Cleaning experience of property department

Property includes a variety of formats, such as office buildings, commercial buildings, residential quarters, villas, industrial parks, hotels, factories and warehouses. Below I will bring you the cleaning experience of the property department, hoping to help you!

Cleaning experience of property management department 1

Over the past year, under the unified leadership of the company and through the joint efforts of the employees of the department, we have completed all the tasks arranged by the company and won the approval of the owners.

Cleaning is just a business in the property service management industry. It embodies the clean image of industry units, and also leaves a first impression on the owners and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health. The following is a summary of my work this year.

First, clean standardization.

On the basis of last year, the work content was refined and the big grading standard was strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection. According to the standard training, in view of the situation of job rotation and more new employees, the training is carried out by means of regular meeting to talk about theory and on-the-job demonstration.

The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the key points of operation, and be diligent.

The responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in mind, and the daily worksheet is arranged in an orderly manner and the operation is accurate. _ _ Now is the renovation period. In the case of few people and heavy workload, the cleaning staff also take the standard to ask for consciousness, move closer to the standard, and strive to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint.

Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Routine inspection with constant skills is an indispensable measure for cleaning standardization. Only in this way, what is posted on the wall will not be a dead letter, and hygiene will win the satisfaction of owners and users.

Second, put forward strict requirements for health.

The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. But the cleaning staff accepted the distribution without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards.

On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation.

Third, unite as one and stress righteousness.

In practical work, we always remind and ask everyone: don't say anything that is not conducive to unity; Don't spread words that are not conducive to unity, don't gossip, and mind your own mouth; Don't do things that are not conducive to unity, especially when on duty and changing shifts, don't be clever, don't perfunctory, don't fool your companions, and live in harmony.

The long-standing practice has been broken, putting an end to the phenomenon that anyone disposes of waste products privately. In this way, the psychology of mutual suspicion and intrigue is reduced and the income is increased. Although insignificant, it embodies a spirit and realm. More importantly, it has promoted unity and enhanced team consciousness. Many of the company's surprise missions can come at once, and they are willing to work without complaint.

Fourth, feeling and helplessness.

In people's imagination, cleaning is an ordinary job that anyone can do. According to our standards, we will never do it at the meeting. We should have a process and feel it with our heart. After all, some people still don't know how to clean. Some people lack public moral awareness, wantonly destroy the environment and park their cars at will. In this regard, the cleaning staff on the field were deeply touched. It's no use trying to persuade these people. Instead, they will say: don't find something, nothing to do. The speaker is light and the listener is uncomfortable. In the face of such an encounter, I can only shake my head and smile, but sigh.

In the new year, our cleaning staff are willing to do their jobs well, obey orders and arrangements in a harmonious atmosphere under the leadership of the company.

Cleaning experience of property department II

Last year, under the correct leadership of the unit, with the strong support of the hospital, and with the concerted efforts of the employees of the unit, Qi Xin, I led all the employees to successfully complete the work tasks of the previous year. Now I will summarize and report the work to all leading colleagues as follows:

I. Basic information

At present, the hospital has a total of ***( 15) employees, including 5 ethnic minorities and 0 Han nationality (10), who are respectively responsible for the community building (***6 floors), the inpatient building (***6 floors), the bungalow administrative office area, the family building No.39 and the underground garage.

Second, the main work

A, organize employees to learn the rules and regulations of the unit, understand the work situation of various departments in the hospital, find problems and rectify them in time, and report the rectification work to the unit leaders and hospital leaders in time, often take the initiative to visit the hospital leaders and department heads, listen to the opinions and opinions of the hospital on cleaning work, find problems and gaps from themselves, and consult the hospital medical staff without understanding or uncertainty, try to communicate and coordinate with the hospital, reduce misunderstandings and narrow the distance; Timely rectify the problems raised by the hospital and ask the hospital for inspection. Enhance personal feelings with medical staff.

Second, do a good job in persuading and educating employees. In view of the cleaning staff's great mobility, fluctuating thoughts, unstable team and unstable thoughts, I will talk with the staff in time, understand the activities of the cleaning staff, patiently reason with them, hold regular cleaning meetings, educate the staff to abide by the hospital regulations, instill the management concept of the unit, and educate the staff to find problems from themselves and find the gap required by the hospital. After persuasion and education, the employees' thoughts have been changed. It is difficult to pay the cleaning fee on time. It is difficult to pay wages on time, which will inevitably affect the stability of personnel. Therefore, I try to find the hospital leaders to approve the cleaning expenses in time, and I can settle the accounts on time every month, creating conditions for employees to get their wages on time and reassuring them. Recruiting reserve cleaning staff in advance, cleaning staff is highly mobile, belonging to the bottom occupation, and it is difficult to recruit, do and manage. To this end, I will post a small recruitment advertisement outside, and even if it is full, I will post the recruitment information on the Internet to establish a reserve of personnel to prevent personnel from being out of touch.

The third is to rationalize and adjust the clean area. This paper analyzes every job post of hospital cleaning one by one, and makes a thorough investigation from the aspects of cleaning requirements, cleaning time, labor intensity and opinions of medical staff on cleaning. Adjust the jobs of a few people according to the physical condition and job responsibilities of employees. Publicize the rules and regulations of the unit and hospital to employees, and improve their sense of post responsibility. Enhance staff discipline, set high standards and strict requirements on staff, strengthen supervision and inspection, go out early and return late to cooperate with hospital leaders to carry out regular and irregular health quality inspections, find problems in time and improve them; Master the staff's gfd, be polite to guests, and conduct monthly staff training. Most employees are ethnic minorities, with low education, little knowledge, no professional skills and knowledge, and it is difficult to communicate with each other. Therefore, make a monthly training plan, carry out targeted skills training, improve employees' professional knowledge and work skills, and establish a "patient-centered" service concept; Improve the service awareness of employees and provide training materials in the form of words and pictures to the hospital as required;

Fourth, conduct safety education for employees, educate employees to abide by the hospital's safety system, observe safety discipline, and do not operate illegally; Patiently educate employees to pay attention to the safety on the way to and from work and pay attention to their own traffic safety; Cooperate with the hospital to train employees in hospital awareness and cooperate with the hospital to do a good job in safety. Common sense and precautions for cleaning medical devices to avoid personal injury and property loss; Remind employees to pay attention to the safety of aerial work such as cleaning windows to avoid casualties. After the relocation of the hospital laboratory this year, the glass area is large, the cleaning is difficult and the safety risk is high. So, I applied for a safety rope from the unit. Practice using safety ropes with employees to ensure that employees clean dangerous areas and work safely;

Fifth, strictly implement the attendance system. Those who arrive late and leave early will be warned first, and those who refuse to correct will be fined. An assessment system has been established, which links the assessment results with employees' salaries, rewards the excellent and punishes the poor, rewards outstanding employees every month (the reward funds come from fines), punishes employees who fail to pass the assessment every time, and gives material rewards to outstanding employees in the hospital, rewarding the advanced and punishing the backward, thus stimulating employees' enthusiasm. Establish a good image of employees, order summer work clothes, and ensure that employees have uniform work clothes. Gfd meets the requirements of the hospital.

Six, do a good job of saving energy and reducing consumption, safeguard the interests of the unit, set up a ledger according to the requirements of the hospital, realize refined management, collect disinfection supplies and cleaning utensils quantitatively as planned, keep records of entry and exit, ensure that the old mop can be repaired with nails, and then use it after reinforcement, so as to extend the service life of cleaning utensils as much as possible. When employees receive cleaning supplies, educate employees to save bags, use rags carefully and try to save money. Plug the loopholes, and make statistical analysis on the consumption of disinfection supplies and cleaning appliances in this department and the recipients of each employee every month to prevent waste and loss, and strive to save costs, safeguard the rights and interests of the unit, realize profits and protect the interests of the unit. In order to plug the loopholes, every week is designated as the collection time of cleaning supplies. Gloves are distributed from 40 pairs per person per month to 20 pairs per month, saving 300 pairs per month. Garbage bags are reduced from two bags per month to one bag per month. Last year, the budget for mops in 200 yuan was not spent. According to estimates, the expenditure last year was 1 10,000 yuan.

Third, the existing problems

Since the beginning of this year, the hospital has been carrying out various standards, which puts forward higher standards for cleaning work: First, the establishment of smoke-free hospitals. During the construction period, the cleaning frequency of public areas such as elevators and halls will be higher than usual, which will increase the labor intensity of cleaning staff; The second is to create a civilized unit, which will put forward higher requirements for the cleaning quality, service attitude and work standards of employees, and also put forward higher standards for the training of employees and the filing of training materials in our unit.

Although some achievements were made last year, it can't be separated from the care and support of unit leaders, the cooperation of hospitals, and the concerted efforts of all staff in Qi Xin. In the future work, I will not be proud, impatient and live up to the high expectations of the unit leaders. I will further improve the management methods, maintain the image of the unit, improve the quality of cleaning, safeguard the interests of the unit and be serious about work discipline in the spirit of hard work and not being afraid of difficulties. Strive to satisfy the unit, the hospital and the staff. The above is a summary of my work for one year. Due to my limited ability, there are inevitably many shortcomings. Please criticize and correct me.

Cleaning experience of property department 3

This year, under the guidance and strong support of the company leaders, according to the company's work requirements, "service first, customer first" is the creed of every employee. Through the concerted efforts of all the staff of the department, Qi Xin has carried out a series of high-quality services. Here, we briefly summarize the work of the foreman of property cleaning in the past year. Summarize experience and lessons, find out shortcomings, and lay a good foundation for future work.

I. Personnel management

After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.

Second, training.

Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning. On the premise of training cleaning staff, combined with the actual situation in the work, we will focus on the following training: the classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and rust treatment.

We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.

Third, the cleaning work mode

Under the guidance of the leaders of the group company, "unmanned cleaning" and "natural cleaning" have achieved good results. On the basis of the original day shift, it is divided into two shifts, and the main cleaning work is carried out at night shift. In order to ensure the sanitary quality while implementing "unmanned cleaning", the frequency of cleaning inspection has been strengthened. The existing staff with a cleaner can basically solve the health problem at any time within 30 minutes, but it often happens that the cleaner 1 hour can't enter the men's bathroom during the peak period, which leads to the dirty bathroom.

In the aspect of "natural color cleaning", the cleaning frequency has been strengthened, from the original fixed planned cleaning to cleaning at any time. When dirt is found, it should be cleaned immediately to restore the original natural color, which has achieved good results, but the cleaning cost has increased. Recently, due to construction, the overall environmental dust is relatively large. Although cleaning has been strengthened, the overall sanitary condition has not met the requirements, and the cleaning cost has increased. After the construction is completed, it will be thoroughly cleaned to meet the hygiene standards.

Fourth, the completion of the clean-up work

Completed the establishment of cleaning staff and timely revision of working mode. Complete the daily sanitary maintenance of the public area of the building. Complete the land reclamation of the new settlement floor. Complete the stone crystal hardening treatment and carpet maintenance of the building. Complete the removal of construction waste. Finish the second cleaning of the external wall of the building. Complete the peripheral ground scouring work. Clean the parking lot twice a month. Complete special cleaning service. Secondary crystal surface treatment of stone floor in reservoir area and cleaning of carpet, bedside and sofa. Clean the carpet on the third floor. Complete quarterly wood waxing and maintenance work.

Verb (abbreviation of verb) greening work

At the beginning of the year, about 100 plants were purchased in the building, and the office and lobby grew generally. In other places, due to the lack of sunshine and humidity, especially poor ventilation, there are many green plants and pests, and most of the plants in the elevator hall die. Others barely survived, but they had no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time. Hawaii coconut successfully bred two. It is suggested that indoor greening should be outsourced next year to ensure ornamental plants.

Cleaning thoroughly kills the building, killing rats and mosquitoes and flies according to different seasons in the work, and achieved good results. In the clean-up work, the supervision of work quality was strengthened, the form was filled in, the work quality was controlled with various records and systems, and the problems existing in the work were summarized and further corrected, which achieved good results. In the control of cleaning products, guest products are more difficult to control.

Six, the problems in the work

The oil pollution generated by cars in the surrounding parking lot cannot be effectively removed. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel. Hygiene in winter can't meet the standard, so you can consider buying a self-propelled automatic scrubber, which will improve to some extent. After the building was put into use for two years, the waterproof, oil-proof and anti-fouling ability of stone materials decreased. In order to prevent water stains, weathering and other diseases, the stone materials in the bathroom and lobby floor should be well protected. Under the condition of ensuring hygiene standards, the cost of replacing some high-frequency equipment and cleaning equipment will increase to some extent.

The overall cleaning work has improved this year, but there are still some shortcomings in the details of the work, and the cleaning cost still has potential to be tapped. Under the guidance of company leaders and the efforts of all cleaning staff, there will be better performance.

Cleaning experience of property department 4

This year is an extraordinary year. As the cleaning foreman, we are responsible for the environmental purification of _ _ property, and we know that our responsibility is great. The leaders of the company attach great importance to this and ask us to do our job seriously and responsibly in strict accordance with the rules and regulations formulated by the company. The following is a summary of my work this year.

First, personal performance

Since serving as a property cleaner, I have United my colleagues, been serious and responsible for my work, and obeyed the leadership. I also have my own health responsibility department, and I will check the work of other cleaning staff while completing my own work. Be able to complete the division of cleaning areas and cleaning work of property cleaners in strict accordance with the work arrangement of company leaders.

At the beginning of the year, due to my good performance in my work, I was promoted to the foreman of cleaning by the company leader and was assigned to be responsible for the management of property hygiene and cleaning. With the change of my position, my responsibilities have also increased. With the encouragement of the company leaders, I overcame the psychological pressure, stepped into this job and gradually entered the role.

Second, work performance.

Try to consult the old leaders for work experience, study the company's rules and regulations seriously, master the environmental sanitation of the property, rectify the problems in time and report to the superiors. Communicate with the team leader and team members in time to understand the psychology and work situation of the cleaning staff. Hold regular cleaning staff meetings to publicize the rules and regulations formulated by the company and the responsibility system for safe production. Require the cleaning staff to implement it seriously, especially the cleaning team leader to take the lead in implementation and strict management. Raise the sanitation and cleaning work to a new level and make due contributions to creating a beautiful property environment. With the correct leadership and strong support of the company's leaders, through this period of efforts, the situation of property sanitation and cleaning has undergone fundamental changes, the work enthusiasm of cleaning staff has been improved, and the sense of responsibility and safety has been significantly strengthened.

Third, the efforts made in the work.

Among them, I also made great efforts. In order to check the sanitation and cleaning work in more areas every day, I specially bought an electric bicycle and went out early and returned late every day. Sometimes, some colleagues don't understand my work, and they also have some small comments behind my back. Coupled with the family's incomprehension, I once wanted to give up, but I persisted. For my work, I can't live up to the trust and love of my leaders and colleagues, and I can only work harder to repay it. Facts have proved that my work has been recognized by everyone, even if it is hard, it is worthwhile.

In the new year, under the leadership of the company, I will work harder, be serious and responsible, be strict with my colleagues, do a good job in cleaning and make a contribution to the development of the property.

Cleaning experience of property department 5

Although I have been cleaning for more than two years, I regard the work of the foreman of property cleaning as a sacred job in my heart. Only when I do a good job, reassure the leaders and get the approval of my colleagues, can I be practical in my heart. Although my work is simple and repeated every year, every month and every day, it is not easy to do it well. Because there is only one purpose in my heart: to create a good learning and living environment for the community is the glory of our cleaning staff and my own rice bowl. Although I repeat my work every day, I am never careless or go through the motions. I insist on being serious and responsible for my work every day. The following is a summary of my work this year.

First, clear purpose and correct attitude.

I arrive at my work place at 7: 30 every morning and start a new day's work. First of all, I mop up the stairs from the first floor to the third floor. The cleanliness of the corridor is very important, which reflects the overall health of a building. Therefore, I clean the corridor every day without affecting the owners to go up and down the stairs, so as to keep the corridor bright and clean, and the ground is free of sundries and sputum stains. At this time, I feel very comfortable. Of course, this good environment is obtained by careful cleaning at ordinary times. Let's have a good mood every day. The owners are very happy and recognized.

Second, persevere, do one thing and love another.

I am strict with myself and try not to add any trouble to my work. Cleaning work will directly reflect our cultural quality and accomplishment. Since such an important task is given to us, besides trusting us, the more important reason is that I have a correct attitude towards cleaning work, love my job and can do my job well. Mainly responsible for cleaning work. Although I am only a sanitation worker, I have won the respect of the owners through my efforts.

I may have just finished cleaning at work, and it will soon be chaotic, but I am not afraid of trouble, and I work very hard. I will conveniently wipe the stair handrails of all corridors every day, keep them clean every day, at the same time, pay attention to leaving no sanitary dead ends, clean key parts at any time, pay attention to maintaining a good sanitary environment, and give everyone a comfortable and comfortable mood.

Third, unite and work hard.

Although I am the head cleaner, I am confident. I don't feel inferior to others. We just have different division of labor. It's a pity that the big family of society has left everyone. In my cleaning work and life, I realized that if you want others to respect you, you must first learn to respect others. I respect every owner in the building and let my work not conflict with their living time as much as possible to make way for time. When the owners occasionally have some problems, don't blame them and keep quiet.

Although I have made some achievements and been recognized by the owners, I will guard against arrogance and rashness, work hard, do what I should do, always remember the purpose of serving the owners wholeheartedly, and make better achievements in the future. I will always be keen on what I am doing and try to do it well.

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