What have you been mainly responsible for since you took office, and how have you solved the problems and difficulties encountered in your work?

No one wants to answer a question with only 20 points for you unless you copy and paste it.

Let me screen out some articles I wrote for you. The number of words is relatively small, and there are more words reprinted online. Ten thousand words is far from enough.

Analysis of "Password" in Enterprise Recruitment

The following is an advertisement on the recruitment website (limited to space, only excerpts from job responsibilities and requirements):

Counter staff

1. Responsible for front desk reception and administrative affairs.

2. Assist the HR supervisor to arrange the interview.

Job requirements:

1. Have a certain sense of responsibility.

2. Do things methodically.

Step 3 be careful and patient

4. 18 ~ 26 years old, female, undergraduate (fresh graduate, manager management is preferred)

5. It is better to have a close address.

Through the recruitment advertisement of this company, five judgments can be drawn:

This is a small company. Because the job responsibilities of the front desk clerk indicate that the administrative and personnel workload is small.

2. The company's dissatisfaction with former employees. There is no mention of the basic requirements of front desk clerk in the recruitment advertisement. The first three requirements all involve work attitude. From this, we can boldly guess the dissatisfaction with the predecessor: passive work, carelessness, lazy thinking, lack of responsibility and even being late for work-the company hates it.

3. Undergraduate non-company employment requirements. In the fourth requirement, age and education are actually contradictory. It can be seen that this company just wants to find a capable person.

4. Basic information about the boss. There is a typo in the fourth point "manager management"-it should be "economic management". This job advertisement is probably made up by its boss. Combined with the contradiction between previous education and age, it can be judged that this boss lacks the habit of checking correctly. He is in his 40 s and has a low education level.

The last requirement shows that the unit is probably unwilling to pay the transportation subsidy and may often work overtime.

Through the above analysis, we find that job advertisements hide too much inside information. As long as you study it carefully, you can initially unlock the recruitment "password" of the enterprise. I believe the success rate of the interview will also be greatly increased.

Unlocking the recruitment "password" requires a good understanding of the position, which may be a bit difficult for fresh graduates. But diligence can make up for it. By comparing the horizontal and vertical positions, there is still hope to unlock the "password". Horizontal comparison, that is, when studying job advertisements, compare and analyze them with those of other similar positions. Find out * * * and personality through comparison. * * * is generally the basic requirement of this position, and personality is often the content that companies are interested in. Personal image, office automation application ability and communication ability are the basic requirements of the front desk clerk, and you can't ignore the introduction just because there is no requirement in the job advertisement. Vertical comparison is to compare job advertisements with other job advertisements of enterprises. * * * is the basic requirement of an enterprise for its employees, while personality is the special requirement of the post and the content that enterprises are interested in. When introducing yourself, we should emphasize personality, while sexual orientation depends on the situation.

Therefore, in the interview, you can give targeted examples to illustrate the competitive advantages that enterprises are interested in:

If you have organizational experience, you can list the activities you have organized with teachers/class cadres. Show your communication and organizational skills, suggesting that you will be a good assistant. If you encounter some examples in the process of organization, some teachers don't notice them, but you notice them and take preventive measures quietly, and they will succeed. You can elaborate in the interview. As the boss may be a careless person, he needs a careful assistant. Your statement is likely to impress the other party.

Careful preparation before applying for a job may just give you a small step ahead of your competitors. But this small step may be a big step for you to succeed! Inexperienced people regard recruitment as mysterious, as if they knew nothing before the interview. In fact, although the interview questions are ever-changing, the purpose will never change-that is, to test whether the applicant meets the job requirements. As long as you have the heart, you can know everything: enterprise information can be obtained through the network and contacts, work information can be obtained through studying job advertisements, and interview questions can't jump out of the five categories of motivation, experience, skills, attitude and knowledge. Although no matter how well prepared you are, you may not be able to cover everything, but if you are prepared, you will have confidence, and if you are not prepared, you will be nervous. More preparation is orderly, but less preparation is tiring to cope with. Those with high EQ are proactive, while those with low EQ go with the flow. What kind of people do you think Fortune prefers?

Analysis of Common Interview Questions

First, introduce yourself.

Generally speaking, an open-ended question will be asked in an enterprise interview to give job seekers a chance to introduce themselves freely. For example, "Why do you apply for this job", "Please introduce yourself", "What are your hobbies", "What do you think are the advantages and disadvantages of applying for this job", "How will you do this job well" and so on.

Answering such a question is like advertising yourself. There are two things to remember:

1, the answer should be closely related to the post responsibilities and requirements, as concise and objective as possible. When you recommend yourself, you should be focused and concise. Just like watching an advertisement, you can only remember one slogan and one or two minutes of self-introduction, and the interviewer can only remember one or two characteristics of you. When introducing yourself, objective facts are more credible than rhetoric. For example, "I analyzed the recruitment information of your company. From …, I can see that you want to recruit … (job requirements) and I … (own advantages). My goal is ... (career planning), and your company is just ... (company needs) "; "Through your introduction just now, it reminds me of a work experience ..."

2. Introduce yourself. Don't completely repeat the contents of your resume. "My name is XXX, I come from XX school, majoring in XX, and graduated from undergraduate (junior college). In addition to the introduction you saw on my resume, I want to talk about my major in XXX. My biggest feature is ... (taking the job requirements as an example) ".

Second, doubt (challenging question).

Enterprises often examine the emotional intelligence of candidates by asking questions suddenly: "We think you are too young/too old for this job, what do you think"; Tell me about your shortcomings, okay? "What do you think you lack when applying for this job"; "Your major is not right. Why should we hire you?" And so on.

It should be pointed out that since the company has an interview, it is an affirmation of the resume itself. Sudden questioning is to hope that the applicant will state the reasons and refute. So when you answer, you must be calm, avoid being emotional and tit-for-tat, so as not to cause the interviewer's disgust.

We might as well start with some euphemistic words, such as "there is some truth in what you say, but not all of it". Pay attention to the evidence when stating reasons. "After reading the advertisement in your, I found that what you value most is ... and I ... (hard work, proof of performance)"; "I won't say that my shortcoming is that I work too hard and don't pay attention to rest (laugh, ease the interview atmosphere). My biggest weakness is that I will be extremely nervous when facing senior managers, and sometimes I will even be incoherent or even aphasia. If you don't make mistakes, you will blush and heartbeat. I guess this is a continuation of the school teacher's phobia (pay attention to the last sentence, enough for the interviewer to forgive you this shortcoming) ".

To answer challenging questions, sometimes you can change your mind and avoid contradictions skillfully. For example, when talking about your own shortcomings, you can focus on all kinds of efforts you are making to overcome them, and draw out your own advantages through these efforts.

Finally, give an example of clever use of empathy for readers' reference: "You said that the goal in the next five years is department heads, didn't that crowd out my position?" How dare I use you? "A job seeker replied," My excellent work proves your ability to choose people and know people. By the time I became a supervisor, you should have been promoted to the position of manager because of what we have achieved for you. "

Third, the trap problem.

Trap questions sometimes put job seekers in a specific background: "Through your resume, we found that you have a solid professional foundation and rich experience. Here is a' case', please express your views. " Before Kan Kan talks, I suggest that everyone be modest: "We know a little, but we are not proficient, so we can discuss it together." . Leave some room for yourself.

Sometimes companies will ask, "Look at your resume, many companies should look for you." "Do you get along well with your former colleagues? Do you often keep in touch? " "Can I get the information of the previous company (or what the customer can bring)?" "Do you think the previous leaders were fair to you?" And so on. Simply answering "yes" or "no", "good" or "bad", "yes" or "no", "fair" or "unfair" can hardly satisfy the interviewer completely. When answering this trap question, you might as well play "Tai Chi". For example: "Maybe I can find a job with a higher salary, but the development prospect of your company is what I value most. I think it is most important to cherish what I have. What do you think? " ; "Everything can't be absolutely fair. Only by seizing the opportunity and making achievements in the work can we really get attention. I feel that your company's work is more conducive to giving play to my strengths, so I am full of confidence in this job. " When answering a question, don't turn the answer into a complaint, especially the fault of the former unit or colleague. Instead of sympathy, the interviewer will stay at a respectful distance from others and even have doubts about the candidate's character.

The trap problem also has an obvious sign-"hope". As long as the word is used in a question, it is often a trap question. For example, "What kind of leader do you want", "What kind of environment do you want to work in" and "How much salary do you want". Please note that leadership, environment and salary are not your decisions. Inexperienced job seekers often misunderstand this trap as an opportunity to speak freely. In the face of such problems, the most important thing is to keep a clear head and never be carried away by the respectful attitude of enterprises. "I don't think leadership is my choice. What I can do is to adjust myself to the leadership and give full play to the maximum efficiency of the organization. I once had a leader ... "; "I hope to work in a challenging environment from time to time, because there will be challenges before I can improve. However, in daily work, every colleague's environment and opportunities are the same. If you want to stand out from the crowd, you should take the initiative to look for challenges, such as actively helping your colleagues and actively studying ... "; "I know that the average salary in the market is in … (give a range, leave room, and tell the other party that you have done your homework), but I believe that a formal enterprise like your company must have its own perfect salary system. I don't know if you can introduce it to me (kicking the ball back to the other side). "

Fourth, the reasons for job-hopping and career change.

The reasons for job-hopping and career change are often asked in interviews. The purpose of enterprises is to judge the stability of candidates. The high turnover rate of employees will affect organizational stability, reduce organizational efficiency and increase expenses (recruitment and training). Therefore, impulsive and hasty job seekers are unpopular.

Among the reasons for job-hopping, address relocation, sexual harassment and office romance are acceptable reasons for enterprises; Answering that the position of the former company stifled the friends of personal development, it is best to explain your career plan and the reasons why the new company is suitable for personal development; Answer friends whose wages are not enough for living expenses, and pay attention to whether they are frugal and whether their new jobs can meet the demand; Disagreement with leaders, exclusion, postgraduate entrance examination and blind pursuit of high salary are usually the answers that enterprises do not want to hear.

As for the reasons for changing careers, what companies want to hear is not only career planning, but also their efforts to change careers. "The professional market I have studied is not enough, and it is difficult to compete with others with my school and professional achievements. Fortunately, I am very interested in computers, so I decided to use my interest to find another way. At school, I got ... self-taught ... software. In order to apply for this job, I also ... "

5. Group interview.

If many people apply for the same position, in order to improve efficiency, the unit will adopt a group interview method. Through games, group discussions and other forms, observe the performance of candidates and judge whether they are competent.

A well-known IT enterprise recruits customer service in the form of group discussion. After self-introduction and discussion, the applicant was asked to evaluate the performance of himself and others.

We know that the most important thing to do a good job in customer service is to be good at listening and communicating. In order to make others accept their own views calmly, you should first repeat the main points and contents elaborated by the other party, so that everyone can know what he means, then gently point out contradictions, ask questions, cause thinking, and then further put forward your own views. For example, "After listening to each other's introduction just now, I think his main competitive advantage is that he proves his work experience through the example of …". Customer service has … requirements, and I think it would be better if he could explain it with some examples in …. I am ... explaining that I have adopted ... for the most important requirement of listening and communication skills in customer service, which is more reasonable ... "

It is most important to analyze the recruitment information in advance for group interviews. Thoroughly understand the job quality requirements and express yourself properly in the interview.

Sixth, there is a problem or no problem.

Is there a problem or no problem? If you ask questions, you must be positive and appropriate. Send a strong signal through the question: I have a strong desire to join your company, and I have done my homework carefully before coming.

It is best not to ask the following questions:

1, salary and benefits. Including salary, social insurance, overtime pay, working hours, non-competition restrictions, etc. The company hasn't decided to hire you yet. Why are you in such a hurry?

2. Business strategy. How do interviewers answer questions that involve business secrets or are outside the scope of others' work?

3. Repeat the question. Ask again what the interviewer said in the interview just now, which seemed absent-minded or impetuous. As mentioned above, it is impolite for an applicant of H company to ask the time and address of the second interview with the second interview notice.

4, the existing relevant policies and regulations clearly defined issues. Just look it up on the Internet yourself. I once saw an applicant and an interviewer entangled in issues related to the labor contract law, and I knew they were bored to death.

5. Business discussion. Regarding your business ability, you should seize the opportunity to show it in the interview. Interviewers often have limited time and will not rush to attend seminars in the end.

6. Your interview performance. Interviewers generally don't make any comments on the interview performance of candidates. To avoid embarrassment, at least don't ask on the spot.

7. Issues unrelated to the position. Since it has nothing to do with the job application, what is there to ask?

Interview skills

First of all, think carefully and come prepared.

If you want to succeed in the interview, preparation is the most important thing. In the previous article "Seven things to do before an interview", we have discussed in detail how to prepare for an interview. Here is the third thing, to make some supplements to the common interview questions.

After analyzing the recruitment information, aiming at the common problems in enterprises, it is suggested to think about the following issues:

1. What are the advantages of my application? What are the disadvantages? How do I foster strengths and avoid weaknesses in my work? The common mistake made by fresh graduates is that they are very happy when they talk about advantages, and they are secretive when they talk about disadvantages. As the saying goes, if you are not afraid of 10 thousand, you are afraid of one thousand. If you are poked by the interviewer, you will often make a mess without preparation, and the result is self-evident. In fact, experienced interviewers will know the disadvantages of candidates at first glance (this is easy, and the advantages you haven't written are probably disadvantages), so don't avoid your own disadvantages, and think clearly about what to do. Please note that everyone has shortcomings, and mature people never admit their own shortcomings.

2. My career planning. In fact, most people don't have a clear career plan, but at least they should have a clear understanding. This understanding includes personality, hobbies, attitude, advantages and disadvantages, career choice and reasons, reasons and principles for choosing a company, motivation for job-hopping, how to develop at work, study plan and so on. Enterprises believe that if you don't have a plan, your plan will fail. So, if you don't have a plan, you should also have an idea, otherwise you will taste failure before you find a job.

3. What have you gained from your work, study and life? Some students always like to emphasize internship experience, as if there is no internship, there is no experience, and the application will fail. In fact, work experience is very important, but you can learn in your study and life. For example, team spirit must be realized at work? Haven't you done housework with your parents? Never played games with your classmates? Another example is communication skills. Is it successful to convince the leader that it is a political achievement, but you can't convince your family and classmates? As a student, almost all the time before work is spent with family, classmates and teachers. If there is no gain and experience, it is incredible. Enterprises often ask them how they feel about their study and life, so as to infer whether the candidates are suitable.

4. What efforts have you made to apply for this job? What recent graduates lament most is lack of experience, including social experience and work experience. But as mentioned before, study and life are the same sources of experience. Besides, you don't have to work to gain some experience. Some netizens have asked how to apply for a personnel assistant without relevant experience. We know that the work of personnel assistants can be divided into five parts: salary and benefits, performance appraisal, recruitment, resignation procedures, social security changes and training. Wage and assessment can learn relevant theories through books and inquire relevant policies through the labor security network; Personnel procedures can be consulted at employment agencies and social security centers (where explanations and change orders are free), or on the labor security network; Training can first understand social training institutions and projects; It's just that recruitment requires experience, but if you have rich experience in job hunting, you can draw inferences and be competent for this job. What I fear most is that students give up their efforts on the grounds of inexperience. This is not a question of experience, but a question of attitude.

5. What do I know about enterprises? The network helps us to know the enterprise without leaving home, and it is more intuitive to observe it on the spot during the interview. What is the history, scale, performance, status, culture, strategy and development of the enterprise? Is it possible for your ideal to come true? Applying without understanding is called blind application, and no enterprise will like people who do things blindly.

Second, be proactive.

1, actively "explain". The interview time and questions are limited. Asking and answering honestly may not give you a chance to give full play to your strengths. At this time, the applicant needs to take the initiative to "explain" with open-ended questions. General enterprises will ask candidates to introduce themselves during the interview, or talk about the reasons for applying and previous experience. If you ask and answer questions by squeezing toothpaste, it will be boring. There is a company that recruits back-office staff. Please talk about the previous company and work content. "This company was established in 2005, mainly engaged in the foreign trade of women's shoes and men's shoes. I do internal work, including invoicing, documentary, customer service, handling customer complaints, etc. "-This introduction to the company's business scope and work content, on the whole, has no bright spots. If it is changed to "The company is mainly engaged in the foreign trade business of women's shoes. At present, there are only 10 employees, but the business is not small. Last year's turnover was about150 thousand. I am one of three office workers, and my work includes invoicing, documentary, customer service and so on. Because of the shortage of manpower and large business volume, the workload of each backstage is very heavy. In the peak season, I go to work seven days a week, with an average of more than ten hours. Obviously, this answer made the interviewer admire your company immediately. It also implies that you can adapt to busy work.

2. A positive attitude. Also stepping on a pile of shit, some people lament bad luck, and some people are happy to take "dog excrement luck." Sometimes the interviewer will ask with concern, "Now the financial crisis makes it harder for fresh graduates to find jobs?" If you deny it, it is obviously false. But simply answer "yes", and the other party is just as boring. If you sigh painfully, you will be more insensitive. One candidate answered this question directly: "Indeed, there are fewer job opportunities and more competitors. But it's not all bad Competitive pressure forced me to go all out every time I applied, and I gained a lot of experience after several failures. In the past, there were few opportunities to give speeches. Now, after three days of practice, my eloquence has improved a lot. Your resume is already in the seventh edition. In order to improve the interview rate, I sold myself before I spent my pocket money (proper humor is the catalyst of harmonious atmosphere). I will revise my resume after every interview. "

3. use gossip to be curious. Curious interviewers will ask questions like "How did you find a job?" "How many people in your class have found a job?" "What is your classmate's employment direction?" Is it difficult to find a job now? Now the whole society is paying attention to the employment of college students, let alone those who are directly engaged in recruitment. A candidate replied, "We mainly look for jobs online, as well as campus job fairs and reading newspapers. There are various types of jobs that people are looking for, some related to majors, and some have nothing to do with majors. " It's all nonsense, which makes the curious interviewer feel boring. At this time, the applicant needs a little gossip spirit: "Our classmates are really crossing the sea when looking for a job. There are two students who are most relaxed, and the family has already arranged. There is a girl whose father is the dean of the top three hospitals, and several big pharmaceutical foreign companies are vying for her, but to be honest, she is really excellent in our class, and we are not jealous to madness. Others are basically on their own, and most of them are' sea investment'. As long as they are well-known companies, they are rushing to submit resumes. As far as I know, our class seems to have voted for Tencent. Some students ask teachers to recommend them or friends to introduce them. Even the QQ label has been changed to' Be sure to sell yourself before March'. As for the types of jobs we are looking for, they are basically concentrated in sales, marketing, administration, personnel and other positions. These jobs are more suitable for our "business management" major-"being good at gossip" and "being curious" make the interviewer feel more cordial.

Third, just right.

Speaking in an interview, one less point is not enough, and one more point is too much. Many candidates like to say that they "have the ability of …" and "have mastered the knowledge of …". Do you know what the other party's standard is? Why not change "ability" to "experience" and "mastery" to "learning" to leave some room for yourself? Some candidates answered their hobbies and said, "I like playing basketball because it can exercise my team spirit"-God! It's so fake! In fact, when it comes to playing basketball, the interviewer has judged that he likes team games, and the latter sentence is purely redundant.

You're right, it sounds abstract, but there are still principles to follow. First, speak as objectively and sincerely as possible, and use judgments and adjectives carefully; Second, try to use examples or quotations when boasting to increase persuasiveness; Third, the language should be as concise as possible; The fourth is to show the advantages related to the recruitment requirements as much as possible.

Fourth, sincerity is not equal to honesty.

I spoke sincerely during the interview, and now I have reached an understanding. After all, no company is willing to recruit employees who lie. However, sincerity is not equal to honesty. When an enterprise asks about work experience, it will obviously disappoint the other party if a friend who changed careers directly said his major or work experience. At this time, it is necessary to skillfully change the topic, compare the recruitment information, describe the characteristics that meet the requirements of the position, and make efforts for this. The enterprise asks the short board. If the accountant says he is careless, the salesman says he is poor in pressure resistance and the assistant says he is not good at communication, well, the interviewer will comment with infinite regret: this man is kind and honest, but he is not suitable for our work. Recommend him to work in the column "Tell the truth"! The only way to deal with this problem is to expose your weakness sincerely, as long as this weakness is not the "fatal wound" of the position you are applying for. When an enterprise asks the reason for applying for a job, if it honestly answers "high salary", "good company", "close to home", "classmates told me that you are looking for fresh graduates", "recommended by teachers" and "voted after reading it online", that's good, I believe that's it. However, what benefits have these reasons brought to the company? In other words, what characteristics do these reasons reflect that the candidate meets the job requirements? Let's look at the following two answers: 1. I want to come to Nestle for both emotional and rational reasons. From the perceptual point of view, I have used Nestle's products for more than ten years and really like Nestle's products. Of course, you may hear this in every interview, hehe. When I was a child, my family drank Nestle milk powder, and then coffee. I bought a Nestle coffee gift box for our teacher during the Spring Festival. From a rational point of view, it is easy for you to understand that Nestle is a world-class company and the dream employer of our fresh graduates. Although this answer is popular, it can still reflect the applicant's infatuation and loyalty to Nestle. And the products are like the children of the company, so we can't exaggerate. To tell the truth, it is a dream for our accounting graduates to enter any of the "Big Four". And through your career talk and our own information, in fact, each of the "Big Four" has its own advantages over others. What attracted me most about Deloitte actually came from an online report. Of course I don't know if it's true or not. It says that working at Deloitte is really stressful, with pressure everywhere, challenges everywhere and evaluations everywhere. I think it suits me very well. I am the kind of person who likes pressure. When I am under pressure, I get faster results-wonderful answers. Sincere and credible, at the same time suggesting that they are the kind of "excellent varieties" that are not afraid of pressure!

The difference between sincerity and honesty is that the former thinks when answering questions, while the latter doesn't. We have explained the principle of interview-focus on the position you are applying for. What has nothing to do with job requirements is "noise" for enterprises. If you don't want the interviewer to feel "magic", please do your homework and be prepared before the interview.

Fifth, empathy.

The problem of enterprise interview has its own reasons. If you don't know the purpose of the other party, you might as well think from the perspective of the enterprise. For example, when answering questions such as the reasons for applying for a job, whether it meets the job requirements, whether it will take the postgraduate entrance examination, and why it has not been found for a long time, it will be easy to find the concerns of enterprises from the perspective of enterprises. Enterprises hope that the choice of candidates is rational, after analysis and weighing before applying, they have a reasonable plan for the future and a proactive attitude. Knowing this, it is obvious what to say and what not to say in the interview.

"How to deal with differences with leaders" is a common question in interviews. To answer this question well, you'd better think about it. If you are a leader, how do you want your subordinates to carry out your orders? First of all, of course, obedience. No leader likes to challenge his authoritative subordinates. Secondly, we should find the right time to communicate with leaders. The leader is proud. Refuting in public is tantamount to slapping him in the face. The purpose of communication is to understand and solve problems, not to pursue responsibility, so we must pay attention to the tone and methods. Finally, if you can't reach an agreement, you must abide by it, but you can leave a "back door" and have a way to remedy it before it becomes irreversible. As a subordinate, you must understand that the person in charge is the leader, not you, not the wrong leader. Leave a back door, one is self-protection and fire prevention; Second, if you can remedy it, the leaders will look at you with new eyes in the future.

Sometimes, the interviewer will be interested in "how do you influence others to accept your point of view". Some students replied, "Generally speaking, it depends on the value of this idea. If this is a good idea and the people I associate with are reasonable, then generally speaking, it will not be too difficult for others to accept my idea. " The problem with this answer is that it doesn't solve the practical problem. The essence of this question is how to treat people who disagree with you. This answer shows that you are willing to work in a harmonious working environment and don't like a discordant working atmosphere. There are two main ways to solve this problem: 1, empathy. Suppose you stand in the other person's position and look at the problem from the other person's point of view, you can come up with a more successful way to express your thoughts to others. 2. Appropriate communication methods. Sometimes actions speak louder than words. If you can practice it, you will have strong confidence to convince others. In addition, according to the other person's experience, talking about the experience will also make people feel sad.

Six, pragmatic, do not play virtual.

Facts speak plainer than words. In an interview, it is best to express an opinion or boast an advantage based on facts to enhance persuasiveness. This point has been elaborated in detail in the last article, so I won't repeat it here.