What is kneeling service?

Kneeling service: serving in a humble way, confirming an old saying in the service industry: the customer is God.

China’s Kneeling Service: According to reports, a housekeeping company in Shanghai will introduce “Kneeling Service” from Taiwan in 2004. The monthly income of nannies who provide “Kneeling Service” can reach 1,200 yuan. -1,500 yuan, and 40-60 people will be trained in the first phase. The so-called "kneeling service" means that the nanny must kneel down to the employer "to show sincerity" when she comes to the door for the first time. After that, on occasions where the "master-slave relationship" needs to be reflected, the nanny must also kneel down to perform services, keeping the upper body arched, not looking directly at the employer, and smiling. A "Kneeling Service" training consultant from Taiwan gave a demonstration on the spot. Kneeling down on his knees, he took an ashtray from the table next to him, then faced down, raised his hands above his head and said, "Please use it. If you need any more services, just ask.

Adopt A manager of a shopping mall in Harbin that sells shoes in the "kneeling style" said that "kneeling style" does not include any more ethics, morals, etc., but just wants customers to experience the feeling of being respected. He also said that "kneeling service" is a rule of the mall, "We didn't think too much about it, it was necessary for work!" "