Working experience in a hospital office

Hospital management is a system, which consists of several professional management, and each professional management works around the medical service center to form a complete hospital management system. Hospital management includes planning management, personnel management, medical management, technical management, economic management, information management and political and ideological work. Below I will bring you the experience of hospital office work, hoping to help you!

Working experience in hospital office 1

I have been working in the office for three months, and under the care and guidance of hospital leaders and department directors, with the cooperation of functional departments at all levels, adhering to the fine tradition of the office, and in line with the principle of "serving leaders, clinical frontline and patients", I have done my job well.

First, upload the opinions of the masses in a timely manner, release the leadership intentions, and properly handle telephone calls, consulting services, complaints and reports. , and carefully recorded.

The second is to revise and improve hospital rules and regulations, job responsibilities and other relevant regulations to ensure that all work is orderly and institutionalized.

Third, do a good job in the reception of the hospital, coordinate the work contact with relevant departments according to the working procedures, and feedback information to the superior leaders in time.

Four, do a good job of document processing, sign and circulate letters, send all kinds of letters, all kinds of documents are properly kept, there is no leakage and loss.

Carefully record the daily work log of the office.

Although I have made some achievements in practical work, I am also aware of my own shortcomings:

1, due to the nature of the work, involving a variety of complex work, extensive knowledge needs, which I feel deeply inadequate.

2. The degree of ideological emancipation is not enough, and the organizational and communication skills are still slightly lacking, and there is still a certain gap compared with experienced colleagues.

3. If you are not bold enough in your work, you must change your working methods in the process of continuous learning and constantly innovate and improve.

Fourth, because I am still young, I lack strong management and courage in my work.

In my future work, I will conscientiously sum up my experience, overcome my shortcomings and strive to do better.

In the future work, we should do the following:

1, strengthen study, and constantly improve their political level and professional quality. Actively participate in all kinds of study organized by the hospital, carefully record study notes, pay attention to constantly improve their own political literacy and ideological and moral quality, constantly update their knowledge, expand their knowledge fields, improve their ability to handle affairs, deal with and coordinate problems, and cooperate with leaders to complete all stages of work.

2. Based on the principle of seeking truth from facts, be a good assistant who gives orders from superiors, reports to subordinates and leads well.

3. Constantly improve the level of personal service, meet new challenges with a brand-new look and a more proactive attitude, play a greater role in the post, and achieve greater progress and better results.

Working experience in hospital office II

The year of 20__ is a crucial year for the development of our hospital. Under the correct leadership of hospital leaders, the hospital office closely focused on the sorting work after the establishment and overall relocation of grade hospitals, conscientiously fulfilled various rules and regulations according to the requirements of office duties, adhered to the principle of "serving leaders, colleagues and patients", constantly innovated and worked hard, and successfully completed various tasks. This work is briefly described as follows:

First, strengthen the management of documents, and conscientiously do a good job in sending, receiving, registering, circulating and implementing documents. After receiving the documents, do a good job of registration, fill in the document processing card carefully, and circulate it to the hospital leaders and relevant functional departments in time. Further strengthen the standardization of official document writing and printing, strengthen the timeliness of official document processing, conscientiously implement it, strictly supervise it, and better convey the instructions and regulations of superiors and the decisions and resolutions of hospitals. We have made records of receipt, delivery, transmission and approval, and successfully completed the work of uploading and distributing in the office. Draft official documents 1 15 with the quality control office and other departments throughout the year, including 26 in the upper part and 89 in the lower part; 223 documents were received and 5 were approved; Exchange letters 10 with health bureau and other units; Organize administrative rounds 1 time, collect the pre-inspection reports of various functional departments in time before each round, organize the minutes of the dean's rounds in time after rounds, and distribute them to relevant departments in time.

Second, do a good job in meeting arrangements and reception services, and coordinate various meetings in the hospital. Including the president's office meeting, administrative office meeting, regular meeting of middle-level cadres and various special office meetings. * * * Organized meetings at all levels 120 times throughout the year, notified in time by telephone network, recorded in detail, conscientiously implemented the resolutions of the meeting, and timely fed back the implementation to the leaders. Actively completed the reception of leaders at all levels and leaders of brother units to visit the hospital, and received more than * * * 100 person-times. During the period, we have done meticulous work in accommodation arrangement, work placement at the venue, publicity banner production and other aspects, and successfully completed the reception task.

Third, strengthen information publicity. Contribute and publish 42 issues of newsletters and 4 issues of work newsletters, and show the work trends of hospitals and the good mental outlook of employees to the outside world in time, so that hospital information becomes the window and business card for hospitals to publicize hospital work. Update the contents of the publicity column in time, publicize and promote the development of our hospital in an all-round way, and cooperate with advertising companies to complete the production of hospital promotional videos and publicize them externally. Through these publicity, not only the staff's awareness of love and dedication to their posts has been improved, but also the patients and society's understanding and cognition of our hospital have been improved. Strive to do a good job in reception and establish a good social image of the hospital.

Four, gradually strengthen the hospital administration, logistics and safety management. Organize two "looking back" comprehensive self-inspections of grade hospitals, supplement and revise various hospital management systems, emergency plans and job responsibilities according to the evaluation requirements, strictly implement the attendance system and administrative supervision system at ordinary times, strictly implement the administrative duty system, and arrange the administrative duty list every month. Actively participate in the work discipline inspection, and resolutely implement the decisions of the leaders of the hospital in accordance with the regulations on the problems investigated. Coordinate the production of more than 300 signs (blocks). At present, the identify production of hospital roads and wards has been basically completed. At the same time, the management of official vehicles has been strengthened, and there are no illegal vehicles throughout the year.

Five, conscientiously do a good job in the management of archives and seals. To ensure the coordinated operation of hospital work.

1, file management. Since the relocation, the office has strengthened the management of documents and archives, improved relevant systems, and classified, appraised and kept the archives of our hospital, paving the way for further rationalizing and perfecting the archives management.

2. Seal management. Do a good job in the management and use of hospital seals, strictly manage and use them correctly, and strictly implement the regulations on the management of hospital seals.

3. Copy work. Set up a printing room, equipped with computers and printers, and basically realize self-service printing, which greatly facilitates the copying and printing work of various departments and units. At the same time, the repair and maintenance of the copier have been strengthened to ensure the normal operation of the machine.

4. Apply for or change 30 Yu Ben (certificate) such as medical practice license, occupational health inspection institution, radiation license, organization code certificate, legal person certificate and loan card.

Seven, high-quality photography, for a variety of activities to save a wealth of image data. More than 0,000 digital photos 1000 of "looking back" self-examination, trade union activities, superior inspection, emergency treatment, out-of-home inspection and various training and learning, such as quality nursing acceptance, brother hospital inspection and innovation.

Eight, actively cooperate with other departments, and complete the work well. For example, actively cooperate with science and education department, feeling control office and nursing department to carry out various related business training; Actively cooperate with high-quality nursing preparation, baby-friendly hospital inspection, and actively cooperate with relevant departments to prepare for inspection.

Nine, in the completion of daily work at the same time, actively do a good job in the preparation of "looking back" information in grade hospitals, and actively support all departments in the hospital to complete the sorting of various related contents. At the same time, strengthen communication with brother units and departments, bravely shoulder heavy burdens and make careful preparations in the "looking back" of rating.

During this year, the office was able to accomplish various tasks well, which was attributed to the efforts of all the staff in the office and the active cooperation of leaders and departments. There are few people in the hospital office, and everyone has several jobs. They work hard, work hard and work hard. In some jobs with tight time and heavy tasks, they have to work overtime to ensure the quality and quantity. Although we have made some achievements, we are clearly aware that there are still many problems and shortcomings in our work: the work experience, working methods and working ability of office staff need to be improved. In the new year, under the guidance of hospital leaders, all members of our office will further develop their achievements, overcome their shortcomings, innovate their work and make greater contributions to the development of the hospital.

Working experience in a hospital office

Under the correct leadership of hospital leaders, the hospital office conscientiously fulfilled various rules and regulations according to the requirements of office responsibilities, adhered to the principle of "serving leaders, colleagues and patients", constantly innovated and worked hard, and successfully completed various tasks. The work in the first half of _ _ is briefly summarized as follows:

First, assist in administrative management.

1, strengthen document management, and do a good job in sending, receiving, transmitting and implementing documents. Make sure that the sending and receiving of documents are recorded, that there are traces of document delivery, and that the execution of approved documents is recorded. In the first half of _ _ _, 295 documents were received and 40 were completed.

2, strict official seal management, strict hospital vehicle overall arrangement.

3. Do a good job in material printing, information reporting and file management, and conscientiously complete the collection, sorting and archiving of office documents for the whole year of 20 _ _ _, and archive more than 1,000 documents in 20 boxes, so as to make the filing orderly, convenient and fast.

4, earnestly do a good job in meeting arrangements and services, including the dean's office meeting, middle-level cadres meeting, etc. , timely telephone notification, detailed meeting minutes, and timely feedback to the leadership of the implementation.

5, responsible for the overall shift scheduling and coordination, complete the reception work of leaders at all levels to visit the hospital, and coordinate the work contact with relevant departments according to the working procedures, and timely feedback information to the dean.

Second, strengthen administrative management.

_ _ _ In the first half of the year, * * organized administrative rounds twice, actively participated in the work discipline inspection, carefully recorded the off-the-job, off-job, and problems to be solved in the inspection, resolutely implemented the investigation problems according to regulations, and solved problems for clinical departments.

Third, carry out activities to create smoke-free hospitals.

The hospital office conscientiously implemented the tobacco control work indicators of superior leaders, urged and inspected the tobacco control work of all departments in the hospital, and actively cooperated with the Municipal Health Planning Commission to carry out the "Healthy Hubei Tour-Smoke-free Life Theme Publicity Campaign". Because of its outstanding performance, our hospital was rated as "Suizhou smoke-free unit", and the tobacco control work achieved initial results.

Fourth, actively prepare for the workers' congress.

Actively organize the preparations for the Second Workers' Congress of the Fifth Session, and do a good job in venue layout, data collection, sorting, printing, data distribution, and notification of participants. * * * Print 1800 copies of the information of the workers' congress, collect 98 proposals of workers' representatives, and discuss and pass major decisions such as the hospital work plan 18, which mobilized the enthusiasm of the broad masses of workers to make suggestions and suggestions for hospital construction.

Five, actively cooperate to complete the activities of the hospital.

The office adheres to the principle of "serving colleagues" and spares no effort to complete the tasks that require our cooperation. For example, actively cooperate with the medical department and the science and education department to carry out various related business trainings; Actively cooperate with the Party Office, Health Department and Propaganda Department.

1 year 1 month 5, the hospital office organized the selection of advanced work. On the recommendation of various departments of the hospital, the leaders of the hospital decided to award the honorary title of "advanced department" to five departments such as _ _ and "advanced individual" to 43 comrade hospitals such as _ _.

2. Assist the trade union to hold the "May 1" Labor Day sports competition, enrich the cultural life of hospital staff, and mobilize the enthusiasm of hospital staff.

In the first half of the year, the office was able to accomplish various tasks well, thanks to the efforts of all the staff in the office and the active cooperation of leaders and departments. There are few people in the hospital office, and everyone has several jobs. They do their best, work hard, work hard. In some jobs with tight time and heavy tasks, they have to work overtime to ensure the quality and quantity. In the second half of the year, all members of our office will, under the leadership of the hospital, further develop their achievements, overcome their shortcomings, innovate their work and make greater contributions to the development of the hospital.

Working experience in a hospital office

For a long time, under the care, support and guidance of hospital leaders and department directors, and with the support and cooperation of all colleagues in various departments, I have always worked around the center of the hospital, based on my own duties, worked diligently and made the hospital my home. With few staff and heavy workload, I went all out to overcome all difficulties and successfully completed all the tasks with high quality, making due contributions to the first-class level and development and construction of the hospital. My work this year is summarized as follows:

First, be strict with yourself and constantly strengthen the construction of work style.

In my work, I am strict with myself, always taking plain, willing to pay and unknown as my own criteria, and always focusing on rigor, meticulousness, sureness and hard work. Use system and discipline to regulate all your words and deeds, strictly abide by various rules and regulations, observe the labor discipline of the hospital as an example, stick to Man Qin, work full-time, and never be late or leave early. Always work overtime and never care about personal gains and losses. Respect for leaders, unity with comrades, dedication, selfless dedication, and always maintain a rigorous and serious work attitude and meticulous work style, which is highly praised by leaders and comrades.

Second, do your duty and complete the task successfully.

Office work is trivial, complex, random and comprehensive, and a lot of work is unpredictable and difficult to quantify, but there is no trivial matter in office work, everything is about image, and there is no room for carelessness. Over the past few years, I have been honest and dedicated, and have been practicing the working philosophy of "serving leaders, departments, employees and patients well". With a high sense of responsibility and dedication, meticulous work style and positive and enthusiastic work attitude, I have completed various tasks assigned by the leaders, provided scientific and accurate basis for hospital leaders to make decisions, and played the role of office staff.

Do the work. In the past year, I have been responsible for receiving letters from higher authorities and issuing hospital administrative documents and office documents. Arrange and organize hospital administrative rounds and hospital leaders' reception days, give timely feedback to hospital leaders and relevant departments on the problems found in administrative rounds and hospital leaders' reception days, urge the problems to be implemented and carefully recorded, regularly analyze and summarize, timely and accurately record hospital memorabilia, conscientiously do a good job in office file management, and sort out, file and archive all kinds of documents in the office last year at the beginning of each year.

(2) Organize meetings. Organize and arrange all kinds of meetings, carefully keep meeting minutes and meeting security, and coordinate and supervise the implementation of meeting spirit and meeting decisions.

(3) handle affairs. Do a good job in the hospital administrative ward round plan, do a good job in the management of the general duty room, implement the general duty and holiday scheduling arrangements, and regularly summarize and count the duty situation and duty subsidies of the personnel on duty. Report all kinds of calls, letters, notices and work requirements issued by superiors to the leaders in time and convey them to relevant departments, and feedback all kinds of information immediately, so as to be quick and effective and ensure the smooth implementation of government orders. At the same time, it is responsible for collecting information related to hospital affairs disclosure and hospital publicity materials.

(4) seal management. For the management of seals, on the one hand, I am on call at work, day and night, regardless of holidays; On the other hand, I have always been cautious in the use of seals, strictly managed, not seeking personal gain or being kind to others. Even if some employees are offended, I never violate the rules and principles.

(5) Modification of the system. Cooperate with the work of a third-class first-class hospital, and compile the institutional responsibilities of the hospital into a book under the condition of fewer office staff and heavy tasks for 20 years. After the new leader takes office, all departments are required to improve various work systems. Combined with my own work experience, I participated in the revision of _ _ system, _ _ management system and _ _ procurement management measures. At the same time, undertake the daily work of the materials project office.

In short, in my work, I bravely shoulder heavy burdens and do my duty. While doing our job well, we should do more for the hospital, share more worries for the leaders and do more for the employees. A hard work, a harvest, for three consecutive years, the annual assessment of professional and technical personnel conducted by the hospital is excellent, and they are all rated as "advanced workers". But I know that my busy work makes me neglect my business study and research, and the depth and breadth of my political theory study.

"It is my pursuit to advance without knowing enough, and self-cultivation is my goal." In the future, I will do my job well with a more high-spirited spirit and a hundredfold effort, and make new and greater contributions to the development of the hospital!

Working experience in a hospital office

5438+ 10 officially entered the third hospital of the city and was arranged to work in the office. With the care and attention of the leaders of our hospital and the help and guidance of my colleagues in the office, I began to fully understand the management of our hospital and gradually adapted to the mode of working and living in the hospital. My work is briefly summarized as follows:

First, strengthen study and be fully familiar with hospital management.

Hospital operation management, for me, is a completely strange field. In order to adapt to the work of the hospital office as soon as possible, under the coordination and guidance of Director Liu and other colleagues, I studied the rules and regulations and work plan of our hospital, the work responsibilities of the hospital office, the evaluation standards of secondary hospitals, the specific requirements of document preparation and meeting organization of our hospital, and became familiar with the personnel structure of departments and the current situation of hospital management. Over the past few months, I have actively studied the good working methods of Director Liu and other colleagues, learned from each other's strong points, paid attention to coordination with colleagues, and constantly improved my professional level.

Second, work hard and earnestly perform office duties.

Hospital office is a comprehensive coordination department, and its work is complicated and trivial, which is generally difficult to quantify. Therefore, in order to make our work standardized and efficient, according to Director Liu's weekly work plan and in line with the working concept of "serving the hospital leaders, departments and medical staff", we should conscientiously complete our own work. In the past few months, I * * * assisted or organized more than 10 meetings (including the president's office meeting, the regular meeting of the establishment of secondary hospitals, the meeting of professional ethics supervisors, the symposium on doctor-patient relationship, and the disaster vulnerability analysis work meeting, etc.). ), and compile and issue the 1 1 file, and assist Director Liu to complete the summary of the feedback on the initial evaluation of the second-class first-class hospital. Actively complete the annual hospital double support work evaluation data sorting, attendance statistics of personnel in various departments, follow Director Liu to attend two early meetings in the emergency department and the recommendation of middle-level cadres in our hospital, and assist Director Liu to carry out hospital ethical supervision, satisfaction survey, hospital affairs disclosure undertaken by Dimethyl, and safe hospital.

Third, recognize the shortcomings and strive to improve their work level.

Since I came to work in the hospital, although my office work has been carried out in an orderly manner and my own work has been basically completed, I know that there is still a big gap between my work and the requirements of the leaders and the expectations of my colleagues, which is mainly manifested in the lack of communication and coordination with other departments, the lack of comprehensive understanding of the reform and operation management of county-level public hospitals, and the work efficiency and service level need to be further improved. In the 20__ years of work, I will strengthen the study of medical and health policies and systems and the daily work of the office, and strive to improve my communication and coordination ability and work efficiency by learning from leaders, colleagues, books and the Internet.

I haven't been in the hospital for a long time, and I'm still learning more about the operation and development of the hospital. I think it is very important for hospitals to attach great importance to the introduction and training of talents, carry out more professional and technical training, improve welfare benefits and retain existing talents. Through external recruitment and providing opportunities for further study, we will increase the introduction and training of professional and technical personnel, lay the foundation for building colleges with distinctive advantages and improve social visibility.

Finally, thank you very much for your concern and help. I hope all the leaders and colleagues will give me their opinions on my work, so that I can further improve myself. I will take this symposium as an opportunity, study hard and work hard, and add a modest contribution to the leap-forward development of the hospital with everyone.

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