Dongfeng Nissan 16 after-sales service skill competition-Haikou Station ended successfully!

10 10/2 1 day, the final battle of Dongfeng Nissan 16 after-sales service skill competition ended successfully in Haikou Dongfeng South Hailong franchise store. Weng, Assistant Minister of After-sales Service Department of Dongfeng Nissan Automobile Sales Co., Ltd. and other relevant leaders, Jun Chiu Chiu, Deputy Director of East China and South China, Lin Cheng, Deputy Director and Regional Commissioner attended the opening ceremony, and representatives of suppliers such as PPG, Goofy, Aksu, festo and SATA also came to the competition site to support.

During the two-day competition, 40 contestants from East China, South China and Greater Bay Area competed fiercely for the positions of service reception manager and painting technician, with different promotion qualifications.

In the competition of serving the reception manager, 2 1 players have their own skills and show their talents. Competition assessment style display, theoretical examination, listening to VOC, customer complaint response, proposition speech, comprehensive analysis and other links. It not only tests the experience accumulation and skill application in normal work practice, but also examines the necessary on-the-spot response and emotional stress management ability in service work, and competes in all directions and dimensions! In the end, the champions and runners-up in the three major competition areas deserved it, and the champions and runners-up successfully advanced to the national finals.

East China zone 1

Champion: Huzhou Dongfeng Nanhu County? Xu xinghui

Runner-up: Hangzhou Dongfeng South Tonghui? Hua Chunlei

Third place: Tong Yuan, Ningbo, Zhang Xiong, Judah.

South China region

Champion: Wang Bingjian on a windy day.

Runner-up: Zhongshan Zhongjie Zheng Xiaomei

Third runner-up: Guangzhou Longri Cai Xidi

Guangdong-Hong Kong-Macao Greater Bay Area, England.

Champion: Shenzhen Dongfeng South Huaxin? Li huaxian

Runner-up: Shenzhen Daxing Tongxin Wan Ji 'an

Third runner-up: Dongguan Dongfeng South Jinmei? Jiang Yuwen

19 painting technicians are fully armed and calmly deal with various tests. They closed their eyes, touched the commonly used sandpaper to talk about the model, accurately controlled the painting distance, and stably controlled the height of the spray gun ... fully demonstrating the standardization, proficiency and process integrity of their operations. In the end, three regional champions and runners-up were selected, among which the champions and runners-up successfully advanced to the national finals.

East China zone 1

Champion: Yuyao Dongfeng Nanhengtian? Lei Yu

Runner-up: Yiwu Tong Yuan Guangtong Hu Wenchao

Third runner-up: Song Xiangdong, north of Hangzhou Tong Yuan.

South China region

Champion: Zhongshan Zhongjie Mo Huazhen

Runner-up: Ma Jiandong from Jinjiang, Qingyuan

Third runner-up: Foshan Guangwu Ruixiang Lin Zhiming

Guangdong-Hong Kong-Macao Greater Bay Area, England.

Champion: Shenzhen Daxing Tongxin Fang Zhenkun

Runner-up: Haikou Dongfeng Nanhai Peng? Wu yingcong

Third runner-up: Dongqi Dongfeng Fu Nan Fumin Zhu Zhangcai

Customer satisfaction is the ultimate goal of after-sales service, and after-sales service is an important support for enterprise development. "Caring for service, maintaining good cars and serving good people" is the persistence of the skill competition 16 years, training elite for after-sales service team, selecting benchmark talents for dealer partners and optimizing service experience for our customers. This is a big test for more than 30,000 after-sales service front-line personnel of Dongfeng Nissan, aiming at providing customers with a better experience of people, cars and life.

? 1 1 finals, Dongfeng Nissan 16 after-sales service skill competition, so stay tuned!