HP printer nationwide after-sales service phone number

HP’s national after-sales service hotline: 400-017-1110

HP’s 24-hour after-sales customer service, offline professional nationwide outlets and regional after-sales service teams and other exclusive services, the entire The repair reporting process is standardized and orderly, and subsequent follow-up inquiries are open and transparent. All after-sales teams have received professional training and hold certificates, and all product accessories used are directly supplied by the original factory.

(When HP printers are repaired within the validity period of the "three guarantees", the manufacturer will provide completely free maintenance services) .

HP printer after-sales service commitment

(1) Service commitment

1. Resolutely implement the "People's Republic of China and Domestic Product Quality Law", " The Law of the People's Republic of China on the Protection of Consumer Rights and Interests" and the "Regulations on Liability for Repair, Replacement and Return of Certain Goods" (the new "Three Guarantees" Regulations) provide consumers with fast services.

2. Set up a service consultation and complaint hotline (working hours: Monday to Friday 8:30-17:30).

3. After the consumer reports for installation and repair, make an appointment with the consumer to determine the door-to-door service time. In principle, after the appointment, door-to-door service will be provided within 24 hours in the urban area and within 48 hours in the suburbs (unless the consumer requests another time) ;

According to the relevant requirements of the "Consumer Rights and Interests Protection Law of the People's Republic of China", the "Product Quality Law of the People's Republic of China" and the "Regulations on Liability for Repair, Replacement and Return of Certain Goods", After purchasing HP printer home appliances, consumers can enjoy the three-guarantee service in accordance with the following regulations.

HP's service tenet:

1. Use our sincere smile to exchange for customer satisfaction with our service.

2. Service concept, everything is for customers, for your thoughts, for your pleasure, for my life, to create brilliance.

3. People-oriented, customer-oriented, excellent service, ensuring service quality and meeting customer needs. We pursue "safety", "comfort" and "convenience" and provide healthy and environmentally friendly products. We have accumulated all technical knowledge in the reconciliation of "thermal energy resources" and "human life" to contribute to the improvement of living standards and the progress of civilization. Service area: door-to-door repairs are available in all areas of the city, and orders are dispatched nearby, quickly within 60 minutes Door-to-door maintenance service cities: City-Tianjin City-Chongqing-Nanning-Shijiazhuang City-Handan City-Baoding City-Langfang City Zhengzhou City-Luoyang City-Xinyang City-Wuhan City-Xianning City-Huangshi City-Huanggang-Ezhou City - Yichang City - Jingzhou City, Changsha City - Xiangxi Tujia and Miao Autonomous Prefecture - Changde City - Hengyang City - Zhuzhou City - Chenzhou City - Xiangtan City - Yueyang City - Zhangjiajie City - Huaihua City - Loudi City - Yangzhou City - Guilin City - Liuzhou City -Haikou Guiyang City-Kunming City-Xi'an City-Xianyang City-Ankang City-Baoji City-Yan'an City-Lanzhou City... fault repairs in major cities, no power, fault codes displayed, maintenance and other faults. Telephone consultation and unified arrangement; products respond within 2 hours in the urban area and 4 hours in the suburbs. Other products respond quickly and timely within 24 hours in the urban area and 48 hours in the suburbs; all series of products provide free design services and installation solutions. Free installation services are provided within the specified scope; regular telephone return visits are provided for all series of products; free regular door-to-door return visits are provided; products purchased through regular channels are provided with services according to the *Three Guarantees. Service standards The customer is always right. As the amount of maintenance increases, the hotline is easily busy. Please call a few more times. Please understand! Dear user, no matter what your needs are, as long as you call our 24-hour unified hotline, the remaining We will do the next thing. Service area: both in urban areas and surrounding towns. We can arrange door-to-door maintenance nearby. When you need it, our team will be there in time. Service first, satisfaction first, service without limits, and sincerity forever. Free warranty service: Under normal use, if quality problems occur during the warranty period, free repair or replacement of parts will be implemented.

If the user transports, uses improperly or disassembles it by himself, maintenance fees and parts costs will be charged as appropriate; 1. The whole machine is guaranteed for free for one year (the warranty time is based on the invoice); 2. This warranty does not cover damage caused by misuse, abuse, Damage caused by accidents, human negligence, natural disasters, improper installation, rental and commercial use; 3. If the product body number is changed or removed, the warranty is invalid; 4. Customers under warranty must present the invoice for purchasing the appliance, and This warranty card ensures that the product warranty is still valid;