Year-end Personal Work Summary of Quality Control Department

Year-end Personal Work Summary of Quality Control Department

Time flies, time flies, and a year has passed in an instant. Looking back on what happened this year, there must be joy and sorrow. These are all our valuable experiences, which means that we are ready to start writing the year-end summary again. So what kind of year-end summary does your leader or boss expect to see? The following is my personal work summary in the quality control department at the end of the year. Welcome to reading. I hope you will like it.

The year-end personal work summary of the Quality Control Department is 1 20xx, which is an unusual year. It also recorded my past efforts and sweat, collected my dribs and drabs, enriched myself and made gratifying achievements. In order to meet the new tasks and challenges in 20xx, I summarized my work in the Technical Quality Inspection Department in the past year as follows:

In 20xx, under the strategic guidance of the company's "focusing on the processing and production of high-performance concrete in the fourth work area of Beijing-Shanghai high-speed railway, adhering to the production mode and characteristics of independent world brand concrete", it provided about 280,000 M3 of high-performance concrete for the production of the fourth work area of Beijing-Shanghai high-speed railway, which made the company's operation in Suzhou on the fast track, laid a solid foundation for the company to produce commercial concrete in Suzhou next year and opened up the market. The quality inspection department is the functional department that undertakes the concrete production and quality control of the company. All our members (two quality inspectors and three operators) still maintain the spirit of seeking truth from facts, unity and hard work, pioneering and enterprising, and strive to do their work well in ordinary posts. All work is guided by the company's principles and policies, focusing on the production of high-performance concrete for Beijing-Shanghai high-speed railway, and adhering to the company's energy-saving and consumption-reducing policies. Over the past year, the work of this department has been carried out in an orderly manner, mainly in the following aspects:

1. Recruitment, training and technical assessment of quality inspectors and operators: As many old operators and quality inspectors resigned or emigrated in March this year, with the special approval of Manager Zhang, I (the quality inspector of Suzhou Station) selected Hu Xianlong from the old operators to train quality inspectors, and recruited two new college students from Gansu and Shaanxi (Wang). During the training, I made a training plan and training objectives according to their different knowledge and understanding. Cultivate and implement "one center, one basic point" (that is, pay attention to short-term effective training of emergency production and long-term development and talent reserve of the company). Training new operators should take three steps:

First; Start production from the main control computer in the operation room, so that they can master the functions of buttons (keys) on the operation table, master the task list, mix proportion, modify the mix proportion, register production and start the production process of the mixer, and master and be familiar with Zoomlion 2HZS- 180 production software, office software and software parameters and functions.

Second; On the basis of basically mastering the operation of the mixer, let them further control the power distribution cabinet, the equipment and hardware of the mixing building, the rear warehouse scale, the air compressor, the electromagnetic valve, the sensor and the whole metering and batching from the operation room to the mixing, and explain the working principle and emergency and maintenance measures one by one.

Third; After the operators are proficient in all production operations, explain the specific knowledge and components to them. Teach them how to control the slump of concrete through cameras and ammeters, adjust the water consumption of concrete production, and let quality inspectors have more time to track concrete at the construction site and pay attention to the dynamic quality of raw materials and concrete. After two weeks of practical training, Wang He and Chen Baocang quickly mastered and became familiar with the operation process of the mixer, and after strict examination, they obtained the qualification of operators. Take the method of combining field and theory to conduct quality inspection training. Lead intern inspector Hu Xianlong to do some performance testing experiments of raw materials and concrete.

Teach him how to adjust the mix proportion according to different concrete raw materials and concrete quality. Before production, the quality of raw materials should be visually inspected. By comparing the performance and quality of raw materials and produced concrete, the technical and business level can be mastered and improved. Quality inspectors are required to control the quality of concrete by constantly observing raw materials. To put it bluntly, if you want to improve your technical level, you should be diligent in your legs, eyes, hands and mouth. Only by paying more attention to the change of concrete raw materials can we master the quality change of produced concrete and control the quality of products. And the temperature of concrete and its raw materials should be monitored in summer (winter) according to the needs of the project! In order to better grasp the quality of concrete, and constantly improve their visual ability.

In order to improve the work efficiency and technical ability of quality inspectors and operators, they are given a technical exchange training in the mixing building every half month, mainly to solve and discuss the technical and mechanical problems they encounter in their usual work (concrete production and quality control). And make career plans for them.

2. Concrete production and quality control: the principle of quality inspection, ash adjustment and slump control by operators is adopted in concrete production. In the case of many production tasks and insufficient personnel, the quality inspector turned on the mixer, and I served as an operator, quality inspector and documenter at the same time to maintain the normal production and ensure the normal operation of the mixer. In order to make the produced concrete meet the construction requirements of the Beijing-Shanghai high-speed railway project, the quality inspector of our department is required to carry out daily inspection (appearance inspection) on concrete raw materials, conduct sampling tests on unqualified raw materials with large fluctuations, and assist CCCC in trial matching. Test the strength of concrete blocks with concrete quality problems, and take photos to keep the certificate. Organize coolies, operators and quality inspectors to check (accurately) each scale every half month. Because the quality of raw materials provided by CCCC is very different, the gradation of coarse aggregate, fineness modulus and water content of fine aggregate (unstable), especially in concrete slump and quality control, have caused difficulties to our department. After long-term work experience summary and training, quality inspection and operation personnel are familiar with the changes of raw materials, and have the production technical ability to change constantly (that is, the water content of sand and gravel changes again, and the slump can also be controlled to the construction and design requirements).

3. Management of Quality Inspection Department: The Quality Inspection Department formulates and implements the work assessment (reward and punishment) system. Implement performance appraisal system in the management of quality inspection department (full mark 100, deduct points according to assessment items and completion, and deduct points each time 10 yuan), and the responsibility for mixing equipment lies with people. 200 yuan is extracted from the monthly salary of quality inspectors and operators as the assessment salary, which is mainly evaluated from the aspects of technical ability, concrete quality control and production, work attitude, attendance, handover, data, hygiene, energy saving and consumption reduction, with clear rewards and punishments; It plays an inestimable role in urging quality inspection, working enthusiasm of operators and improving technical ability.

Especially in August, the quality inspection and operation personnel were streamlined (the number of users was concentrated), which not only mobilized their work enthusiasm, but also improved their work efficiency. There are basically no idle personnel, which saves the company a sum of salary expenses in terms of energy saving and consumption reduction, and greatly reduces the cost of the production technology department. Always strengthen ideological communication with them, so as to change the working attitude of personnel, increase their collectivism consciousness and spirit of unity and forge ahead, carry forward their work enthusiasm and do a good job in safety production. Fortunately, there were no safety and quality accidents and objectivity errors in all positions in this department throughout the year. At the same time, strengthen the on-the-job training among various positions, so that all positions in the department can master a variety of skills (scheduling, quality inspection, operation), so as to make up for the shortage of manpower when the workload is heavy (production peak) and ensure the normal operation of the department. According to the needs of work and department management, organize all personnel of quality inspection department to hold a regular meeting on safety production in the mixing building every Friday, summarize last week's work and plan this week's work. In order to strengthen the sense of responsibility and self-motivation of quality inspection and operation personnel, and stop their thoughts and behaviors of dereliction of duty and slack, a management responsibility agreement is specially formulated (signed) for them. In order not to affect production and quality inspection, if you want to take more than one day off, you need to apply one day in advance.

Ask for leave when going out on business, and return to the company at 2 1: 30 in the evening. I will conduct spot checks and include this in the monthly assessment. Those who leave for more than half a month shall be treated as automatic resignation. If you resign without reason, you will be deducted one month's salary (to prevent Yan Houfei from such incidents). Those who resign must make a resignation report one month in advance. In the management of the Quality Inspection Department for one year, the staff in all positions are constantly improving with the pace of the company, and their technical level and cognitive ability have been improved to varying degrees. In response to the company's policy on energy saving and safety in production, our quality inspection department has adopted and formulated a series of measures and regulations on energy saving and safety in production. According to the requirements of seasonal construction, our department organized maintenance workers and coolies to carry out winter (summer) construction on the production equipment of the mixing building in summer (winter) this year, and adopted thermal insulation measures.

4. My work experience: After one year of management in the quality inspection department, I deeply realized that leaders must be responsible for serving the employees of the company and the department; It is necessary to go deep into the grassroots, understand employees' thoughts, pay attention to employees' trends, strengthen ideological communication with employees, and think about employees' thoughts. Help and care for them as much as possible in their work and life and lead them to make progress together. Only in this way can employees work better for the department. In particular, the integration of departments has achieved practical results, and the operators are placed under the unified management of the quality inspection department, which greatly improves the production efficiency, can control the quality of concrete well, reduces the quality inspection personnel and greatly reduces the company's cost. In addition to managing the work of this department, we constantly improve and broaden our own specific professional and technical knowledge and capabilities. I also infiltrated my work into the maintenance and production management of the mixing station. By participating in several major production equipment emergency repairs, I learned a lot of knowledge about equipment maintenance, enhanced my understanding of some original equipment, and reserved some knowledge for operator training.

Therefore, I have a strong interest in equipment repair and maintenance. Most of the time, I finish the emergency repair of production equipment alone, and I feel a sense of accomplishment when the machine is running normally. While paying a return visit to the concrete quality of the next construction site, we focused on the construction of the Beijing-Shanghai high-speed rail sub-project, strengthened communication with technicians and workers on the construction site, and strengthened and mastered some road and bridge construction methods and technologies. Through this year's work, I deeply realize that there are still many things to learn, especially interpersonal communication. In my spare time, I look up specific technical information from the Internet to make up for my lack of technical knowledge, and I have also seen practical results and accumulated experience in my usual work. According to the work needs and CCCC requirements, the Technical Guidelines for High Performance Concrete for Passenger Dedicated Lines and the Technical Guidelines for Concrete Construction and Production in Suzhou Station in Winter were compiled. The installation of 20xxCEM management software of group company in Suzhou Station made me have a deep understanding of informatization, networked office and management. The only thing I feel lacking is that my equipment maintenance and knowledge are still poor, and I am not good at interpersonal communication, which may be the most fatal factor for my future development. But compared with 20xx years, I have improved a lot in professional technology, work ability, technical production management, interpersonal communication and so on, and accumulated some experience. I will continue to study equipment maintenance, concrete production and construction technology in the future. Although I have accumulated some experience in the production management of the whole mixing station, I am unfamiliar with the fleet management of the mixing station.

5. The annual work plan and personal career development plan of the Quality Inspection Department:

As the technical department of concrete production, to serve for product quality and cost reduction, in order to adapt to the company's rapid development in Suzhou next year, to produce commercial concrete, and to gain a long-term foothold in the highly competitive Suzhou market environment, our staff must learn (organize training early next year) new and more complex technologies in time to adapt to the world-famous concrete services that meet the diversity and complexity of production. In order to meet the needs of the company's development and work in Suzhou next year, we will continue to arm ourselves, further increase our study, enrich specific professional and technical knowledge, and make preparations for training talents to adapt to the company's development.

As a technical quality inspection department, the demand for continuous individual development of the team should be fully affirmed and valued by enterprises, and establishing a learning team has become a strategic decision of our department; In order to adapt to the fierce competition environment, it is necessary to form a pragmatic, diligent, dedicated, skilled and determined technical team to develop the concrete industry for a long time. If the company wants to gain more economic profits based on Suzhou market for a long time, it needs to improve product quality, improve customer satisfaction and control (reduce) specific production costs when carrying out process reengineering and technological innovation. According to the needs of the company's ready-mixed commercial concrete work next year, it is necessary to recruit and train a group of professional and technical personnel (operators, quality inspectors and experimenters), which may also become our work plan and related training objectives next year. From the perspective of personal development, next year, in addition to continuing to manage the production technology work of the quality inspection department, we will also study and study the fleet management comprehensively and systematically. Use the internet and books to improve their technical level, work management and interpersonal skills, especially to lay the foundation for the company to buy commercial concrete in Suzhou next year. The focus of next year's work is: continuously strengthen their own work management ability, concrete technology, equipment maintenance, and improve the level of interpersonal communication; Focus on training quality inspectors, operators and experimenters. If the company needs it, I will recruit and train a group of professional and technical teams who are self-motivated, responsible, willing to work hard and willing to learn.

Summary of Personal Work of Quality Management Department at Year-end 2 I. Summary and Introduction

The quality control department in XX decreased by two QEs, one sqe and one document control director.

Basically maintained the level of last year, with little progress.

2. Summary part (comment on the main achievements of the main work projects of the department in XX years, and summarize the good methods and experiences)

1. Standardization:

In the past six months, the quality control department has run in the incoming materials and process standards every Monday and Friday of June 35 17:00~ 17:30 and achieved good results. After the introduction of this measure, similar complaints about "inconsistent standards" in production lines have been well prevented.

2. Add ipqc function group:

Join the ipqc team to strengthen process quality supervision, further promote the rapid handling of quality accidents, and effectively improve the information feedback mechanism. At present, because ipqc has just been established, the professional knowledge and ability of ipqc personnel can not meet the requirements, and its role is limited. This is also a direction of efforts in XX years.

3. Customer complaints:

Customer complained 13 times, XX years 19 times, and no quality accident occurred. Although there are fewer customer complaints, our shipments have also decreased. Next year, we will count the number of customers in the shipment batch or quantity, which will better reflect the quality of our products and is a relatively scientific statistical method.

4. The customer's first inspection qualified rate:

The qualified rate of customer inspection is 97. 1 1%, which is 0.44% lower than last year. The main reason for the decrease is that the appearance of Leeds lampshade can no longer meet the requirements. Since the qualified rate of customer inspection was 97.55% last year, the target was raised to 98% in the management review last year, but this year's target was not reached, which will become the main target this year and be fully realized.

In addition, considering that the appearance requirements of our products are quite strict compared with those of our peers, and considering the comprehensive quality and cost, we will gently relax the appearance standards and gradually return to the normal requirements of our products without letting customers know.

5.5. Qualified rate of QA first inspection:

The first pass rate of qa inspection is 95.3%, which is greatly improved compared with 92. 17% last year, and the improvement range is about 3. 13%. This is inseparable from a series of improvements supported by company leaders. Engineering department, production technology, procurement and qa have all made corresponding contributions in terms of efficiency improvement, continuous follow-up and handling historical issues.

6. Process qualification rate:

The comprehensive pass rate of the process is 94.2%, which is 0.6% higher than that of last year. Although the effect is not obvious, it also reflects the improvement of process capability and the value of joining ipqc. It is also the premise of improving the qualification rate of qa inspection and customer inspection, and it is the most important.

7. Qualified rate of incoming inspection:

The qualified rate of incoming inspection is 97. 1 1%, which is 0.2% lower than last year's 97.3 1%. The main reason for the decline is the introduction of Leeds lampshades and new customers, such as Aoda plastic of pine, lenses and cameras.

Three. Existing problems (main problems that exist or hinder the development of departments and companies in the course of work)

Internal cause: the uneven quality of department personnel brings certain difficulties to management. Moreover, most of them are introverted and the overall level of professional ability and quality is not high, which leads to the unsatisfactory effect of communicating with other departments to solve problems. This is a problem that we must overcome by ourselves. In addition, my experience is still shallow, and I believe all this will be improved in XX.

External reasons:

First, there are many kinds of products, small batch and short product life cycle, which brings certain difficulties to quality management;

Second, people's quality awareness is not high, and all staff do not participate. If there is a quality problem, I think it should be solved by quality personnel, which has nothing to do with myself. This kind of quality consciousness needs to be improved urgently;

Thirdly, there are many and miscellaneous suppliers, low quality management level and many material problems, which also bring some difficulties to quality management.

Fourth, unfamiliar with processes and responsibilities, which is also the embodiment of the company's management level, so familiarizing all employees with standard operating procedures will be a focus of this year's work.

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