the time requirements for health creation. It is true that although the class time has been shortened, the workload has doubled.

However, the two masters accepted the assignment without saying a word. At the same time, the standard will not be lowered. It is very difficult to see cigarette ribbons and nutshell confetti in such a large square. In the scorching summer, I'm covered in sweat on sunny days and wet on rainy days. In the harsh winter, I come to work under the stars, sweep the square with the help of street lights, and go home in the cold wind. It's already after dinner. It's not easy to do this every day, but it's ordinary and rare. Their professionalism and hard-working spirit are worth learning from us as property developers.

2. Our superiors require long-term management, and we will do it from beginning to end.

From an understanding point of view, health creation is of great importance. In terms of work responsibilities, we are the main force. Yes, we must accept the task. We are obligated to accept inspections at any time and go all out to do a good job in health creation work. . In the words of the two masters: "What you do during the inspection is how you do it on a daily basis." The routine is the same as the inspection. This has also been proven during countless inspections and inspections. There will be no problem with the Galaxy together, we can rest assured. This is what the leader of the neighborhood committee said.

3. Unity and integrity

In the actual work, we have always reminded and asked everyone: Don’t say anything that is not conducive to unity (don’t talk about other people’s behind their backs); Don’t spread the word, don’t be a mouthy woman, just keep your mouth shut.

Don’t do things that are not conducive to unity, especially during duty and during shift handover. Don’t be clever, don’t do things perfunctory, don’t fool your peers, and be clear about the superiors and the subordinates, and live in harmony. With righteousness, unhealthy tendencies will no longer exist; with righteousness, suspicion will be reduced. Unity brings out the mood, and unity brings out the spirit.

To put it in the words of female compatriots: Now we are in a good mood, we have an end to our work, we are willing to suffer a little and suffer a little tiredness, all the expenses and goods advocated by the leaders go to the public, we resolutely obey and are willing to do it.

The long-standing convention was broken, preventing anyone from disposing of waste privately. In this way, mutual suspicion and intrigue have been reduced, and income has been increased. Although it is very insignificant, it reflects a spirit and state. More importantly, it promotes unity and enhances team awareness.

The company’s many assault missions were completed as soon as possible, and they were willing to work without any complaints.

4. Sentiment and helplessness

In people’s imagination, cleaning is just an ordinary job, and anyone can do it. Others, although they can do it, they may not necessarily be able to do it. According to our standards, you never have to be able to do it. There has to be a process and you have to figure it out carefully. Having said this, some people may think that there is some secret to cleaning, so don’t act too arrogant. Feeling: Some people don’t understand cleaning. Property Cleaning Work Summary 3

In 20xx, under the guidance and strong support of the company’s leaders, we followed the company’s work requirements and adhered to the property service purpose of “your satisfaction is our eternal pursuit” , the company's management philosophy of "people-oriented, customer-oriented, sincerity as the source, quality first", "improving standards, creating benefits, building brands" as the company's development goals, and "service first, customer first" as Every employee’s credo.

Through the joint efforts of all employees in the department, a series of high-quality service work has been carried out. Here is a brief summary of one year's work. Sum up experience and lessons, identify shortcomings, and lay a solid foundation for work in 20xx.

1. Personnel Management

After the night shift was implemented for cleaning, the mood of employees fluctuated and it was very difficult to carry out work. Therefore, we communicated with employees in various aspects to stabilize their mood without affecting the quality of work.

According to the work needs of each position, we focused on strengthening the reasonable allocation of personnel and the assessment of workload, actual operational characteristics and requirements, and adjusted shifts and duty hours. Without increasing personnel, the cleaning operation requirements were basically met.

There are currently 14 employees. This year ***, 9 people resigned and were transferred, including 1 person who was transferred to the reservoir area and 8 people resigned.

2. Training

New cleaning staff were given cleaning theory training and practical training for different positions, so that the cleaning staff could master the knowledge of cleaning work and meet the requirements of office building cleaning work. .

On the premise of training the cleaning staff in the "Cleaning Work Manual", the following training was focused on the actual situation at work: classification and use of cleaning agents, cleaning procedures, cleaning of stainless steel accessories, cleaning of furniture , cleaning ashtrays, cleaning wallpapers, cleaning and maintenance of elevators, and rust treatment.

We have strengthened the training of employee assessment systems, training on excellence and related standard implementation knowledge, and established employees' sense of responsibility in their work. At present, employees can work hard and complete according to the prescribed standards, but they must abide by work disciplines. Details such as behavior and behavior still need to be supervised and managed. The next step will be to strengthen training in this area and make it a habit.

After continuous training and running-in, the cleaning staff have adapted to the existing management style and work procedures, and the personnel are basically stable.

3. Cleaning work mode

Under the guidance of the leaders of the group company, "unmanned cleaning" was implemented, and "natural cleaning" achieved good results.

Based on the original day shift, it is divided into two shifts, and the main cleaning work is carried out in the night shift. While implementing "unmanned cleaning", in order to ensure the quality of hygiene, the frequency of cleaning inspections has been strengthened.

The existing staffing of 7F-16F and one cleaning staff can basically solve the sanitary problems that arise at any time within 30 minutes. However, during the peak period of 11F16F, there is often a phenomenon that the cleaning staff cannot enter the men's room for an hour. This causes the bathroom to be dirty.

In terms of "natural cleaning", the cleaning frequency has been strengthened, and the original fixed scheduled cleaning has been changed to the current cleaning at any time. When dirt is found, it is cleaned immediately to restore the original color, which has achieved better results. But cleaning costs have increased.

In the recent period, due to the construction of the second construction and municipal roads, the overall environment is dusty. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. With the end of the construction, Carry out thorough cleaning to meet hygiene standards.

To ensure that the elevator carpet hygiene meets standard requirements, vacuum the carpet every 20 minutes.

IV. Completion of cleaning work

(1) Completed the timely revision of the cleaning staff and work model

(2) Completed the cleaning work of the building * Daily maintenance of regional sanitation.

(3) Complete the land reclamation work for the new occupied floors.

(4) Complete the crystal hardening of the building’s stone and carpet maintenance.

(5) Complete the removal of building garbage.

(6) Complete two cleanings of the building’s exterior walls.

(7) Complete the peripheral ground scour work.

(8) Cleaning the B1 parking lot twice a month. (Not responsible for daily cleaning work)

(9) Complete special cleaning services. Second crystal surface treatment of the stone floor in the reservoir area and cleaning of carpets, bedside and sofas. Carpet cleaning on the 3rd floor.

(10) Complete quarterly wood waxing and maintenance work.

5. Greening work

There were about 100 green plants purchased in the building in Insufficient humidity, especially lack of ventilation, leads to more pests on green plants. Most of the plants in the elevator hall die, while others barely survive but have no ornamental value.

Efforts should be made to overcome adverse factors during maintenance, replace the soil every two seasons, increase nutrients, kill insects in a timely manner, and conduct intensive maintenance for a certain period of time. Hawaiian Coconut successfully reproduced two. In 20xx, it is recommended to consider outsourcing indoor greening to ensure the ornamental value of plants.

Property Cleaning Work Summary 4

I am honored to work as a cleaner in the xx community. This job is hard-won for me. From the first day on the job, I have treated this job with a rigorous attitude. job. With the end of the year coming, I have made the following summary of this year’s cleaning work.

1. Sincere service and hard work

Cleaning work is not worth mentioning in the eyes of many people. I originally thought so, but since the real contact When I got to the actual work, I realized that it was not that simple. For cleaning staff, we must not be careless about places that we usually don’t pay attention to. Corners, corners, inside and outside windows, and nooks and crannies are all the focus of self-examination.

In the xx community, with a sincere service heart, we strive to do our job well. Due to hard work, the achievements are obvious and have been affirmed and recognized by leaders and community owners.

2. Gradually become familiar and gain confidence

During my tenure in the xx community, I went from groping to familiarity, from confusion to confidence. At every step of my progress, I received the support of the company leaders. The enthusiastic help from colleagues and colleagues has won the understanding and support of most owners and tenants.

If there are some merits in the work during this period, it is not because of my personal ability, but because we have a high-quality cleaning team and a group of enthusiastic and dedicated staff. Dedicated property managers. The purpose of this summary is by no means to flatter myself, but to calmly review the gains and losses of my work during this period, sum up experience, and learn lessons.

3. Master the situation and continue to grow

The work at this stage is, on the one hand, to grasp the basic situation of the community as soon as possible, and on the other hand, to ensure the normal progress of all work in the community. Due to the short handover time, many things can only be learned on the go.

During this period, the daily cleaning work mainly relied on the effective command of the company leaders and the high degree of consciousness of the managers. During this period of work, I was able to actively report to the leadership on the handling of major incidents, take prompt measures, and no serious mistakes were made. However, there were still many problems in the details of the work. Fortunately, leaders and colleagues pointed out and remedied them in a timely manner. No serious consequences occurred.

IV. Existing problems and improvements

This year’s cleaning work also exposed some of its own problems, such as being relatively relaxed in its own requirements and not paying enough attention to some details. , which needs to be improved in future work. At the same time, I hope to have the opportunity to study in a more mature community, master more skills, and improve my professional level. I am determined to devote more time and enthusiasm to my position, complete various tasks assigned by the company, and live up to the expectations of the company's leaders.

Understand the responsibilities you shoulder; actively participate in grassroots construction, play a role model and lead in your work, and set an example for the majority of employees. At the same time, carefully study relevant business knowledge and continuously improve your theoretical level and Comprehensive quality. At work, we focus on the central work of the property, compare with relevant standards, be strict with ourselves, and complete various tasks well.

With the implementation of xx, it can be expected that our work will be more arduous, the requirements will be higher, and the knowledge we need to master will be higher and broader. To this end, I will work harder, study harder, strive to improve cultural quality and various work skills, and make due contributions to the property management. Summary of Property Cleaning Work 5

A year of work has finally ended. Looking back on this year, it was really hard. As a cleaning supervisor of the property, I have to ensure that the environment where the owners live is environmentally friendly. The work is only completed if it is clean and the owner is satisfied with their stay.

Through the guidance of the company, I completed the cleaning tasks for this year as required, and completed the sanitation and cleaning work of several buildings with all employees. Let’s summarize my work for the year:

1. Assign cleaning work

At the beginning of the year, we formulated the sanitation requirements for each building, and then assigned cleaning tasks to the following employees. Task. The entire cleaning team is divided into six teams, with four people in each team. One of the four people is responsible for cleaning, one is responsible for mopping the floor, one is responsible for cleaning up the garbage, and the third is responsible for the finishing work.

Cleaning is done twice a day, once in the morning and once in the afternoon.

Under such an allocation, each cleaning staff can still complete all the work, and the allocation is reasonable. Therefore, the completion of the cleaning work is good, and the owners are relatively satisfied with our cleaning.

Distributing work well also made me understand the importance of reasonable allocation, so that conflicts are less likely to occur, and it is not a fixed form. I have also made corresponding adjustments. At the end of the year, our allocation system is getting better and better. More and more reasonable.

2. Train employees and improve the capabilities of the cleaning team

In the middle of the year, the company recruited a new batch of cleaning employees, which not only strengthened the cleaning team, but also made the entire cleaning team more capable. Cleaning becomes easier. As their supervisor, I am responsible for training new and old employees, introducing new technologies, and purchasing advanced cleaning tools.

Training strengthens employees’ abilities, which brings the entire team’s abilities to a higher level. Whether they are new employees or old employees, the training content is of great help to them. When cleaning the floors, with the help of technology and tools, the cleaning speed is accelerated and the level of cleaning is improved.

3. Strictly manage the cleaning team

As a manager of cleaning staff, I am very strict in management. In order to prevent employees from being lazy when cleaning, I will ask them to take photos and clock in after cleaning, and complete it within the specified time. Make sure that there is no debris on the floor at that time and it must be tidy.

Once someone is caught slacking off at work, they will be severely punished. We strive to keep things clean for our owners so that they don't think our business capabilities are poor. Under such strict management, our cleaning staff strictly abide by the regulations, maintain working conditions at all times, and put hygiene first in everything.

Next year, I will continue to clean the area under the jurisdiction of our property company so that the leaders are satisfied with my management and the ability of our team. I will work harder next year to serve everyone. Serve.