Which department should I turn to for agricultural machinery quality problems?

Disputes arising from the quality of agricultural machinery products, operation quality, maintenance quality and after-sales service may be complained to the agricultural machinery quality complaint supervision institution or the local consumer association.

1, disputes caused by product quality and service can be directly complained to the local city and county agricultural machinery quality complaint supervision station;

2, can complain to the Provincial Consumer Council agricultural machinery product quality complaint monitoring station or the China Consumers Association agricultural machinery quality complaint monitoring station;

3. You can complain to the administrative department for industry and commerce where the operator is located;

Involving the maintenance, operation and after-sales service quality of agricultural machinery, the competent department of agricultural mechanization is responsible for handling. The complainant shall be the owner or user of agricultural machinery engaged in agricultural production with civil capacity, and shall also provide written complaint materials. You can complain to the agricultural machinery quality complaint supervision institution (hereinafter referred to as the agricultural machinery complaint institution) or the local consumer rights protection organization. The complaint accepting institution conducts mediation according to law. The Measures for the Supervision and Administration of Agricultural Machinery Quality Complaints stipulates that the competent department of agricultural mechanization at or above the county level shall designate an agricultural machinery complaint institution.

The acceptance and mediation of agricultural machinery quality complaints shall be provided free of charge. However, if inspection or technical appraisal is needed in mediation, the legal inspection or appraisal institution shall be determined by both parties to the dispute through consultation. The cost of inspection or appraisal shall be borne by the responsible party. The charging standard is generally determined through consultation between the two parties who entrust the inspection or appraisal. All complaints caused by disputes over the quality of agricultural machinery products, operation quality, maintenance quality and after-sales service can be accepted. The complainant shall be the owner, user or representative of agricultural machinery.

Legal basis:

Article 23 of People's Republic of China (PRC) Product Quality Law

Social organizations that safeguard consumers' rights and interests can suggest that the relevant departments should be responsible for handling the product quality problems reflected by consumers and support consumers to sue the people's courts for the damage caused by product quality.

Article 39 Disputes between consumers and business operators over consumers' rights and interests can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.