What services does Microsoft outsource?

Microsoft and Infosys announced today that they have signed a three-year agreement to manage Microsoft's internal IT business. Specific services include technical assistance, application software deployment, device management and database technology. The agreement covers Microsoft's internal IT business. Operations in 405 office locations in 104 countries. Infosys, a company located in Bangalore, India, already has a service relationship with Microsoft. After winning this business, this three-year agreement will further expand their cooperative relationship with Microsoft. Currently, Microsoft's IT department employs 5,000 people around the world. But financial terms have not yet been announced.

Infosys announced their work philosophy: simplify implementation procedures, simplify support and services, and reduce the cost of using the latest Microsoft solutions, such as Windows 7.

They will work with Pennsylvania-based Unisys to provide technical support for Microsoft employees in desktop and service positions.