What does outsourcing mean in recruitment information?

Personnel outsourcing ABC

Outsourcing project

The project scope of personnel outsourcing is very wide. Overseas outsourcing services include many aspects. Some enterprises are equivalent to outsourcing all services related to personnel management, infiltrating all personnel businesses within the enterprise, including human resource planning, system design and innovation, process integration, employee satisfaction survey, salary survey and scheme design, training, labor arbitration, employee relations and so on. Personnel outsourcing is inclusive and refined, and professional organizations have it in all aspects.

Generally speaking, the popular outsourcing services mainly include the following:

1. Employee recruitment: to find and recruit qualified employees on behalf of the enterprise;

2. Staff training: conduct various related trainings on behalf of the enterprise;

3. Personnel agent:

A. Payroll: At present, some administrative units adopt the form of bank payroll, which is not the payroll referred to by outsourcing services, but the salary calculation after performance appraisal. This kind of wage payment is unacceptable to many domestic business owners. They are used to paying their wages in a hidden way. However, in foreign countries, paying salaries by a third party is undoubtedly a way to increase salary transparency and ensure fairness;

B. Welfare and payment of four funds: some basic welfare guarantees and the payment of insurance premiums are also taboo issues for domestic enterprises at present, but it is acceptable for many enterprises to pay social insurance at present;

C, personnel file management;

D, employee certificates, files, passports, etc. ;

4. Personnel outsourcing: namely personnel leasing or personnel dispatching;

5. HR-related consultation: including salary survey, policy consultation, exit interview (a common method to understand employee satisfaction abroad), employee satisfaction survey and organizational planning. ...

Enterprises that choose to outsource

The five types of outsourcing projects mentioned above are gradually becoming the new direction of human resources reform in many domestic enterprises. Usually, the following types of enterprises will be interested in personnel outsourcing projects:

First, most branches of multinational groups in China choose personnel outsourcing projects that conform to the strategy of the head office, and agree that it is feasible to implement this model in China;

Second, some small and medium-sized enterprises feel unable to play their due role in the process of recruiting personnel, especially in the more demanding and difficult personnel business, the personnel workers of enterprises are difficult to be competent;

Third, in high-tech enterprises, talent competition is fierce, and the attraction of high salary is not omnipotent. In order to ensure the sustainable development of enterprises, such enterprises hope to have professional consulting companies to maintain and serve their "human capital" in all directions;

Fourthly, mature private enterprises and large state-owned enterprises in the process of restructuring are difficult to adapt to the market economy model of survival of the fittest because of their lack of experience or congenital deficiencies in management, such as arbitrariness in salary and employee management. They seek personnel outsourcing, which is conducive to breaking through their original management model and achieving twice the result with half the effort.

Restrictions on outsourcing

Outsourcing human resource management services to the personnel department requires a role change, that is, from the current personnel administrative agency to a professional human resource management agency, and finally to a business partner of the enterprise. Only after such a role change can the personnel department give full play to its own energy.

However, it is not enough to complete the role transformation. There are other constraints on the feasibility of personnel outsourcing services, mainly including:

First, the degree of informationization and networking.

Personnel outsourcing service must pay attention to efficiency. Whether the degree of informatization and networking meets the requirements is a factor that restricts the development of personnel outsourcing services. For enterprises, the different degree of networking also directly affects the implementation effect of personnel outsourcing services.

Second, the calculation of labor costs

At present, there is no uniform service charge standard in China, and the reference prices of outsourcing projects of various professional institutions are also different. For most enterprises, whether the cost of personnel outsourcing will increase the labor cost of enterprises and whether it is used properly is probably the most concerned issue for enterprises.

Third, the requirement of legalization.

Personnel outsourcing project must have perfect laws and regulations, and its operation process must be standardized, otherwise it will only bring trouble to enterprises.

Fourth, the degree of specialization of service providers.

At present, when enterprises consider outsourcing projects, the specialty determines the value of outsourcing projects. There are still some gaps in corporate philosophy and regional differences among domestic institutions specializing in human resources services.

In addition, some experts in the industry believe that personnel outsourcing should not be abused, and the core departments of the company should never be outsourced. Outsourcing only applies to non-core departments. In human resource management, if outsourcing can be carried out reasonably, it can really bring good benefits to the company: outsourcing can not only reduce costs, but also introduce fresh blood, so that personnel can be rationally allocated, and the most suitable employees can be selected for each position, and so on. However, key businesses involving core competitiveness cannot be outsourced, such as salary management and core technology departments. Professional and technical personnel are the representatives of advanced productive forces and the source of the company's competitiveness. In the process of cultivating and developing core competitiveness, enterprises should integrate people, things and other factors. The shortage of people is unimaginable, especially key technical talents. Once they are outsourced, not only will the company lose its competitiveness, but technical secrets will also be easily leaked out. (Text/Zhilian Recruitment)

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(HR outsourcing custody service) means that an enterprise entrusts all or part of the non-core work of human resource management to a professional talent service organization, but the trustee still belongs to the entrusted enterprise. This is a comprehensive and high-level personnel agency service. Talent service institutions sign talent outsourcing agreements with enterprises to regulate the rights and obligations of both parties during the custody period and the talent services that need to be outsourced. It is the strategic use of external resources to transfer some or all of the work and management responsibilities related to human resources in enterprises to professional service organizations. This includes two aspects: first, strategic utilization, that is, enterprises must selectively outsource part or all of their organizations, rather than outsourcing with the same nature as agent processing; Second, outsourcing work or projects must be completed by professional service organizations, which depends on the rapid development and specialization of professional human resources institutions.

To put it simply, you signed a contract with company A, but you do work in company B, and the treatment comes from company A..

A lot of outsourcing, please refer to the following.

1) Business application outsourcing company A (supplier) rents the software to company B (user). More and more enterprises acquire software through leasing, such as ERP, CRM, messaging and collaborative work, and e-commerce. Suppliers provide hosting services and management of important enterprise applications. The purpose of this is to reduce the daily management of enterprises and reduce the total cost of ownership (TCO). The vendor's hosting service ensures the performance and reliability of the application. This is also called ASP service.

2) Business process outsourcing

Business process outsourcing refers to the inspection of business processes and corresponding functional departments by enterprises, outsourcing these processes or functions to suppliers, and the suppliers reorganize these processes. BPO transfers all functions of functional departments (such as transaction processing, policy services, claims management, human resources and finance) to suppliers. Outsourcing providers manage these functions in their own systems according to service agreements. Some BPO contracts are paid according to the service level, which practices the supplier's income with business performance or cost savings.

3) Business Process Offshoring Business process offshoring is to transfer business tasks (such as medical transcription) or business processes (such as call centers) to low-cost countries (such as India and the Philippines). The interaction between suppliers and enterprises is mainly carried out by telephone and network. Offshore outsourcing usually includes accounting processing, credit card processing, call center, translation, transcription and so on. Most tasks don't require interaction with people. Offshore outsourcing of supporting functions is still relatively rare. The trend of offshore outsourcing began in 1980s, accelerated in 1990s, and reached its peak in 2000. With the slowdown of global economic growth, offshore outsourcing has become an effective cost-saving measure.

4) Business transformation outsourcing Enterprise transformation outsourcing is a natural extension of the more tactical BPO model, involving the outsourcing of all logistics functions and the outsourcing of the overall enterprise transformation management process. Its purpose is to maximize the long-term benefits of BPO operation and carry out comprehensive enterprise transformation. Transformation outsourcing is not a tactical problem, but a forward-looking strategic change tool. Its theoretical basis is that only through enterprise transformation can substantial performance improvement be achieved.

5) Multi-outsourcing Multi-outsourcing refers to outsourcing different business processes to multiple BPO suppliers. For example, outsourcing human resource processes to the supplier who is best at IT, and outsourcing logistics to another supplier, IT development and maintenance is another supplier. Multi-party outsourcing is mainly to avoid high risks and lock in a supplier, so as to achieve the advantage of the best combination.

6) *** Enjoy the service or "shared service/in-package"

* * * Enjoying services is a form of "insourcing", which enables enterprises to implement specific services (such as salary management, accounts payable and travel expenses processing) by creating independent internal entities, thus achieving economies of scale. Typical * * * services can use the company's applications and other technologies to help the company further improve the quality of processes (such as finance, accounting, procurement, IT and human resources).

* * * The core concept of enjoying service is:

A. more effective use of scarce skill resources;

B. more effective delivery of services and information;

C. reduce management costs.

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