The responsibility of the supervisor

Responsibilities of supervisors (6 general rules)

In study, work and life, the frequency of job responsibilities is on the rise, and job responsibilities can improve the vitality of internal competition and better discover and use talents. So what kind of job responsibilities are effective? The following is the supervisor's job responsibilities I have compiled for you, which are for reference only and I hope to help you.

Duties of Supervisor Article 1 (1) is responsible for the operation, management and maintenance of sales terminals, including:

1, start a series of work;

2, daily guidance (commodity guidance, display guidance, service guidance, shop patrol support), and make a summary;

3. monopolize the supervision, construction and promotion of VI image;

4. Establish the confidence of shop assistants and agents in supporting all kinds of shops (including agents) and guide standardized operation;

5. Accept complaints from customers and agents in time, deal with them seriously and give feedback in time;

6. Evaluate the profit and loss rate of each store and franchise store every month, and put forward reasonable suggestions.

(two) the establishment and management of sales terminal files:

Establishment and management of store information (store status, counters, excellent franchise stores, agent files);

1. Evaluate the reputation of the agent;

2. Regularly analyze the target market (competitive brands, fashion trends, consumer groups), timely feedback to the company and archive, so as to gain the initiative in market decision-making;

3. Guide all stores and franchisees to establish customer information and files.

(3) Training and assessment:

1. Conduct training for store managers, salesmen and salespeople in various stores and counters;

2. Training, supervising and assessing the managers and shopping guides of self-operated stores;

3. Cooperation with regional and national training;

4. Supervise and assess the work of grass-roots managers and store employees in each market, and file them in time.

(4) Shop inspection:

1. Investigate the business circle, popularity, frame structure, consumption power, etc. in the area where the store is located. ;

2. Investigate the economic strength, reputation, management ability and business experience of the agent;

3. Assist in developing new regional markets and put forward ideas and suggestions for the next step.

(5) Management of promotional activities:

Including the management of new product listing, single product promotion, holidays, store celebrations, price reduction of old models, special sales at the end of the season, unsalable products and other promotional activities:

1. Select and estimate the specific activities proposed in the plan, and put forward reasonable suggestions;

2. Track the production progress of promotional materials and the distribution of promotional goods, and strengthen communication between departments;

3. Guide the shops and agents to replenish the supply of goods reasonably, follow up the distribution of promotional materials, and ensure that the activities can be carried out in an all-round way;

4. Do a good job in the promotion of pop, commodity display and atmosphere guidance of shops and agents;

5. Supervise all stores and agents to report all kinds of data in time, including inventory and sales, and make statistical analysis;

6. Information feedback and summary of promotional activities.

Responsibilities of supervisor: 2 1. Visit customers regularly to learn about their recent learning situation, give corresponding learning suggestions, actively feedback questions and improve learning efficiency;

2. Actively communicate with teachers and feed back the teaching questions raised by customers;

3. Go deep into the front line of teaching to analyze and evaluate all aspects of teaching, especially to evaluate, help and guide teachers' teaching attitude, teaching content, teaching methods and teaching effect, so as to continuously improve and improve;

4. Make home visits to customers with questions or problems;

5. Complete the sales update order according to the target;

6, complete other tasks assigned by the leadership.

Responsibilities of supervisors 3 I. Work contents

1. From the terminal level, it includes material arrangement, price control, personnel adjustment, sample loading tracking, inventory information, product display, etc.

2. From the perspective of shopping guide training, it includes corporate culture, industry knowledge, product knowledge, shopping guide skills, mentality display and promotion activities.

3. From the management level of shopping guides, it includes discipline, mentality construction, execution supervision, team building and quantitative assessment.

4. Market information includes product information, promotion information, price information and personnel adjustment.

5. From the perspective of the organization and implementation of promotional activities, it includes the preparation of materials before the activities, the organization and arrangement of personnel, the selection of information dissemination channels, and the supervision of activities. Activity site: organize division of labor to solve emergencies; After the activity: summarize the successes and failures.

Second, the supervisor's job description

(1) Responsibilities of supervisors

1. Ensure that the customer department completes the work plan on time and with good quality.

2. Ensure the sales of direct stores and franchisees go smoothly.

3. Responsible for the implementation of the company's policies in direct stores and franchise stores.

4. Be responsible for the accuracy of market research content.

5. Be responsible for the feasibility of location selection of franchise stores.

6. Be responsible for the security of sales data.

7. Be responsible for the sales tasks, training results and display status of the franchise stores.

(two) the main work of supervision

1, responsible for the training, post assessment and salary evaluation of all employees in the store.

2. Be responsible for the personnel management of the exclusive store, such as recruitment, appointment, promotion, transfer and dismissal.

3. Be responsible for the pre-preparation and post-implementation of new products in the store.

4. Be responsible for the management of employee welfare and salary procedures in the exclusive store, including reporting to the company.

5. Preside over the weekly, monthly, quarterly and annual marketing meetings of the store manager, inspect the store regularly and fill in the store inspection report.

6. Supervise the implementation of store promotion activities and the feedback of promotion results.

7. Ensure the accuracy of all reports submitted by the store.

8. Supervise and guide the sales of direct stores and franchisees.

9. Supervise the implementation of company policies in direct stores and specialty stores.

10, complete all investigation tasks assigned by superiors.

1 1, and provide scientific and effective promotion schemes according to market conditions.

12. Assist franchisees to investigate the market and prepare the investigation report.

13. Assist investment personnel to investigate the background information of franchisees.

14. Assist franchisees to select the store location and determine it.

15. Guide and supervise the renovation of franchise stores.

16. Assist in the comprehensive training of franchisees.

Third, work execution.

The process of supervision itself is the process of making things happen, and the process of supervision is also the process of solving problems. Constantly standardizing in the process of supervision is also an important means for enterprises to improve their execution. An excellent supervisor must collect information about his products and competitors until the terminal is standardized.

Fourth, the role of supervision.

1. Check the results of business representatives' visits to the terminal, and help to find and solve problems.

2. Check the operation of terminals, including hardware terminals and software terminals. Hardware terminal: product inspection and promotional materials inspection. Software terminal: entrance observation, salesperson-oriented test, product knowledge check, promotional materials check and promotion supervision.

Verb (abbreviation of verb) information collection

Collect the terminal information covered by local major competitors or large businesses, understand the characteristics and competitive advantages of similar products, understand the best-selling products and reasons, understand the coverage ability and terminal sales data of distributors and distributors of their own products, gain the evaluation and reputation of the industry, understand the relevant statistical data in the industry, and get to know the terminal on the spot, including area, number of salespeople, geographical location, crowd flow estimation, surrounding community status, consumption level, etc.

Duties of supervisors Article 4 Duties of supervisors

1, responsible for establishing employee scheduling and attendance system and checking employees' arrival;

2. Responsible for checking whether the gfd of employees meets the requirements;

3. Responsible for staff meetings before and after daily work;

4. Be responsible for on-site environmental sanitation, counter discipline, reception service, commodity display, etc. Conduct patrol inspection and make patrol records;

1) is responsible for the on-site management of the area under its jurisdiction during the shift;

2) Responsible for solving customer problems and disputes on site;

3) Complete other work assigned by the supervisor in time.

5. Responsible for supervising store sales, and prohibiting bargaining and private receipt;

6, responsible for controlling the goods out of the brake, in case the merchants withdraw the cabinet;

7. Responsible for supervising whether the replenishment of counters is timely and whether it affects sales;

8. Be responsible for observing the daily sales of the counter and analyzing the factors that affect the sales changes. For counters with a large decline, we should work with suppliers to find out the reasons, improve the situation and feedback information to the company in time;

9. Hold supplier forums regularly to listen to opinions and take corresponding corrective measures;

10, specifically responsible for handling customer returns and complaints;

1 1, specifically responsible for the handling of emergencies in shopping malls;

12, actively assist all departments of the company, listen to opinions, and make improvements;

13, assisting the loss prevention department to complete the daily liquidation work;

14. Complete other tasks assigned by the operation manager in time;

15, participate in the host in the morning and evening;

16. Supervision of cleaning preparation before opening.

17, complete other tasks assigned by superior leaders.

Responsibilities of supervisors 5 1. Manage the daily administrative affairs of the company;

2. Monthly attendance management and statistics;

3. Procurement and management of office supplies;

4. Book hotels, air tickets and train tickets for business travelers;

5. Arrangements for sending and receiving letters and parcels and contact with courier companies;

6. Maintain and manage office equipment, such as photocopiers, printers and networks;

7. Assist foreigners to apply for employment and residence permits;

8. Complete other personnel and administrative work assigned by superiors;

The sixth part of the supervisor's responsibilities (1) collects the daily oral sparring lessons of the school.

(2) According to the data collected in (1), organize, arrange and maintain students every day.

(3) Follow up the results of oral sparring class and publicize it.

(4) Arrange campus activities and oral activities.

(5) Assist to complete the data analysis and report production of North America Division.

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